WORKING WITH VULNERABLE ADULTS This text provides an understanding of current professional practice in social and health care, examining abuse of vulnerable adults and the ways in which social policy, welfare services and practitioners may compound or alleviate vulnerability. Working with Vulnerable Adultsdevelops a sound basis for understanding issues of risk, vulnerability and protection and investigates how agency policies and procedures may, often unintentionally, lead to the voice of service users being marginalised or unheard. Drawing on recent and established research about the protection of vulnerable adults, the book covers: • Social work, social care settings and vulnerable adults • The concept of abuse and adult protection • Using the law in adult protection • Professional and quality assurance issues • Assessment in social work with vulnerable adults • Dealing with and managing vulnerability, risk and abuse • Adults with mental health difficulties, long-term conditions and learning disabilities • Community abuse and asylum seekers. Much contemporary social and health care practice with adults is concerned with issues of risk and protection. Working with Vulnerable Adults provides information and knowledge for students and practitioners who are interested in finding out more about this important field. Bridget Penhale is Reader in Gerontology at the University of Sheffield and Head of Research at the Institute of Health and Social Care Studies, Guernsey, UK. Jonathan ParkerisProfessor of Social Work at Bournemouth University, UK. the social work skills series published in association with Community Care series editor: Terry Philpot the social work skills series • builds practice skills step by step • places practice in its policy context • relates practice to relevant research • provides a secure base for professional development This new, skills-based series has been developed by Routledge and Community Care working together in partnership to meet the changing needs of today’s students and practitioners in the broad field of social care. Written by experienced practitioners and teachers with a commitment to passing on their knowledge to the next generation, each text in the series features: learning objectives; case examples; activities to test knowledge and understanding; summaries of key learning points; key references; suggestions for further reading. Also available in the series: Commissioning and Purchasing The Task-Centred Book Terry Bamford Mark Doel and Peter Marsh Former Chair of the British Association of Research Professor of Social Work at Social Workers and Executive Director of Sheffield Hallam University. Housing and Social Services, Royal Professor of Child and Family Welfare at Borough of Kensington and Chelsea. the University of Sheffield. Managing Aggression Using Groupwork Ray Braithwaite Mark Doel Consultant and trainer in managing Research Professor of Social Work at aggression at work. Lead trainer and Sheffield Hallam University. speaker in the ‘No Fear’ campaign. Practising Welfare Rights Tackling Social Exclusion Neil Bateman John Pierson Author, trainer and consultant specialising Senior Lecturer at the Institute of Social in welfare rights and social policy issues Work and Applied Social Studies at the University of Staffordshire. Safeguarding Children and Young People Corinne May-Chahal and Stella Coleman Professor of Applied Social Science at Lancaster University. Senior Lecturer in Social Work at the University of Central Lancashire. WORKING WITH VULNERABLE ADULTS Bridget Penhale and Jonathan Parker First published 2008 by Routledge 2Park Square, Milton Park, Abingdon, Oxon OX14 4RN Simultaneously published in the USA and Canada by Routledge 270 Madison Avenue, New York, NY 10016 This edition published in the Taylor & Francis e-Library, 2007. “To purchase your own copy of this or any of Taylor & Francis or Routledge’s collection of thousands of eBooks please go to www.eBookstore.tandf.co.uk.” Routledge is an imprint of the Taylor & Francis Group, an informa business ©2008 Bridget Penhale and Jonathan Parker All rights reserved. No part of this book may be reprinted or reproduced or utilised in any form or by any electronic, mechanical, or other means, now known or hereafter invented, including photocopying and recording, or in any information storage or retrieval system, without permission in writing from the publishers. British Library Cataloguing in Publication Data Acatalogue record for this book is available from the British Library Library of Congress Cataloging in Publication Data Acatalog record for this book has been requested ISBN 0-203-49293-5 Master e-book ISBN ISBN13: 978–0–415–30190–9 (hbk) ISBN13: 978–0–415–30191–6 (pbk) ISBN13: 978–0–203–49293–2 (ebk) ISBN10: 0–415–30190–4 (hbk) ISBN10: 0–415–30191–2 (pbk) ISBN10: 0–203–49293–5 (ebk) CONTENTS Case studies vii List of illustrations ix Acknowledgements xi Introduction 1 1 Context and background 7 2 The concept of abuse 22 3 The law 37 4 Performance management, inspection, regulation and quality assurance issues 54 5 Assessment 65 6 Vulnerability, risk and abuse 79 7 Mental health difficulties 95 8 Learning disabilities 116 9 Long-term conditions 131 10 Community abuse and asylum seekers 149 Conclusion 165 References 172 Index 183 CASE STUDIES 1.1 Mandy 9 1.2 James 18 1.3 Catherine 19 1.4 Vera 20 2.1 Alan 24 2.2 Henry 32 3.1 Margaret 42 3.2 Oldham Ward 44 4.1 Imran 57 4.2 Building knowledge 63 5.1 Winifred and Edward 74 5.2 Jeremy 77 6.1 Melinda 82 6.2 Tessa 82 6.3 Agnes 86 6.4 Jo 87 7.1 Brenda 96 7.2 Wendy and Tina 109 8.1 James 117 8.2 Local Partnership Board 121 8.3 June 124 8.4 Jim 125 8.5 Sheila 128 9.1 Emily 132 9.2 Daisy 140 9.3 Diana 142 9.4 Joan 143 9.5 Robert 144 10.1 George 153 10.2 Ahmed 162 10.3 Anti-terror legislation and communities 162 10.4 Traveller community 163 ILLUSTRATIONS BOXES 1.1 Vulnerability and the code of practice for social care workers 11 2.1 Categories of abuse 27 2.2 Definition of abuse 29 2.3 Causes of abuse in care settings 34 5.1 Assessment questions 72 6.1 Norfolk adult protection policy and procedures 84 7.1 National Service Framework for Mental Health Standards 107 10.1 A brief outline of immigration and asylum seeking in the UK 161 TABLES 2.1 The types and levels of abuse 32 3.1 Legislation and safeguarding adults 38 6.1 Intervention types: abuse by care workers 80 6.2 Intervention types: abuse by relatives 81 7.1 Intervention and mental health 115 FIGURES 2.1 Directions of abuse in care settings 31 2.2 The levels of abuse 31 4.1 The interactions between the three levels of service performance and monitoring 55 4.2 The culture of visibility and accountability in care services 56 6.1 Three interlocking processes of assessment 85 9.1 The levels of partnership 137
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