Win at Work: Navigate the Nasties, Get Things Done, and Get Ahead

156 Pages·2010·0.8 MB·English

by  Belding Shaun

WIN AT
WORK
Navigate the nasties,
get things done and get ahead
SHAUN BELDING
Publisher’s note
Every possible effort has been made to ensure that the information contained in
this book is accurate at the time of going to press, and the publishers and authors
cannot accept responsibility for any errors or omissions, however caused. No
responsibility for loss or damage occasioned to any person acting, or refraining
from action, as a result of the material in this publication can be accepted by the
editor, the publisher or any of the authors.
First published in Great Britain and the United States in 2010 by Kogan Page
Limited Apart from any fair dealing for the purposes of research or private study,
or criticism or review, as permitted under the Copyright, Designs and Patents
Act 1988, this publication may only be reproduced, stored or transmitted, in any
form or by any means, with the prior permission in writing of the publishers, or
in the case of reprographic reproduction in accordance with the terms and
licences issued by the CLA. Enquiries concerning reproduction outside these
terms should be sent to the publishers at the undermentioned addresses: 120
Pentonville Road
525 South 4th Street, #241 4737/23 Ansari Road London N1 9JN
Philadelphia PA 19147
Daryaganj
United Kingdom
USA
New Delhi 110002
www.koganpage.com
India
© Shaun Belding, 2010
The right of Shaun Belding to be identified as the author of this work has been
asserted by him in accordance with the Copyright, Designs and Patents Act
1988.
ISBN
978 0 7494 5711 2
E-ISBN 978 0 7494 5914 7
British Library Cataloguing-in-Publication Data A CIP record for this book
is available from the British Library.
Library of Congress Cataloging-in-Publication Data Belding, Shaun.
Win at work : navigate the nasties, get things done, and get ahead / Shaun
Belding.
p. cm.
Includes index.
ISBN 878-0-74945711-2 -- ISBN 978-0-74945914-7 (ebk) 1. Success in
business. 2. Career development. 3. Employability. I. Title.
HF5386.B367 2010
650.14--dc22
2009048335
Typeset by Jean Cussons Typesetting, Diss, Norfolk Printed and bound in India
by Replika Press Pvt Ltd
Contents
About the author
vii

Introduction
1
Part 1: The winning attitude
3
1 Winning attitude characteristic 1: The positive attitude
7

The three traits of a positive attitude 7; Attitude check 11
2 Winning attitude characteristic 2: Understanding yourself
13
and what’s important

Know your priorities 15; Put things into perspective 17;

Integrity check 17; Your internal devil’s advocate 20
3 Winning attitude characteristic 3: Believing
23
Accept responsibility 24; Personal power and the blame

game 26; Opportunity is everywhere 28
4 Winning attitude characteristic 4: Continuous
31
improvement

Wisdom is everywhere 33
5 Winning attitude characteristic 5: Passion
35

iv  Contents
Part 2: Achievement and success
39

Beginning the journey 39; What success isn’t 40;
Aligning personal success with business success 42
6 Your 100-day plan
45
Set a goal 46; Create a map 47; Set a timeline 48;

Take action 49
7 Your winning personal image
51

1. Position yourself 53; 2. Live it 55; 3. Be

consistent 56
8 Earning respect
57

1. Be respectful 59; 2. Be good at what you do 59;

3. Be a ‘go-to’ person 60
9 Surround yourself with good people
61
10 Action is louder than words
63

The pleasure and pain of procrastination 64; Group
procrastination 67
11 The power of patience
71
12 The power of focus
75

Beware the rat race 76
Part 3: Winning in the workplace
79
13 The myths of workplace success
81

Myth #1: Look out for number one 82; Myth #2: Crazy

hours lead to success 84; Myth #3: No time for time

management 85; Myth #4: I’m multi-tasking 89
14 Be a champion of change
91
15 Big picture, little picture
95

Contents  v
16 The line (and how not to cross it)
101

1. In conversation, wait for other people to introduce

topics 102; 2. Listen more than you talk 103; 3.

Focus on facts and avoid your opinions 103; 4. Avoid

alcohol 103; 5. Use humour carefully 104
17 Ten important etiquette tips
105

Behaviour and workplace etiquette 106; E-mail and

telephone etiquette 107
18 Political correctness
109
19 Being a good team player
113

1. Focused on the goal 114; 2. Aware of others 114;

3. Puts the team first 114; 4. Competent 114; 5. Positive 115
20 Rules for building better workplace relationships
117

Be a rock 117; Lighten up 118; ‘If you can’t say something

nice…’ 118; Celebrate the success of others 119; Win with

grace 120; Make a difference 121
Part 4: Winning with people
123

The one immutable secret to connecting with people 124
21 First impressions
127