Visual six sigma : making data analysis lean

576 Pages·2010·23.74 MB·English

Visual
Six Sigma
Wiley & SAS Business
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Visual
Six Sigma
Making Data Analysis Lean
Ian Cox
Marie A. Gaudard
Mia L. Stephens
Second Edition
Copyright©2016bySASInstitute,Inc.Allrightsreserved.
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LibraryofCongressCataloging-in-PublicationData:
Names:Cox,Ian,1956–
Title:Visualsixsigma:makingdataanalysislean/IanCox,
MarieA.Gaudard,MiaL.Stephens.
Description:Secondedition.|Hoboken:Wiley,2016.|Series:WileyandSAS
businessseries|RevisededitionofVisualsixsigma,2010.|Includesindex.
Identifiers:LCCN2016001878(print)|LCCN2016003459(ebook)|
ISBN9781118905685(hardback)|ISBN9781119222262(epdf)|
ISBN9781119222255(epub)
Subjects:LCSH:Sixsigma(Qualitycontrolstandard)|Decisionsupport
systems.|Decisionmaking—Statisticalmethods.|Organizational
effectiveness.|BISAC:BUSINESS&ECONOMICS/StrategicPlanning.
Classification:LCCHD30.213.C692016(print)|LCCHD30.213(ebook)|
DDC658.4/013—dc23
LCrecordavailableathttp://lccn.loc.gov/2016001878
CoverDesign:Wiley
CoverImage:©Studio-Pro/iStock.com
PrintedintheUnitedStatesofAmerica
10987654321
Contents
PrefacetotheSecondEdition ix
PrefacetotheFirstEdition xiii
Acknowledgments xv
AbouttheAuthors xvii
PART ONE BACKGROUND 1
Chapter1 Introduction 3
Chapter2 SixSigmaandVisualSixSigma 7
Chapter3 AFirstLookatJMP 27
Chapter4 ManagingDataandDataQuality 67
PART TWO CASE STUDIES 101
Chapter5 ReducingHospitalLateChargeIncidents 103
Chapter6 TransformingPricingManagementinaChemical
Supplier 157
Chapter7 ImprovingtheQualityofAnodizedParts 223
Chapter8 InformingPharmaceuticalSalesandMarketing 297
Chapter9 ImprovingaPolymerManufacturingProcess 345
Chapter10 ClassificationofCells 437
PART THREE SUPPLEMENTARY MATERIAL 509
Chapter11 Beyond“PointandClick”withJMP 511
Index 539
vii