Wayne State University Wayne State University Dissertations 1-1-2013 Using Academic Advising To Increase Motivation And Engagement In First-Year College Students Lisa Remsing Wayne State University, Follow this and additional works at:http://digitalcommons.wayne.edu/oa_dissertations Recommended Citation Remsing, Lisa, "Using Academic Advising To Increase Motivation And Engagement In First-Year College Students" (2013).Wayne State University Dissertations.Paper 690. This Open Access Dissertation is brought to you for free and open access by DigitalCommons@WayneState. It has been accepted for inclusion in Wayne State University Dissertations by an authorized administrator of DigitalCommons@WayneState. USING ACADEMIC ADVISING TO INCREASE MOTIVATION AND ENGAGEMENT IN FIRST-YEAR COLLEGE STUDENTS by LISA M. REMSING DISSERTATION Submitted to the Graduate School of Wayne State University, Detroit, Michigan in partial fulfillment of the requirements for the degree of DOCTOR OF PHILOSOPHY 2013 MAJOR: INSTRUCTIONAL TECHNOLOGY __________________________________________ Advisor Date __________________________________________ __________________________________________ __________________________________________ __________________________________________ © COPYRIGHT BY LISA M. REMSING 2013 All Rights Reserved DEDICATION This work is dedicated to my parents, Elizabeth and Anthony Remsing, who taught me the importance of hard work and education. Thank you for your love, unwavering support, and encouragement to aim high and achieve my dreams. ii ACKNOWLEDGEMENTS I have many people to thank, those who provided guidance, support, friendship and even sacrifice to see that I finish this study. I will forever be grateful to those that joined me on this journey and cheered me on through the finish line. My life is forever changed thanks to these kind and selfless individuals. • Jason Hall for his constant love, confidence and patience with me. You sacrificed fun and took on extra work when I needed to sit behind my computer. I am forever grateful for the things you were so willing to give up to make certain that I never gave up. I love you (and our dog Honey), and can’t wait to spend my newly found free-time with you both. • Dr. Monica Tracey, the term advisor doesn’t begin to describe the influence you’ve had on my life. You have now guided me through two degrees; neither would have been completed without your encouragement, support, valuable advice, and mentorship. • My dear friend Chris Wolfs, for always being there over the years, patiently listening to me talk about my study, and for putting off plans when I was focused on writing. • I thank my committee members, Dr. James Moseley, Dr. Toni Somers, and Dr. Timothy Spannaus for providing such valuable feedback and guidance throughout my study. • To my friend and classmate Sara, how would I have made it through without you? You always lent an ear when I needed to talk, and were so calm and supportive. I’ll never forget our study nights at Qdoba! • To all the friends I’ve met in the IT program, too numerous to mention by name. Thank you for the studying, the fun at conferences, and support. It was an honor getting to know you, and being able to learn with and through you. iii • My sincerest appreciation to the advisors and staff in the Office of Student Services, my one- time colleagues and now friends. Your participation and support throughout this process, especially after my departure, made this study a reality. • A special thanks to Linda Zaddach for supporting my study and encouraging my personal and professional growth. • Last but not least, to all of my friends and family who haven’t seen much of me over the past five years, and especially the last five months. You have been very loving and understanding, throughout my many cancelled plans and missed outings. iv TABLE OF CONTENTS Dedication…………………………………………………………………………………………ii Acknowledgements………………………………………………………………………………iii List of Tables……………………………………………………………………………………...x List of Figures…………………………………………………………………………………….xi Chapter 1 Introduction…………………………………………………………………………….1 Statement of the Problem…………………………………………………………...……..2 Purpose and Research Questions………………………………………………………….3 Theoretical Perspective……………………………………………………………………4 Epistemology……………………………………………………………………………...5 Definition of Key Terms…………………………………………………………………..6 Assumptions………………………………………………………………………….……6 Potential Limitations…………………………………………………................................6 Rationale and Significance………………………………………………………………..7 Summary…………………………………………………………………………………..8 Chapter 2 Literature Review……………………………………………………………………....9 Motivation and Motivational Design………………………………………………...…..10 What Motivates College Students………………………………………………………..11 Positive Sense of Self…………………………………………………………….11 Perceived Academic Control…………………………………………………….14 Social Engagement and Sense of Belonging…………………………………….16 Student Satisfaction……………………………………………………………………...18 Academic Advising………………………………………………………………………20 Types of Academic Advising…………………………………………………….22 Student Preference in Advising………………………………………………….25 v Summary…………………………………………………………………………………28 Chapter 3 Methodology………………………………………………………………………….29 Research Design………………………………………………………………………….29 Setting……………………………………………………………………………………30 Population and Sample…………………………………………………………………..31 Data Sources……………………………………………………………………………..33 Data Collection Methods………………………………………………………………...34 Phase 1…………………………………………………………………………...34 Phase 2……………………………………………………………………...……35 Phase 3…………………………………………………………………………...35 Phase 4………………………………………………………………………...…36 Data Analysis…………………………………………………………………………….36 Internal Validity………………………………………………………………….39 External Validity…………………………………………………………………39 Summary…………………………………………………………………………………40 Chapter 4 Findings……………………………………………………………………………….41 Phase 1…………………………………………………………………………………...41 Instrument Design………………………………………………………………..47 Phase 2…………………………………………………………………………………...61 Student Surveys………………………………………………………………….62 Advisor Journals…………………………………………………………………64 Student Interviews……………………………………………………………….66 Researcher Journal………………………………………………………………71 Conclusions for Phase 2…………………………………………………………72 vi Phase 3…………………………………………………………………………………...78 Student Surveys………………………………………………………………….79 Advisor Journals………………………………………………………………....81 Student Interviews……………………………………………………………….82 Researcher Journal……………………………………………………………....86 Conclusions for Phase 3………………………………………………………....87 Phase 4…………………………………………………………………………………...88 Student Surveys………………………………………………………………….89 Advisor Journals…………………………………………………………………91 Student Interviews……………………………………………………………….92 Researcher Journal………………………………………………………………97 Conclusions for Phase 3…………………………………………………………98 Comparison Among Phases……………………………………………………………...99 Selecting Courses……………………………………………………………….100 Personal Relationships………………………………………………………….100 Goal Setting…………………………………………………………………… 101 Summary……………………………………………………………………………….102 Chapter 5 Discussion…………………………………………………………………………...106 Research Question 1: What motivates and engages first-year college students?..........107 Theme 1: Selecting Courses……………………………………………………107 Theme 2: Personal Advising Relationship……………………………………..108 Theme 3: Future Planning/Goals……………………………………………….108 Research Question 2: What impact does academic advising have on the Motivation and engagement of first-year college students?............................................109 Theme 1: Selecting Courses……………………………………………………109 vii Theme 2: Personal Advising Relationship……………………………………...110 Theme 3: Future Planning/Goals……………………………………………….111 Research Question 3: What type of academic advising intervention may have a greater impact on motivation and engagement of college freshmen?..........................112 Theme 1: Selecting Courses…………………………………………………….112 Theme 2: Personal Advising Relationship……………………………………...112 Theme 3: Future Planning/Goals……………………………………………….113 Research Question 4: What is required to facilitate the implementation of a motivation-focused advising intervention in the Office of Student Services in the School of Business Administration at Wayne State University?..........................113 Theme 1: Selecting Courses…………………………………………………….114 Theme 2: Personal Advising Relationship……………………………………...116 Theme 3: Future Planning/Goals……………………………………………….117 Limitations……………………………………………………………………………...118 Significance of Study…………………………………………………………………...119 Implications for Instructional Technology……………………………………………..119 Motivational Design…………………………………………………………….120 Advisor Training………………………………………………………………..122 Suggestions for Future Research and Instrument Redesign……………………………124 Instrument Redesign, FACT……………………………………………………124 Instrument Redesign, First-Year Advising Syllabus…………………………...125 Summary………………………………………………………………………………..127 viii
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