RAPPORT 09/16 REPORT The purpose of this thesis is to understand the concept of risk appetite in terms of what it is, what institutional pressures influence it, and how it is institutionalized in an Understanding Risk Appetite organization. We try to understand what risk appetite is by examining the most influential enterprise risk management frameworks, reports from practitioners, and scholarly research on the topic. Through a case study of a large and complex What is it, what pressures shape it Norwegian organization, we seek to explain what influences and institutionalizes risk appetite. First, we find that there is a consensus in the literature that risk appetite is and how is it institutionalized a top-down element of enterprise risk management, but that there is disagreement as to how quantitatively it is understood and practiced. Second, we find that one cannot decouple risk appetite from its organizational context, as both external and internal institutional pressures influence risk appetite in the organization. Third, we find that risk appetite is not a singular concept in the organization. Risk appetites varies across Håvard Baunan risk categories, and the institutionalization of risk appetite relies on cultural elements in the organization. Our thesis adds to the understanding of the risk appetite concept, Joel Berge and adds to the scholarly argument that the evolution of risk appetite should go in the direction of addressing human and social behavior. Further, we contribute with a model to analyze institutionalization of risk appetite in organizations. Samfunns- og næringslivsforskning AS Centre for Applied Research at NHH Helleveien 30 NO-5045 Bergen Norway P +47 55 95 95 00 E [email protected] W snf.no Samfunns- og næringslivsforskning AS Trykk: Allkopi Bergen Centre for Applied Research at NHH SNF SAMFUNNS- OG NÆRINGSLIVSFORSKNING AS - er et selskap i NHH-miljøet med oppgave å initiere, organisere og utføre ekstern- finansiert forskning. Norges Handelshøyskole og Stiftelsen SNF er aksjonærer. Virksomheten drives med basis i egen stab og fagmiljøene ved NHH. SNF er ett av Norges ledende forskn ingsmiljø innen anvendt økonomisk-administrativ forskning, og har gode samarbeidsrelasjoner til andre forskningsmiljøer i Norge og utlandet. SNF utfører forskning og forsknings baserte utredninger for sentrale beslutningstakere i privat og offentlig sektor. Forskningen organiseres i program- mer og prosjekter av langsiktig og mer kortsiktig karakter. Alle publikasjoner er offentlig tilgjengelig. SNF CENTRE FOR APPLIED RESEARCH AT NHH - is a company within the NHH group. Its objective is to initiate, organize and conduct externally financed research. The company shareholders are the Norwegian School of Economics (NHH) and the SNF Foundation. Research is carried out by SNF´s own staff as well as faculty members at NHH. SNF is one of Norway´s leading research environment within applied economic administrative research. It has excellent working relations with other research environments in Norway as well as abroad. SNF conducts research and prepares research-based reports for major decision-makers both in the private and the public sector. Research is organized in programmes and projects on a long-term as well as a short-term basis. All our publications are publicly available. SNF Report No. 09/16 Understanding Risk Appetite What is it, what pressures shape it and how is it institutionalized by Håvard Baunan Joel Berge SNF Project No. 4350 ACTION The project is financed by Statoil ASA Centre for Applied Research at NHH Bergen, October 2016 © This copy has been drawn up by agreement with KOPINOR, Stenergate 1, NO-0050 Oslo.The production of further copies without agreement and in contravention of the Copyright Act is a punishable offence and may result in liability to compensation. ISBN 978-82-491-0937-1 Printed version ISBN 978-82-491-0938-8 Online version ISSN 0803-4036 Acknowledgements We want to thank everyone at Avinor that helped us with our research. We especially want to thank Ingvild Høydalsvik Røsæg at Avinor for being very helpful to us throughout the writing of this thesis. We would also like to thank the Centre for Applied Research at NHH (SNF) for allowing us to be a part of the Future-Oriented Corporate Solutions (FOCUS) program. We are very grateful for the scholarship we received from SNF that enabled us to travel for our research. We would also like to thank Katarina Kaarbøe for great input. Finally, we want to thank our supervisor Anita Meidell for supporting us through this thesis. You have been a great sparring partner, and we have received valuable tips and thoughtful comments throughout this semester. Bergen, June 17, 2016 Håvard Hageberg Baunan Joel Berge Table of Contents Acknowledgements Table of Contents List of figures List of tables 1 Introduction ................................................................................................................................................. 1 Background and motivation ......................................................................................................................... 1 Research question ......................................................................................................................................... 3 Methodology ................................................................................................................................................ 3 Relevance ..................................................................................................................................................... 4 Structure ....................................................................................................................................................... 4 2 Risk appetite................................................................................................................................................. 5 Risk appetite in the risk management frameworks ....................................................................................... 5 Professional organizations ............................................................................................................................ 9 Practitioners ................................................................................................................................................ 10 Academic scholars ...................................................................................................................................... 11 Discussion .................................................................................................................................................. 13 3 Theoretical frameworks ............................................................................................................................ 17 Neo-institutional theory .............................................................................................................................. 17 Risk perception ........................................................................................................................................... 22 Risk management framework ..................................................................................................................... 25 Assumptions ............................................................................................................................................... 26 4 Research methodology .............................................................................................................................. 28 Research philosophy ................................................................................................................................... 28 Research design .......................................................................................................................................... 29 Data collection ............................................................................................................................................ 33 Data analysis .............................................................................................................................................. 36 Evaluation of chosen methodology ............................................................................................................ 38 Ethical considerations ................................................................................................................................. 39 5 Empirical findings ..................................................................................................................................... 41 Context ....................................................................................................................................................... 41 Design......................................................................................................................................................... 45 Use .............................................................................................................................................................. 49 6 Discussion ................................................................................................................................................... 58 Institutional pressures ................................................................................................................................. 58 Institutionalization of risk appetite ............................................................................................................. 62 7 Conclusion .................................................................................................................................................. 74 Further research .......................................................................................................................................... 75 8 References .................................................................................................................................................. 76 9 Appendix .................................................................................................................................................... 82 List of formal interviews ............................................................................................................................ 82 Documentary material ................................................................................................................................ 82 Interview guide ........................................................................................................................................... 83 List of figures Figure 1 Risk appetite and risk tolerance .............................................................................................................. 10 Figure 2 The dimensions of risk ............................................................................................................................ 24 Figure 3 Realism-constructivism continuum of risk ............................................................................................. 25 Figure 4 Analytical model ..................................................................................................................................... 27 Figure 5 Avinor's risk organization ....................................................................................................................... 33 Figure 6 Data collection phase .............................................................................................................................. 37 Figure 7 Risk appetite in the design ...................................................................................................................... 65 Figure 8 Risk appetite in use ................................................................................................................................. 70 List of tables Table 1 Risk appetite overview ............................................................................................................................. 16 Table 2 Institutional pillars and pressures ............................................................................................................. 21 Table 3 Respondents in Avinor ............................................................................................................................. 35 Table 4 Institutional pressures that influences risk appetite .................................................................................. 62 Table 5 List of formal interviews .......................................................................................................................... 82 Table 6 Documentary material .............................................................................................................................. 82 “Not everything that can be counted counts, and not everything that counts can be counted” - Albert Einstein
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