Understanding Industrial Design: Principles for UX and Interaction Design

288 Pages·2016·27.92 MB·English

by  Simon King

Understanding
Industrial
Design
PRINCIPLES FOR UX AND
INTERACTION DESIGN
Simon King & Kuen Chang

Praise for Understanding
Industrial Design
“The most difficult and interesting problems of the 21st century won’t
be solved by apps alone. Software might be eating the world, but it’s
the hardware mouth doing the chewing. As the boundary between
digital and physical grows ever blurrier, more UX designers will
have to consider more than just a 2D screen to do their jobs. This
book connects the dots between interaction and industrial design in
clear, thoughtful prose with vivid examples. Even if you don’t design
hardware (yet), its timeless insights and principles culled from
decades of physical products can’t help but make your designs better.
Get this book.”
DAN SAFFER, AUTHOR OF MICROINTERACTIONS
“Industrial design is one of the great design disciplines, and its
influence on user experience design is both underestimated and
misunderstood. As computing becomes more distributed and the
Internet of Things becomes the dominant context for UX design,
it’s increasingly important for all UX designers to become literate
in the principles of industrial design, to incorporate it into their
practice, and to understand its core ideas to work on teams with
industrial designers. This book is a great and readable introduction
to the intersection of ID and UX, written by designers with years of
experience in both.”
MIKE KUNIAVSKY, AUTHOR OF SMART THINGS
“This wonderful book, full of elaborate and detailed design examples,
represents an important step in the evolution of the field of interaction
design. The principles within are inordinately useful. It’s a must-have
for the bookshelf for communication, industrial, interaction, and system
designers who are practicing design today.”
JODI FORLIZZI, PROFESSOR OF HUMAN-COMPUTER INTERACTION
CARNEGIE MELLON UNIVERSITY
“Great product design needs to consider so much more than functionality
and usability; it is also about emotions, materials, pleasure,
manufacturability, and sustainability, to name just a few other topics. This
book is a journey through different perspectives on design that are often
overlooked, but that matter so much for great products.
Especially given the IoT, where the digital and physical experiences of
products become much more intertwined, Understanding Industrial
Design is a must-read for any designer, developer, or entrepreneur working
on a product with physical touch points.
The book plays another important role: it fosters mutual understanding
and deeper collaboration of the all too often separated digital and physical
design practices.”
MARTIN CHARLIER, CO-AUTHOR OF DESIGNING CONNECTED PRODUCTS
“An essential read for any interaction designer or UX professional who wants
to understand the history, role, and responsibilities of Industrial Design.”
TOM METCALFE, DESIGNER AND TUTOR
Understanding
Industrial Design
Principles for UX and
Interaction Design
Simon King and Kuen Chang
Beijing · Boston · Farnham · Sebastopol · Tokyo
Understanding Industrial Design
by Simon King and Kuen Chang
Copyright © 2016 Simon King, Kuen Chang. All rights reserved.
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January 2016: First Edition.
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2016-01-13 First release
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978-1-491-92039-8
[LSI]
[ contents ]
Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Chapter 1 A Brief History of Industrial and Interaction Design . . . 1
Industrial Revolution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Computing Revolution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Information Revolution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Smartphones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Smart Everything . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Chapter 2 Sensorial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Formgiving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Color, Materials, Finish (CMF) . . . . . . . . . . . . . . . . . . . . . . . . 23
Multisensorial Products . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Addictive Action . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Delightful Reaction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
New Frontiers: Designing for Smell and Taste . . . . . . . . 41
An Orchestration of the Senses . . . . . . . . . . . . . . . . . . . . . . . .45
Chapter 3 Simple . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Tiny Tweaks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Physical Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Contextual Clarity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Smart Combinations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Magical Moments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Simple > Complex > Simplicity . . . . . . . . . . . . . . . . . . . . . . . . 82
v
Chapter 4 Enduring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Worn In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Quintessential . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Tailored . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97
Adaptable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Repairable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Layers of Change . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Chapter 5 Playful . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Provide Amusement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Delight with the Unexpected . . . . . . . . . . . . . . . . . . . . . . . . .132
Elevate Everyday Actions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Offer an Emotional Boost . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Encourage Behavior Change . . . . . . . . . . . . . . . . . . . . . . . . . 150
Path to the Playground . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Chapter 6 Thoughtful . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Observe People’s Struggles . . . . . . . . . . . . . . . . . . . . . . . . . . .158
Anticipate the Context of Use . . . . . . . . . . . . . . . . . . . . . . . . 165
Concentrate on Comfort . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Include Everyone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Design Is in the (Thoughtful) Details . . . . . . . . . . . . . . . . 187
Chapter 7 Sustainable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Enable Recycling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Reduce Waste . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
Provide a Second Life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
Maximize Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .213
Sustainability as a Process . . . . . . . . . . . . . . . . . . . . . . . . . . . .221
Chapter 8 Beautiful . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
Beauty as Everyday . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225
Beauty as Dignity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235
Beauty as Honesty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242
Beauty as Requirement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .253
vi  |   CONTENTS
Chapter 9 Conclusion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255
Hybrid Education . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256
Hybrid Business . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257
Hybrid Designers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .258
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259
CONTENTS   |  vii