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a LANGE medical book UNDERSTANDING HEALTH POLICY A Clinical Approach EIGHTH EDITION Thomas Bodenheimer, MD Professor Emeritus Department of Family & Community Medicine University of california, San Francisco Kevin Grumbach, MD Professor and Chair Department of Family & Community Medicine University of california, San Francisco New York Chicago San Francisco Athens London Madrid Mexico City New Delhi Milan Singapore Sydney Toronto Copyright© 2020 by McGraw-Hill Education. All rights reserved. Except as permitted under the United States Copyright Act of 1976, no part of this publication may be reproduced or distributed in any form or by any means, or stored in a database or retrieval system, without the prior written permission of the publisher. ISBN: 978-1-26-045427-7 MHID: 1-26-045427-4 The material in this eBook also appears in the print version of this title: ISBN: 978-1-26-045426-0, MHID: 1-26-045426-6. eBook conversion by codeMantra Version 1.0 All trademarks are trademarks oft heir respective owners. Rather than put a trademark symbol after every occurrence of a trade marked name, we use names in an editorial fashion only, and to the benefit oft he trademark owner, with no intention ofi nfringe ment of the trademark. Where such designations appear in this book, they have been printed with initial caps. McGraw-Hill Education eBooks are available at special quantity discounts to use as premiums and sales promotions or for use in corporate training programs. To contact a representative, please visit the Contact Us page at www.mhprofessional.com. Notice Medicine is an ever-changing science. As new research and clinical experience broaden our knowledge, changes in treatment and drug therapy are required. The authors and the publisher of this work have checked with sources believed to be reliable in their efforts to provide information that is complete and generally in accord with the standards accepted at the time of publication. However, in view of the possibility ofh uman error or changes in medical sciences, neither the authors nor the publisher nor any other party who has been involved in the preparation or publication of this work warrants that the information contained herein is in every respect accurate or complete, and they disclaim all responsibility for any errors or omissions or for the results obtained from use of the information contained in this work. Readers are encouraged to confirm the information contained herein with other sources. For example, and in particular, readers are advised to check the product information sheet included in the package of each drug they plan to administer to be certain that the information contained in this work is accurate and that changes have not been made in the recommended dose or in the contraindications for administration. This recommendation is of particular importance in connection with new or infrequently used drugs. TERMS OF USE This is a copyrighted work and McGraw-Hill Education and its licensors reserve all rights in and to the work. Use of this work is subject to these terms. Except as permitted under the CopyrightAct of 1976 and the right to store and retrieve one copy of the work, you may not decompile, disassemble, reverse engineer, reproduce, modify, create derivative works based upon, transmit, distribute, disseminate, sell, publish or sublicense the work or any part of it without McGraw-Hill Education's prior consent. You may use the work for your own noncommercial and personal use; any other use of the work is strictly prohibited. Your right to use the work may be terminated if you fail to comply with these terms. THE WORK IS PROVIDED "AS IS." McGRAW-IDLL EDUCATION AND ITS LICENSORS MAKE NO GUARANTEES OR WARRANTIES AS TO THE ACCURACY, ADEQUACY OR COMPLETENESS OF OR RESULTS TO BE OBTAINED FROM USING THE WORK, INCLUDING ANY INFORMATION TIIAT CAN BE ACCESSED TIIROUGH THE WORK VIA HYPERLINK OR OTHERWISE, AND EXPRESSLY DISCLAIM ANY WARRANTY, EXPRESS OR IMPLIED, IN CLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FORA PARTICU LAR PURPOSE. McGraw-Hill Education and its licensors do not warrant or guarantee that the functions contained in the work will meet your requirements or that its operation will be uninterrupted or error free. Neither McGraw-Hill Education nor its licensors shall be liable to you or anyone else for any inaccuracy, error or omission, regardless of cause, in the work or for any damages resulting therefrom. McGraw-Hill Education has no responsibility for the content of any information accessed through the work. Under no circumstances shall McGraw-Hill Education and/or its licensors be liable for any indirect, incidental, special, punitive, consequential or similar damages that result from the use of or inability to use the work, even if any of them has been advised of the possibility of such damages. This limitation ofliability shall apply to any claim or cause whatsoever whether such claim or cause arises in contract, tort or otherwise. Contents Preface v 1. Introduction: The Paradox of Excess and Deprivation 1 2. Paying for Health Care 5 3. Access to Health Care 19 4. Paying Health Care Providers 35 5. How Health Care Is Organized-I: Primary, Secondary, and Tertiary Care 47 6. How Health Care Is Organized-II: Health Delivery Systems 61 7. The Health Care Workforce and the Education of Health Professionals 75 8. Painful Versus Painless Cost Control 91 9. Mechanisms for Controlling Costs 105 10. Quality of Health Care 117 11. Prevention of Illness 135 12. Long-Term Care 145 13. Medical Ethics and Rationing of Health Care 153 14. Health Care in Four Nations 169 15. Health Care Reform and National Health Insurance 185 16. Conflict and Change In America's Health Care System 197 17. Conclusion: Tensions and Challenges 209 18. Questions and Discussion Topics 213 Index 221 iii This page intentionally left blank Pref ace Understanding Health Policy: A Clinical Approach is a book about health policy as well as individual patients and caregivers and how they interact with each other and with the overall health system. We, the authors, are practicing primary care physicians-one in a public hospital and clinic and the other, for many years, in a private practice. We are also analysts of our nation's health care system. In one sense, these two sides of our lives seem quite separate. When treating a patient's illness, health expenditures as a percentage of gross domestic product or variations in sur gical rates between one city and another seem remote if not irrelevant-but they are neither remote nor irrelevant. Health policy affects the patients we see on a daily basis. Managed care referral patterns determine to which special ist we can send a patient; the coverage gaps for outpatient medications in the Medicare benefit package affects how we prescribe medications for our elderly patients; and differences in access to care between families on Medicaid and those with private coverage influences which patients end up seeing one of us in the private sector over the other in a public hospital. In Understanding Health Policy, we hope to bridge the gap separating the microworld of individual patient visits and the macrouniverse of health policy. THE AUDIENCE The book is primarily written for health science students-medical, nursing, nurse practitioner, physician assistant, pharmacy, social work, public health, and others-who will benefit from understanding the complex environment in which they will work. Physicians feature prominently in the text, but in the actual world of clinical medicine, patients' encounters with other health care givers are an essential part of their health care experience. Physicians would be unable to function without the many other members of the health care team. Patients seldom appre ciate the contributions made to their well-being by public health personnel, research scientists, educators, and many other health-related professionals. We hope that the many nonphysician members of the clinical care, public health, and health science education teams as well as students aspiring to join these teams will find the book useful. Nothing can be accomplished without the combined efforts of everyone working in the health care field. THEGOALOFTHEBOOK Understanding Health Policy attempts to explain how the health care system works. We focus on basic principles of health policy in hopes that the reader will come away with a clearer, more systematic way of thinking about health care in the United States, its problems, and the alternatives for managing these problems. Most of the principles also apply to understanding health care systems in other nations. Given the public's intense concerns about health care in the United States, we call out the failings as well as the successes of the US approach to financing and organizing care. Only by recognizing the difficulties of the system can we begin to fix its problems. The goal of this book, then, is to help all of us understand the health care system so that we can better work in the system and change what needs to be changed. CLINICAL VIGNETTES In our attempt to unify the overlapping spheres of health policy and health care encounters by individuals, we use clinical vignettes as a central feature of the book. These short descriptions of patients, physicians, and other caregivers interacting with the health care system are based on our own experiences as physicians, the experiences of colleagues, or cases reported in the medical literature or popular press. Most of the people and institutions pre sented in the vignettes have been given fictitious names to protect privacy. Some names used are emblematic of the occupations, health problems, or attitudes portrayed in the vignettes; most do not have special significance. v PREFACE OUR OPINIONS In exploring the many controversial issues of health policy, our own opinions as authors inevitably color and shade the words we use and the conclusions we reach. We present several of our most fundamental values and perspec tives here. THE RIGHT TO HEALTH CARE We believe that health care should be a right enjoyed equally by everyone. Certain things in life are considered essential. No one gets excited if someone is turned away from a movie or concert because he or she cannot afford a ticket. But sick people who are turned away from a medical practice can make headlines, and rightly so. A simple statement of the right to health care reads something like this: All people should have equal access to a reasonable level of appropriate health services, regardless of ability to pay. In 2009, the United States entered into a fierce debate over whether health care should be a right. The debate focused on President Barack Obama's campaign to enact universal health insurance. Following a year of public ferment, Congress passed the Affordable Care Act, which moves in the direction of guaranteeing health care as a right. Yet, at the time of writing this edition of Understanding Health Policy. the controversy continues. THE IMPERATIVE TO CONTAIN COSTS We believe that limits must be placed on the costs of health care. Cost controls can be imposed in a manner that does relatively little harm to the health of the public. The rapidly rising costs of health care are in part created by scientific advances that spawn new, expensive technologies. Some of these technologies truly improve health, some are of little value or harmful, and others are of benefit to some patients but are inappropriately used for patients whom they do not benefit. Eliminating medical services that produce no benefit is one path to "painless" cost con trol (see Chapter 8). Reduction in the rapidly rising cost of administering the health care system is another route to painless cost containment. Administrative excess wastes money that could be spent for useful purposes, either within or outside the health care sector. While large bureaucracies do have the advantage of creating jobs, the nation and the health care system have a great need for more socially rewarding and productive jobs (e.g., home health aides, drug rehabilitation counselors, childcare workers, and many more) that could be financed from funds currently used for needless administrative tasks. There is a growing consensus that health care cost increases are bad for the economy. Employers complain that the high cost ofh ealth insurance for employees reduces international competitiveness. Ifg overnment health expen ditures continue their rapid rise, other publicly financed programs essential to the nation's economy (e.g., education and transportation) will be curtailed and the unsustainable government budget deficits will strain the future of the nation's well-being. Rising costs are harmful to everyone because they make health services and health insurance unaffordable. Many companies are shifting more health care costs onto their employees. As government health budgets bal loon, cutbacks are inevitable, generally hurting the elderly and the poor. Individuals with no health insurance or inadequate coverage have a far harder time paying for care as costs go up. As a general rule, when costs go up, access goes down. For these reasons, we believe that health care costs should be contained, using strategies that do the least harm to the health of the population. THE NEED FOR POPULATION-BASED MEDICINE Most physicians, nurses, and other health professionals are trained to provide clinical care to individuals. Yet clini cal care is not the only determinant of health status; standard of living and public health measures have an even PREFACE vii greater influence on the health of a population (see Chapter 3). Health care, then, should have another dimension: concern for the population as a whole. Individual physicians may be first-rate in caring for their patients' heart attacks, but may not worry enough about the prevalence of hypertension, smoking, elevated cholesterol levels, uncontrolled diabetes, and lack of exercise in their city, in their neighborhood, or among the group of patients enrolled in their practices. For years, clinical medicine has divorced itself from the public health community, which does concern itself with the health of the population. We believe that health caregivers should be trained to add a population orientation to their current role of caring for individuals. ACKNOWLEDGMENTS We could not have written this book by ourselves. The circumstances encountered by hundreds of our patients and dozens of our colleagues provided the insights we needed to understand and describe the health care system. Any inaccuracies in the book are entirely our responsibility. Our warmest thanks go to our families, who have provided both encouragement and patience. Earlier versions of Chapters 2, 4, 5, 8, 9, and 16 were published serially as articles in the Journal of the American Medical Association (1994;272:634-639, 1994;272:971-977, 1994;272:1458-1464, 1995;273:160-167, 1995;274:85-90, and 1996;276:1025-1031) and are published here with permission (copyright, 1994, 1995, and 1996, American Medical Association). CONCLUSION This is a book about health policy. As such, we will cite technical studies and will make cross-national generaliza tions. We will take matters of profound personal meaning-sickness, health, caring for individuals in need-and discuss them using the detached language of "inputs and outcomes," "providers and consumers," and "cost effectiveness analysis." As practicing physicians, however, we are daily reminded of the human realities of health policy. Understanding Health Policy: A Clinical Approach is fundamentally about the people we care for: the under insured janitor with high-deductible insurance enduring the pain of a gallbladder attack because surgery might be unaffordable, or the retired university professor who sustains a stroke and whose life savings are disappearing in nursing home bills uncovered by her Medicare or private insurance plans. Almost every person, whether a mother on public assistance, a working father, a well-to-do physician, or a millionaire insurance executive, will someday become ill, and all of us will die. Everyone stands to benefit from a system in which health care for all people is accessible, affordable, appropriate in its use of resources, and of high quality. Thomas Bodenheimer Kevin Grumbach San Francisco, California This page intentionally left blank

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