U.S. DOL Employment Workshop Transition from Military to Civilian Workforce Participant Guide January 2014 edition Table of Contents PREREQUISITES 1 SECTION 1: TRANSITION PLANNING 2 1.1 Individual Transition Plan: Career Path Employment 3 1.2 Manage Change 4 1.3 Personal Assets 14 1.4 Update ITP 42 SECTION 2: CAREER EXPLORATION & VALIDATION 43 2.1 Research Industries, Occupations, Trends 44 2.2 Job Search Assistance Resources 46 2.3 Essential Tools 50 2.4 Target Employers 53 2.5 Update ITP 77 SECTION 3: JOB SEARCH PLAN 78 3.1 Set Goals 79 3.2 Schedule 83 3.3 Job Search and Networking Methods 84 3.4 Analyze Job Postings 93 3.5 Complete Application Forms 94 3.6 Update ITP 96 SECTION 4: BUILD AN EFFECTIVE RESUME 97 4.1 Understand the Resume Reader 99 4.2 Target Resumes and Master Electronic Resume 104 4.3 Sections of a Resume 117 4.4 Resume Types 141 4.5 Resume Formatting 144 4.6 Resume Review 147 4.7 Cover Letter 149 4.8 Salary History 154 4.9 Update ITP 154 SECTION 5: FEDERAL HIRING, FEDERAL RESUMES AND FEDERAL PROGRAMS 155 5.1 Federal Hiring Reform 156 5.2 Job Classifications within the Federal Government 157 5.3 Competitive Service 159 5.4 Veterans’ Preference 159 5.5 Excepted Service 163 5.6 Special Hiring Authorities for Veterans 164 5.7 Veterans Employment Initiative 168 5.8 Finding Jobs 169 5.9 Understanding the Vacancy Announcement 171 5.10 Application Procedures 174 5.11 Federal Interviewing 181 5.12 Getting the Offer 182 SECTION 6: SKILLED INTERVIEW 183 6.1: Summary of the Hire Process 184 6.2 Types of Interviews 187 6.3 Interview Stages 189 6.4 Prepare for the Actual Interview 202 6.5 Follow-Up after the Interview 213 6.6 Update ITP 215 SECTION 7: INTERVIEW POST-ANALYSIS 216 7.1 Evaluate the Interview—Continuous Improvement 217 7.2 Evaluate Job Offers 222 7.3 Negotiate Job Offers 228 7.4 Communicate Your Decision to the Employer 233 7.5 Update ITP 237 APPENDIX A: INTERMEDIATE EXPERIENCE 238 APPENDIX B: ADVANCED EXPERIENCE 249 APPENDIX C: CURRICULUM VITAE 255 APPENDIX D: SAMPLE ACCOMPLISHMENT STATEMENTS 260 APPENDIX E: WORDSMITHING EXERCISE 265 APPENDIX F: LETTER OF EXPLANATION SAMPLE 266 APPENDIX G: MOCK INTERVIEW OBSERVER SHEET 267 APPENDIX H: GOLD CARD 269 APPENDIX I: DRAFT RESUME TEMPLATE 271 Prerequisites If you haven’t met with your Preseparation counselor, you should schedule your appointment and acquire these documents: • Career Interest Inventory Assessment • VMET (Verification of Military Experience and Training, DD Form 2586) • Performance evaluations • Military and college transcripts If you have followed the design of the DOD TAP, you have met with a Preseparation counselor and been familiarized with the Individualized Transition Plan form and the various sections included within that form. You have also completed the Career Interest Assessment tool and have discussed the results with your counselor. You have attended the MOC (Military Occupational Codes) Crosswalk module, which gave you a summary of how your current military experience can be translated into a civilian occupation. You have your VMET, your performance evaluations, and your military transcripts. In addition to meeting with your Preseparation counselor and attending the MOC Crosswalk, you have been briefed on your benefits from the VA and have created a 12- month budget as an outcome of attending the Personal Finance for Transitioning Military members. If, due to various factors, including scheduling, you have not attended MOC Crosswalk, Personal Finance for Transitioning Service members, or the VA Benefits briefing, you are encouraged to get scheduled for these modules ASAP. Bring the following to class: • Career interest inventory assessment • VMET • Performance evaluations • Military and college transcripts • MOC Crosswalk results • Laptop or notebook 1 Preface: Create a Customized Employment Transition Plan This manual is designed to share best practices for transitioning into the civilian workforce. You will customize these best practices to create a plan as a vehicle to attain your goals. You will take this information and create an ITP (Individual Transition Plan) that works for you. Section 1: Transition Planning Objectives Participants will be able to: • Complete an Individual Transition Plan: Career Path Employment • Manage Change • Identify Personal Assets • Create a Career Catalog • Complete a Master Application • Analyze Your Skills • Complete the Transferable Skills Inventory • Identify Personal Factors for a customized Job Search Plan • Update ITP *Career interest inventory is completed during the Preseparation Counseling phase; it is accessed through eBenefits. Bring the results to class. 2 1.1 Individual Transition Plan: Career Path Employment Your Individual Transition Plan (ITP), for your career path as it relates to Section IV: Career Path—Employment, will be completed by the end of this DOL Employment Workshop. By planning, you will identify steps to reach, not only the DOD Career Readiness Goals, but your customized goals for employment after transition. Transition Quiz Read each statement; indicate whether it is true or false. True False 1. Given two qualified job applicants, employers will usually hire a veteran over a nonveteran. 2. The same job you had in the service will pay up to twice as much in private industry. 3. Military skills transfer to civilian jobs without additional training. 4. Civilian employers believe that members of the military do not deal with profit and loss. 5. Most employers have had enough military experience to be able to understand military language. 6. Most employers are skilled at selecting new employees. 7. You may have to overcome an employer’s negative reaction to veterans in order to get a job. 8. Veterans must build a network of job contacts as part of their job search. 9. Collecting unemployment compensation can hurt your pride and self-respect. 10. After military service, you may have to take a lower level job than someone of your age who has not been in the service. 11. A good resume will get you a job. 12. There is really no way to prepare for job interviews because they are all different. 13. In a job interview, you should always address the interviewer as “sir” or “ma’am” just as you would do in the military. 3 1.2 Manage Change Change and Stress Change and uncertainty always produce stress. Although military life is full of assignment changes and moves, there is some stability in knowing that you are employed, have a support system, and a paycheck. However, leaving the military will probably bring about the most change and uncertainty you have had to deal with in quite a while. You may need to change many behaviors and to do that successfully it is recommended to have a system that provides emotional support. Your best practice is to maintain a positive attitude and to remain optimistic during your search for the right job—which is where planning and support can assist you. There are many different definitions and ideas about stress, but in practical terms, stress is a mismatch between the demands in our lives, and the resources we have available to deal with those demands. Individuals can experience stress in both positive and negative circumstances. Positive stress can help a person to concentrate, focus, or perform for a regulated timeframe. Positive short-term stress is balanced by the expectation of benefit and the evaluation of resources available to cope with the change. Negative stress has been linked with many physical ailments; however, stress need not be detrimental to your health. Although leaving the military can cause some internal confusion of identity, loss of self-esteem and control, you can identify appropriate coping mechanisms to use to mitigate the consequences of change. Since you may go through several changes as your job search progresses, strengthening these skills is a best practice. 4