Total Manufacturing Assurance Second Edition Total Manufacturing Assurance Controlling Product Quality, Reliability, and Safety Second Edition Dr. Douglas Brauer and Dr. John Cesarone Second edition published 2022 by CRC Press 6000 Broken Sound Parkway NW, Suite 300, Boca Raton, FL 33487-2742 and by CRC Press 4 Park Square, Milton Park, Abingdon, Oxon, OX14 4RN © 2022 Douglas Brauer and John Cesarone CRC Press is an imprint of Taylor & Francis Group, LLC Reasonable efforts have been made to publish reliable data and information, but the author and publisher cannot assume responsibility for the validity of all materials or the consequences of their use. The authors and publishers have attempted to trace the copyright holders of all material reproduced in this publication and apologize to copyright holders if permission to publish in this form has not been obtained. If any copyright material has not been acknowledged please write and let us know so we may rectify in any future reprint. Except as permitted under U.S. Copyright Law, no part of this book may be reprinted, reproduced, transmitted, or utilized in any form by any electronic, mechanical, or other means, now known or hereafter invented, including photocopying, microfilming, and recording, or in any information storage or retrieval system, without written permission from the publishers. For permission to photocopy or use material electronically from this work, access www.copyright. com or contact the Copyright Clearance Center, Inc. (CCC), 222 Rosewood Drive, Danvers, MA 01923, 978-750-8400. For works that are not available on CCC please contact m pkbookspermissions@ tandf.co.uk Trademark notice: Product or corporate names may be trademarks or registered trademarks and are used only for identification and explanation without intent to infringe. Library of Congress Cataloging‑in‑Publication Data Names: Brauer, Douglas, author. | Cesarone, John, author. Title: Total manufacturing assurance : controlling product quality, reliability, and safety / Douglas Brauer and John Cesarone. Description: First edition. | Boca Raton, FL : CRC Press, 2022. | Includes bibliographical references and index. Identifiers: LCCN 2021048082 (print) | LCCN 2021048083 (ebook) | ISBN 9781032076362 (hbk) | ISBN 9781032076379 (pbk) | ISBN 9781003208051 (ebk) Subjects: LCSH: Quality assurance. | Total quality control. Classification: LCC TS156.6 .B75 2022 (print) | LCC TS156.6 (ebook) | DDC 658.5/62—SSdc23/eng/20211109 LC record available at https://lccn.loc.gov/2021048082 LC ebook record available at https://lccn.loc.gov/2021048083 ISBN: 978-1-032-07636-2 (hbk) ISBN: 978-1-032-07637-9 (pbk) ISBN: 978-1-003-20805-1 (ebk) DOI: 10.1201/9781003208051 Typeset in Times by codeMantra Contents Foreword ................................................................................................................xiii Preface......................................................................................................................xv Authors ....................................................................................................................xix Section i introduction to tMA Chapter 1 The World of Manufacturing ...............................................................3 1.1 Industrial Revolution .................................................................3 1.2 Innovation in Management and Manufacturing ........................6 1.3 Industry 4.0 ................................................................................6 References ............................................................................................9 Chapter 2 Total Manufacturing Assurance .........................................................11 2.1 Strategic Manufacturing Management ....................................13 2.2 Manufacturing System Control ...............................................13 2.3 System Improvement Monitoring ............................................14 2.4 Summary .................................................................................14 Section ii Strategic Manufacturing Management Chapter 3 Strategic Operations ...........................................................................17 3.1 Strategic Planning ...................................................................17 3.2 Strategic Planning Path ...........................................................21 3.3 Product Assurance Strategy ....................................................26 3.3.1 Reliability, Safety, and Quality Requirements ...........26 3.4 Summary .................................................................................32 Questions ............................................................................................33 References ..........................................................................................33 Chapter 4 Innovation and Technology Transfer ..................................................35 4.1 Technology Development ........................................................35 4.1.1 Technology S-Curve & Technology Life Cycle .........37 4.2 Strategic Implications on Technology Commercialization .....40 4.3 Global Technology Transfer ....................................................41 4.4 Summary .................................................................................56 v vi Contents Questions ............................................................................................57 References ..........................................................................................57 Chapter 5 Engineering Economic Analysis ........................................................59 5.1 Economic Analysis ..................................................................59 5.1.1 Time Value of Money .................................................59 5.1.2 Selection of Alternatives ............................................60 5.1.2.1 Initial Cost ..................................................61 5.1.2.2 Interest Rate ................................................61 5.1.2.3 Annual Cost or Benefit ...............................61 5.1.2.4 Economic Life ............................................61 5.1.2.5 Salvage Value ..............................................62 5.1.2.6 After-Tax Cash Flow ...................................62 5.2 Proforma Development ............................................................63 5.3 Investment Decision Matrix ....................................................65 5.3.1 Time to Market ...........................................................65 5.3.2 Initial Investment ........................................................65 5.3.3 Excess Present Value Index ........................................65 5.3.4 Benefit-Cost Ratio ......................................................66 5.3.5 Investment Payback ....................................................67 5.3.6 Internal Rate of Return ..............................................67 5.3.7 Ownership ..................................................................67 5.3.8 Asset Value .................................................................67 5.3.9 Purchase Investment Analysis ....................................68 5.4 Summary .................................................................................74 Questions ............................................................................................76 References ..........................................................................................76 Chapter 6 Management Control ..........................................................................77 6.1 Integrated Management Control ..............................................77 6.1.1 Manufacturing Enterprise Focus ................................78 6.2 Decision-Making Using Qualitative and Quantitative Tools .....81 6.2.1 Project Management Networking ...............................83 6.2.2 Optimization Modeling ..............................................86 6.2.3 Linear Programming ..................................................86 6.3 Tactical Operations ..................................................................91 6.3.1 Design for Manufacturing ..........................................91 6.3.1.1 DFM Guidelines .........................................92 6.3.2 Computer-Integrated Manufacturing .........................93 6.3.2.1 Computer-Aided Design .............................93 6.3.2.2 Computer-Aided Manufacturing ................94 6.3.2.3 Computer-Aided Process Planning .............95 6.3.2.4 Flexible Manufacturing Cells and Systems ...96 Contents vii 6.3.3 Material Requirements Planning .............................100 6.3.3.1 Master Production Schedule .....................100 6.3.3.2 Bill of Materials ........................................101 6.3.3.3 Inventory Record File ...............................101 6.3.4 Just-In-Time Manufacturing .....................................103 6.3.4.1 Inventory Exposure ...................................104 6.3.4.2 Pull-Based Production ..............................104 6.3.4.3 JIT Implementation ...................................105 6.3.4.4 Pull-Based Startup ....................................107 6.3.5 Technology Leveraging ............................................109 6.3.5.1 Mechatronics ............................................109 6.3.5.2 Artificial Intelligence ................................109 6.3.5.3 Machine Learning ....................................110 6.3.5.4 Automated Machining/Processes .............110 6.3.5.5 Additive Manufacturing ...........................110 6.3.5.6 Advanced Robotics ...................................111 6.3.5.7 Autonomous Technologies ........................111 6.3.5.8 Man/Machine Interface ............................111 6.3.5.9 Internet of Things .....................................112 6.3.5.10 Big Data and Analytics .............................112 6.3.5.11 Virtual/Augmented Reality ......................112 6.3.5.12 Supply Chain Visibility ............................113 6.3.5.13 Block-Chaining .........................................113 6.3.5.14 Cyber-Security ..........................................114 6.4 Expert Systems ......................................................................115 6.4.1 Expert System Definition .........................................115 6.4.2 Expert Systems versus Artificial Intelligence ..........116 6.4.3 Expert System Structure...........................................117 6.4.4 Expert System Development ....................................120 6.4.4.1 Expert System Domain .............................120 6.4.4.2 Domain Expert .........................................121 6.4.4.3 Knowledge Engineer.................................121 6.4.4.4 Expert System Shell ..................................122 6.4.4.5 The Development Process ........................122 6.4.5 Expert System Topical Application Areas ...............124 6.5 Summary ...............................................................................131 Questions ..........................................................................................131 References ........................................................................................132 Chapter 7 Organizational Leadership ...............................................................133 7.1 Motivation ..............................................................................133 7.1.1 Leadership Style .......................................................134 7.1.1.1 Organizational Psychology .......................135 7.1.1.2 Strategic Motivation Model ......................136 viii Contents 7.2 Teaming .................................................................................137 7.2.1 Basic Assumption Theory ........................................138 7.2.2 Team Effectiveness ...................................................139 7.2.2.1 Personality ................................................140 7.2.2.2 Team Composition ....................................142 7.2.2.3 Reactions to Group Situations Test ...........143 7.3 Strategic Human Resource Planning .....................................144 7.3.1 Performance Appraisal .............................................145 7.3.2 Organizational Development/Training ....................147 7.3.2.1 Stages of Development .............................148 7.3.2.2 Technical Development Program .............149 7.3.3 Succession Planning .................................................150 7.4 Summary ...............................................................................155 Questions ..........................................................................................155 References ........................................................................................156 Section iii Manufacturing System control Chapter 8 System Definition .............................................................................161 8.1 System Definition Activities ..................................................161 8.2 Process Planning ...................................................................162 8.2.1 Process Planning for Specific Industries ..................163 8.3 Plant Layout and Flow ...........................................................164 8.3.1 Plant Layout Analysis ...............................................164 8.3.1.1 The From-To Chart ...................................165 8.3.1.2 The REL Chart .........................................166 8.3.1.3 Space-Relationship Diagram and Block Plan .................................................167 8.3.2 Plant Layout Synthesis .............................................168 8.4 Material Handling .................................................................169 8.4.1 Material Handling Equations ...................................171 8.4.2 Automated Guided Vehicles .....................................172 8.5 Automation ............................................................................173 8.5.1 Automation Elements ...............................................174 8.6 Flexible Manufacturing Systems ...........................................176 8.7 Simulation ..............................................................................176 8.7.1 Simulation Example .................................................178 8.8 Summary ...............................................................................182 Questions ..........................................................................................183 References ........................................................................................183 Contents ix Chapter 9 Product Manufacturing Degradation Control ..................................185 9.1 Reliability Engineering and Control .....................................186 9.1.1 Reliability Fundamentals .........................................189 9.1.1.1 General Approach to Reliability Improvement .............................................191 9.1.2 Design for Reliability ...............................................192 9.1.2.1 Part Selection and Control ........................192 9.1.2.2 Part Derating .............................................193 9.1.2.3 Design Simplification ...............................195 9.1.2.4 Redundancy ..............................................195 9.1.3 Reliability Prediction ...............................................198 9.1.4 Growing Product Reliability Prior to Manufacture ....203 9.1.4.1 Test Data Collection and Analysis ............207 9.1.5 Manufacturing System Modeling .............................209 9.1.5.1 Defect Removal Planning .........................211 9.1.5.2 PRMDA Technique...................................211 9.2 Safety Engineering and Control ............................................217 9.2.1 Safety Assessment ....................................................218 9.2.1.1 Fault Tree Analysis ...................................219 9.2.1.2 Failure Mode, Effects, and Criticality Analysis ...................................222 9.2.2 Safety and the Worker ..............................................224 9.2.2.1 Human Factors ..........................................225 9.2.2.2 Safety Program Planning ..........................227 9.3 Quality Engineering and Control ..........................................229 9.3.1 Design of Experiment...............................................229 9.3.1.1 Variable Identification...............................231 9.3.1.2 Analysis of Variance .................................232 9.3.2 Statistical Process Control .......................................235 9.3.2.1 The Normal Distribution ..........................237 9.3.3 Process Capability Analysis .....................................238 9.3.3.1 Process Monitoring ...................................240 9.3.3.2 Control Charts for Variables .....................244 9.3.3.3 Control Charts for Attributes ....................245 9.3.4 Acceptance Sampling ...............................................246 9.3.5 Six-Sigma Fundamentals ..........................................247 9.3.6 Cost of Quality .........................................................248 9.3.6.1 Good Costs of Quality ..............................248 9.3.6.2 Bad Costs of Quality .................................249 9.3.7 Total Quality Management .......................................249 9.4 Lean Manufacturing Fundamentals ......................................250 9.4.1 Minimize Waste .......................................................250 9.4.2 Perfect First-Time Quality ........................................251