Tilburg University Appreciative inquiry makes research future forming Otte, José Publication date: 2015 Document Version Publisher's PDF, also known as Version of record Link to publication in Tilburg University Research Portal Citation for published version (APA): Otte, J. (2015). Appreciative inquiry makes research future forming. [s.n.]. 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Otte 2 Appreciative Inquiry makes research Future Forming Appreciative Inquiry Makes Research Future Forming Proefschrift ter verkrijging van de graad van doctor aan Tilburg University op gezag van de rector magnificus, prof.dr. E.H.L. Aarts, in het openbaar te verdedigen ten overstaan van een door het college voor promoties aangewezen commissie in de Ruth First zaal van de Universiteit op maandag 9 november 2015 om 14.15 uur door Johanna Wilhelmina Otte geboren op 21 november 1962 te Haarlem 3 Appreciative Inquiry makes research Future Forming Promotor: Prof.dr. J.B. Rijsman Copromotor: Dr. J.J.L.M. Roevens Commissieleden: Prof.dr. D.L. Cooperrider Prof.dr. P. Kenis Prof.dr.ing. J.B.F. Mulder Prof.dr. C.P.M. Wilderom Dr. S.H. Beltman Dr. C. Camargo-‐Borges Dr. S. Ishikawa 4 Appreciative Inquiry makes research Future Forming This research is dedicated to the most important people in my life Ivo, my partner in life, the one that helps me built bridges My Appreciative Inquiry family, with whom building bridges is so easy My Aikido family, who show me how strong bridges can be 5 Appreciative Inquiry makes research Future Forming Table of Contents Table of Contents .............................................................................................................. 6 List of Figures ..................................................................................................................... 8 List of Tables .................................................................................................................... 10 Abstract .............................................................................................................................. 11 1. Defining the inquiry .................................................................................................. 14 Introduction ..................................................................................................................... 15 Discovering Appreciative Inquiry ..................................................................................... 20 How I started working on a Ph.D. ...................................................................................... 22 Interviewee’s ............................................................................................................................ 23 The world of AI ......................................................................................................................... 24 AI in higher education, personal-‐ and organization development ......................... 28 The impact of working with AI in Research ................................................................... 29 AI as a template to write this dissertation ...................................................................... 31 Defining the Topic ................................................................................................................... 32 Affirmative topic and research questions ....................................................................... 37 Creating an Appreciative climate ...................................................................................... 39 Generic questions .................................................................................................................... 41 Sampling, or Who to Involve? .............................................................................................. 43 2. Discovering the path ................................................................................................. 44 Discovering the path, literature review .................................................................. 45 Social Constructionism .......................................................................................................... 46 Relational Research ................................................................................................................ 49 Dialogical Research ................................................................................................................ 55 Dialogic Organization Development ................................................................................. 57 Appreciative Inquiry .............................................................................................................. 60 Strengths Opportunities Aspirations Results (SOAR) ................................................. 98 Appreciative Inquiry in evaluation ................................................................................ 100 The tiniest AI summit in the world – Personal Development ............................... 102 Anderson’s Not-‐knowing ................................................................................................... 106 Aikido ....................................................................................................................................... 108 Research 2.0 ........................................................................................................................... 116 Discovering the path, methodology ............................................................................... 118 The Interviews ...................................................................................................................... 118 Edwin Groenenberg .......................................................................................................................... 118 Jos Heesen ............................................................................................................................................. 119 Mille Themsen Duvander ............................................................................................................... 119 Inge Sari Panama ............................................................................................................................... 120 Fong Qiyue, Joyce ............................................................................................................................... 120 Marloes van Bussel ........................................................................................................................... 121 Gita Baack ............................................................................................................................................. 121 Jacqueline M. Stavros ....................................................................................................................... 122 Irene Jonkers ....................................................................................................................................... 122 Jeff Fifield .............................................................................................................................................. 123 Jeanie Cockell ...................................................................................................................................... 124 Questions asked .................................................................................................................... 125 Defining the process, methodology of process ........................................................... 126 6 Appreciative Inquiry makes research Future Forming 3. Dreaming the future ............................................................................................... 127 The Dream phase – the findings chapter ............................................................. 128 The stories .............................................................................................................................. 128 Best Experience .................................................................................................................... 129 Values ....................................................................................................................................... 130 Core Life-‐Giving Factor ....................................................................................................... 131 Three Wishes ......................................................................................................................... 133 Impact ...................................................................................................................................... 135 Co-‐creation Wondering on Impact. ................................................................................ 137 Joan McArthur-‐Blair ......................................................................................................................... 138 Kristin Bodiford: ................................................................................................................................ 140 Jeanie Cockell: ..................................................................................................................................... 141 Jody Jacobson ...................................................................................................................................... 143 Celiane Camargo-‐Borges ................................................................................................................ 145 Wondering on Impact ......................................................................................................... 146 4. Designing the future ............................................................................................... 148 Designing the Future – The discussion chapter ................................................ 149 The NOVI case ........................................................................................................................ 154 Jos Heesen’s story on AI at DJI ..................................................................................................... 159 Edwin Groenenberg’s story on AI at University of Tilburg ............................................. 162 5. Delivering the future ............................................................................................. 164 Delivering the Future – The Conclusion Chapter .............................................. 165 Delivering the future for the individual researcher ................................................. 167 Shizentai .................................................................................................................................. 175 Appreciative Eye ................................................................................................................... 175 Delivering the future -‐ for the organization. ............................................................... 177 Delivering the future for future forming research ................................................... 182 Attachement A. History of NOVI, NHTV and TAOS. ........................................... 193 History of NOVI University of applied sciences .......................................................... 193 NHTV Breda ............................................................................................................................ 193 TAOS institute ........................................................................................................................ 194 Attachment B. Self-‐reflection forms by students at NOVI ............................. 196 7 Appreciative Inquiry makes research Future Forming List of Figures Figure 1: Defining the Inquiry .................................................................................................... 14 Figure 2: Project Nose to Nose -‐ United noses for wisdom and peace -‐ Jan Somers ........................................................................................................................................................ 29 Figure 3: the 5 steps in this research ....................................................................................... 31 Figure 4: SOAR picture created by Neel Huurman, 2015 ............................................... 36 Figure 5: Discovering the Path ................................................................................................... 44 Figure 6: Principles of AI in the beginning ............................................................................ 61 Figure 7: AI framework from Cooperrider et al, 2003 ..................................................... 62 Figure 8: Generic Questions ........................................................................................................ 64 Figure 9: Mind-‐map on Constructionist Principle ............................................................. 73 Figure 10: Mind-‐map on Principle of Simultaneity ........................................................... 75 Figure 11: Mind-‐map on Poetic Principle .............................................................................. 77 Figure 12: Mind-‐map on Anticipatory Principle ................................................................. 79 Figure 13: Mind-‐map on Positive Principle .......................................................................... 81 Figure 14: Mind-‐map on Wholeness Principle .................................................................... 83 Figure 15: Mind-‐map on Enactment Principle .................................................................... 85 Figure 16: Mind-‐map on Free Choice Principle .................................................................. 87 Figure 17: Mind-‐map on Narrative Principle ....................................................................... 88 Figure 18: Mind-‐map on Awareness Principle .................................................................... 89 Figure 19: mind-‐map Shizentai Principle .............................................................................. 91 Figure 20: The 5-‐I approach to using SOAR (Stavros & Hinrichs, 2009, p. 29) ..... 99 Figure 21: Mind-‐map for the Tiniest AI Summit (Cooperrider, 2012) .................. 102 Figure 22: Appreciative Living model by Kelm, (2009) ............................................... 103 Figure 23: ALIVE Model (Cockell & McArthur-‐Blair, 2012) ....................................... 103 Figure 24: IMAGE model by Mille Themsen Duvander and Stine Lindegaard Hansen (2009) ...................................................................................................................... 104 Figure 25: The Three Fundamentals (Stevens, 1993) ................................................... 113 Figure 26: Research 2.0 (Camargo-‐Borges & Bodiford, 2014) .................................. 116 Figure 27: Dreaming the Future ............................................................................................. 127 Figure 28: Mind-‐map interview Irene Jonker ................................................................... 129 Figure 29: Mind-‐map interview Jos Heesen ...................................................................... 129 Figure 30: Mind-‐map interview Jeanie Cockell ................................................................ 130 Figure 31: Mind-‐map interview Edwin Groenenberg ................................................... 130 Figure 32: Mind-‐map interview Mille Themsen Duvander ........................................ 131 Figure 33: Mind-‐map interview Jody Jacobson ................................................................ 131 Figure 34: Mind-‐map interview Gita Baack ....................................................................... 132 Figure 35: Mind-‐map interview Joyce Fong ...................................................................... 133 Figure 36: Mind-‐map interview Inge Sari Panama ......................................................... 133 Figure 37: Mind-‐map interview Jeff Fifield ........................................................................ 134 Figure 38: Mind-‐map interview Marloes van Bussel ..................................................... 134 Figure 39: Mind-‐map interview Jackie Stavros ................................................................ 135 Figure 40: Mind-‐map all data interviews ........................................................................... 136 Figure 41: Mind-‐map wondering about impact ............................................................... 146 Figure 42: Designing the Future ............................................................................................. 148 Figure 43: Mind-‐map full data interviews .......................................................................... 150 Figure 44: Mind-‐map wondering about impact ............................................................... 151 Figure 45: Mind-‐map Group 1 -‐ DJI AI Summit ................................................................ 160 8 Appreciative Inquiry makes research Future Forming Figure 46: Mind-‐map group 2 + 3 DJI AI Summit ............................................................ 161 Figure 47: Delivering the Future ............................................................................................ 164 Figure 48: Mind-‐map Tiniest AI Summit (Cooperrider, 2012) ................................. 168 Figure 49: Mind-‐map creative outcome .............................................................................. 173 Figure 50: Appreciative Living process, Kelm (2009) .................................................. 175 Figure 51: Future Forming Research Mind-‐map ............................................................. 183 9 Appreciative Inquiry makes research Future Forming
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