Ticketing System Services Agreement

338 Pages·2016·4.39 MB·English

Public Transport Victoria
Payment Services Victoria Pty Ltd
Ticketing System Services Agreement
Volume 3 of 3
101 Collins Street
Melbourne VIC 3000 Australia
T [phone]
F [phone]
www.allens.com.au
© Allens Australia 2016
Allens is an independent partnership operating in alliance with Linklaters LLP.

Ticketing System Services Agreement
Contents
Schedule 11
Foundation Documents
Schedule 12
PTV Property Access Conditions
Schedule 13
Design and Civil Works Requirements
Schedule 14
Liquidated Damages
Schedule 15
Key Personnel
Schedule 16
Subcontract Terms
Schedule 17
Approved Subcontractors
Schedule 18
Compliance
Schedule 19
Management Plans
Schedule 20
Disability Discrimination Act
Schedule 21
LIDP
Schedule 22
LIDP Monitoring Table and Statutory Declaration
Schedule 23
Approved Devices
Schedule 24
Recordkeeping and Reporting Requirements
Schedule 25
Transition-out
Schedule 26
Asset Renewal Profile
Schedule 27
Audits
Schedule 28
Required Insurance Policies
Schedule 29
Form of Direct Agreement
Schedule 30
Form of Security Bond
Schedule 31
Form of Parent Company Guarantee
Schedule 32
Form of Access Coordination Agreement
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Ticketing System Services Agreement

Schedule 33
Form of General Security Deed
Schedule 34
Form of Escrow Agreement
Schedule 35
Form of Transition-out Tripartite Agreement
Schedule 36
Procurement Offer Commitments

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Ticketing System Services Agreement – Schedule 11
Schedule 11
Foundation Documents
No Foundation Document
1. TTA: NTS TMI Specification (10-000-004-079)
2. System Design
3. Business Architecture
4. NTS Retail Overview
5. NTS Build - Deployment Document
6. NTS Server Standard Build Process
7. NTS SNMP Configuration
8. Patch Management Policy
9. Key Exchange and Transfer Specification (G&D)
10. Technical Architecture (NTS0117)
11. Transactional Security Model (NTS0120)
12. NTS Data Flow Diagram (NTS0919)
13. TTA: NTS-TMI Schema Files (10-000-004-079)
14. Sales Rules Framework (NTS0150)
15. Logical Device Transactions (NTS0274)
16. NTS Product Configuration (NTS0242)
17. Data Centre IT Infrastructure Reference
18. Data Centre IT Network Reference
19. Data Centre IT Security Reference
20. NTS WAN IT Reference
21. NTS CPO Message Specification
22. Kamco Functional Specification (G&D)
23. NTS Smartcard Optical Personalisation Layout Specification
24. Kamco Requirements Specification (G&D)
25. Smartcard Specification
26. Card Data Definition
27. Card Issuance Message Specification(NTS0421)
28. TPPS Schema Data Dictionary
29. TPPS Referential Data
30. Issuer Online User Manual
31. AFCS Technical Architecture
32. CCH Online User Manual
33. User Interface Definition (TPPS)(NTS0019)
34. Bank Gateway Solution Architecture
35. SyncroPlus Terminal Functional Specification
36. Bank Gateway Functional Requirements
37. SyncroPlus Security Overview (Provenco)
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No Foundation Document
38. Bank Gateway Project Infrastructure Architecture
39. EFTPOS Reversals and Receipt Requirements
40. EFT component - Functional Specification for 3rd Party EFT component
41. EFT Exceptions – Specification
42. PayWay API Development Guide
43. Provenco SyncroPlus Reference Manual
44. Westpac EFB Implementation for SyncrosPlus for TTA (Provenco)
45. Electronic Fallback for Eftpos Devices
46. Keycorp SyncroPlus Training Manual
47. Receipts User Guide Direct Entry returns file format
48. Westpac Business Partner Security Requirements
49. Australian Direct Entry Export Report File Format
50. POS Terminal Interface Specification
51. Batch Advantage File Format Specifications
52. Accounts User Guide BRW export file format
53. Payments User Guide Australian Direct Entry File Format
54. Payments User Guide Payment Processing File Format
55. Receipts User Guide EFTPOS reporting file format
56. Government reporting requirements from NTS(NTS0366)
57. Operator Report Definitions
58. Customer Reports
59. NTS Cash Collection Reporting Requirements
60. Kamco General Report Definitions
61. NTS DWH Data Dictionary
62. Data Warehouse Mirror Build
63. CPO Report User Guide
64. Operator Reports User Guide
65. Retail Reports User Guide
66. ODMS Requirement Definition Document
67. DWH NTS Installation Steps
68. Austrics Interface Specification
69. Yarra Hastus AVL Interface Specification
70. ODMS Functional Specification
71. ODMS Interface Specification
72. ODMS TODIS Interface Mapping Specification
73. TTA: Scheduling Data Specification TDC/BDC
74. ODMS User Guide
75. Fare Processing Rules Part B - Design Specification(NTS0177)
76. Fare Processing Rules Part A - Policy Framework
77. NTS MSP Message Specification
78. TIP Data Definition
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No Foundation Document
79. TIP File Export
80. BizTalk Application Description(NTS2016)
81. Biztalk NTS Installation Steps
82. Generic Biztalk Services Read Me
83. Pre Installation Read me
84. BizTalk Server
85. NTS Business Rules Orchestration
86. Axapta NTS Installation Steps
87. Axapta Technical Architecture
88. Journal Entries and Chart of Accounts
89. AXAPTA Setup Document
90. Patron Portal (Inc CMS) Functional Specification (NTS0639)
91. Consumable Management Message Specification(NTS0729)
92. OpCoTopCo Portal Functional Specification(NTS0902)
93. myki / New ticketing Solutions (NTS) - Refunds and Reimbursement Powerpont Presentation
94. Functional Specification - miki Integrated Knowledge Environment (mike)
95. System Participants Portal Functional Specification
96. User Maintenance Portal Functional Specification
97. Call Centre Portal Functional Specification
98. Customer Call Centre User Interface
99. OpCo Web Portal User Guide
100. Cash Collection Agency Portal User Guide
101. myki - User Guide / Refunds and Reimbursement
102. TopCo Web Portal User Guide
103. Automated Email Notification
104. CPO Portal User Guide
105. TopCo Portal Commuter Club User Guide
106. Web Portal Add User Guide
107. Retail Web Portal User Guide
108. myki User Guide - Refunds and Reimbursement Reports
109. Operator Web Portal User Guide
110. Establishment of ITF
111. TTA: System Overview
112. TTA: Arcos Hardware Specification
113. TTA: ArcosSTATION HW Specification
114. TTA: Arcos Functional Specification
115. TTA: ArcosSTATION SW Specification
116. TTA: Arcos Data Export Interface
117. TTA: Arcos Cluster Guidelines
118. TTA: Arcos Software Build Guide
119. TTA: Arcos Cluster Installation
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No Foundation Document
120. TTA: Arcos STATION SW Installation Guide
121. TTA: Arcos Alarm List
122. TTA: Arcos Data Dictionary
123. Arcos7: Terminal Administrator
124. Arcos7: General Introduction
125. TTA: Arcos TPE (Term. Parameter Editor)
126. Arcos7: ALV (Alarm Viewer)
127. Arcos7: User Administration
128. TTA: Device File Upload to ARCOS
129. Arcos7: Master Data Editor
130. Arcos7: File Manager
131. Arcos7: Location Management
132. TTA: Arcos Standard Reports
133. TTA: CVM/AVM-s System Description
134. TTA: CVM/AVM-s Mech and HW Specification(10-000-004-085)
135. CVM/AVM-s HMI Screen Flow
136. CVM-s HMI Display Texts
137. TTA: Hardware Versions
138. TTA: CVM/AVM Functional Specification (covering static and mobile)
139. TTA: CVM/AVM-s HMI Specification
140. Build Guide for CVMs, GAC, AGC and EGK
141. TTA: CVM/AVM-s Installation Protocol
142. Spatial Guidelines for NTS device installations: Rail Stations
143. Maintenance Manual Cash Cassette
144. TTA: CVM/AVM Display FW Upgrade
145. TTA: CVMA/AVM-s Installation and Initial Setup
146. TTA: CVMAVM-s Maintenance Jobs
147. TTA: CVM/AVM-s Routine Jobs
148. TTA: CVM/AVM-s Replacing Modules
149. TTA: CVM/AVM-s Installation Training Guide
150. TTA: CVM/AVM-s Level 1 Test Training Guide
151. TTA: CVM/AVM-s Level 2 Test Training Guide
152. TTA: FPD-s System Description
153. TTA: FPD-s Mech and HW Specification
154. TTA: FPD-s Functional Specification
155. TTA: FPD-s HMI Specification
156. Next Generation Rail FPD's HMI prototype
157. TTA: FPD-s HMI Screen Flow
158. Build Guide for FPD and SEM
159. TTA: FPD-s Installation and Initial Setup
160. TTA: FPD-s Maintenance Jobs
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No Foundation Document
161. TTA: FPD-s Repair Jobs
162. TTA: FPD-s Replacing Modules
163. TTA: FPD-s Routine Jobs
164. TTA: FPD-s Installation Protocol
165. TTA: FPD-s Install Training Guide
166. TTA: FPD-s Level 1 Training Guide
167. TTA: FPD-s Level 2 Training Guide
168. TTA: EGK System Description
169. TTA: EGK Mech and HW Specification
170. TTA: Gate Mech and HW Specification
171. VIX Flap Gate Hardware Specification Documents
172. TTA: EGK Functional Specification
173. VIX Flap Gate Functional Specification
174. TTA: FPD-g HMI Specification
175. VIX Flap Gate (FPD-v) HMI Specifications Final Screens
176. TTA: FPD-g HMI Screen Flow
177. TTA: EGK HMI Specification
178. Flap Gate Installation Manual (Gunnebo)
179. TTA: EGK Maintenance Jobs
180. TTA: EGK Routine Jobs
181. TTA: EGK Replacing Modules
182. TTA: Gunnebo Gate Maintenance Manual
183. Flap Gate Operation and Maintenance Manual (Gunnebo)
184. TTA: Gate Installation
185. TTA: EGK Installation and Initial Setup
186. Service Information EGK
187. TTA: EGK Level 1 and 2 Training Guide
188. TTA: GAC System Description
189. TTA: GAC Mech. and HW Specification
190. VIX Gate Attendant Control Specification Documents
191. TTA: GAC Functional Specification
192. VIX Gate Attendant Controller (VGAC) Functional Specification
193. TTA: GAC HMI Specification
194. VIX Gates Controller Human Machine Interface
195. TTA: GAC Installation and Initial Setup
196. TTA: GAC Maintenance Jobs
197. TTA: GAC Routine Jobs
198. TTA: GAC Replacing Modules
199. TTA: GAC Installation Protocol
200. TTA: GAC User Manual
201. Trainer Guide GAC
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No Foundation Document
202. GAC Job Aid
203. Electronic Gate Monitoring (includes Overview)
204. Electronic Gate Monitoring and Controlling Functional Specification
205. Electronic Gate Manager Installation Guide
206. Electronic Gate Manager Trainer Guide
207. Job Aid / Electronic Gate Manager
208. SEM System Description
209. TTA: SEM Mech and HW Specification
210. SEM Functional Specification
211. SEM HMI Specification
212. SEM HMI Screen Flow
213. SEM HMI Screens
214. SEM Installation & Initial Setup
215. SEM Maintenance Jobs
216. SEM Repair Jobs
217. SEM Replacing Modules
218. SEM Routine Jobs
219. SEM Installation Protocol
220. SEM Level 1 Training Guide
221. SEM Level 2 Training Guide
222. SEM Install Training Guide
223. TOM System Description
224. TTA: TOM Mech and HW Specification
225. TOM Functional Specification
226. TOM Style Guide
227. TOM Operator Card Management
228. Build Guide for TOM and TOM Mobile
229. TOM Routine Jobs (incl Sales)
230. TOM Maintenance Jobs
231. TOM Replacing Modules
232. TOM Installation Protocols
233. TOM Level 1 Training Guide
234. TOM Level 2 Training Guide
235. TOT Trainer Guide
236. TOT Job Aid
237. TOT Usage Policy
238. TTA: HHD Psion Mech. & HW Specification
239. TTA: HHD M3 eTicket Mech. & HW Specification
240. M3 Orange Plus Hardware Specification Document
241. TOM Mobile Functional Specification
242. HHD-ID Inspector Device Functional Specification
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