Table of Contents Title page Copyright page Dedication Acknowledgments Foreword Introduction 1: Welcome to the Work of Leaders The VAE Model How This Book Is Organized PART 1: Vision 2: Introduction to Crafting a Vision What Exactly Do We Mean by Vision? The Importance of Crafting a Vision Vision at All Levels 3: Crafting a Vision Through Exploration Vision > Exploration > Remaining Open Strategies for Remaining Open Vision > Exploration > Prioritizing the Big Picture Strategies for Prioritizing the Big Picture 4: Crafting a Vision Through Boldness Vision > Boldness > Being Adventurous Strategies for Being Adventurous Vision > Boldness > Speaking Out Strategies for Speaking Out 5: Crafting a Vision Through Testing Assumptions Vision > Testing Assumptions > Seeking Counsel Strategies for Seeking Counsel Vision > Testing Assumptions > Exploring Implications Strategies for Exploring Implications 6: Summary of Crafting a Vision Doing the Work: Crafting the Vision PART 2: Alignment 7: Introduction to Building Alignment What Exactly Do We Mean by Alignment? The Importance of Building Alignment Alignment at All Levels 8: Building Alignment Through Clarity Alignment > Clarity > Explaining Rationale Strategies for Explaining Rationale Alignment > Clarity > Structuring Messages Strategies for Structuring Messages 9: Building Alignment Through Dialogue Alignment > Dialogue > Exchanging Perspectives Strategies for Exchanging Perspectives Alignment > Dialogue > Being Receptive Strategies for Being Receptive 10: Building Alignment Through Inspiration Alignment > Inspiration > Being Expressive Strategies for Being Expressive Alignment > Inspiration > Being Encouraging Strategies for Being Encouraging 11: Summary of Building Alignment Doing the Work: Building Alignment PART 3: Execution 12: Introduction to Championing Execution What Exactly Do We Mean by Execution? The Importance of Championing Execution Execution at All Levels 13: Championing Execution Through Momentum Execution > Momentum > Being Driven Strategies for Being Driven Execution > Momentum > Initiating Action Strategies for Initiating Action 14: Championing Execution Through Structure Execution > Structure > Providing a Plan Strategies for Providing a Plan Execution > Structure > Analyzing In-Depth Strategies for Analyzing In-Depth 15: Championing Execution Through Feedback Execution > Feedback > Addressing Problems Strategies for Addressing Problems Execution > Feedback > Offering Praise Strategies for Offering Praise 16: Summary of Championing Execution Doing the Work: Championing Execution Afterword Composite Vignette 1: Individual Coaching Composite Vignette 2: Group Facilitation Composite Vignette 3: Succession Planning Appendix A: The Development of the Work of Leaders VAE Model Foundation Development Refinement The Result: Vae Model Appendix B: Feedback Outtakes References Resources About Inscape Publishing About the Authors Index Cover design by Wiley Copyright © 2013 by John Wiley & Sons, Inc. 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Wiley books and products are available through most bookstores. To contact Wiley directly call our Customer Care Department within the U.S. at 800-956- 7739, outside the U.S. at 317-572-3986, or fax 317-572-4002. Wiley publishes in a variety of print and electronic formats and by print-on- demand. Some material included with standard print versions of this book may not be included in e-books or in print-on-demand. If this book refers to media such as a CD or DVD that is not included in the version you purchased, you may download this material at http://booksupport.wiley.com. For more information about Wiley products, visit www.wiley.com. Library of Congress Cataloging-in-Publication Data Straw, Julie The work of leaders : how vision, alignment, and execution will change the way you lead / Julie Straw, Mark Scullard, Susie Kukkonen, Barry Davis. – First edition. pages cm Includes bibliographical references and index. ISBN 978-1-118-63653-4 (cloth); ISBN 978-1-118-66351-6 (ebk.); ISBN 978-1- 118-66341-7 (ebk.); ISBN 978-1-118-66352-3 (ebk.) 1. Leadership. 2. Management. I. Title. HD57.7.S78155 2013 658.4′092–dc23 2013005850 To the 1,800 members of the Inscape Network who give so generously of your time and talents to us and to your clients. Your partnership adds immeasurable value and helps make our work more meaningful.