Table Of Content

“At the end of the day, leading transformational change is all about driving and sustaining great business results with and through other people. Te Secret Sauce for Leading Transformational Change ofers multiple perspectives on how to make it happen in highly pragmatic ways.” Chris Kastner, President and CEO, Huntington Ingalls Industries “Leaders and organizations must master transformational change to remain relevant and viable. Te Secret Sauce is a powerful resource for practical insights into the what, why, and how.” Professor Edward E. Lawler III, Director, USC Marshall School of Business Center for Efective Organizations “Now more than ever, businesspeople are looking for durable and practical methods to lead through transformational change, and Te Secret Sauce p rovides both. It provides the ‘what’ and ‘so what’ for transformational change in a manner that is both thought-provoking and immediately applicable.” Peter Mulford, Executive Vice President and Chief Innovation Ofcer, BTS Inc. “Te demand for transformational change has never been greater, and the practical guidance ofered in Te Secret Sauce for Leading Transformational Change is top fight. Highly recommended for CEOs, board members, and senior leaders as we address this demand.” Jane Edison Stevenson, Vice-Chair, Board and CEO Services, Korn Ferry “Ian’s lifetime of experiences has generated a marvelous compendium of ideas with impact. Transformation happens when thoughtful colleagues share insights on truth, talent, timing, and tools.” Dave Ulrich, Rensis Likert Professor Ross School of Business, University of Michigan; Partner, Te RBL Group The Secret Sauce for Leading Transformational Change Written by a collaborative, diverse, and inclusive community of contributors and business experts, this book is about leading transformational change on an individual, team, organizational, and societal level. Most large-scale transformational change happens because of unanticipated, unaddressed, unplanned disruptions which raise questions about what it takes to lead, survive, and even thrive in periods of transformational change. Tis book answers these critical questions: 1. What do leaders who drive and sustain successful transformational change actually do? 2. Why do we so often fail to lead and sustain transformational change? 3. All transformation is change, but is all change transformational? Tis frst-of-its-kind book ofers a variety of lenses and perspectives, in the form of interviews, essays, and survey responses, with insights from business leaders, HR leaders, coaches, consultants, academics, thought leaders, and other transformational change experts. Te compilation of practical tools provides readers with a deep and diverse analysis of top-notch thinking and practices for leading transformational change. Tis work is fundamental to aspiring leaders, professionals, and academics who wish to learn the secret sauce for leading transformational change. Ian Ziskin, President, EXec EXcel Group LLC, has 40 years of experience as a business leader, board advisor and member, coach, consultant, entrepreneur, teacher, speaker, and author. He is the Co-Founder and Partner of Business inSITE Group (BiG), Co-Founder of the Consortium for Change (C4C), and Co-Founder of the CHREATE Project. His global leadership experience includes Chief Human Resources Ofcer and/or other senior leadership roles with three Fortune 100 companies – Northrop Grumman, Qwest Communications, and TRW. He has a Master of Industrial and Labor Relations degree from Cornell University and is a magna cum laude graduate of Binghamton University with a Bachelor of Science degree in Management. Ian has written dozens of articles, blogs, and book chapters on the future of work, HR, leadership, coaching, and HR’s role with the board of directors. The Secret Sauce for Leading Transformational Change Ian Ziskin and The Consortium for Change (C4C) Foreword By Dr. Ronald D. Sugar Chairman Emeritus, Northrop Grumman Corporation Board Director, Amgen, Apple, Chevron, and Uber Cover image: George Bloomfield First published 2022 by Routledge 605 Third Avenue, New York, NY 10158 and by Routledge 4 Park Square, Milton Park, Abingdon, Oxon, OX14 4RN Routledge is an imprint of the Taylor & Francis Group, an informa business © 2022 Ian Ziskin The right of Ian Ziskin to be identified as author of this work has been asserted in accordance with sections 77 and 78 of the Copyright, Designs and Patents Act 1988. All rights reserved. No part of this book may be reprinted or reproduced or utilized in any form or by any electronic, mechanical, or other means, now known or hereafter invented, including photocopying and recording, or in any information storage or retrieval system, without permission in writing from the publishers. Trademark notice: Product or corporate names may be trademarks or registered trademarks, and are used only for identification and explanation without intent to infringe. Library of Congress Cataloging-in-Publication Data A catalog record for this book has been requested ISBN: 978-1-032-12985-3 (hbk) ISBN: 978-1-032-12988-4 (pbk) ISBN: 978-1-003-22713-7 (ebk) DOI: 10.4324/9781003227137 Typeset in Adobe Caslon Pro by Apex CoVantage, LLC For my granddaughter, Zoe, and for her little sister who will be born right about the time this book is published, because they represent why leading transformational change matters. Contents Foreword – Truth, Talent, and Timing xiii BY DR. RONALD D. SUGAR PART I Context 1 Introduction – Te Spirit of Abundance 3 1 From What to What? 6 2 Te Beauty of “And” 11 PART II Insights 15 Expert Perspectives (Essays) – Collective Wisdom 17 3 Individuals 19 Engaging All Tree Parts of the Mind to Achieve Transformational Change Buy-in (and Success) 19 BY DR. BETH BANKS COHN Te Role of the Learning Leader in Transforming Organizations 23 BY KELLY BEAN Leading Transformational Change During Vulnerability Moments: An Opportunity to Shine 28 BY REBECCA FEDER