The Mastery of Innovation: A Field Guide to Lean Product Development

257 Pages·2012·9.022 MB·English

by  Katherine Radeka

T H E
M A S T E R Y
O F
I N N O V A T I O N
A Field Guide
to Lean Product
Development

T H E
M A S T E R Y
O F
I N N O V A T I O N
A Field Guide
to Lean Product
Development
Katherine Radeka
Boca Raton London New York
CRC Press is an imprint of the
Taylor & Francis Group, an informa business
CRC Press
Taylor & Francis Group
6000 Broken Sound Parkway NW, Suite 300
Boca Raton, FL 33487-2742
© 2013 by Katherine Radeka
CRC Press is an imprint of Taylor & Francis Group, an Informa business
No claim to original U.S. Government works
Version Date: 20120618
International Standard Book Number-13: 978-1-4398-7706-7 (eBook - PDF)
This book contains information obtained from authentic and highly regarded sources. Reasonable efforts
have been made to publish reliable data and information, but the author and publisher cannot assume
responsibility for the validity of all materials or the consequences of their use. The authors and publishers
have attempted to trace the copyright holders of all material reproduced in this publication and apologize to
copyright holders if permission to publish in this form has not been obtained. If any copyright material has
not been acknowledged please write and let us know so we may rectify in any future reprint.
Except as permitted under U.S. Copyright Law, no part of this book may be reprinted, reproduced, transmit-
ted, or utilized in any form by any electronic, mechanical, or other means, now known or hereafter invented,
including photocopying, microfilming, and recording, or in any information storage or retrieval system,
without written permission from the publishers.
For permission to photocopy or use material electronically from this work, please access www.copyright.
com (http://www.copyright.com/) or contact the Copyright Clearance Center, Inc. (CCC), 222 Rosewood
Drive, Danvers, MA 01923, 978-750-8400. CCC is a not-for-profit organization that provides licenses and
registration for a variety of users. For organizations that have been granted a photocopy license by the CCC,
a separate system of payment has been arranged.
Trademark Notice: Product or corporate names may be trademarks or registered trademarks, and are used
only for identification and explanation without intent to infringe.
Visit the Taylor & Francis Web site at
http://www.taylorandfrancis.com
and the CRC Press Web site at
http://www.crcpress.com
To my life partner,
Gene Radeka

Contents
Acknowledgments...............................................................................xiii
Introduction...........................................................................................xv
Section i Lean Product Development:
the Mastery of innovation
chapter 1 Lean.Product.Development:.The.Mastery.of.Innovation.......3
The.Definition.of.Lean.Product.Development.........................4
We.Already.Do.All.of.This—Have.We.Mastered.
Innovation?....................................................................................6
How.Does.Lean.Product.Development.Deliver.Results?........9
The.Engine.of.Knowledge.Creation.........................................10
chapter 2 Value.and.Waste.in.Product.Development......................15
Value-Creating.Activities.and.Waste......................................15
Value.and.Waste.in.Product.Development.............................19
The.Four.Value.Streams.of.Lean.Product.Development......20
chapter 3 The.Lean.Product.Development.Benchmarking.Study.........29
Where.Did.These.Companies.Come.from?............................29
A.Diverse.Set.of.Companies....................................................30
What.Surprised.Me....................................................................37
Suggestions.for.Using.the.Case.Studies...................................38
Section ii the Pioneers of
Lean Product Development
chapter 4 DJO.Global:.The.Fundamentals.of.Lean.Product.
Development......................................................................43
Lean.Product.Development.at.DJO........................................44
vii
viii  •  Contents
Protostorming.............................................................................45
LAMDA.and.A3.Problem.Solving.in.Product.
Development..............................................................................46
Metrics.to.Drive.a.Lean.Product.Development.Culture.......51
Results.and.Next.Steps...............................................................52
chapter 5 Scania.Technical.Centre:.A.Pioneering.Lean.
Product.Development.Champion.....................................55
Lean.Product.Development.at.Scania......................................55
Lean.Improvement.Coaches.....................................................57
Product.Development.Team.Engagement..............................57
Product.Development.Leadership.at.Scania...........................58
Visual.Planning..........................................................................59
chapter 6 Ford.Motor.Company:.How.to.Revitalize.an.
American.Icon...................................................................67
Lean.Product.Development.at.Ford........................................68
The.Chief.Engineer.....................................................................75
Example:.Reducing.Wind.Noise..............................................76
Results.and.Next.Steps...............................................................76
Section iii Lean Product Development
to Make the Right Products
chapter 7 Buckeye.Technologies:.Lean.Tools.for.Strategic.
Alignment..........................................................................81
Lean.Product.Development.at.Buckeye...................................82
Systematic.Problem.Solving.for.Product.Strategy.
Development...............................................................................83
The.Power.of.Pull.Factors.........................................................84
Lean.Ideation.with.Convergence.............................................85
Results.and.Next.Steps...............................................................89