The handbook of intercultural discourse and communication

553 Pages·2012·10.27 MB·English

by  Christina Bratt Paulston

The Handbook of
Intercultural Discourse
and Communication
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The Handbook of
Intercultural Discourse
and Communication
Edited by
Christina Bratt Paulston,
Scott F. Kiesling,
and Elizabeth S. Rangel

A John Wiley & Sons, Ltd., Publication
This edition first published 2012
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Library of Congress Cataloging-in-Publication Data
The handbook of intercultural discourse and communication / edited by Christina Bratt Paulston,
Scott F. Kiesling, and Elizabeth S. Rangel.
p. cm. – (Blackwell handbooks in linguistics)
Includes bibliographical references and index.
ISBN 978-1-4051-6272-2 (alk. paper)
1. Intercultural communication–Handbooks, manuals, etc. 2. Identity (Psychology)
I. Paulston, Christina Bratt, 1932– II. Kiesling, Scott F.— III. Rangel, Elizabeth S.
P94.6H358 2011
306.44–dc23
2011026132
A catalogue record for this book is available from the British Library.
Set in 10/12 pt Palatino by Toppan Best-set Premedia Limited
1 2012
Contents
Notes on Contributors vii
Preface xv
Introduction xvii
Part I Background 1
1 Intercultural Communication: An Overview 3
Ingrid Piller
2 Perspectives on Intercultural Discourse and Communication 19
Leila Monaghan
3 Cultures and Languages in Contact: Towards a Typology 37
John Edwards
Part II Theoretical Perspectives 61

4 Interactional Sociolinguistics: Perspectives on Intercultural
Communication 63
John J. Gumperz and Jenny Cook-Gumperz
5 Ethnography of Speaking 77
Scott F. Kiesling
6 Critical Approaches to Intercultural Discourse and Communication 90
Ryuko Kubota
7 Postmodernism and Intercultural Discourse: World Englishes 110
Suresh Canagarajah
Part III Interactional Discourse Features 133
8 Turn-Taking and Intercultural Discourse and Communication 135
Deborah Tannen
9 Silence 158
Ikuko Nakane
10 Indirectness 180
Michael Lempert
11 Politeness in Intercultural Discourse and Communication 205
Janet Holmes
vi Contents
Part IV Intercultural Discourse Sites 229
12 Anglo–Arab Intercultural Communication 231
Eirlys E. Davies and Abdelali Bentahila
13 Japan/Anglo-American Cross-Cultural Communication 252
Steven Brown, Brenda Hayashi, and Kikue Yamamoto
14 “Those Venezuelans are so easy-going!” National Stereotypes
and Self-Representations in Discourse about the Other 272
Lars Fant
15 “Face,” Stereotyping, and Claims of Power: The Greeks and Turks
in Interaction 292
Maria Sifianou and Arın Bayraktaroğlu
16 Intercultural Communication and Vocational Language Learning in
South Africa: Law and Healthcare 313
Russell H. Kaschula and Pamela Maseko
17 Indigenous–Mestizo Interaction in Mexico 337
Rocío Fuentes
Part V Interactional Domains 365
18 Translation and Intercultural Communication: Bridges and Barriers 367
Eirlys E. Davies
19 Cultural Differences in Business Communication 389
John Hooker
20 Intercultural Communication in the Law 408
Diana Eades
21 Medicine 430

Claudia V. Angelelli
22 Intercultural Discourse and Communication in Education 449
Amanda J. Godley
23 Religion as a Domain of Intercultural Discourse 482
Jonathan M. Watt
Index 496
Notes on Contributors
Claudia V. Angelelli is the author of Medical Interpreting and Cross-cultural
Communication and Revisiting the Role of the Interpreter, and the co-editor of Testing
and Assessment in Translation and Interpreting Studies. Her articles appear in
Interpreting, META, MONTI (Monografias de Traducción e Interpretación), The
Translator, Annual Review of Applied Linguistics, Critical Link, TIS (Translation and
Interpreting Studies), and ATA Chronicle. She is the author of the first empirically
driven language proficiency and interpreter readiness test for the California
Endowment and Hablamos Juntos. She is President of ATISA, World Project
Leader for ISO Standards on Community Interpreting, and Director of the
Consortium of Distinguished Language Centers.

Arın Bayraktaroğlu did her first degree in Turkey and her PhD in the UK. She
received her matriculation from the University of Cambridge in 1977 and taught
Turkish linguistics at the Faculty of Oriental Studies until the end of her tenure in
1982, although she returned as a visiting member of the Faculty, on and off, until
1995. Apart from publishing papers in various periodicals mainly on politeness,
she also co-edited (with Maria Sifianou) a book entitled Linguistic Politeness across
Boundaries: The Case of Greek and Turkish. She has been a member of Lucy Cavendish
College Cambridge since 1986, Fellow of the Chartered Institute of Linguists (UK)
since 2005, and Specialist in Turkish on the Asset Languages project of OCR
(Oxford Cambridge and RSA Examinations) Board since 2006. She worked from
1995 to 1999 as the Editor-in-Chief of TASG News: Newsletter of the Turkish Area
Study Group and since 2005 she has been a member of the Advisory Board, Journal
of Politeness Research: Language, Behaviour, Culture. Her research interests have been
in pragmatics in general and (im)politeness in particular, as well as in the linguis-
tic and cultural aspects of Turkish.
Abdelali Bentahila was born in Fez, Morocco, and after pursuing his undergrad-
uate studies in English at University Mohammed V, Rabat, he obtained an MA
and a PhD in linguistics from the University of Wales (UK). Since then he has
pursued his academic career in Morocco, becoming professor and head of the
viii Notes on Contributors
English department at Sidi Mohammed Ben Abdellah University, Fez, and later
professor at Abdelmalek Essaadi University, Tetouan. He is currently teaching
at this university’s business school, in Tangier. He has published extensively on
the sociolinguistics of Morocco, particularly Moroccan bilingualism, language
planning policies, language teaching, and Arabic–French codeswitching. His
own intercultural encounters include a British wife, and life in a bicultural house-
hold has given him many insights into the problems of communication across
cultures.
Steven Brown is Professor of English and TESOL Director at Youngstown State
University, Ohio, USA. He has a BA from the University of California at Santa
Cruz and a PhD from the University of Pittsburgh. He has co-authored two series
of ELT textbooks, Active Listening and English Firsthand, as well as several teacher-
education texts, including Topics in Language and Culture for Teachers. He taught
English for ten years in Japan, where he also trained teachers in the Columbia
University Teachers College MATESOL program. He also more recently taught
English for six months at Lunghwa University of Science and Technology in
Taiwan, on a faculty exchange.
Suresh Canagarajah is Edwin Erle Sparks Professor in the departments of English
and applied linguistics at the Pennsylvania State University. He had his early
education in the war-torn northern region of Sri Lanka where he taught English
language and literature for students from mostly rural backgrounds at the
University of Jaffna. Later, he joined the faculty at the City University of New York
(Baruch College and the Graduate Center) where he taught multilingual urban
students for a decade. His book Re sisting Linguistic Imperialism in English Teaching
(1999) won the Modern Language Association’s Mina Shaughnessy Award for the
best research publication on the teaching of language and literacy. His subsequent
publication Geopolitics of Academic Writing (2002) won the Gary Olson Award for
the best book in social and rhetorical theory. Critical Academic Writing and
Multilingual Students (2002) applies composition research and scholarship for the
needs of multilingual students. His edited collection Reclaiming the Local in
Language Policy and Practice (2005) examines linguistic and literacy constructs in
the context of globalization. His study of World Englishes in Composition won
the 2007 Braddock Award for the best article in the College Composition and
Communication journal.
Jenny Cook-Gumperz is professor at the University of California, Santa Barbara
in the Gervirtz Graduate School of Education specializing in interactional
sociolinguistics and the sociology of literacy. Her publications include The
Social Construction of Literacy (2nd edition 2006), Children’s Worlds and Children’s
Language (edited with William Corsaro and Jurgen Streeck, 1986), Social Control
and Socialization (1973), and numerous papers. She is currently working on a
new book with John J. Gumperz, Communicating Diversity, to be published in
2012.