O The Good Research Guide pen UP Study Skills Do w n lo a d For small-scale social research projects e d b y Fifth Edition [ F a c u lty The Good Research Guide by bestselling author Martyn Denscombe Fift Th The Good of Nu has established itself as THE introductory book on the basics of social h e rsin research. It provides practical and straightforward guidance for those Ed G g, C who need to conduct small-scale research projects as part of their itio o hiang n o m undergraduate, postgraduate or professional studies. d Research Guide ai U Tthhriosu bgrhaonudt naenwd fiinftchlu eddeisti onne wh amsa bteeerina lt ohno:roughly updated and revised Re niversity s 5.6 • The use of social media in research, including guidelines on the ea For small-scale social research projects 2.158 use of social networking sites r .11 •• MHoowre t oo nc oinntdeurncet ts yressteemaracthic a lnitde rhaotuwr eto r eruvnie wonsl i ne surveys ch 7] at [07 G /1 •• GWeritttiinngg rgeosoeda rrcehs preopnosret sr ates to a survey uid 5 t h 8/16]. Co • Research ethics e py Retaining the clear, friendly and practical approach that has made the e d i t i o n right © M book a must for student researchers, the new edition includes many c G helpful learning features such as “at a glance” summaries in “Key ra w Points” boxes, helpful “Checklists” to guide good practice and handy -H “Link-ups” between key topics across the book. Every chapter provides M ill G a lob up-to-date further reading lists to help you develop your knowledge and rt al E research skills. yn duc a This is an invaluable resource for anyone conducting social research De tion H including those in applied areas such as business studies, health n • Equips you with the skills you old s in studies, nursing, education, social work, policy studies, marketing, co need for successful research gs, L media studies and criminology. L m C b • New material on the use of . No e social media in research t to Martyn Denscombe is Emeritus Professor of Social Research in the b e Faculty of Business and Law at De Montfort University, UK. New material on surveys red • and sampling istrib u te d o • Additional material on r m o d research ethics ifie d in a n y w a y w ith o u Martyn Denscombe t pe rm Cover design by Naomi Mitchell issio n . D o w n lo a d e d b y [ F a c u lty o f N The Good Research Guide u rsin g , C h ia n g m a i U n iv e rsity 5 .6 2 .1 5 8 .1 1 7 ] a t [0 7 /1 8 /1 6 ]. C o p y rig h t © M c G ra w -H ill G lo b a l E d u c a tio n H o ld in g s, L L C . N o t to b e re d istrib u te d o r m o d ifie d in a n y w a y w ith o u t p e rm issio n . D o w n lo a d e d b y [ F a c u lty o f N u rsin g , C h ia n g m a i U n iv e rsity 5 .6 2 .1 5 8 .1 1 7 ] a t [0 7 /1 8 /1 6 ]. C o p y rig h t © M c G ra w -H ill G lo b a l E d u c a tio n H o ld in g s, L L C . N o t to b e re d istrib u te d o r m o d ifie d in a n y w a y w ith o u t p e rm issio n . D o w n lo a d e d b y [ F a c u lty The Good Research Guide of N u rsin g , C h ia For small-scale social research projects n g m a i U n iv Fifth edition ersity 5 .6 2 .1 5 8 .1 1 7 Martyn Denscombe ] a t [0 7 /1 8 /1 6 ]. C o p y rig h t © M c G ra w -H ill G lo b a l E d u c a tio n H o ld in g s, L L C . N o t to b e re d istrib u te d o r m o d ifie d in a n y w a y w ith o u t p e rm issio n . D o w n lo a d e d b y Open University Press [ F McGraw-Hill Education ac u McGraw-Hill House lty o Shoppenhangers Road f N u Maidenhead rsin Berkshire g, C England hia SL6 2QL ng m a i U email: [email protected] niv world wide web: www.openup.co.uk ersity 5 and Two Penn Plaza, New York, NY 10121-2289, USA .62 .1 5 8 .1 First published 1998 1 7 Second edition published 2003 ] a Third edition published 2007 t [07 /1 Fourth edition published 2010 8 /1 First published in this fifth edition 2014 6]. C o p y Copyright © Martyn Denscombe, 2014 rig h t © All rights reserved. Except for the quotation of short passages for the purposes M c of criticism and review, no part of this publication may be reproduced, stored in a G ra retrieval system, or transmitted, in any form or by any means, electronic, mechanical, w -H photocopying, recording or otherwise, without the prior written permission of the ill G publisher or a licence from the Copyright Licensing Agency Limited. Details of such lo b licences (for reprographic reproduction) may be obtained from the Copyright Licensing al E Agency Ltd of Saffron House, 6–10 Kirby Street, London, EC1N 8TS. du c a tio A catalogue record of this book is available from the British Library n H o ld ISBN-13: 978-0-335-26470-4 ing ISBN-10: 0-335-26470-0 s, L L eISBN: 978-0-335-26471-1 C. N o Library of Congress Cataloging-in-Publication Data t to b e CIP data applied for re d Typeset by Aptara, Inc. istribu te d o Fictitious names of companies, products, people, characters and/or data that may be r m o uvsideuda hl,e creoimn p(ainn yca, sper osdtuudcite osr o erv ienn et.xamples) are not intended to represent any real indi- dified in a n y w a y w ith o u t p e rm issio n . D o w n lo a d e d b y Summary of contents [ F a c u lty o f N u rsin g , C Introduction 1 h ia n g m PART 1 STRATEGIES FOR SOCIAL RESEARCH 3 a i U n 1 SurveyS 7 iv e 2 Sampling 32 rsity 5 3 CaSe StudieS 54 .62 .1 5 4 experimentS 66 8 .1 1 5 ethnography 80 7] a 6 phenomenology 94 t [0 7 /1 7 grounded theory 106 8/1 6 8 aCtion reSearCh 122 ]. C o 9 SyStematiC reviewS 132 py rig 10 mixed methodS 146 ht © M c PART 2 METHOdS OF dATA COLLECTIOn 163 G ra w 11 QueStionnaireS 166 -H 12 interviewS 184 ill G lo b 13 obServation 205 al E d 14 doCumentS 225 uc a tio n PART 3 dATA AnALySIS 243 H o ld 15 Quantitative data 249 ing s, L 16 Qualitative data 276 L C . N o PART 4 COnTExT 305 t to b e 17 reSearCh ethiCS 306 re d 18 reSearCh reportS 326 istrib u te d References 339 o Index 349 r m o d ifie d in a n y w a y w ith o u t p e rm issio n . D o w n lo a d e d b y [ F a c u lty o f N u rsin g , C h ia n g m a i U n iv e rsity 5 .6 2 .1 5 8 .1 1 7 ] a t [0 7 /1 8 /1 6 ]. C o p y rig h t © M c G ra w -H ill G lo b a l E d u c a tio n H o ld in g s, L L C . N o t to b e re d istrib u te d o r m o d ifie d in a n y w a y w ith o u t p e rm issio n . D o w n lo a d e d b y Contents [ F a c u lty o f N u rsin g List of tables and figures xv , Ch ia n Acknowledgements xvii gm a i U n iv e introduCtion 1 rsity 5 .6 2 .1 PART 1 STRATEGIES FOR SOCIAL RESEARCH 3 58 .1 1 What are research strategies? 3 7] a Which strategy to choose? 3 t [0 Checklist for the choice of research strategy 6 7/1 8 /1 6 1 SurveyS 7 ]. C o p y What is a survey? 7 rig h Types of survey 8 t © M Which type of survey to choose? 9 c G Postal surveys 10 ra w Face-to-face surveys 11 -H Group-administered surveys 11 ill G Telephone surveys 12 lo b a Internet surveys 13 l E d Web-based questionnaire surveys 14 uc a Social network sites 18 tio n Facebook surveys 19 H o The research population 20 ldin Response rates 22 gs, L How to achieve good response rates 22 L C Non-response bias 26 . N o Advantages of surveys 29 t to Disadvantages of surveys 29 be Further reading 30 red Checklist for the use of surveys 31 istrib u te d o 2 Sampling 32 r m o d Representative samples and exploratory samples 32 ifie Probability sampling and non-probability sampling 33 d in Sampling frames 34 an y Probability sampling techniques 36 w a Non-probability sampling techniques 40 y w Which sampling technique should be used? 44 ith o u Size of the sample 44 t p e rm issio n . D o w n viii Contents lo a d e d b y Advantages of sampling 51 [ F Disadvantages of sampling 52 ac u Further reading 52 lty o Checklist for the use of sampling 53 f N u rsin 3 CaSe StudieS 54 g , C h What is a ‘case’? 54 ia n g The case study approach 54 m a The purpose of a case study 56 i U n Selecting a case 58 iv e Can you generalize from a case study? 61 rsity Advantages of the case study approach 63 5.6 2 Disadvantages of the case study approach 64 .1 5 Further reading 64 8.1 1 Checklist for the use of case studies 65 7] a t [0 4 experimentS 66 7/1 8 /1 WWhhaent itso a uns eex apne erixmpeenritm? ent 6667 6]. Co p Types of experiment 68 yrig Experiments involving people – the observer effect 69 ht © Causal relationships and variables 71 M The use of controls 72 cG ra Control groups 73 w -H BTrliuned e txripaelsri ments and quasi-experiments 7745 ill Glo Advantages of experiments 76 ba l E Disadvantages of experiments 77 d u c Further reading 78 a tio Checklist for the experimental approach 79 n H o ld 5 ethnography 80 in g s, L What is ethnography? 80 L C The alien, the exotic and the routine 81 . N o Life on the Internet 82 t to Life history 82 be Access to fieldwork settings 84 red Description and theory 86 istrib Reflexivity: ethnographers as part of the world they seek to describe 88 ute d Putting the researcher’s ‘self’ into ethnographic research 89 o Advantages of ethnography 90 r mo d Disadvantages of ethnography 91 ifie d Further reading 92 in Checklist for ethnographic research 93 an y w a 6 phenomenology 94 y w ith What is the phenomenological approach? 94 ou Experience 95 t pe rm issio n . D o w n Contents ix lo a d e d b y The everyday world 95 [ F Seeing things through the eyes of others 96 ac u The social construction of reality 96 lty o Multiple realities 97 f N u Description 98 rsin The suspension of common-sense beliefs 98 g, C Members’ accounts 99 h ia Types of phenomenology: underlying essences or actual experiences 100 ng m Advantages of phenomenology 102 ai U Disadvantages of phenomenology 103 n iv FCuhretchkelris rte faodri npgh enomenology 110045 ersity 5 .6 2 .1 5 7 grounded theory 106 8.1 1 7 What is the grounded theory approach? 106 ] a When is the grounded theory approach useful? 108 t [0 7 Starting grounded theory research 109 /18 /1 TChoemoprleettiicnagl sthaem rpelsinega:r cthhe ( stheeleocrteiotinc aolf s saittuersa ftoior nfi)e ldwork 111102 6]. Co p Methods of data collection 112 yrig Analysing the data 112 ht © Displaying the process 114 M Theories and grounded research 115 cG ra Developments in grounded theory 116 w -H ADdisvaadnvtaangteasg oefs tohfe t ghreo gurnoduendd tehde tohreyo aryp parpoparcoha ch 111189 ill Glo Further reading 120 ba l E Checklist for the grounded theory approach 121 d u c a tio n 8 aCtion reSearCh 122 H o ld What is action research? 122 in g The practical nature of action research 123 s, L L Change and professional self-development 124 C . N Action research as a cyclical process 124 o Participation in the research process 125 t to b Issues connected with the use of action research 126 e re d ADdisvaadnvtaangteasg oefs aocft aiocnti orens reeasrecahr ch 112299 istrib u Further reading 130 ted o Checklist for action research 131 r m o d ifie 9 SyStematiC reviewS 132 d in a What is a systematic review? 132 ny w Benefits of a systematic review 133 a y Kinds of research problem suitable for systematic review 134 with Qualitative research and systematic reviews 134 ou How to conduct a systematic review 135 t pe rm issio n .