Praise for The Essential Advantage “Here, at last, is a book that helps a CEO sort through the many conflicting demands on him. Strategic opportunities and distracting temptation often look a lot alike. The framework that intrinsically links capabilities to strategy is clear; it makes sense; it’s practical; and, I know from experience; it works.” —Al Daweesh, Group CEO of Saudi Telecom “Companies have many strategic options, especially in fast-growing markets and industries. The Essential Advantage is a powerful reminder that capabilities should play the central role in sorting through them. Strategy should start with understanding what your company does really well—and using that knowledge to generate a corporate direction where you can be confident of winning.” —Ahmad Abdulkarim Julfar, Group Chief Operating Officer, Etisalat Group “This is a powerful book about strategy as choice. It demonstrates that coherence —treating your internal practices and your external business environment as interrelated and mutually focused—leads to competitive advantage. This path is not always easy to follow, but it will resonate at any company that is serious about its future.” —Ram Charan, coauthor of The Game Changer (with A. G. Lafley) and author of Boards That Deliver “The Essential Advantage provides a pragmatic, holistic, and useful framework for understanding how to deliver performance. This straightforward read provides credible examples and a culmination of considerable thought and experience. There is no reason for competitive disadvantage, other than failing to deliver coherence.” —John Hofmeister, former President of Shell Oil, CEO of Citizens for Affordable Energy, and author of Why We Hate the Oil Companies “The Essential Advantage picks up where most business books end. Rather than presenting an abstract treatise on capabilities-based strategy, the authors provide deep insights into what a capability is, the value of coherence among activities, and most importantly how executives can earn the right to win in their markets.” —Don Sull, Professor of Management Practice in Strategic and International Management and Faculty Director of Executive Education at the London Business School “The Essential Advantage sizzles. It is instantly useful in determining your organization’s capabilities and how to make the most of them. Leinward and Mainardi use elegant, easy-to-follow models and compelling company stories to show what works and what doesn’t in strategy. Using their exercises and terminology will give your organization a common footing and source of leverage.” —Karen Otazo, President, Global Leadership Network, and author of The Truth About Being a Leader Also by Paul Leinwand and Cesare Mainardi Cut Costs and Grow Stronger: A Strategic Approach to What to Cut and What to Keep, an e-book Copyright Copyright 2011 Booz & Company Inc. All rights reserved No part of this publication may be reproduced, stored in or introduced into a retrieval system, or transmitted, in any form, or by any means (electronic, mechanical, photocopying, recording, or otherwise), without the prior permission of the publisher. Requests for permission should be directed to [email protected], or mailed to Permissions, Harvard Business School Publishing, 60 Harvard Way, Boston, Massachusetts 02163. First eBook Edition: December 2010 ISBN: 978-1-4221-3651-5 To those who taught us what is essential in life. CONTENTS Copyright Acknowledgments PART I: STRATEGIC COHERENCE 1. The Essence of Advantage 2. The Coherence Premium 3. The Capabilities-Driven Strategy PART II: ELEMENTS OF A CAPABILITIES-DRIVEN STRATEGY 4. The Way to Play 5. The Capabilities System 6. Product and Service Fit PART III: CREATING VALUE 7. Unlocking Growth 8. Mergers and acquisitions 9. Cut Costs and Grow Stronger PART IV: LIVING COHERENCE EVERY DAY 10. The Essential Advantage Road map 11. Organizing for Coherence 12. The Capable Leader Notes Bibliography About the Authors ACKNOWLEDGMENTS To some extent, expressing appreciation to a few individuals who helped with this book misses the point: our perspective on value creation and strategy is derived from at least two generations of Booz & Company consultants who, over time, formed the fundamental ideas behind the capabilities-driven strategy. We especially thank our clients who collaborated with us to discover the essence of advantage. We admire them for their courage in embracing capabilities-driven strategies to boldly transform their companies. But translating those ideas into this book took great focus and effort, and we must acknowledge those individuals who made it all happen. Our firm’s editor-in-chief, Art Kleiner—an amazing combination of leading business thinker and gifted storyteller—was our close partner throughout the process. It is difficult to properly express our gratitude to him for his vast contributions to this book; we know it certainly would not exist without him. Our knowledge team at Booz & Company is world-class, and it is this group that energetically brings these concepts to life. Kate Pinkerton, the project’s director, identified significant content while managing to organize the entire team to produce two books and a Harvard Business Review article within a year. Tom Stewart, our firm’s chief knowledge and marketing officer, had insight into how these ideas would make a significant difference in the world of strategic thinking, and we thank him for encouraging and facilitating us. We had a first- class editing team supporting this project: Rob Hertzberg and Tara Owen enhanced the clarity of our ideas and helped us push further with their energy and enthusiasm. There are so many colleagues at Booz & Company who have contributed to this book. Many of these individuals are highly regarded in their field, and their insights on the topic of strategy have been incredibly helpful. Thank you in particular to Gerald Adolph, DeAnne Aguirre, Jin Ahmed, Shumeet Banerji, Marty Bollinger, Niko Canner, Dave Coleman, Ivan de Souza, Niklas Eidmann,
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