People’s Democratic Republic of Algeria Ministry of Higher Education and Scientific Research Abderrahmane Mira University, Bejaia Faculty of Arts and Languages Department of English The Effect of Oral Communication Strategies Instruction on EFL Learners’ Anxiety during Oral Sessions Case study: Third Year LMD, LSD Students at the Department of English, at the University of Bejaia A Dissertation Submitted in Partial Fulfillment for the Requirement of the Master Degree in Didactics of English Submitted by: Miss Ouacila AIT ELDJOUDI Board of examiners: Chair: Dr. Nadia Ahouari -Idri Supervisor: Mr. Chafa Ouali Examiner 1: Mrs. Linda Khenoune- Ghout June 2015 People’s Democratic Republic of Algeria Ministry of Higher Education and Scientific Research Abderrahmane Mira University, Bejaia Faculty of Arts and Languages Department of English The Effect of Oral Communication Strategies Instruction on EFL Learners’ Anxiety during Oral Sessions Case study: Third Year LMD, LSD Students at the Department of English, at the University of Bejaia A Dissertation Submitted in Partial Fulfillment for the Requirement of the Master Degree in Didactics of English Submitted by: Miss Ouacila AIT ELDJOUDI Board of examiners: Chair: Dr. Nadia Ahouari -Idri Supervisor: Mr. Chafa Ouali Examiner 1: Mrs. Linda Khenoune- Ghout June 2015 Dedication Idedicatethis modest workformyparents Siblings (Lydia, Youba) ToMyteacherofDidactics Andforall wholoves me Acknowledgments A warm gratitude goes to my supervisor Mr. OUALI who helped me in the contribution of this work. I owe a special thank to my lovely teachers Mrs. Khenoune Linda, Ahouari Nadia for their priceless support, pieces of advice and encouragement all along the year. I thank the members of the jury for the time they have devoted to read this work. I also thank all my teachers who taught me from my primary school till now. I thank third year students and their teacher of oral expression Mrs. Derradji. Last but not least, I thank GOD and my family for their grateful support and guidance. I end up with the words of Einstein: ‘I am very thankful for all of those who said no because of them I did it myself’ iii Abstract This research aims specifically to examine the effect of communication strategies instruction on third year LMD students’ speaking anxiety. To this effect, a quasi-experimental research design, with a hybrid methodology of qualitative and quantitative one was adopted. A triangulation methodology was adopted in which three data collection instruments were used namely, the questionnaire consisting of a preliminary questionnaire, and FLCAS (foreign language classroom anxiety); the students’ speaking learning log delivered for the experimental participants at the end of each session, and the students’ focus group interview. The SPSS version 17.0 and excel 2007 have been used for statistically analyzing the quantitative data based mainly on the descriptive statistics including, frequency distribution, central tendencies (mean & mode) and the shape of the distributions (standard deviation). The findings underline that in light of the communication strategies’ instruction, there is a significant difference in mean between the control (2.7) and the experimental (3.25) group with regards to their speaking anxiety reduction. The main conclusion to be drawn from the work is that communication strategies instruction not only lessens learners’ speaking anxiety, but also develops theirvocabularyandstrategic competence as well. Key words: Oral Communication Strategies, Communication Strategies Instruction, EFL Speaking Anxiety. iv Table of Content Dedication…………………………………………………………………..…………..……..i Acknowledgements…………………………………………………………………...……....ii Abstract…………………………………………………………………………..………… iii TableofContent ………………………………………………………………..……….…....iv List ofTables………………………………………………………………………………....ix List of Figures………………………………………………………………...………….......xi List ofAbbreviations……………………………………………………………...…………..xii GlossaryofTerms………………………………………………………………...…………..xiii General Introduction Introduction ………………………….……………...………………………....1 I. BackgroundoftheStudy…………………………………………………….……….1 II. Statement oftheProblem……………….…………………………………….…..…..2 III. Research Questions………………………………………………………….………..3 IV.Research Hypothesis…………………………………………………………….……3 V. Research Goals…………………………………………………………………….….3 VI. Strategies ChoiceandSupportingClaim…………….…..………..…………….….4 VII. SignificanceoftheStudy …………………………….….…………………….…..4 VIII. MethodologyandResearchDesign……………………..…………………………5 IX.DataAnalysis Tools ………….…………..……………………………………….…5 X. PopulationandSampling………………………………………………………….….5 XI. ChapterDemarcationandDivision…………………………………………………..6 Chapter One: A Theoretical Framework of EFL Speaking Anxiety and Oral Communication Strategies Introduction …………………………………………………………………………....…..7 Section I:EFLSpeakingAnxiety I. Definitionof LanguageSpeakingAnxiety……………………..………………….….7 II. Types ofAnxiety…………………………………………………………….…...…....8 II.1.Trait Anxiety……………...………………………………………………..…......9 II.2.StateAnxiety………………..……………………………………………..…..….9 II.3.FacilitativeAnxiety……………………………………………………….….....10 II.4.DebilitativeAnxiety………………………………….……………………..…..10 III. Sources ofSpeakingAnxiety………………………..……………………….……....11 III.1.Test Anxiety…………………………………………………………….…...12 III.2.CommunicationApprehension……………………….………………….…...12 III.3. FearofNegative Evaluation................................................................……….13 IV.Symptoms of Language SpeakingAnxiety……….…………………………………13 IV.1.Physical and Behavioural Symptoms……………………………..……….....14 IV.2.Mental/ CognitiveSymptoms ……….………………………………….........14 v V. Factors AlleviatingLanguageSpeakingAnxiety...……………………………….....15 V.1.Students’selfanxietyreduction…..………………..………………………..15 V.2.Teachers’languagebehaviours androles…………………………….…........16 VI.Correlates of Language SpeakingAnxiety……………………………….………....17 VI.1.Learners’.personality……………………………………………...………....17 VI.2.Motivation..…………………………………………………………………..18 VI.3.Self-esteem ……………………………………………….………………...18 VI.4.LanguageAchievement ……………………………………………………..19 VII.Krashen’s Affective FilterTheory………………………………………………..….19 VIII. Foreign LanguageClassroom AnxietyScale……………………………...……..20 Section II: Oral CommunicationStrategies Instruction I. Roots OfCommunicationStrategies...……………………………………………….22 II. DefinitionOfCommunicationStrategies ………………………………..……….….23 II.1. Interactional/ sociolinguisticdefinition.………………...…………………....24 II.2.Psychological/ cognitivedefinition…..……………...……………………….25 III. Taxonomies ofCommunicationStrategies...…………………………………………25 III.1. Faerchand Kasper1981taxonomy…………………………………………26 III.2.Oxford’s 1990taxonomy….………………...………………………………27 III.3.Dörnyei 1995taxonomy…..………………...……………………………….29 IV. AvoidanceStrategies …………………………………………………………………31 V. CompensationAchievement Strategies ……………………….……………….…...….31 V.1.Circumlocution……………………………………………………….………32 V.2.Approximation………………………………………………………………..32 V.3.Appeal forHelp……………………………………………………….……...32 V.4.Mime………………………………………………………………………...32 VI. Stages ofCommunicationStrategyTraining…….…………….……………………….32 VI.1.ObservationStage……..……………………………………………..…..…..33 VI.2. InstructionStage……………………………………………………………..33 VI.3.PracticeStage ………….………...………………………………………….33 VII. Techniques forTeachingCommunicationStrategies……..………………………….34 VII.1.Topicdescription……………….…………………………….…………....34 VII.2.Cartoondescription………………………………………….……………..35 VII.3.Picture/ object andworddescription………………………...………….....35 VII.4.Picturedifferenceactivity…………………………………..………….…..35 VII.5.Taboo game……………………………………………….……….……....35 VII.6.Storytellingor retelling……………………………………...…….……...36 VII.7.Roleplaying……………………………………………………………….36 VIII. Benefits ofTeachingCommunicationStrategies …………..…………………………36 VIII.1.Risestudents’awareness towards the existenceandcross cultural difference intheuseofcommunicationstrategies……..……………………………………….…37 VIII.2.Honestudents’strategiccompetence…......……………………………….37 vi VIII.3.Helpstudents overcomespeakingfear …..…….……………….………....37 VIII.4. Increasestudents’motivationandself confidence…...……….……….…..38 VIII.5.Consolidate L1Skills andDevelop L2Skills ……….……………….…....38 VIII.6.DevelopingAutonomous Useofcommunicationstrategies Eveninoff Hours……………………………………………………………………………….......38 IX. Factors AffectingtheSelectionand ImplementationofCommunicationStrategies....39 Conclusion …….……….………………………………………………………………….39 Chapter Two: Research Design Methodology and Results Introduction.........................................................................................................................41 : DescriptionoftheStudy I.StudySample………………..………………………………………..…………………....41 II. DesignandMethods ………………………………………………..…………….……….42 III. DataCollectionProcedures……………………………………………….........................45 VI. Data Analysis Procedures………………………………………………..……………….46 IV .WorkValidityandReliability.…….…….…..………………………..……….…………46 V.Ethical Considerations ……………………………………………………………………47 VII.CommunicationStrategies ImplementationProcedure………………………………….47 Results Analysis andDiscussion I.Results analysis ……………………………………………………….………....................49 I.1.Students’PreliminaryQuestionnaire………………………………….……………….....49 I.2ThePre-Test …………………….………………………………….….…………………..53 I.3ThePost-Test ………………………………………………………….………….…….....64 I.4 Speaking Learning Log …………………....................................................................74 I.5. Focus Group Interview………………………………….………………………………..78 II. Discussion…………………………………………………………....................................76 Implications, limitations andSuggestions forFurtherResearch I. Limitations oftheStudy…………………………………………..……………………….80 II. Implications ……………………………………………………….……………………...81 III. Suggestions for FutureResearch……………………………………................................83 Conclusion…….…………………………………………………………………………..83 General Conclusion…………..…………………………………………………………84 Listof FurtherReadings …………………………………………………………………...87 References…….…………………………………………………………………………...88 Appendices Appendix 1: TheStudents’PreliminaryQuestionnaire Appendix 2: ThePre-Test Questionnaire Appendix 3: TheFirst SessionoftheTraining vii Appendix 4: ThesecondSessionoftheExperimentation Appendix 5: TheThirdSessionoftheExperimentation Appendix 6: TheFourthSessionoftheTraining Appendix 7: Learners’SpeakingLoginspiredfrom Sonetand Lopez (2014) Appendix 8: Focus Group Interview Appendix 9: ThePost-Test Questionnaire Appendix 10: ClassroomObservationChecklist Appendix 11: MeasuringAnxietySymptoms Appendix 12: Tarone’s 1977TypologyofCommunicationStrategies Appendix 13: Tarone’s 1980TaxonomyofCommunicationStrategies Appendix 14: TheNijmegen UniversityGroupTypologyofCommunicationStrategies Appendix 15: Ogane’s 1998SimplerClassificationofCommunicationStrategies Appendix 16: TheRecommendedandNon-RecommendedCommunicationStrategies for Training Appendix 17: TheFirst SampleofTheStudents’ SpeakingLearningLog Appendix 18: TheSecondSampleofTheStudents’ Speaking LearningLog Appendix 19: TheThirdSampleofTheStudents’ SpeakingLearningLog Appendix 20: TheFuorth SampleofTheStudents’ SpeakingLearning Log Appendix 21: TheFifthSampleofTheStudents’ SpeakingLearningLog Appendix 22: TheSixthSampleofTheStudents’ SpeakingLearningLog Appendix 23: TheSeventhSampleofTheStudents’Speaking LearningLog Appendix 24: SampleLessonoftheControl Group Appendix 25: Sample of the Discourse Analysis of the Video/Audio-Taped Students Performances Appendix 26: ObservationChecklist Results Appendix27: Bodyand FaceDescriptionClues Appendix 28: Animals’Pictures forDescription Appendix 29: RolePlayingPictureintheMarket
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