The Digital Economy: Promise and Peril in the Age of Networked Intelligence PDF
Preview The Digital Economy: Promise and Peril in the Age of Networked Intelligence
To Alex, Niki, and Ana, who give me reason to keep searching. CONTENTS Preface Acknowledgments Chapter One. Introduction: The Age of Networked Intelligence A Time of Transformation The New World (Dis)Order The New Economy A New Enterprise Required The I-Way: Hype, Reality, and Promise The World Wide Web And Who Will Build the I-Way? Reengineering: Inadequate for the New Economy? The Four Problems with Reengineering as Practiced Quality, BPR, and Business Transformation: What are the Differences? The Dark Side of the Age of Networked Intelligence PART I. THRIVING IN A NEW ECONOMY Chapter Two. Twelve Themes of the New Economy The Twelve Themes of the New Economy Theme 1: Knowledge Theme 2: Digitization Theme 3: Virtualization Theme 4: Molecularization Theme 5: Integration/Internetworking Theme 6: Disintermediation Theme 7: Convergence Theme 8: Innovation Theme 9: Prosumption Theme 10: Immediacy Theme 11: Globalization Theme 12: Discordance New Economy, New Enterprise, New Technology—Twelve Corresponding Themes Chapter Three. The Internetworked Business Rise Up, Couch Potatoes! Well, Wait A Minute, Mr. Postman The Effective Individual The High Performance Team The Integrated Organization The Extended Enterprise The Internetworked Business Chapter Four. The New Technology: Say You Want a Revolution The Ten Technology Shifts (and Why They Matter) Shift 1: From Analog to Digital Shift 2: From Traditional Semiconductor to Microprocessor Technology Shift 3: From Host to Client/Server Computing Shift 4: From Garden Path Bandwidth to Information Highway Shift 5: From Dumb Access Device to Information Appliance Shift 6: From Separate Data, Text, Voice, and Image to Multimedia Shift 7: From Proprietary to open Systems Shift 8: From Dumb to Intelligent Networks Shift 9: From Craft to Object Computing Shift 10: From GUIs to MUIs, Moles, MUDs, MOOs, Avatars, and VR The Investment Dichotomy PART II. INTERNETWORKING Chapter Five. The Internetworked Business at Work The Digital Care of Health The Digitally Supported Movement of Things The Digital Creation of Ideas The Digital Execution of Processes The Digital Design of Things The Digital Design, Manufacturing, and Marketing of Things The Digitally Supported Selling of Things The Digital Selling of Things Chapter Six. Internetworked Government The Problem: The Industrial Age Bureaucracy Internetworked Government for the Age of Networked Intelligence Seven Themes of Internetworked Government Theme 1: Administrative Renewal Theme 2: Integrated Digital Benefits Transfer Theme 3: Integrated Digital Access to Government Information Theme 4: Government Fostered Information Initiatives Theme 5: Intergovernmental Tax Filing, Reporting, and Payments Processing Theme 6: National (and Global) Law Enforcement and Public Safety Networks Theme 7: Government/Client Communication Initiatives Achieving Internetworked Government: The Canadian Blueprint Toward Internetworked Government in the State of Washington The Future Chapter Seven. Have Network Will Travel The Digital Movement of Humans Travel Substitution: Moving Bits Instead of People? The Digitally Supported Movement of People THISCO: Coopetition for Mutual Success The Digital Travel Marketplace Room Service, Please Avoiding Disintermediation Rosenbluth International: Forging the New Travel Agency Chapter Eight. Learning in the Digital Economy The Six Themes of the New Learning River Oaks: A School for the Digital Economy NTU—Toward a University for the New Economy Sun University, Suntalk Radio: Real-time Learning for the Real-time Enterprise Lifelong Learning in the Law PART III. LEADERSHIP FOR TRANSFORMATION Chapter Nine. The New Media Industry Publishing Goes Digital The Broadcasting Industry Goes Digital The Changing Technology The Changing Customer
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