The Complete Guide for Cpp Examination Preparation

625 Pages·2015·6.18 MB·English

Second Edition
The Complete Guide for
CPP
Examination Preparation
Anthony V. DiSalvatore
CPP, PSP, PCI, CFE, CLSD
Boca Raton London New York
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Version Date: 20150611
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I dedicate this book to my parents, Beverly and Remo;
my brothers, Joe, Fred and Remo; my children, Andriana and
Remo; and to my wife, Beth. They teach me something new
about life every day and make the world a better place.

Contents
Preface ...................................................................................................xvii
Acknowledgments ..................................................................................xix
Author ....................................................................................................xxi
Chapter 1 Introduction ..........................................................................1
Why Should I Take the Certified Protection
Professional Exam? ..............................................................1
Exam Requirements .............................................................2
Preparing to Take the Exam .................................................3
Self-Evaluation .................................................................3
Available Resources .........................................................3
Setting Up Your Study Program ......................................4
Helpful Hints ........................................................................5
The Test and Additional Study Materials .............................6
Exam Structure and Content ............................................6
Domain 01: Security Principles and Practices (19%) ....7
Domain 02: Business Principles and Practices (11%) ....8
Domain 03: Legal Aspects (7%) ..................................9
Domain 04: Personnel Security (12%) ........................11
Domain 05: Physical Security (25%) .........................12
Domain 06: Information Security (8%) ......................13
Domain 07: Crisis Management (8%) .........................14
Domain 08: Investigations (10%) ...............................15
Additional Study Materials .............................................16

Chapter 2 Security Management ..........................................................17
Overview .............................................................................17
Useful Definitions ................................................................18
Management Theories .........................................................19
Maslow’s Theory .............................................................19
Motivation–Hygiene Theory ...........................................19
Theory X ........................................................................20
Theory Y .........................................................................21
Immaturity–Maturity Theory .........................................21
Autocratic Theory ..........................................................22
Custodial Theory ...........................................................22
v
vi Contents
Supportive Theory .........................................................22
Ten Deadly Demotivators...............................................22
Key Qualities of a Successful Security Manager ...........23
Selection of Outside Services .............................................23
Financial Responsibilities ...................................................25
Disciplinary Procedures .....................................................26
Delegation of Responsibility and Authority .......................28
Media Relations ..................................................................29
Training of Personnel .........................................................30
Arming of Personnel ...........................................................31
Concluding Thoughts .........................................................32
Chapter 3 Investigations .......................................................................33
Introduction .........................................................................33
What Is an Investigator?..................................................33
Code of Ethics of the Investigator ..................................34
Confidentiality and Privacy .......................................34
Truth ..........................................................................35
Keeping Informed ......................................................35
Business Conduct .......................................................35
Conflicts of Interest ...................................................35
Investigative Services .....................................................36
Attributes ...................................................................36
Investigative Resources ..................................................39
Public Library ............................................................39
Churches ....................................................................42
Telephone Directories ................................................42
Local Newspapers and Magazines ............................42
City and County Business License and Permit

Offices ........................................................................42
County Clerk’s Office ................................................42
Local Law Enforcement .............................................43
Local Fire Department ...............................................43
Courthouse or Clerk of Courts ...................................43
City Recorder or Register of Deeds ............................43
County Property or Tax Assessor ...............................43
Tax Collector .............................................................44
Street Department ......................................................44
Building and Surveyor Department ...........................44
Health Department ....................................................44
Coroner’s Office .........................................................44
City Attorney .............................................................44
Contents vii
County Auditor ..........................................................44
Voter Registration ......................................................45
Human Resource Department ...................................45
State Agencies ...........................................................45
Federal Agencies .......................................................46
Private Organizations ................................................50
Informants .......................................................................52
Constitutional and Legal Restraints on Sources of
Information ..........................................................................53
Freedom of Information Act and Privacy Act of 1974 ....53
Fair Credit Reporting Act ..............................................54
Rights of the People .......................................................54
Law Enforcement and Professional Investigators ...............56
Tort Law Applications ....................................................57
Methods of Investigation ....................................................58
Collecting Evidence .......................................................58
Basic Rules for the Proper Collection,
Preservation, and Maintenance of Evidence ..............58
Basic Rules for Handling Evidence ...........................59
Containers Used to Preserve Evidence ......................59
Kinds of Evidence .....................................................60
Hearsay Evidence ......................................................60
Interviews and Interrogations .............................................60
Interviews ........................................................................61
Follow-Up Interviews .....................................................62
Interrogations .................................................................62
Written and Signed Statements ......................................63
Nonverbal and Verbal Responses .......................................65
Surveillance Methods .........................................................67
Presurveillance ...............................................................68
Surveillance Equipment/Tools .......................................69
Technical Surveillance ...................................................70
Types of Surveillance .....................................................70
Results and Reports ............................................................73
Types of Investigations .......................................................77
Background Investigations .............................................77
Employment Application ...........................................78
Employee Screening .......................................................78
Legal Constraints on Employment-Related
Screening ...................................................................79
Undercover Investigations ..............................................85
Employee Investigations .................................................89
Sexual Harassment ....................................................89
viii Contents
Theft Investigations ........................................................90
Employee Absenteeism ..............................................92
Sabotage Investigation ...................................................93
Drug Abuse Investigations in the Workplace .................93
Drug Classifications .......................................................95
Controlled Substances Act, Title II of the
Comprehensive Drug Abuse Prevention and
Control Act of 1970 ...................................................95
Gambling Investigations ................................................97
Embezzlement Investigations .........................................97
Embezzlement by Computer ......................................99
Fraud Investigations .....................................................100
Workers’ Compensation ................................................101
Espionage Investigations ...............................................102
Economic Espionage Act of 1996 ............................104
Traffic Accident Investigations .....................................105
Claims Investigations ....................................................107
Arson Investigations ......................................................108
Bomb-Threat Investigations ..........................................111
Explosion ..................................................................112
Chapter 4 Protection of Sensitive Information ...................................113
What Constitutes Sensitive Information ............................113
Trade Secrets .................................................................113
US Government Classified Information ........................116
Industrial Espionage ......................................................116
Proprietary Information ................................................118
Eavesdropping Tactics and Equipment ........................120

Chapter 5 Substance Abuse in the Workplace ...................................123
Controlled Substances Act (Title II, Comprehensive
Drug Abuse Prevention and Control Act of 1970
[Public Law 91-513]) ..........................................................123
Control Mechanism .......................................................123
Procedure for Controlling Substances ..........................127
Criteria by Which Drugs Are Scheduled ......................127
Narcotics ...........................................................................128
General Information .....................................................128
Narcotics of Natural Origin ..........................................129
Opium .......................................................................129
Morphine ..................................................................130
Contents ix
Codeine .....................................................................130
Thebaine ...................................................................130
Heroin .......................................................................130
Hydromorphine .........................................................131
Oxycodone ................................................................131
Etorphine and Diprenorphine ...................................131
Synthetic Narcotics .......................................................131
Meperidine ................................................................131
Methadone and Related Drugs .................................131
Narcotic Antagonists .....................................................132
Depressants .......................................................................132
General Information ......................................................132
Chloral Hydrate .............................................................133
Barbiturates ...................................................................133
Glutethimide .................................................................133
Methaqualone ................................................................134
Meprobamate ................................................................134
Benzodiazepines ...........................................................134
Stimulants ..........................................................................135
General Information ......................................................135
Cocaine .........................................................................136
Amphetamines ..............................................................136
Hallucinogens ....................................................................137
General Information ......................................................137
Peyote and Mescaline ....................................................137
LSD ...............................................................................138
Cannabis ............................................................................138
General Information ......................................................138
Hashish ..........................................................................138
Miscellaneous Points .........................................................139
Alcohol ..........................................................................139
Summary ...........................................................................139
Chapter 6 Physical Security ...............................................................141
Security Functions .............................................................142
Security versus Risk ..........................................................143
Some Common Security Risks .....................................144
Security Survey .................................................................146
Matrix or Grid Technique .................................................149
Criticality ......................................................................149
Probability/Criticality Matrix .......................................152
Cost-Effectiveness .........................................................153