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The call center dictionary: the complete guide to call center & customer support technology solutions PDF

233 Pages·2002·2.483 MB·English
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Description:
Your company needs a call center to be competitive in the 21st century. This book is your guide to the technology, techniques, and trends in today's call centers. The Call Center Dictionary contains all the information you need to: Understand: Your boss, The Call Center Dictionary provides clear definitions of call center acronyms, terms, and technology. Stay up-to-date on this fast-paced industry!
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Most books are stored in the elastic cloud where traffic is expensive. For this reason, we have a limit on daily download.