Information Age Transformation Series THE AGILE ORGANIZATION FROM INFORMAL NETWORKS TO COMPLEX EFFECTS AND AGILITY SIMON REAY ATKINSON JAMES MOFFAT Report Documentation Page Form Approved OMB No. 0704-0188 Public reporting burden for the collection of information is estimated to average 1 hour per response, including the time for reviewing instructions, searching existing data sources, gathering and maintaining the data needed, and completing and reviewing the collection of information. Send comments regarding this burden estimate or any other aspect of this collection of information, including suggestions for reducing this burden, to Washington Headquarters Services, Directorate for Information Operations and Reports, 1215 Jefferson Davis Highway, Suite 1204, Arlington VA 22202-4302. Respondents should be aware that notwithstanding any other provision of law, no person shall be subject to a penalty for failing to comply with a collection of information if it does not display a currently valid OMB control number. 1. REPORT DATE 3. DATES COVERED MAY 2005 2. REPORT TYPE 00-05-2005 to 00-05-2005 4. TITLE AND SUBTITLE 5a. CONTRACT NUMBER The Agile Organization. From Informal Networks to Complex Effects 5b. GRANT NUMBER and Agility 5c. PROGRAM ELEMENT NUMBER 6. AUTHOR(S) 5d. PROJECT NUMBER 5e. TASK NUMBER 5f. WORK UNIT NUMBER 7. PERFORMING ORGANIZATION NAME(S) AND ADDRESS(ES) 8. PERFORMING ORGANIZATION Office of the Assistant Secretary of Defense (OASD),Command & REPORT NUMBER Control Research Program (CCRP),Washington,DC,20301 9. SPONSORING/MONITORING AGENCY NAME(S) AND ADDRESS(ES) 10. SPONSOR/MONITOR’S ACRONYM(S) 11. SPONSOR/MONITOR’S REPORT NUMBER(S) 12. DISTRIBUTION/AVAILABILITY STATEMENT Approved for public release; distribution unlimited 13. SUPPLEMENTARY NOTES 14. ABSTRACT 15. SUBJECT TERMS 16. SECURITY CLASSIFICATION OF: 17. LIMITATION OF 18. NUMBER 19a. NAME OF ABSTRACT OF PAGES RESPONSIBLE PERSON a. REPORT b. ABSTRACT c. THIS PAGE 245 unclassified unclassified unclassified Standard Form 298 (Rev. 8-98) Prescribed by ANSI Std Z39-18 Simon Reay Atkinson This book is dedicated to my wife Susie and my son Samuel John-Reay: to a better future for our children. James Moffat This book is dedicated to my wife Jacqueline and my daughters Louise and Katherine. This book reflects the personal views of the authors only, and does not represent the official position of any organization. Both authors would like to acknowledge the debt they owe to loyal, ever constructively critical, friends in the U.S. Depart- ment of Defense, other agencies, and academia. These professional American military and civil servants, academics, and scientists from many different backgrounds, having suf- fered from 9/11 and more recent events, continue to believe in the spirit that made America great and which, despite many setbacks, mistakes, and adversity, has so much to offer the world in the future. “No man is an island, entire of itself; every man is a piece of the continent, a part of the main; if a clod be washed away by the sea, Europe is the less, as well as if a promontory were, as well as if a manor of thy friends or of thine own were; any man’s death diminishes me, because I am involved in mankind; and therefore never send to know for whom the bell tolls; it tolls for thee.” John Donne (1572-1631) TABLE OF CONTENTS List of Figures...................................................................xv Photography Credits......................................................xvii Foreword.........................................................................xix CHAPTER 1 Stop the World, I Want to Get Off!........................................1 Globalization .....................................................................4 Idealism and Realism, trust and rules................................7 Post-Modernism and Post-Belief........................................9 Networks and organizations in partnership.....................12 What works......................................................................13 The future into which we gaze........................................14 CHAPTER 2 Complexity: New Insights into Systems and Networks.........19 Open systems...................................................................24 Self-organization..............................................................27 Power laws.......................................................................32 Fractals and power laws...................................................33 The sandpile model .........................................................34 Where have we gotten to so far?......................................36 Self-organizing social groups ..........................................37 The conceptual framework of complexity.......................41 Complex networks of interaction.....................................42 Random Networks...........................................................43 Percolation.......................................................................44 Small World Networks.....................................................46 Scale Free Networks ........................................................47 Network vulnerability......................................................48 Patterns of interaction......................................................49 xi Complexity and cascading effects: A real example..........50 The attack on Port Stanley Airfield: The Falklands War, 1982...........................................51 The cascade of effects......................................................53 CHAPTER 3 Policy through Change..........................................................57 Institutes of state..............................................................59 Back to the future and out of the wilderness....................63 Returning to power..........................................................66 Into office and all at sea...................................................71 Effects Based Operations and the Battle of the Atlantic..78 Break out..........................................................................84 Experimentation..............................................................86 CHAPTER 4 Informal Networks ................................................................89 What is an Informal Network?........................................89 Who decides?...................................................................91 Can we prove that Informal Networks add value?..........94 A simple example.............................................................95 Types of Informal Networks............................................97 Random Networks...........................................................97 Small World Networks.....................................................99 Scale Free Networks ......................................................100 Complex Networks and Formal Organizations.............102 Getting nearer or further?..............................................116 CHAPTER 5 Social Linkage and Dynamics.............................................119 Social organizations.......................................................119 Policy making in government: A defense policy-related example.............................120 xii Stakeholder perception space........................................120 The effects space............................................................123 The Influence Network and management roles............124 Management agility: The range of options available....126 Enterprise agility and integration..................................128 Directive and emergent management and control........130 Directive versus emergent management and control....131 Influence Networks as complex systems with emergent behavior............................................132 Base level classification of network types ......................134 Cascading failures at the median level...........................135 CHAPTER 6 New Order: New Effects.....................................................137 The six aspects of Effects Based Operations..................138 Complexity, effects, and experiments............................140 Effecting all things possible............................................146 That he should not be able to command the rain.........152 Effect of command.........................................................160 The importance of agility ..............................................163 CHAPTER 7 Back to the Future...............................................................169 Bounding command......................................................169 Stovepipes to communities............................................175 From consent to concessive............................................180 Institutional friction.......................................................184 Trust exchanges.............................................................188 Final thoughts................................................................191 About the Authors...............................................................197 Simon Reay Atkinson....................................................197 James Moffat..................................................................198 xiii Bibliography........................................................................199 Index....................................................................................205 Catalog of CCRP Publications......................................CAT-1 xiv
Description: