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Telecommunication in the 21st Century: The Real and the Virtual PDF

233 Pages·1998·21.36 MB·English
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Telecommunication in the 21st Century The Real and the Virtual Springer London Berlin Heidelberg New York Barcelona Budapest Hong Kong Milan Paris Santa Clara Singapore Tokyo Michel Feneyrol elecommu icat e 0 in the 21st Ce ury The Real and the Virtual With 36 Figures Springer Michel Feneyrol France Telecom CNET 38 rue du General-Leclerc 92794 Issy Moulineaux cedex 9 France ISBN-13: 978-3-540-76190-7 e-ISBN-13: 978-1-4471-3429-9 001: 10.1007/978-1-4471-3429-9 British Library Cataloguing in Publication Data Feneyrol, Michel. 1940- [Telecommunication, rI!alites et virtualites. English] Telecommunication in the 21st Century: the real and the virtual 1 Michel Feneyrol. p. cm. Includes index. ISBN 3-540-76190-X (pbk.: alk. paper) 1. Telecommunication - Technological innovations. 2. Telecommunication - Forecasting. I. Title TK5101.F43413 1997 97-26957 384' 01'12 - dc21 Library of Congress Cataloging-in-Publication Data Feneyrol, Michel Telecommunication in the 21st century: the real and the virtual 1. Telecommunication I.Title 384 ISBN 978-3-540-76190-7 Apart from any fair dealing for the purposes of research or private study, or criticism or review, as permitted under the Copyright, Designs and Patents Act 1988, this publication may only be reproduced, stored or transmitted, in any form or by any means, with the prior permission in writing of the publishers, or in the case of repro graphic reproduction in accordance with the terms of licences issued by the Copyright Licensing Agency. Enquiries concerning reproduction outside those terms should be sent to the publishers. © Masson, Editeur and CNET-ENST, Paris, 1996 English translation © Springer-Verlag London Limited 1998 The original edition of this book was published in French by Editions Masson as Telecommunication: realites et virtualites. Un avenir pour Ie XXl" siec/e, © Editions Masson and CNET -ENST, 1996 The use of registered names, trademarks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant laws and regulations and therefore free for general use. The publisher makes no representation, express or implied, with regard to the accuracy of the information contained in this book and cannot accept any legal responsibility or liability for any errors or omissions that may be made. Printed on acid-free paper Prologue The end of this century is the end of the millennium. Although an arbitrary mile stone, the date is etched deep into our western cultures. Public telecommunications have left their mark on the past millennium - albeit for less than a century and a half. The telegraph came to the ordinary citizen around 1850. Our own century dawned with the telegraph spanning oceans and linking conti nents. One hundred years ago, the manual telephone, a bare 25 years old, per formed a service for its subscribers not so different from today's, if abstraction is made of the technology. Wireless was only beginning to emerge as the mass elec tronic media that radio followed by television were to become. A century in which epic debates raged in legislatures as to the public or private nature of the telegraph administration, debates culminating in France with the 1923 Act, which gave the PTT administration an independent budget, and the duty to balance it. A glance back to the beginning of the millennium shows the immense changes that telecommunications have wrought. In the year 1000, most of our forebears were dependent, for long distance communication, on messengers and wander ing minstrels, the bearers of an oral tradition. An elite few only had access to formalized knowledge, and to handwritten information. But although their script drew on the amazing power of the phonetic alphabet, it had adopted neither the Indian numbering system nor the revolutionary zero, brought by the Moorish invasions. Our century has been marked - in the telecommunications field as elsewhere - by such a profusion of inventions, that it is difficult to discern the most important. Progress has brought us from the manual, wire-based telephone and telegraph, to the society we know today. In the first half of our century - up to the end of the Second World War - scientists, engineers and manufacturers concentrated on mastering transmission technology, devoting their attention to electrical currents, electronic valve amplification, radio wave propagation, electromechan ical switching and cathode ray tube performance for television among other technologies. vi PROLOGUE In the second half of our century, three major changes revolutionized telecom munications. The first was the discovery of the transistor, with the resulting expansion in semiconductor integrated circuits. The second was the development of solid state lasers. The third was the invention of optical fibre, which replaced the electron by the photon as the carrier of information pulses. The microcomputing boom, the dominant feature of the end of our century, is the direct result of the amazing pedormance enhancement of these integrated circuits. The conquest of space, made possible by the control of explosive chemical reactions, ushered in the age of global satellite communications. Driven by our increasingly sophisticated understanding of matter and of the waveforms of electricity and light, we have been propelled into a new communications universe. Our senses are bombarded by realities which are virtual because they approximate ordinary sense percep tions. Yet these are realities produced by analogue technology, underpinned by digital logic. ~ This brief overview of a past too close to us is unavoidably an over- simplification. On that basis, to speculate on what the future holds in store appears positively foolhardy. A hundred years ago, no scientist or student of the future could have begun to conceive of today's telecommunication systems, nor of the society now shaped by them. One hundred years hence falls into the realm of science fiction and its often tedious fantasies. But casting our minds forward a mere generation from now, trying to discern which of today's seedling ideas will take firm root and prosper, attempting to make out the shape of tomorrow's telecommunications environment - this we can and must do, if we are to shape rather than be shaped by events. Futures studies in the field of high technology bring us into the realm of random factors par excellence. Major change is a matter of conjecture. Breakthroughs are most likely in software and algorithms, for all that the innermost structure of matter - inorganic or organic, inert or biological - still holds untold potential for discovery. Even so, the cycles of innovation in complex telecommunication ser vices and networks are long enough for the seeds of the virtual systems nurtured in laboratories today to bear fruit, ten or fifteen year hence. Life and society in the 2010s is foreseeable, to the extent that it depends directly on the work carried out by researchers today. Thus a visionary approach to the future of high technology can be avoided. We should never underestimate the prosaic wisdom of the end-users. Consumers, although unable to conceive offunctionalities and performance, often show deft ness of judgement in selecting the best from the creative offerings of researchers and engineers. Consumers are finely tuned to gradual improvements in the prod ucts they purchase, while possibly blind to the potential of innovative break throughs. Even so, in the final analysis, the consumer decides which products or services will succeed or fail. In the developed countries, people's basic needs are largely satisfied, and so the discerning consumer determines the success or failure of the innovations born of breakthroughs in technology and networking. The real decisions, as to which services will grace the home and lifestyle of 21st century PROLOGUE Homo Telecommunicans, will be taken by the consumer. The consumer is the focal point on which all product evaluation criteria - technical performance, cost, and acceptability both individual and collective - converge. Forecasting the future, for some, involves building simplified scenarios from a multiplicity of parameters, combining technical alternatives with regulatory options and market reactions. The approach we have adopted, however, tries to distinguish the real from the virtual or hypothetical. Faced with the amazing pro fusion of possibilities suggested by research and development, we hope to focus on the most probable. In so doing, we run a risk. Rather than exhaustively review all the possibilities, we are committed to a narrower, more pragmatic, even less adventurous view of the most likely developments. We may disappoint some experts, who set greater store on the flights of fancy conjured up by the amazing potential of today's technology. On the other hand, we also risk disappointing users, decision -makers, and non -specialists, all of whom need to know where the world of telecommunications is taking them and what genuine opportunities it has to offer. For them, even our deliberate focus on the practical may be over-techni cal. We face the age-old problem of bridging the gulf between the specialist and the informed enquirer, between the scientific expert and the end user. But in this field more than any other, because we are dealing with information, communica tion and knowledge, we must span the divide between the experts, entranced by the unrealized potential of their technology, and those for whom telecommunica tions are an instrument, like any other. In telecommunications, and in information technology more generally, virtual ity as a concept is an amalgam of two separate meanings. The first is latency, per formance which is not actual but only potential. The second meaning is as in the mere appearance or artificial reconstruction of the real world. The 21st century will be virtual in the first sense of the word. It will dawn with the realization of the immense potential in laboratories, tapping the unexploited resources of semiconductor microelectronics and optoelectronics, and drawing on the power of the human mind to devise the software and algorithms that will quicken the pace of the revolution in services and networks. And virtual in the second sense will characterise the services and networks of the future. A new, tangible reality will be fashioned for mankind, in which virtual sounds, pictures and sensations will simulate real presence. This seeming witch craft will reach such heights that networks themselves and some services, reputedly virtual at present, will appear perfectly independent of their physical substrates, and quite intangible. Today's technology can fool the eye and ear. It creates the virtual, media-propagated environments which transcend space and time. But this doubly virtual technology - which defies the imagination, but is a dream come true - is nonetheless governed by laws, both physical, economic and human. Physically, there is no apparent limit to the functions that can be integrated by the million into microcircuits. And there is still room for progress. The deposits PROLOGUE are not yet thin enough, nor the etching fine enough for us to have reached the ultimate barrier to micronization, the atom itself. The obstacles, such as they are, are mainly energy loss and the number of external connections required by very large scale integration chips. Optical technology - in terms of optical fibre trans mission capacity and optical and optoelectronic systems capability - is seemingly limitless. Its potential has hardly been tapped. Radio communication, however, is limited by the usable spectrum and by the amount of information transmitted per hertz at an acceptable quality. A further critical factor is high directivity and low wave penetration, as frequencies rise. As regards human considerations, although signal and microprocessor comput ing times are shrinking fast, the complexity of the resulting services and networks hampers their development. The problem lies more with the software process itself than with the intrinsic limits of the human brain (whose potential of tens of bil lions of neurons and the millions of billions of interconnections is far from exhausted). The limiting factors are work scheduling, the organization of labour, and the attendant financial costs. The digital mobile phone miraculously packs complex features into a tiny, but affordable size. The telecommunications industry is price- as well as technology driven. The laws of economics dictate that the advantages of scale depend on ship ment volumes. At a given level of quality, rates of return vary with traffic volume. Hence the unavoidable necessity of high cost access networks, without which trunk and international networks, if unused, are valueless. To-day's telecommuni cations economy is one of interdependency and interrelationships between the players, rather than the go-it-alone pursuit of marginal advantage at the expense of the system as a whole. Thus the ultimate limits to progress are not purely technical and economic, but are set by human considerations. The gains in terms of time, distance and efficiency offered by the new telecommunication services are welcome. But the users - irrespective of age or gender - require them to be a source of freedom and amusement, of pluralism rather than totalitarianism and of togetherness rather than isolation. Setting up and organizing an appropriate system of initial training and ongoing education in the new media is required, if we are to overcome the natural resistance, in both individual and social terms, to organic movement for change and innovation. The reality we are faced with is not simply the economic performance of the industry, and the cost-driven choice of the consumers. The basic human dimen sion of telecommunications is a factor in its own right. It will shape both the virtual technology and the technology of virtuality. Acknowledgements I would like to express my gratitude to everyone who has worked directly on this book and all those whose influence has been more modest. The formulation of any thought, of any concept, is the result of a conscious or unconscious distillation of many discussions and encounters, of things heard, of statements and of contradic tions. The thoughts in this book owe much to discussions over recent years within the CNET, in particular following the work of think tanks, and with its many scientific and industrial partners. Giving shape to such a wealth of contributions necessarily involves a process of paring and is therefore somewhat frustrating. It highlights the differences between the virtuality of thought, the power oflanguage and the reality of the finished work. I am therefore extremely indebted to Emmanuel Caquot, Agnes Guerard, Daniel Hardy and Jean-Marc Pitie, without whose groundwork this book would never have seen the light of day. Their contribution is even more appreciated since they have throughout continued with their own duties and the difficulties of their daily responsibilities. All credit, too, to those of their respective fields who have given us the benefit of their experience, their expertise and their views of the future. I hope that my attempt at summarizing has not dulled the perspicacity of their vision, or misrepresented their view of telecommunications at the beginning of the third millennium: Fabrice Andre, Roland Bailly, Michel Belfort, Daniel Bois, Christian Boisrobert, Mireille Campana, Andre Chomette, Patrice Collet, Jean-Pierre Coudreuse, Georges Falcou, Roland Gerber, Jean-Pierre Gervois, Alain Hoquet, Michel Laurette, Alain Leger, Daniel Le Moign, Gerald Mazziotto, Jean-Yves Merrien, Jean-Pierre Noblanc, Lionel Pelamourgues, Paul-Michel Pignal, Daniel Pommier, Pierre Ramat, Christiane Schwartz, Marc Sinou, Henri Tchen, Dominique Thebault and Marcel Thue. I would also like to thank Marie-Agnes Michel and Marie-Laure Secher who throughout the long gestation of this enterprise have managed to incorporate the different contributions, versions, changes and corrections, without ever losing the thread. Thanks too to Andre Sallon who has illustrated with skill and taste what exists and might exist in a complex and abstract field. And thanks to Francois Lamirel, who supervised this translation. Contents 1. ervice ..... ............. . .... ....... . ....... ............. . 1.1 ociety and the interconnected communication service of the 21st century ........................................... . 1.l.l The thru t of techniques and u es ........................ . 1.1.2 Migration and new added value segment in the communication industries ............................... 6 1.1.3 Dynamic, interactive consumers who value their freedom............................................... 14 1.1.4 Main features of telecommunication service at the outset of the 21st century ...................................... 18 1.2 Re idential service ........................................... 25 1.2.1 The current situation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 1.2.2 Residential telecommunications a the third millennium dawns................................................. 28 1.2.3 Interpersonal service ................................... 28 1.2.4 Information service ..... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 1.2.5 Broadcast service .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 1.2.6 The communicating home ............................... 39 1.3 Busine s service ............................................. 40 1.3.1 The preponderance of business telecommunications. . . . . . . . . 40 1.3.2 Changes at the dawn of the 21 t century. . . . . . . . . . . . . . . . . . . . 42 1.3.3 Standard corporate communications ...................... 45 1.3.4 Information proce sing and telecommunications - in eparable from production automation .................. 49 1.3.5 Big change in operator' offerings ........................ 52 1.4 Servicing services ............................................ 59 2. Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 2.1 Major i ue ................................................. 64 2.2 Architecture ................................................ 69 2.2.1 The argument for the technical solution. . . . . . . . . . . . . . . . . . . . 70 2.2.2 The major basic option .... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 2.2.3. What structure for the networks of the 21st century? . . . . . . . . 80

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