Systems Analysis and Design: Techniques, Methodologies, Approaches, and Architectures (Advances in Management Information Systems)

255 Pages·2009·3.51 MB·English

by  Roger H. L. Chiang

ChiangTitleHalf.qxd 2/24/2009 2:56 PM Page 2
SYSTEMS ANALYSIS
AND DESIGN

ChiangTitleHalf.qxd 2/24/2009 2:55 PM Page 1
SYSTEMS ANALYSIS
AND DESIGN
TECHNIQUES, METHODOLOGIES,
APPROACHES, AND ARCHITECTURES
ROGER H.L. CHIANG
KENG SIAU
BILL C. HARDGRAVE
EDITORS
AMS
ADVANCES IN MANAGEMENT
INFORMATION SYSTEMS
VLADIMIR ZWASS SERIES EDITOR
M
.E.Sharpe
Armonk, New York
London, England
Copyright © 2009 by M.E. Sharpe, Inc.
All rights reserved. No part of this book may be reproduced in any form
without written permission from the publisher, M.E. Sharpe, Inc.,
80 Business Park Drive, Armonk, New York 10504.
References to the AMIS papers should be as follows:
Henderson-Sellers, B. Agent-oriented methods and method engineering. In Roger H.L. Chiang, Keng Siau, and
Bill C. Hardgrave, eds., Systems Analysis and Design: Techniques, Methodologies, Approaches, and Architec-
tures. Volume 15, Advances in Management Information Systems (Armonk, NY: M.E. Sharpe, 2009), 118–138.
ISBN 978-0-7656-2352-2
ISSN 1554–6152
Printed in the United States of America
The paper used in this publication meets the minimum requirements of
American National Standard for Information Sciences
Permanence of Paper for Printed Library Materials,
ANSI Z 39.48-1984.
~
IBT (c) 10 9 8 7 6 5 4 3 2 1
ADVANCES IN MANAGEMENT INFORMATION SYSTEMS
AMIS Vol. 1: Richard Y. Wang, Elizabeth M. Pierce, AMIS Vol. 9: Varun Grover and M. Lynne Markus
Stuart E. Madnick, and Craig W. Fisher Business Process Transformation
Information Quality ISBN 978-0-7656-1191-8
ISBN 978-0-7656-1133-8
AMIS Vol. 10: Panos E. Kourouthanassis and
AMIS Vol. 2: Sergio deCesare, Mark Lycett, and George M. Giaglis
Robert D. Macredie Pervasive Information Systems
Development of Component-Based Information ISBN 978-0-7656-1689-0
Systems
ISBN 978-0-7656-1248-9 AMIS Vol. 11: Detmar W. Straub, Seymour Goodman,
and Richard Baskerville
AMIS Vol. 3: Jerry Fjermestad and Nicholas C. Information Security: Policy, Processes, and Practices
Romano, Jr. ISBN 978-0-7656-1718-7
Electronic Customer Relationship Management
AMIS Vol. 12: Irma Becerra-Fernandez and
ISBN 978-0-7656-1327-1
Dorothy Leidner
Knowledge Management: An Evolutionary View
AMIS Vol. 4: Michael J. Shaw
ISBN 978-0-7656-1637-1
E-Commerce and the Digital Economy
ISBN 978-0-7656-1150-5
AMIS Vol. 13: Robert J. Kauffman and Paul P. Tallon
Economics, Information Systems, and Electronic
AMIS Vol. 5: Ping Zhang and Dennis Galletta
Commerce: Empirical Research
Human-Computer Interaction and Management
ISBN 978-0-7656-1532-9
Information Systems: Foundations
ISBN 978-0-7656-1486-5
AMIS Vol. 14: William R. King
Planning for Information Systems
AMIS Vol. 6: Dennis Galletta and Ping Zhang
ISBN 978-0-7656-1950-1
Human-Computer Interaction and Management
Information Systems: Applications AMIS Vol. 15: Roger H.L. Chiang, Keng Siau, and
ISBN 978-0-7656-1487-2 Bill C. Hardgrave
Systems Analysis and Design: Techniques,
AMIS Vol. 7: Murugan Anandarajan, Thompson S.H. Methodologies, Approaches, and Architectures
Teo, and Claire A. Simmers ISBN 978-0-7656-2352-2
The Internet and Workplace Transformation
ISBN 978-0-7656-1445-2 Forthcoming volumes of this series can be found on
the series homepage.
AMIS Vol. 8: Suzanne Rivard and Benoit Aubert www.mesharpe.com/amis.htm
Information Technology Outsourcing
ISBN 978-0-7656-1685-2 Editor-in-Chief, Vladimir Zwass ([email protected])
Advances in Management Information Systems
Advisory Board
Eric K. Clemons
University of Pennsylvania
Thomas H. Davenport
Accenture Institute for Strategic Change
and
Babson College
Varun Grover
Clemson University
Robert J. Kauffman
Arizona State University
Jay F. Nunamaker, Jr.
University of Arizona
Andrew B. Whinston
University of Texas
CONTENTS
Series Editor’s Introduction
Vladimir Zwass ix
Acknowledgments xiii
1. The State of Systems Analysis and Design Research
John Erickson and Keng Siau 3
Part I. Techniques for Systems Engineering and Requirements Elicitation
2. Flow-Service-Quality (FSQ) Systems Engineering: A Discipline for Developing
Network-Centric Information Systems
Alan Hevner, Richard Linger, Mark Pleszkoch, Stacy Prowell,
and Gwendolyn Walton 11
3. Requirements Elicitation Techniques as Communication Channels:
A Framework to Widen the Window of Understanding
Robert M. Fuller and Christopher J. Davis 21
Part II. Methodology Foundation and Evolution of Systems Analysis and Design
4. Iteration in Systems Analysis and Design: Cognitive Processes and
Representational Artifacts
Nicholas Berente and Kalle Lyytinen 37
5. A Framework for Identifying the Drivers of Information Systems
Development Method Emergence
Sabine Madsen and Karlheinz Kautz 58
6. Transition to Agile Software Development in a Large-Scale Project:
A Systems Analysis and Design Perspective
Yael Dubinsky, Orit Hazzan, David Talby, and Arie Keren 72
vii
viii
Part III. Agent-Oriented Systems Analysis and Design Methodologies
7. Agent-Oriented Information Systems Analysis and Design: Why and How
Paolo Giorgini, Manuel Kolp, and John Mylopoulos 97
8. Agent-Oriented Methods and Method Engineering
Brian Henderson-Sellers 118
Part IV. New Approaches and Architectures for Information Systems Development
9. Application of the Fact-Based Approach to Domain Modeling of Object-Oriented
Information Systems
Kinh Nguyen and Tharam Dillon 141
10. Systematic Derivation and Evaluation of Domain-Specific and Implementation-
Independent Software Architectures
K. Suzanne Barber and Thomas Graser 168
11. OO-Method: A Conceptual Schema-Centric Development Approach
Oscar Pastor, Juan Carlos Molina, and Emilio Iborra 201
Editors and Contributors 223
Series Editor 231
Index 233
SERIES EDITOR’S INTRODUCTION
Vladimir Zwass, Editor-in-ChiEf
The field of Information Systems (IS) shares a disciplinary interest in systems analysis and design
(SA&D) with computer science (CS) and, in particular, with its subfield of software engineering.
The IS discipline focuses on behavioral, cognitive, organizational, economical, and social issues
along with the business-facing technological issues of systems development.
The present volume of Advances in Management Information Systems (AMIS) addresses this
broad set of concerns. Edited and written by some of the leading authorities, the volume’s aim—
consistent with objectives of the AMIS series—is to bring together research work that forms our
thinking about the processes and products of SA&D. For this reason, the volume is organized
around the influential tiered framework that systematizes IS development methodologies (Iivari,
Hirschheim, and Klein, 2000–2001). Thus organized, the work of the volume’s editors and the
researchers who contributed to it makes visible a coherent view of the approaches underlying
SA&D (such as structured development, object orientation, or sociotechnical design), specific
methodologies relying on these approaches, and techniques deployed to develop systems using
these methodologies. The distinct architectural principles for designing complex artifacts that are
IS are discussed and exemplified in the context of satisfying the varied requirements of system
stakeholders.
Demonstrably, we are able to develop and implement ever larger, more complex, and more
pervasive systems. Equally demonstrably, our systems development processes are subject to severe
time and budget overruns as well as implementation failures, and the resulting systems suffer
from a wide array of vulnerabilities and maintainability deficiencies. These facts alone call for
the deeper study of fundamentals of our SA&D approaches, methodologies, and techniques. Well
beyond these factors, the drastically changing environment of software development calls for a
fundamental review and reassessment of our methodologies for this development. The examination
of foundations that is undertaken in the present AMIS volume is thus very important.
The changes are profound and striking, since I last had an opportunity to write my assessment
of the entire SA&D arena some twenty-five years ago (Zwass, 1984). Some of the current principal
overlapping aspects of the ongoing change include:
1. Contemporary information systems are widely distributed. This distribution occurs in
many senses of the word: geographical, organizational, across heterogeneous systems software
and hardware, across diverse enterprise systems, and across heterogeneous databases and data
warehouses.
2. The overall functionality of major IS is actually delivered by systems of systems. These
supersystems have an emergent quality: they have not been (and cannot be, in most cases) planned
and developed as an entity. The obvious example is the Internet–Web compound; other examples
include supply chain management systems that emerge to support the changing constellations of
ix