Sybase Control Center for Sybase Unwired Platform Sybase Unwired Platform 2.2 SP04 DOCUMENT ID: DC01092-01-0224-01 LAST REVISED: May 2013 Copyright © 2013 by Sybase, Inc. All rights reserved. This publication pertains to Sybase software and to any subsequent release until otherwise indicated in new editions or technical notes. Information in this document is subject to change without notice. The software described herein is furnished under a license agreement, and it may be used or copied only in accordance with the terms of that agreement. Upgrades are provided only at regularly scheduled software release dates. No part of this publication may be reproduced, transmitted, or translated in any form or by any means, electronic, mechanical, manual, optical, or otherwise, without the prior written permission of Sybase, Inc. Sybase trademarks can be viewed at the Sybase trademarks page at http://www.sybase.com/detail?id=1011207. 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Contents Get Started.............................................................................1 About Sybase Control Center for Unwired Platform.......1 Documentation Roadmap for Unwired Platform ...........................................................................1 Unwired Platform Administration by Node.............2 Cluster Administration............................................3 Server Administration............................................5 Application and User Management Overview........5 Domain Management............................................7 MBO Package Management Overview..................8 Hybrid App Package Management Overview......10 Security Administration Overview........................10 System Monitoring Overview...............................11 Starting and Stopping Sybase Control Center in Unwired Platform......................................................12 Cleaning Up the Flash Player Cache............................13 Copying and Pasting Properties...................................13 Getting Started with Production Clusters .....................14 Getting Started After Installing.............................14 Configuring Memory Usage.................................16 Configuring the Automatic Logout Timer.............18 Manually Opening the Unwired Platform Console...........................................................19 Adding or Updating Unwired Server Registration Properties........................................................20 Understanding the Sybase Control Center Interface....21 User Interface Overview......................................21 Perspectives........................................................23 Views...................................................................25 Repository...........................................................27 Sybase Control Center Console..........................32 Sybase Control Center for Sybase Unwired Platform iii Contents Sybase Control Center Security..........................36 Platform Administration Roles and Tasks.....................36 SUP Platform Administrator.................................36 Platform Administration Tasks.............................37 SUP Domain Administrator..................................38 Domain Administration Tasks..............................38 SUP Helpdesk.....................................................39 Help Desk Operator Tasks...................................39 Administer............................................................................41 Clusters.........................................................................41 Cluster-Affecting Configuration Changes.............41 Cluster Properties................................................41 Configuring Asynchronous Operation Replay Queue Count...................................................62 Viewing Cluster Information.................................62 Checking System Licensing Information..............63 Checking Cluster Status......................................64 Sharing Cluster Information With SAP Servers...64 Relay Server.................................................................69 Configuring Unwired Server to use Relay Server .........................................................................69 Managing Configured Relay Servers...................77 Relay Server Tab Reference................................80 Unwired Server.............................................................81 Server List............................................................82 Configuring Unwired Server General Properties .........................................................................84 Configuring Unwired Server to Securely Communicate With an HTTP Proxy.................85 Relay Server Outbound Enabler .........................86 Server Log...........................................................95 Domains........................................................................99 Creating and Enabling a New Domain...............100 Deleting a Domain.............................................101 Registering a Domain Administrator User.........102 iv Sybase Unwired Platform Contents Assigning Domain Administrators to a Domain. 103 Viewing Applications for a Domain....................104 Viewing Application Connections for a Domain.104 Scheduling Accumulated Data Cleanup for Domains........................................................106 Domain Logs......................................................110 Checking Client Application Logs......................155 Connections.......................................................156 Configuring Domain Security.............................179 Security Configurations...............................................183 Creating a Security Configuration......................185 Assigning a Security Configuration to a Domain .......................................................................231 Viewing Security Configuration Usage..............231 Anonymous Access Security Configuration.......232 SiteMinder Authentication with Sybase Unwired Platform.........................................................232 Applications................................................................238 Activating and Maintaining Applications............239 Defining Applications.........................................239 Maintaining Activated Applications....................242 Transporting Applications Between Environments Using Export and Import........256 Application Connections....................................258 Application Connection Templates.....................266 Application Connection Properties....................269 Deploy.................................................................................279 MBO Packages...........................................................279 Deploying MBO Packages.................................279 MBO Package Management..............................288 MBO Subscription Management........................297 Reviewing MBO History.....................................303 Reviewing Operation History.............................303 DOE-C Packages........................................................304 Deploying and Configuring DOE-C Packages...304 Sybase Control Center for Sybase Unwired Platform v Contents Viewing and Changing Package Connection Properties......................................................304 Setting the Bulk Load Timeout Property............305 Checking and Resolving DOE-C User Failures.306 Package Subscription Properties.......................306 Hybrid App Packages.................................................307 Deploying Hybrid App Packages.......................307 Enabling and Configuring the Notification Mailbox..........................................................310 Configuring a Hybrid App Package....................311 Monitor................................................................................321 Monitoring Usage.......................................................321 System Monitoring Overview......................................322 Monitoring Configuration.............................................324 Configuring Monitoring Performance Properties .......................................................................324 Monitoring Profiles......................................................326 Creating and Enabling a Monitoring Profile.......326 Monitoring Data..........................................................328 Reviewing System Monitoring Data...................328 Purging Monitoring Data....................................329 Exporting Monitoring Data.................................329 Searching Monitoring Data................................330 Viewing Package-Level Cache Statistics...........331 Monitoring Data Categories...............................331 Troubleshoot Sybase Control Center..............................353 Using Sybase Control Center to Troubleshoot Unwired Platform..................................................................353 Collecting Administration Performance Data for Troubleshooting......................................................354 Sybase Control Center Management Tier Issues.......355 Launching Sybase Control Center Results in Rounded Rectangle Box or Empty Console Screen...........................................................356 vi Sybase Unwired Platform Contents Sybase Control Center Console Continually Refreshes......................................................357 Sybase Control Center Windows Service Fails to Start...........................................................357 Sybase Control Center Windows Service Deleted..........................................................359 Sybase Control Center Fails to Start.................359 Second Sybase Control Center Fails to Start....361 Login Invalid in Sybase Control Center..............362 Login Fails in Sybase Control Center................363 Login to Sybase Control Center Forces Ending Existing Session............................................364 Administrator Account is Locked........................365 Browser Refresh (F5) Causes Logout...............366 Stale Version of Sybase Control Center After Upgrade.........................................................366 Sybase Control Center Reports Certificate Problem.........................................................368 Previous Administrator Credentials Used..........369 Security Error Triggered When Connecting to Sybase Control Center from Remote Browser .......................................................................370 Administrator Login Passes When Provider Is Not Available..................................................370 Host Name of Registered Resource Changed But Is Not Updated........................................371 Management Issues with Clustered Data Tiers .......................................................................372 Poor Sybase Control Center Performance after Upgrade.........................................................373 Sybase Control Center Communication with Unwired Server Fails.....................................374 Platform Component Monitoring Issues......................375 Monitoring Data Does Not Appear in History Tab .......................................................................376 Sybase Control Center for Sybase Unwired Platform vii Contents Domain Log Data Does Not Appear in History Tab.................................................................376 Previously Existing Monitoring Data No Longer Appears.........................................................377 Previously Existing Domain Log Data No Longer Appears.........................................................378 Server Tier Administration Issues...............................378 Server List Not Retrieved...................................379 Unwired Server Fails to Start.............................381 Error in Listing Application Connections and ADMIN_WEBSERVICE_INVOCATION_ERR OR in gateway.log..........................................381 Starting or Restarting a Remote Server from Sybase Control Center Fails..........................382 Port Conflict Issues............................................384 Unexpected Listener Startup or Connection Errors.............................................................385 Refreshing Server Configuration Displays Only Partial Updates..............................................385 Users Connect with Old Credentials..................387 AuthorizationException Displays Instead of Status............................................................388 Increasing Messaging Queue Counts Degrades Performance..................................................388 Saving Server Configuration Fails Due to Certificate Validation Error.............................389 Unknown Server Error Message........................389 Package Deployment and Management Issues.........390 Exporting or Deploying Large Packages Fails...390 Invalid DOE-C User Error for an SAP Server Connection....................................................391 Troubleshoot CTS Imports.................................392 Application and Application User Management Issues ................................................................................395 Wrong Application for Code Error......................395 viii Sybase Unwired Platform Contents User Name of Registered Application Connection Not Displayed.............................396 Internal Server Error When Clicking Applications .......................................................................396 Index ................................................................................399 Sybase Control Center for Sybase Unwired Platform ix Contents x Sybase Unwired Platform
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