Business and Management P l Series on Resource Management e n We live in a world where we try to solve similar problems in structurally the e r same way. But they simply are not optimally solved all the same. Supply Chain t Supply Chain Optimization Optimization through Segmentation and Analytics addresses the issue of optimizing the planning and scheduling process and asks the question, “Is there S u a ‘one size fits all’ solution for planning and scheduling?” p through Segmentation p l The answer is a resounding, “No!” We migrated through EOQ, MRP, JIT, and y and Analytics TOC, each time hoping to find that one size fits all. Each of these systems looked C at a facility as if it had one focused problem, either optimizing work schedules, h a materials movement, or machine utilization. But what if you have two, or i n possibly even all three of these problems? Then what system do you use? Or O what if your critical resource is not labor, materials, or machinery? Then which p planning and scheduling solution do you utilize? t i m This book introduces the concept of segmentation as the planning and scheduling i tool that facilitates the optimization of the supply chain. If you have one type of z a problem in a part of your supply chain, you use the solution that appropriately t i focuses on that problem. If you have a different problem in a different part of o n your supply chain, then you use a different and appropriate tool for that part of t the supply chain, and so forth. Or, if your product is in different stages of its life h r cycle, it probably requires a different set of tools for each stage of that life cycle. o u g In addition, the book discusses how to integrate planning and scheduling h tools using a segmentation approach that results in a world-class supply chain S environment. It clearly details the power of segmentation and offers a systematic e g plan for implementation in the supply chain. To facilitate this, the author covers m the components of an integrated segmentation policy, including the analytics e elements and the measures that define segmentation success. He helps you build n t a strategy and methodology for introducing segmentation principles that allow a t you to break free from “one size fits all” thinking. i o n a n d A n a Gerhard J. Plenert K19057 ly 6000 Broken Sound Parkway, NW t Suite 300, Boca Raton, FL 33487 ISBN: 978-1-4665-8476-1 i 711 Third Avenue 90000 c New York, NY 10017 s an informa business 2 Park Square, Milton Park www.crcpress.com Abingdon, Oxon OX14 4RN, UK 9 781466 584761 w w w. c r c p r e s s . c o m K19057 cvr mech.indd 1 3/4/14 10:00 AM Supply Chain Optimization through Segmentation and Analytics Supply Chain Optimization through Segmentation and Analytics Gerhard J. Plenert CRC Press Taylor & Francis Group 6000 Broken Sound Parkway NW, Suite 300 Boca Raton, FL 33487-2742 © 2014 by Taylor & Francis Group, LLC CRC Press is an imprint of Taylor & Francis Group, an Informa business No claim to original U.S. Government works Version Date: 20131106 International Standard Book Number-13: 978-1-4665-8477-8 (eBook - PDF) This book contains information obtained from authentic and highly regarded sources. Reasonable efforts have been made to publish reliable data and information, but the author and publisher cannot assume responsibility for the validity of all materials or the consequences of their use. The authors and publishers have attempted to trace the copyright holders of all material reproduced in this publication and apologize to copyright holders if permission to publish in this form has not been obtained. If any copyright material has not been acknowledged please write and let us know so we may rectify in any future reprint. 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Trademark Notice: Product or corporate names may be trademarks or registered trademarks, and are used only for identification and explanation without intent to infringe. Visit the Taylor & Francis Web site at http://www.taylorandfrancis.com and the CRC Press Web site at http://www.crcpress.com To the love of my life— Renee Sangray Plenert Who segments my life optimally! And to my kids, their spouses, and of course the grandkids— Heidi, Dawn, Gregory and Debby, Gerick and Nicole, Joshua and Amy, Natasha and Mark, Zackary and Karli, Chelsey, Lucas, Boston, Evan, Lincoln, Livy, Savannah, Boston (yes, there really are two with that name), Beckham, Gerick, Jr., and Gage Who like to analyze my life! Contents Preface ...................................................................................xi Acknowledgments.............................................................xiii Introduction .........................................................................xv Section 1 Segmentation Chapter 1: What Is Segmentation and How Does It Work? ...................................................................................1 What Is Segmentation? Mail-Order Pharmacy Aircraft Engine Manufacturer Retail Segmentation Analytics Supply Chain Segmentation (SCS) References Chapter 2: The Supply Chain ............................................15 Defining the Supply Chain A Little History What Is Supply Chain Management (SCM)? A Model Supply Chain Management Integration Cycle Time and Response Time as the Key Strategic Metric The Global Supply Chain Information Integration Risk Management Logistics Management Summary References Chapter 3: Performance Measures ..................................41 The Role and Purpose of Measures Some Examples of Supply Chain Improvements The Role and Purpose of Control Systems What Is the Best Measure for Your Organization? Summary References vii viii Contents Chapter 4: Analytics and SCS ...........................................51 Analytics Defined Level of Analytics and Business Intelligence (BI) How Analytics Is Used Analytics Strategy Analytics and BI Applications Analytics and Supply Chain Segmentation (SCS) Applied Analytics Case Example Summary References Section 2 Segmentation Applied Chapter 5: An Applied Example of SCS— The Analysis Process .........................................................71 Why SCS? The Structure of SCS Creating an Example of SCS The Companies Goals Building Out the SCS Approach Returning to Our Three Case Example Companies Driving toward SCS Execution Cleanse and Analyze Data Summary Chapter 6: An Applied Example of SCS— The Build Process .............................................................113 Designing the Segmentation Logic Map Define and Map Planning and Scheduling Strategies for Each Segment Build/Run/Test/Validate the Developed Segmentation Structure Summary Chapter 7: SCS Execution ................................................145 Chapter 8: SCS in Your Organization ...........................151 Analyze Build Execute Summary Chapter 9: SCS Key Concepts .........................................167 SCS Planning and Scheduling Key Concepts Touch ERP Integration Contents ix Life of a Product Forecast Analysis Statistical Safety Stock (SSS) Optimal Service Level (OSL) Coefficient of Variation (CoV) Reorder Point Cycle (ROP) Economic Order Quantity (EOQ) Optimal Inventory Level (OIL) Min/Max (MM) Planning Build to Order (BTO)/Manufacture to Order (MTO) Planning End of Life (EOL) Planning Summary Section 3 Segmentation effects Chapter 10: Change Management .................................189 Quality Functional Deployment (QFD) Total Quality Management (TQM) Process Re-Engineering Concept Management Lean Six Sigma Summary Reference Chapter 11: SCS Is Wonderful .........................................215 Summary
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