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Sun ZFS Storage 7x20 Appliance Customer Service Manual - Oracle PDF

150 Pages·2010·3.22 MB·English
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SunZFSStorage7x20ApplianceCustomer ServiceManual PartNo:821–1792–11Rev.A November2010 Copyright©2010,Oracleand/oritsaffiliates.Allrightsreserved. Thissoftwareandrelateddocumentationareprovidedunderalicenseagreementcontainingrestrictionsonuseanddisclosureandareprotectedbyintellectual propertylaws.Exceptasexpresslypermittedinyourlicenseagreementorallowedbylaw,youmaynotuse,copy,reproduce,translate,broadcast,modify,license, transmit,distribute,exhibit,perform,publish,ordisplayanypart,inanyform,orbyanymeans.Reverseengineering,disassembly,ordecompilationofthissoftware, unlessrequiredbylawforinteroperability,isprohibited. Theinformationcontainedhereinissubjecttochangewithoutnoticeandisnotwarrantedtobeerror-free.Ifyoufindanyerrors,pleasereportthemtousinwriting. IfthisissoftwareorrelatedsoftwaredocumentationthatisdeliveredtotheU.S.GovernmentoranyonelicensingitonbehalfoftheU.S.Government,thefollowing noticeisapplicable: U.S.GOVERNMENTRIGHTSPrograms,software,databases,andrelateddocumentationandtechnicaldatadeliveredtoU.S.Governmentcustomersare “commercialcomputersoftware”or“commercialtechnicaldata”pursuanttotheapplicableFederalAcquisitionRegulationandagency-specificsupplemental regulations.Assuch,theuse,duplication,disclosure,modification,andadaptationshallbesubjecttotherestrictionsandlicensetermssetforthintheapplicable Governmentcontract,and,totheextentapplicablebythetermsoftheGovernmentcontract,theadditionalrightssetforthinFAR52.227-19,Commercial ComputerSoftwareLicense(December2007).OracleUSA,Inc.,500OracleParkway,RedwoodCity,CA94065. Thissoftwareorhardwareisdevelopedforgeneraluseinavarietyofinformationmanagementapplications.Itisnotdevelopedorintendedforuseinanyinherently dangerousapplications,includingapplicationswhichmaycreateariskofpersonalinjury.Ifyouusethissoftwareorhardwareindangerousapplications,thenyou shallberesponsibletotakeallappropriatefail-safe,backup,redundancy,andothermeasurestoensurethesafeuse.OracleCorporationanditsaffiliatesdisclaimany liabilityforanydamagescausedbyuseofthissoftwareorhardwareindangerousapplications. OracleandJavaareregisteredtrademarksofOracleand/oritsaffiliates.Othernamesmaybetrademarksoftheirrespectiveowners. AMD,Opteron,theAMDlogo,andtheAMDOpteronlogoaretrademarksorregisteredtrademarksofAdvancedMicroDevices.IntelandIntelXeonare trademarksorregisteredtrademarksofIntelCorporation.AllSPARCtrademarksareusedunderlicenseandaretrademarksorregisteredtrademarksofSPARC International,Inc.UNIXisaregisteredtrademarklicensedthroughX/OpenCompany,Ltd. Thissoftwareorhardwareanddocumentationmayprovideaccesstoorinformationoncontent,products,andservicesfromthirdparties.OracleCorporationand itsaffiliatesarenotresponsibleforandexpresslydisclaimallwarrantiesofanykindwithrespecttothird-partycontent,products,andservices.OracleCorporation anditsaffiliateswillnotberesponsibleforanyloss,costs,ordamagesincurredduetoyouraccesstooruseofthird-partycontent,products,orservices. . Copyright©2009,2010,Oracleet/ousesaffiliés.Tousdroitsréservés. Celogicieletladocumentationquil’accompagnesontprotégésparlesloissurlapropriétéintellectuelle.Ilssontconcédéssouslicenceetsoumisàdesrestrictions d’utilisationetdedivulgation.Saufdispositiondevotrecontratdelicenceoudelaloi,vousnepouvezpascopier,reproduire,traduire,diffuser,modifier,breveter, transmettre,distribuer,exposer,exécuter,publierouafficherlelogiciel,mêmepartiellement,sousquelqueformeetparquelqueprocédéquecesoit.Parailleurs,ilest interditdeprocéderàtouteingénierieinversedulogiciel,deledésassembleroudeledécompiler,exceptéàdesfinsd’interopérabilitéavecdeslogicielstiersoutelque prescritparlaloi. Lesinformationsfourniesdanscedocumentsontsusceptiblesdemodificationsanspréavis.Parailleurs,OracleCorporationnegarantitpasqu’ellessoientexemptes d’erreursetvousinvite,lecaséchéant,àluienfairepartparécrit. Sicelogiciel,ouladocumentationquil’accompagne,estconcédésouslicenceauGouvernementdesEtats-Unis,ouàtouteentitéquidélivrelalicencedecelogiciel oul’utilisepourlecompteduGouvernementdesEtats-Unis,lanoticesuivantes’applique: U.S.GOVERNMENTRIGHTS.Programs,software,databases,andrelateddocumentationandtechnicaldatadeliveredtoU.S.Governmentcustomersare "commercialcomputersoftware"or"commercialtechnicaldata"pursuanttotheapplicableFederalAcquisitionRegulationandagency-specificsupplemental regulations.Assuch,theuse,duplication,disclosure,modification,andadaptationshallbesubjecttotherestrictionsandlicensetermssetforthintheapplicable Governmentcontract,and,totheextentapplicablebythetermsoftheGovernmentcontract,theadditionalrightssetforthinFAR52.227-19,Commercial ComputerSoftwareLicense(December2007).OracleAmerica,Inc.,500OracleParkway,RedwoodCity,CA94065. Celogicieloumatérielaétédéveloppépourunusagegénéraldanslecadred’applicationsdegestiondesinformations.Celogicieloumatérieln’estpasconçunin’est destinéàêtreutilisédansdesapplicationsàrisque,notammentdansdesapplicationspouvantcauserdesdommagescorporels.Sivousutilisezcelogicieloumatériel danslecadred’applicationsdangereuses,ilestdevotreresponsabilitédeprendretouteslesmesuresdesecours,desauvegarde,deredondanceetautresmesures nécessairesàsonutilisationdansdesconditionsoptimalesdesécurité.OracleCorporationetsesaffiliésdéclinenttouteresponsabilitéquantauxdommagescausés parl’utilisationdecelogicieloumatérielpourcetyped’applications. OracleetJavasontdesmarquesdéposéesd’OracleCorporationet/oudesesaffiliés.Toutautrenommentionnépeutcorrespondreàdesmarquesappartenantà d’autrespropriétairesqu’Oracle. AMD,Opteron,lelogoAMDetlelogoAMDOpteronsontdesmarquesoudesmarquesdéposéesd’AdvancedMicroDevices.InteletIntelXeonsontdesmarquesou desmarquesdéposéesd’IntelCorporation.TouteslesmarquesSPARCsontutiliséessouslicenceetsontdesmarquesoudesmarquesdéposéesdeSPARC International,Inc.UNIXestunemarquedéposéeconcédéesouslicenceparX/OpenCompany,Ltd. Celogicieloumatérieletladocumentationquil’accompagnepeuventfournirdesinformationsoudesliensdonnantaccèsàdescontenus,desproduitsetdesservices émanantdetiers.OracleCorporationetsesaffiliésdéclinenttouteresponsabilitéougarantieexpressequantauxcontenus,produitsouservicesémanantdetiers.En aucuncas,OracleCorporationetsesaffiliésnesauraientêtretenuspourresponsablesdespertessubies,descoûtsoccasionnésoudesdommagescausésparl’accèsà descontenus,produitsouservicestiers,ouàleurutilisation. 101123@25097 Contents Preface.....................................................................................................................................................7 1 Introduction ...........................................................................................................................................9 Overview..................................................................................................................................................9 Introduction ....................................................................................................................................9 Hardware..............................................................................................................................................12 HardwareView.............................................................................................................................13 BUI.................................................................................................................................................13 CLI .................................................................................................................................................18 Tasks..............................................................................................................................................20 2 HardwareMaintenance......................................................................................................................23 Maintenance ........................................................................................................................................23 Introduction .................................................................................................................................23 7120 .......................................................................................................................................................24 7120HardwareOverview ...........................................................................................................24 ChassisOverview .........................................................................................................................24 ElectricalSpecifications...............................................................................................................26 InternalComponents ..................................................................................................................27 StandaloneControllerConfigurations......................................................................................31 AttachedStorage ..........................................................................................................................32 7320 .......................................................................................................................................................33 7320HardwareOverview ...........................................................................................................33 ChassisOverview .........................................................................................................................33 7320ReplaceableComponents ..................................................................................................39 7320SingleandClusterControllerConfigurations ................................................................40 7420/7720 .............................................................................................................................................42 3 Contents 7420/7720HardwareOverview..................................................................................................42 ChassisOverview .........................................................................................................................43 InternalBoards.............................................................................................................................45 Components .................................................................................................................................46 7420StandaloneandClusterControllerConfigurations .......................................................50 7720ClusterControllerConfigurations ...................................................................................52 AttachedStorage ..........................................................................................................................53 7700 .......................................................................................................................................................54 7700HardwareOverview ...........................................................................................................54 7x20 .......................................................................................................................................................61 7x20and7700CRUMaintenanceProcedures.........................................................................61 Prerequisites .................................................................................................................................61 SafetyInformation .......................................................................................................................62 RequiredToolsandInformation ...............................................................................................62 ChassisSerialNumber.................................................................................................................63 ControllerReplacementTasks...................................................................................................63 CabinetReplacementTasks........................................................................................................85 StorageExpansionUpgrade .......................................................................................................93 SAS2 ......................................................................................................................................................94 SunDiskShelfOverview.............................................................................................................94 Shelf.....................................................................................................................................................100 DiskShelfMaintenanceProcedures........................................................................................100 Prerequisites ...............................................................................................................................100 SafetyInformation .....................................................................................................................100 ElectrostaticDischargePrecautions ........................................................................................100 Tasks............................................................................................................................................101 Faults...................................................................................................................................................106 HardwareFaults .........................................................................................................................106 HBAExpansionpt.1..........................................................................................................................108 Expandingfrom2to3HBAs....................................................................................................108 HBAExpansionpt.2..........................................................................................................................113 Expandingfrom3to4HBAs....................................................................................................113 3 SystemMaintenance.........................................................................................................................119 System.................................................................................................................................................119 4 SunZFSStorage7x20ApplianceCustomerServiceManual • November2010 Contents Introduction ...............................................................................................................................119 SystemDisks...............................................................................................................................119 SupportBundles.........................................................................................................................120 InitialSetup.................................................................................................................................121 FactoryReset...............................................................................................................................122 Updates...............................................................................................................................................122 SystemUpdates ..........................................................................................................................122 ConfigurationBackup .......................................................................................................................134 ConfigurationBackup...............................................................................................................134 Problems.............................................................................................................................................139 Problems .....................................................................................................................................139 Activeproblemsdisplay ............................................................................................................139 Repairingproblems ...................................................................................................................140 Relatedfeatures ..........................................................................................................................140 Logs .....................................................................................................................................................140 Introduction ...............................................................................................................................140 BUI...............................................................................................................................................142 CLI ...............................................................................................................................................142 Glossary..............................................................................................................................................145 Index ...................................................................................................................................................149 5 6 Preface TheSunZFSStorage7x20ApplianceCustomerServiceManualcontainshardwareoverviews andmaintenanceproceduresforOracle'sSunZFSStorage7x20seriesofNASappliances. ThisdocumentationisalsoavailablewhileusingtheBrowserUserInterface,accessibleviathe Helpbutton.TheappliancedocumentationmaybeupdatedusingtheSystemUpgrade proceduredocumentedintheSystemMaintenancechapterofthisbook. WhoShouldUseThisBook ThesenotesareforusersandsystemadministratorswhoserviceandusetheSunZFSStorage 7x20Appliances. RelatedDocumentation Refertothefollowingdocumentationforinstallationinstructions,hardwareoverviews,service proceduresandsoftwareupdatenotes. ■ InstallationGuide,AnalyticsGuideandAdministrationGuide(http://wikis.sun.com/ display/fishworks/documentation/) ■ ReleaseNotes(http://wikis.sun.com/display/fishworks/software+updates) Third-PartyWebSiteReferences Third-partyURLsarereferencedinthisdocumentandprovideadditional,relatedinformation. 7 Preface Note–Oracleisnotresponsiblefortheavailabilityofthird-partyWebsitesmentionedinthis document.Oracledoesnotendorseandisnotresponsibleorliableforanycontent,advertising, products,orothermaterialsthatareavailableonorthroughsuchsitesorresources.Oraclewill notberesponsibleorliableforanyactualorallegeddamageorlosscausedbyorinconnection withtheuseoforrelianceonanysuchcontent,goods,orservicesthatareavailableonor throughsuchsitesorresources. Documentation,Support,andTraining TheSunwebsiteprovidesinformationaboutthefollowingadditionalresources: ■ Documentation(http://www.sun.com/documentation/) ■ Support(http://www.sun.com/support/) ■ Training(http://www.education.oracle.com) 8 SunZFSStorage7x20ApplianceCustomerServiceManual • November2010 1 C H A P T E R 1 Introduction Overview Introduction TheSunZFSStorage7000familyofproductsprovideefficientfileandblockdataservicesto clientsoveranetwork,andarichsetofdataservicesthatcanbeappliedtothedatastoredonthe system. Platforms ■ 7120 ■ 7320 ■ 7420/7720 ■ 7700 Legacyplatformsaredocumentedinthe7110,7210,7310,7410,J4400/J4500sectionsoftheSun Storage7000UnifiedStorageSystemServiceManualavailableathttp://wikis.sun.com/display/ fishworks.(http://wikis.sun.com/display/fishworks.) ExpansionStorage ■ SunDiskShelf 9 Overview Protocols SunZFSStorageappliancesincludesupportforavarietyofindustry-standardclientprotocols, including: ■ SMB ■ NFS ■ HTTPandHTTPS ■ WebDAV ■ iSCSI ■ FC ■ SRP ■ iSER ■ FTP ■ SFTP KeyFeatures SunZFSStoragesystemsalsoincludenewtechnologiestodeliverthebeststorage price/performanceandunprecedentedobservabilityofyourworkloadsinproduction, including: ■ Analytics,asystemfordynamicallyobservingthebehaviorofyoursysteminreal-timeand viewingdatagraphically ■ TheZFSHybridStoragePool,composedofoptionalFlash-memorydevicesforacceleration ofreadsandwrites,low-power,high-capacitydisks,andDRAMmemory,allmanaged transparentlyasasingledatahierarchy DataServices Tomanagethedatathatyouexportusingtheseprotocols,youcanconfigureyourSunZFS Storagesystemusingthebuilt-incollectionofadvanceddataservices,including: ■ RAID-Z(RAID-5andRAID-6),mirrored,andstripeddiskconfigurations ■ Unlimitedread-onlyandread-writesnapshots,withsnapshotschedules ■ Datadeduplication ■ Built-indatacompression ■ Remotereplicationofdatafordisasterrecovery ■ Active-activeclusteringforhighavailability(7310,7320,7410,7420,and7720) ■ ThinprovisioningofiSCSILUNs ■ Virusscanningandquarantine ■ NDMPbackupandrestore 10 SunZFSStorage7x20ApplianceCustomerServiceManual • November2010

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