Sun StorageTek ™ Common Array Manager User Guide for the J4000 Array Family Version 6.1.2 Sun Microsystems, Inc. www.sun.com Part No. 820-3765-11 August 2008 Revision A Submit comments about this document at:http://www.sun.com/hwdocs/feedback Copyright2008SunMicrosystems,Inc.,4150NetworkCircle,SantaClara,California95054,U.S.A.Allrightsreserved. SunMicrosystems,Inc.hasintellectualpropertyrightsrelatingtotechnologythatisdescribedinthisdocument.Inparticular,andwithout limitation,theseintellectualpropertyrightsmayincludeoneormoreoftheU.S.patentslistedathttp://www.sun.com/patentsandoneor moreadditionalpatentsorpendingpatentapplicationsintheU.S.andinothercountries. Thisdocumentandtheproducttowhichitpertainsaredistributedunderlicensesrestrictingtheiruse,copying,distribution,and decompilation.Nopartoftheproductorofthisdocumentmaybereproducedinanyformbyanymeanswithoutpriorwrittenauthorizationof Sunanditslicensors,ifany. 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SunMicrosystems,Inc.possèdelesdroitsdepropriétéintellectuelsrelatifsàlatechnologiedécritedanscedocument.Enparticulier,etsans limitation,cesdroitsdepropriétéintellectuelspeuventinclureunouplusieursdesbrevetsaméricainslistéssurlesite http://www.sun.com/patents,unoulesplusieursbrevetssupplémentairesainsiquelesdemandesdebrevetenattenteauxlesÉtats-Uniset dansd’autrespays. Cedocumentetleproduitauquelilserapportesontprotégésparuncopyrightetdistribuéssouslicences,celles-cienrestreignentl’utilisation, lacopie,ladistribution,etladécompilation.Aucunepartiedeceproduitoudocumentnepeutêtrereproduitesousaucuneforme,parquelque moyenquecesoit,sansl’autorisationpréalableetécritedeSunetdesesbailleursdelicence,s’ilyena. Toutlogicieltiers,satechnologierelativeauxpolicesdecaractères,comprise,estprotégéparuncopyrightetlicenciépardesfournisseursde Sun. DespartiesdeceproduitpeuventdériverdessystèmesBerkeleyBSDlicenciésparl’UniversitédeCalifornie.UNIXestunemarquedéposée auxÉtats-Unisetdansd’autrespays,licenciéeexclusivementparX/OpenCompany,Ltd. Sun,SunMicrosystems,lelogoSun,Java,docs.sun.com,SunStorageTek,SunFire,etSolarissontdesmarquesdefabriqueoudesmarques déposéesdeSunMicrosystems,Inc.,ousesfiliales,auxÉtats-Unisetdansd’autrespays. TouteslesmarquesSPARCsontutiliséessouslicenceetsontdesmarquesdefabriqueoudesmarquesdéposéesdeSPARCInternational,Inc. auxÉtats-Unisetdansd’autrespays.LesproduitsportantlesmarquesSPARCsontbaséssurunearchitecturedéveloppéeparSun Microsystems,Inc. L’interfaceutilisateurgraphiqueOPENLOOKetSun™aétédéveloppéeparSunMicrosystems,Inc.poursesutilisateursetlicenciés.Sun reconnaîtleseffortsdepionniersdeXeroxdanslarechercheetledéveloppementduconceptdesinterfacesutilisateurvisuellesougraphiques pourl’industrieinformatique.SundétientunelicensenonexclusivedeXeroxsurl’interfaceutilisateurgraphiqueXerox,cettelicencecouvrant égalementleslicenciésdeSunimplémentantlesinterfacesutilisateurgraphiquesOPENLOOKetseconformentenoutreauxlicencesécritesde Sun. LADOCUMENTATIONESTFOURNIE“ENL’ÉTAT”ETTOUTESAUTRESCONDITIONS,DÉCLARATIONSETGARANTIESEXPRESSES OUTACITESSONTFORMELLEMENTEXCLUESDANSLALIMITEDELALOIAPPLICABLE,YCOMPRISNOTAMMENTTOUTE GARANTIEIMPLICITERELATIVEÀLAQUALITÉMARCHANDE,ÀL’APTITUDEÀUNEUTILISATIONPARTICULIÈREOUÀ L’ABSENCEDECONTREFAÇON. Contents Preface xiii 1. Overview 1 Overview of the Management Software 1 Local Management of an Array 2 Remote Management of Arrays 2 More Information on Using a Central Management Server 3 Overview of the Software Installation 4 Prerequisites 4 Installing CAM on a Data Host 4 Installing CAM on a Central Management Server 5 Next Steps 7 2. Installing the Common Array Manager Software 9 Installation and Upgrading to a New Release 10 About the Software Installation CD 10 Installing From a Downloaded File 11 Solaris and Linux Downloads 11 Windows Downloads 11 Checking the Installation Requirements 12 iii Installation Command Summary 14 Installing the Software 14 Installing on the Solaris OS 15 Installing on the Linux OS 15 Installing on a Windows OS 15 ▼ To Install CAM on a Local Data Host: 16 ▼ ToInstallCAMonaCentralManagementServerandaProxyAgentonthe Data Host 21 Installing the J4000 Proxy Agent on the Data Host 26 Starting the Management Software 30 Logging In Using the Browser Interface 30 Installation Troubleshooting 32 Reviewing the Installation Logs 33 Next Steps 33 3. Registering and Initially Administering the Array 35 Setting Up the Initial Site and Array Information 35 Providing Site Information 36 Subscribing to Auto Service Request 37 Registering the Array 38 Finding and Registering Arrays 38 ▼ To Register an Array 39 Unregistering an Array 41 ▼ To Unregister an Array 41 Installing New Firmware 42 ▼ To Install the Firmware 42 Configuring Array Administration Functions 47 Opening the Administration Page 48 ▼ To Open the Administration Page 48 iv Sun StorageTek Common Array Manager User Guide for the J4000 Array Family • August 2008 Naming an Array 50 ▼ To Name an Array 50 Setting the System Time 51 ▼ To Set the Time 51 Adding Users And Assigning Roles 51 Using Administrative Roles to Initially Log In 52 Adding Roles to Hosts 53 Adding New Users to Hosts 53 Adding New Users to CAM 53 ▼ To Add New Users in CAM 54 Adding New Users in Windows 54 Adding an Administrator User 55 ▼ To Add an Administrative User in Windows 55 Adding Non-Administrator Users in Windows 58 Best Practices - User Roles and Names 58 Setting Up Auto Service Request 59 About Auto Service Requests (ASR) 59 Subscribing to and Editing Properties of Auto Service Request 60 ▼ To Register with the Auto Service Request Service 60 Testing Auto Service Request Registration 62 ▼ To Test the Auto Service Request Registration 62 Unregistering From Auto Service Request Service 62 ▼ To Unregister from the Auto Service Request Service 63 Configuring Auto Service Request for an Array 63 Next Steps 64 4. Monitoring the Sun Storage J4000 Array Family 65 Monitoring Overview 65 Monitoring Strategy 66 Contents v The Event Life-Cycle 67 Setting Up Notification for Fault Management 68 Configuring Array Health Monitoring 76 ▼ To Configure the FMS Agent 76 ▼ To Enable Health Monitoring for an Array 78 Monitoring Alarms and Events 80 ▼ To Display Alarm Information 80 Managing Alarms 85 Acknowledging Alarms 86 ▼ To Acknowledge One or More Alarms 86 Deleting Alarms 86 ▼ To Delete One or More Alarms 87 Displaying Event Information 87 ▼ To Display Information About Events 87 Monitoring Field-Replaceable Units (FRUs) 90 ▼ To View the Listing of FRUs in the Array 90 Disk Health Details Page 93 Fan Health Details Page 95 NEM Health Details Page 96 Power Supply Health Details Page 98 SIM Health Details Page 99 Storage Module Health Details Page 102 System Controller Health Details Page 104 Viewing Activity on All Arrays 107 ▼ To View the Activity Log 108 Monitoring Storage Utilization 108 A. Using the Browser Interface 111 Navigating the Common Array Manager Interface 111 vi Sun StorageTek Common Array Manager User Guide for the J4000 Array Family • August 2008 Page Banner 112 PageContent Area 114 Controlling the Display of Table Information 115 Status Icons 116 Using Forms 117 Searching for System Elements 118 ▼ To Use the Search Feature: 118 Using Help 119 B. Options for Experienced Users 121 Common Array Manager Installation Options 121 Full Management Software 122 CLI-only Management Software 122 Remote CLI Client 123 Locating Files and Logs 123 Installation Command Summary 125 Command Line Interface Options 126 Logging In and Out Using the CLI 126 Accessing the Command-Line Interface Remotely 127 Installing the CAM Software Using a CLI Script 128 Using a CLI to Install on the Solaris OS 128 ▼ To Install the Software Using a CLI (Solaris) 129 Using a CLI to Install on the Linux OS 132 ▼ To Install the Software Using a CLI (Linux) 132 Using a CLI to Install on a Windows OS 135 ▼ To Install the Software Using a CLI (Windows) 136 Uninstalling Software 139 ▼ To Uninstall the Management Software on Solaris or Linux Using the Uninstall GUI 139 Contents vii ▼ To Uninstall the Management Software on Solaris or Linux Using the CLI 141 ▼ To Uninstall the Management Software on a Windows System 142 Installation Troubleshooting 143 C. Using SNMP with CAM 145 SNMP Traps 145 SNMP Trap MIB 146 Glossary 149 Index 157 viii Sun StorageTek Common Array Manager User Guide for the J4000 Array Family • August 2008 Figures FIGURE1-1 Recommended Configuration for New Users 2 FIGURE1-2 Using a Central Management Server to Manage an Array 3 FIGUREB-1 Using the CAM CLI-Only Option to Manage the Array 123 ix x Sun StorageTek Common Array Manager User Guide for the J4000 Array Family • August 2008
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