Smart Organizations and Smart Artifacts: Fostering Interaction Between People, Technologies and Processes

264 Pages·2014·4.41 MB·English

by  Leonardo Caporarello

Lecture Notes in Information Systems and Organisation 7
Leonardo Caporarello
Beniamino Di Martino
Marcello Martinez Editors
Smart
Organizations and
Smart Artifacts
Fostering Interaction Between People,
Technologies and Processes
Lecture Notes in Information Systems
and Organisation
Volume 7
Series editors
Richard Baskerville, Decatur, USA
Marco De Marco, Roma, Italy
Nancy Pouloudi, Athens, Greece
Paolo Spagnoletti, Roma, Italy
Dov Te’eni, Tel Aviv, Israel
Jan vom Brocke, Vaduz, Liechtenstein
Robert Winter, St. Gallen, Switzerland
For furthervolumes:
http://www.springer.com/series/11237
Leonardo Caporarello Beniamino Di Martino
•
Marcello Martinez
Editors
Smart Organizations
and Smart Artifacts
Fostering Interaction Between People,
Technologies and Processes
123
Editors
Leonardo Caporarello Marcello Martinez
BocconiUniversity Second Universityof Naples
Milan Capua
Italy Italy
BeniaminoDi Martino
SecondUniversityofNaples‘‘TorVergata’’
Aversa
Italy
ISSN 2195-4968 ISSN 2195-4976 (electronic)
ISBN 978-3-319-07039-1 ISBN 978-3-319-07040-7 (eBook)
DOI 10.1007/978-3-319-07040-7
Springer ChamHeidelberg New YorkDordrecht London
LibraryofCongressControlNumber:2014939048
(cid:2)SpringerInternationalPublishingSwitzerland2014
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Contents
Composing and Orchestrating the Smart Artifacts:
Technological and Organizational Challenges. . . . . . . . . . . . . . . . . . . 1
Leonardo Caporarello, Beniamino Di Martino
and Marcello Martinez
DDGS Affordances for Value Creation. . . . . . . . . . . . . . . . . . . . . . . . 9
Claudio Vitari and Federico Pigni
The Role of IT in Organizational Networks, Individual
Networks, and in Bridging These Two Levels. . . . . . . . . . . . . . . . . . . 17
Andrea Carugati, Lapo Mola and Antonio Giangreco
Corporate Customership: The Core Components
of the Relationship Between Firm and Customer . . . . . . . . . . . . . . . . 29
Enrico Angioni and Francesca Cabiddu
EmergenSYS: Mobile Technologies as Support
for Emergency Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Teresa Onorati, Ignacio Aedo, Marco Romano and Paloma Díaz
The Economic and Legal Perspectives of Cloud Computing
in Italian Public Administration and a Roadmap
to the Adoption of g-Cloud in Italy . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Francesca Spagnoli, Carlo Amendola and Francesco Crenca
Virtual Organization in the Cloud: The Case of a Web
Self-Service Portal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Roberto Candiotto and Silvia Gandini
An Overview of Approaches for the Migration
of Applications to the Cloud . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Giuseppina Cretella and Beniamino Di Martino
v
vi Contents
Digital Information Asset Evaluation: Characteristics
and Dimensions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Gianluigi Viscusi and Carlo Batini
Key Capabilities of CIOs and IT Managers for Strategic
Competitive Advantage: A Qualitative Field Research . . . . . . . . . . . . 87
Cecilia Rossignoli, Alessandro Zardini and Francesca Ricciardi
The Development of the DDG-Capability in Firms:
An Evaluation of Its Impact on Firm Financial Performance . . . . . . . 97
Elisabetta Raguseo and Claudio Vitari
Ideas Sharing Through ICT in Innovation Processes:
A Design Theory for Open Innovation Platforms . . . . . . . . . . . . . . . . 105
Barbara Aquilani, Tindara Abbate and Alessio Maria Braccini
Delivering Knowledge to the Mobile Enterprise
Implementation Solutions for a Mobile Business Intelligence. . . . . . . . 115
Gianmario Motta, Tianyi Ma, Linlin You and Daniele Sacco
Software Agents for Collaborating Smart Solar-Powered
Micro-Grids . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Alba Amato, Rocco Aversa, Beniamino Di Martino,
Marco Scialdone, Salvatore Venticinque, Svein Hallsteinsen
and Geir Horn
AutoMyDe: A Detector for Pupil Dilation in Cognitive Load
Measurement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Davide Maria Calandra and Francesco Cutugno
Providing a Method for Supporting the Decision Making
About a Meaningful XBRL Implementation According
to the Specific Situation of an Organization . . . . . . . . . . . . . . . . . . . . 149
Claudia Koschtial, Carsten Felden and Bruno Maria Franceschetti
A Knowledge Management Strategy to Identify an Expert
in Enterprise. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Matteo Gaeta, Rossella Piscopo, Luigi Rarità, Luigi Trevisant
and Daniele Novi
User Evaluation Support Through Development Environment
for Agile Software Teams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Shah Rukh Humayoun, Yael Dubinsky and Tiziana Catarci
Contents vii
‘‘Each to His Own’’: Distinguishing Activities, Roles
and Artifacts in EUD Practices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Federico Cabitza, Daniela Fogli and Antonio Piccinno
Understanding User Visiting Behavior and Web Design:
Applying Simultaneous Choice Model to Content Arrangement . . . . . 207
Lianlian Song, Geoffrey Tso, Zhiyong Liu and Qian Chen
Socio-Technical Toolbox for Business Analysis in Practice . . . . . . . . . 219
Peter Bednar, Moufida Sadok and Vasilena Shiderova
Guidelines for User Driven Service and E-Service Innovations . . . . . . 229
Ada Scupola
Engaging ‘‘New Users’’ into Design Activities: The TERENCE
Experience with Children . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241
Tania Di Mascio, Rosella Gennari, Alessandra Melonio
and Laura Tarantino
User-Centered Design of a Web-Based Platform
for the Sustainable Development of Tourism Services
in a Living Lab Context . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251
Andreja Pucihar, Ana Malešicˇ, Gregor Lenart
and Mirjana Kljajic´ Borštnar
Contributors
Tindara Abbate Dipartimento di Scienze Economiche, Aziendali, Ambientali e
Metodologie Quantitative, Università degli Studi di Messina, Messina, Italy
Ignacio Aedo Universidad Carlos III de Madrid, Madrid, Spain
Alba Amato Second University of Naples, Caserta, Italy
Carlo Amendola Università degli Studi di Roma La Sapienza, Roma, Italy
Enrico Angioni University of Cagliari, Cagliari, Italy
Barbara Aquilani Dipartimento di Economia e Impresa, Università degli Studi
della Tuscia, Viterbo, Italy
Rocco Aversa Second University of Naples, Caserta, Italy
Carlo Batini Università degli Studi di Milano-Bicocca, Milan, Italy
Peter Bednar School of Computing, University of Portsmouth, Portsmouth, UK
Mirjana Kljajic´ Borštnar Faculty of Organizational Sciences, University of
Maribor, Kranj, Slovenia
Alessio Maria Braccini Dipartimento di Economia e Impresa, Università degli
Studi della Tuscia, Viterbo, Italy
Francesca Cabiddu University of Cagliari, Cagliari, Italy
Federico Cabitza Università degli Studi di Milano-Bicocca, Milan, Italy
Davide Maria Calandra DIETI, UniversityofNaples, Federico II, Napoli,Italy
RobertoCandiotto DipartimentodiStudiperl’Economiael’Impresa,Università
del Piemonte Orientale, Novara, Italy
Leonardo Caporarello Department of Industrial and Information Engineering,
Second University of Naples, Aversa, Italy
Andrea Carugati School of Business and Social Sciences, Aarhus University,
Aarhus, Denmark
ix
x Contributors
TizianaCatarci DipartimentodiIngegneriaInformatica,AutomaticaeGestionale
‘‘A. Rubert’’, Sapienza Università di Roma, Rome, Italy
Qian Chen USTC-CityU Joint Advanced Research Center, Suzhou, China
Francesco Crenca Università degli Studi di Roma La Sapienza, Roma, Italy
Giuseppina Cretella Department of Industrial and Information Engineering,
Second University of Naples, Aversa, Italy
Francesco Cutugno DIETI, University of Naples Federico II, Napoli, Italy
Beniamino Di Martino Department of Industrial and Information Engineering,
Second University of Naples, Aversa, Italy
Tania Di Mascio Università degli Studi dell’Aquila, L’Aquila, Italy
Paloma Díaz Universidad Carlos III de Madrid, Madrid, Spain
Yael Dubinsky IBM Research—Haifa, Haifa, Israel
Carsten Felden Technische Universität Bergakademie, Freiberg, Germany
Daniela Fogli Università degli Studi di Brescia, Brescia, Italy
Bruno Maria Franceschetti University of Macerata, Macerata, Italy
Matteo Gaeta Dipartimentodi Ingegneria dell’Informazione,Ingegneria Elettrica
e Matematica Applicata, University of Salerno, Fisciano, SA, Italy
SilviaGandini DipartimentodiStudiperl’Economiael’Impresa,Universitàdel
Piemonte Orientale, Novara, Italy
Rosella Gennari Libera Università di Bolzano, Bolzano, Italy
Antonio Giangreco IESEG School of Management (LEM-CNRS), Lille, France
Svein Hallsteinsen SINTEF ICT, Oslo, Norway
Geir Horn University of Oslo, Oslo, Norway
Shah Rukh Humayoun Computer Graphics and HCI Group, University of
Kaiserslautern, Kaiserslautern, Germany
Claudia Koschtial Technische Universität Bergakademie, Freiberg, Germany
Gregor Lenart Faculty of Organizational Sciences, University of Maribor,
Kranj, Slovenia
Zhiyong Liu USTC-CityU Joint Advanced Research Center, Suzhou, China
TianyiMa DipartimentodiIngegneriaIndustrialeedellaInformazione,University
of Pavia, Pavia, Italy
Ana Malešicˇ Faculty of Organizational Sciences, University of Maribor, Kranj,
Slovenia
Contributors xi
Marcello Martinez Department of Industrial and Information Engineering,
Second University of Naples, Aversa, Italy
Alessandra Melonio Libera Università di Bolzano, Bolzano, Italy
Lapo Mola Department of Business Administration, University of Verona,
Verona, Italy
Gianmario Motta Dipartimento di Ingegneria Industriale e della Informazione,
University of Pavia, Pavia, Italy
Daniele Novi Dipartimento di Informatica, University of Salerno, Fisciano, SA,
Italy
Teresa Onorati Universidad Carlos III de Madrid, Madrid, Spain
Antonio Piccinno Università degli Studi di Bari, Bari, Italy
Federico Pigni Grenoble Ecole de Management, Grenoble, France
Rossella Piscopo Dipartimento di Ingegneria dell’Informazione, Ingegneria
Elettrica e Matematica Applicata, University of Salerno, Fisciano, SA, Italy
Andreja Pucihar Faculty of Organizational Sciences, University of Maribor,
Kranj, Slovenia
Elisabetta Raguseo Politecnico di Torino, Turin, Italy
Luigi Rarità Dipartimento di Ingegneria dell’Informazione, Ingegneria Elettrica
e Matematica Applicata, University of Salerno, Fisciano, SA, Italy
Francesca Ricciardi Catholic University of Milan, Milan, Italy
Marco Romano Universidad Carlos III de Madrid, Madrid, Spain
Cecilia Rossignoli State University of Verona, Verona, Italy
Daniele Sacco Dipartimento di Ingegneria Industriale e della Informazione,
University of Pavia, Pavia, Italy
MoufidaSadok Higher Institute ofTechnologicalStudiesinCommunicationsin
Tunis, Tunis, Tunisia
Marco Scialdone Second University of Naples, Caserta, Italy
Ada Scupola Department of Communication, Business and Information Tech-
nologies, Roskilde University, Roskilde, Denmark
Vasilena Shiderova Technical University of Sofia, Sofia, Bulgaria
Lianlian Song USTC-CityU Joint Advanced Research Center, Suzhou, China
Francesca Spagnoli Università degli Studi di Roma La Sapienza, Roma, Italy
Laura Tarantino Università degli Studi dell’Aquila, L’Aquila, Italy