Table Of ContentSERVITIZATION AND
PHYSICAL ASSET
MANAGEMENT
An SAE Deep Dive
Michael J. Provost
Servitization and Physical
Asset Management
Servitization and Physical
Asset Management
Warrendale, Pennsylvania, USA
400 Commonwealth Drive
Warrendale, PA 15096-0001 USA
E-mail: CustomerService@sae.org
Phone: 877-606-7323 (inside USA and Canada)
724-776-4970 (outside USA)
Copyright © 2019 SAE International. All rights reserved.
No part of this publication may be reproduced, stored in a retrieval system, distributed, or trans-
mitted, in any form or by any means without the prior written permission of SAE International. For
permission and licensing requests, contact SAE Permissions, 400 Commonwealth Drive, Warrendale,
PA 15096-0001 USA; e-mail: copyright@sae.org; phone: 724-772-4028.
Library of Congress Catalog Number 2018948882
SAE Order Number R-479
http://dx.doi.org/10.4271/R-479
Information contained in this work has been obtained by SAE International from sources believed
to be reliable. However, neither SAE International nor its authors guarantee the accuracy or
completeness of any information published herein and neither SAE International nor its authors
shall be responsible for any errors, omissions, or damages arising out of use of this information. This
work is published with the understanding that SAE International and its authors are supplying infor-
mation, but are not attempting to render engineering or other professional services. If such services
are required, the assistance of an appropriate professional should be sought.
ISBN-Print 978-0-7680-9486-2
ISBN-PDF 978-0-7680-9573-9
ISBN-ePUB 978-0-7680-9488-6
ISBN-PRC 978-0-7680-9489-3
ISBN-HTML 978-0-7680-9487-9
To purchase bulk quantities, please contact: SAE Customer Service
E-mail: CustomerService@sae.org
Phone: 877-606-7323 (inside USA and Canada)
724-776-4970 (outside USA)
Visit the SAE International Bookstore at books.sae.org
The right of Dr Michael John Provost to be identified as the author of this work has been
asserted by him in accordance with the UK Copyright, Designs and Patents Act 1988.
All rights reserved. No part of this book may be reprinted, reproduced or transmitted
in any form or by any electronic, mechanical or other means now known or hereafter
invented or stored in any information storage or retrieval system without permission in
writing from the publisher, except by a reviewer who wishes to quote brief passages in
connection with a review written for insertion in a magazine, newspaper or broadcast.
Copyright permission was sought by the publisher for the use of the images used in
this book, but where this was not possible and amendments are required, arrangements
will be made at the earliest opportunity.
Designations used by companies to distinguish their products are often claimed
as trademarks. All brand names and product names used in this book are trade names,
service marks, trademarks or registered trademarks of their respective owners.
Permission to reproduce extracts from British Standards is granted by BSI. British
Standards can be obtained in PDF or hard copy formats from the BSI online shop:
www.bsigroup.com/shop or by contacting BSI Customer Services for hardcopies only:
Tel: +44 (0)20 8996 9001, Email: cservices@bsigroup.com.
Limit of Liability/Disclaimer of Warranty: While the publisher and author have
used their best efforts in preparing this publication, they make no representations or
warranties, expressed or implied, with respect to the accuracy or completeness of the
contents of this publication and specifically disclaim any implied warranties of merchant-
ability or fitness for any particular purpose. Neither the publisher nor the author can
accept any legal responsibility or liability for any errors or omissions that have been
made or losses which may arise from reliance on information contained within this
publication. This publication is sold on the understanding that the publisher is not
engaged in rendering professional services and neither the publisher nor the author shall
be liable for damages arising herefrom. The material in this publication does not and
is not intended to constitute professional or legal advice. If professional advice or other
expert assistance is required, the services of a competent professional should be sought.
All views expressed in this book are those of the author and are not necessarily fully
endorsed by any of the companies or institutions mentioned in the text.
Neither the publisher nor the author have any responsibility for the persistence
or accuracy of URLs for external or third-party internet websites referred to in this
publication and do not guarantee that any content on such websites is, or will remain,
relevant, accurate or appropriate.
© 2019 SAE International v
contents
Preface xv
Acknowledgments xvii
List of Acronyms xix
CHAPTER 1
Introduction 1
A “Map” of the Book 1
What Are Assets? 2
Why Worry about Asset Management? 3
What Do We Need to Know about Our Assets? 3
How Do We Find Out What Is Happening? 3
What Is the Business Benefit? 4
Who Is in the Best Position to Carry Out Asset Management? 4
What Is Servitization? 5
Summary of the Book 5
References 7
Websites 7
CHAPTER 2
The Business Imperative 9
Introduction 9
Companies that Have Embraced Servitization 12
Problems and Issues with Making Services a Separate
Business Unit 16
The Importance of Human Factors 17
Strategy 18
Financial Evaluation and Modelling 19
The Value of In-Service Monitoring of Assets 20
Life Cycle Costing 23
Process Chain Network Analysis 25
Books and Papers 25
Consultant Papers 26
Cambridge Service Alliance 28
© 2019 SAE International vii
viii Contents
Aston Business School 33
Other UK Universities 35
Universities Outside the United Kingdom 37
References 38
Websites 56
Additional Material 58
References 58
Websites 62
CHAPTER 3
Modelling and Simulation 63
Introduction 63
Why Is Modelling and Simulation Useful? 63
Levels of Modelling 64
Simulation 65
Books and Papers 67
Some Useful Sources of Information for Specific
Disciplines and Equipment Types 67
General Mathematical Modelling 68
Modelling Tools 68
Reference Material 69
Aerodynamics, Fluid Mechanics, and Turbomachinery 69
Thermodynamics 70
Control Systems 70
Electrical Systems and Batteries 70
Heating, Ventilation, and Air Conditioning (HVAC) 70
Aeroengines and Gas Turbines 71
Aircraft 71
Automotive 72
Diesels and Turbocharging 72
Railways 73
Ships 73
Combined Heat and Power (CHP) 73
Fuel Cells 73
Pumps 74
Wind Turbines, Solar, and Renewable Energy 74
References 75
Websites 83
Additional Material 84
References 84
Websites 85
Contents ix
CHAPTER 4
Analysis 87
Introduction 87
Facets of Analysis 87
Difficulties with the Analysis Process 88
The “Traditional” Approach to Analysis 88
Iterative Analysis 89
An Alternative Approach to Analysis 91
Optimal Estimation and Kalman Filtering 93
The Kalman Filter Equations 94
Problems with the Kalman Filter 95
Books and Papers 95
References 96
Websites 98
Additional Material 98
Reference 98
CHAPTER 5
Observability 99
Introduction 99
Setting Up an Analysis 99
Generation of Exchange Rate Tables 100
Correlations Between Measurements 101
Inclusion of Sensor Bias 103
Correlations Between Component Performance Parameter
Changes and/or Sensor Biases 104
References 107
CHAPTER 6
Time Series Analysis 109
Introduction 109
Time Series Basics 109
Moving Average 111
Exponential Smoothing 112
Kalman Filtering 113
The Optimal Tracker 114
Improving the Optimal Tracker 115
Books and Papers 116