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Service Productivity Management: Improving Service Performance using Data Envelopment Analysis (DEA) PDF

343 Pages·2006·8.661 MB·English
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by H. David Sherman, Joe Zhu (auth.)| 2006| 343 pages| 8.661| English

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Author:H. David Sherman, Joe Zhu (auth.)
Publication Year:2006
Pages:343
Language:English
File Size:8.661
Format:PDF
Price:FREE
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