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Selling Books on Amazon PDF

107 Pages·2008·0.84 MB·English
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Copyright © 2008 Dan Morrill All rights reserved. ISBN: 1-4392-0269-9 ISBN-13: 9781439202692 Visit www.booksurge.com to order additional copies. Table of Contents Table of Contents 1 Introduction 5 Why Sell Books on Line 7 Why Write a Book that gives away tips and tricks 9 Before you get started Selling Books 10 Do you need a business plan? 11 Creating the simple business plan 13 The Name of your Business 14 Brand Recognition 15 Vision 16 Goals and Objectives 16 Financial Plan 17 Measuring and evaluation 18 Find Space in your house for Books 18 Have a ―staging area‖ 19 Decide on how you want to manage shipping 20 Plan for angry customers 20 Get a business license 21 Build a web site when you get your store name registered as a domain name and get hosting 22 Advertising 23 Amazon Associates Program 24 Web store by Amazon 25 Fulfillment by Amazon 26 Amazon Auctions 27 The more you know 27 Getting Started 28 The Amazon culture for third party sellers 30 Help for new sellers 30 Listing Management and Reports 31 Order Management, shipping, feedback and returns 31 Third Party software and services 32 Seller Soap Box 32 Third party selling taboo forum subjects 32 Where do you get books? 33 Anything about being an ―eBay refugee‖ 34 Whining about being shut down by Amazon 35 Getting the hang of the culture 35 Using Amazon forums, feedback and pricing to your best advantage 36 Where to find books 36 Wholesale 37 A1Overstock 37 2 | S ec ret s and T i ps for S uccess ful l y S el l i ng on Am az on Book Depot 38 Love for Books 38 American Book Company 39 Retail 39 Goodwill and other stores 39 Book Publishers 40 FOL (Friends of the Library) 42 Craig‘s List 42 Newspaper Ads for Garage Sales and Estate Sales 43 Auctions 43 Book Fairs 43 Treasury Department Auctions 44 Postal Service Auctions 44 Used Book Stores 44 What to do if your wholesale or other supplier goes out of business 45 What books do you want to buy and how cheap can you get them 45 Amazon Sales Rank 45 Penny Books 46 Hardbacks 47 Paper Backs or Soft Cover Books 47 Mass Market paperbacks 48 Unusual Books 48 Textbooks 49 Books by style (what sells well by Genre) 49 Books to avoid 50 Selling Books 51 Amazon.com 52 eBay 53 Half.com (part of eBay) 53 AbeBooks 54 Alibris 54 Grading your books 56 Examples of bad book grading 58 Good examples of grading 59 Be careful how you grade 61 Navigating the Seller Interface at Amazon 62 The initial Screen 62 The right hand side of the screen 63 Your Orders 64 Printing the packing slip 65 The actual order 65 Feedback 65 Performance Summary 67 Listing Books 68 Viewing your inventory 68 Page Hogging 69 3 | S ec ret s and T i ps for S uccess ful l y S el l i ng on Am az on Dealing with Pricing Variances 70 Bargain Books and Normal Hardcover‘s 70 Repricing 71 Getting rid of ―dead wood‖ 71 Blocking Customers 72 Book Selling by Month 73 Service 74 Fulfillment 75 Organization 76 Shipping 76 Tracking 77 International Orders 78 Feedback 78 Lowest price to find shipping supplies 80 Office Supply Stores 80 On Line Postage 81 US Post Office 81 Stamps.com 81 Endicia 82 Making actual postage costs fit the price Amazon gives you 82 Keeping track of your business 83 Book Organization 83 Shipping Costs 84 Home based business 84 Local Laws and Taxes 85 Sales Taxes and other Taxes 85 Income taxes 86 Insurance 86 Serial Bookstore Startups 86 Professional organizations 87 National and International organizations 87 Local State Organizations 88 Know and Use Amazon Best Practices 89 Growing Past Amazon 90 End Thoughts 92 Appendix A – Case Studies 93 Amazon Store Case Study #1 93 Amazon Store Case Study #2 94 Amazon Store Case Study #3 94 Amazon Store Case Study #4 96 Amazon Store Case Study #5 97 Amazon Store Case Study #6 97 Amazon Store Case Study #7 98 Amazon Store Case Study #8 99 Appendix B - Other remainder book companies 102 Endnotes 105 4 | S ec ret s and T i ps for S uccess ful l y S el l i ng on Am az on This book is dedicated to Tammy, Tony, Ralph, Nancy, Amazon, and Amazon sellers everywhere. 5 | S ec ret s and T i ps for S uccess ful l y S el l i ng on Am az on Introduction Many people want to work out a method on how to accomplish financial freedom, and while books might seem like a contradictory way of accomplishing financial freedom is a world where physical items are changing in favor of digital delivery, books are still popular. Books have been with us since we started recording information on clay tablets, and it is unlikely that the joy of holding a book in someone‘s hands is going to go away. There is always a compelling reason to own a book, that is a book‘s enduring quality and the reason why selling books can be profitable. Many people promise to help you make millions on the internet, and have the life style of the rich and famous. The good thing about pitches like this is that they are obviously too good to be true. The reality of selling books on line as an independent store is to know that you are only going to get out of this what you have the time and money to put into this. Realistically though, making money in selling books, or indeed anything, is not going to happen overnight for anyone, even with minimal work, there are still things you will need to do. Even if part time, there will be time spent on prepping, shipping, handling, buying, and selling books on Amazon. The good thing about selling on Amazon is that people still want books, with sales in the 14 Billion dollar rangei there is plenty of room in the Amazon third party system for a new bookseller. The very real problem is getting set up, finding quality high rank books to sell, and engaging the customer. As an Amazon third party seller, you are using their system to sell you books. They have no obligation to you, yet there are major obligations that you owe them. 6 | S ec ret s and T i ps for S uccess ful l y S el l i ng on Am az on Why Sell Books on Line Selling books on line is one of the few businesses you can start on a small budget, get immediate success at, and build up as you go along. Starting off with as little as 200 dollars in stock or less, you can turn that around into a decent sized business fairly quickly once you get the hang of selling books on line. Books are not the only thing you can sell on line, short of controlled objects, firearms, and other items that have restrictions on their sale, you can sell just about anything on line. There are many ways of getting stock to sell at wholesale or reduced prices, put a fair markup on them, and turn them around to sell on other venues. Most businesses have what are called ―barriers to entry‖; a barrier to entry can be as simple as money, the money it takes to open up a franchise store or any other store. They can be as complex as the credit and reference checks it takes to open up a franchise store or any other store. Selling used media or books on line has the lowest entry pointii of anything you can do as a startup. This is called an easy access business that it does not take a lot of money to get started. In some respects, this is a good thing, in that anyone can do it. The bad side to this is that anyone can get into it. The crowding of the markets on Amazon and eBay with both bad sellers and bad buyers demonstrates the idea of an easy access business. The barrier to entry is as simple as ―I have a couple hundred books, what do I do with them‖. To get started all you need is a computer, some inventory that can simply come off the bookshelves in your house, or books that your friends give you that can be immediately turned around for a profit. This is what makes the market crowded; this is also, what is working against your success as an online seller of goods. The only real barrier at any point is your ability to deliver customer service, making the shipping and receiving of the book as painless on buyers as possible. There will be many things outside your control, but there are many things you can do to be successful in selling on line. You do not need a Masters degree, or even a bachelors degree, you can do this by reading books like this, reading the sellers community, and working out how best to do what you want to do, with the knowledge that you have. Book selling on line has become a ―turnkey‖ industry, as long as you have stock, shipping materials, and time, there is no limit to how far you can go in this business. You can even find readymade Amazon stores for sale on Craig‘s list, or on business sales directories. While the world is still working out how to manage the digital delivery of goods, there is something clean and honest about a book. This is something that we have grown up with, even modern kids, in modern schools, still have to buy, own, and use books. Books are deeply embedded into our human culture, that to do away with books completely in favor 7 | S ec ret s and T i ps for S uccess ful l y S el l i ng on Am az on of digital delivery will take many decades to work out, if book printing and reading ever stops at all. There will always be someone wanting to buy a book for pleasure. You will find bookstores in almost every environment that people live in. From small towns to major cities you will find a bookstore. You will find books at Starbucks, you can find a boarders or a Barnes and Noble everywhere, independent booksellers are on line, and own physical stores. Book selling is as fun and rewarding now, as it ever was since the printing press. Bookstores and books are not going away any time soon. Books compete with other forms of entertainment, Television, video games, music, and the internet. The good part to books is that you can take them to bed to read, where the television is too noisy, it is hard to go to sleep when playing a video game, hard to fall asleep to motorhead, and the internet is hard to take to bed with you. You do not have to ―turn off a book on plane take off and landing‖; you do not need a wireless connection or power to read a book. Books work great in full sunlight and in low light. Books are easily transported, come in a variety of colors, types, genres, and there is a book for everyone. Books require minimal attention and care to last for decades. There is nothing in the retail market right now that matches the simple durability of a book. Perceptive shoppers are learning that the used book business is a great way to pick up a book they have wanted to read, at a deeply discounted price. There are even web sites out there dedicated to finding the lowest cost book by title and conditioniii. These web sites track all the listings on the major book reseller systems like Amazon, Alibris, eBay, and others, to find the best deal. Used books are a booming business, in an otherwise slowly constricting and consolidating book printing and selling business. Selling books on line also gives shoppers the chance to find rebel books, or books that go against convention that will not be found in the big box Boarders or Barnes and Nobel stores. If you want to find something as controversial as the ―Turner Diaries‖ or as frequently banned as ―The Anarchists Cookbook‖ odds are most likely that the only place you can find them at a reasonable price if you can find them at all, is to find them on line. Selling books on line is something that everyone can win at, from the deaf, to the physically impaired; anyone can sell a book on line as long as they can make it to the post office. Even that is not required anymore, if you use on line postage, if you can make it to your mailbox, and your mailbox is big enough, you can sell books on line. No one is going to say that ―You will make millions overnight‖, selling books is what you put into it, how smart you shop for inventory, and what your overall goals are, and what your ambition looks like. Anyone offering millions overnight is glossing over the work, and likely making one of those ―too good to be true‖ offers that we hear about so often. People will always be sucked into the ―too good to be true‖ offer, scammers know that. 8 | S ec ret s and T i ps for S uccess ful l y S el l i ng on Am az on On line book selling can become a lifestyle, or it can become a way to bring in a little extra money while you are enjoying retirement, or college life. That the part where selling books on line is so compelling, it can be done anywhere as long as there is enough storage for stock, a ready mail person, and the desire to provide exceptional customer service. Why Write a Book that gives away tips and tricks There are always reasons that people write books about selling on popular ecommerce platforms like Amazon and Ebay, and there are a number of very good books already out there. Some of the better books out there are falling quickly out of print. Ecommerce, selling books on Amazon is also not something that stays the same all the time, tastes change, systems change, updates and upgrades will change how you interact with the ecommerce platform of choice. Many of the better books on how to sell on Amazon are out of print, or in need of updating to reflect more about how these systems work. As well as ways to use those ecommerce systems to their best effect for the book seller. Some of the out of print books are: How to Sell Used Books on Amazon: The Stay-at-Home Mom's Secret Step-by-Step Guide to Making Thousands of Dollars a Month by Christine Miller. There is some controversy about this book that is well worth reading about and finding more about. Online Bookselling: A Practical Guide with Detailed Explanations and Insightful Tips by Michael E. Mould Some of the still in print books are: Sell Your Book on Amazon: The Book Marketing COACH Reveals Top-Secret "How- to" Tips Guaranteed to Increase Sales for Print-on-Demand and Self-Publishing Writers by Brent Sampson and Dan Poynter The Home-Based Bookstore: Start Your Own Business Selling Used Books on Amazon, eBay or Your Own Web Site by Steve Weber There are also many good books on how to open up a brick and mortar bookstore with its associated overhead, along with selling on line through any other ecommerce system. All these books are good in helping a seller learn about how to use the Amazon and other ecommerce systems to sell items on the internet. Some even take personal experience and put them together into a great book to read, but still leaves the reader wanting more. The reason to write a book like this is to share personal experience, the trials, the fun, the not so fun, and the approaches to working with a modern ecommerce system, with a business that has few barriers to access like selling books. There is nothing better than your first sale, there is nothing better than your 1000th sale, and there is nothing worse than your first negative feedback that drops your seller rating into the ground. There is 9 | S ec ret s and T i ps for S uccess ful l y S el l i ng on Am az on also nothing worse than the customer who cannot, under any circumstances, be made happy. Books like this help you through the joy and pain of running any kind of retail shop, and are important to read before and while you are engaged in customer facing retail. This book takes the seller story further that other books, by tying in all the back end support systems like Sellers discussion forums which you should read and know, going through the seller interface screen by screen. New and even experienced sellers can gain a lot of knowledge about Amazon by following along in this book. Readers will have a real opportunity to use the experiences of many sellers, to build out an effective way of selling books on line that works for them. That is where the tips and secrets comes into play, there is so much to learn, that actual experience from sellers can help new sellers learn the tricks of the trade. Before you get started Selling Books There are some things to think about before you start selling books. Book selling is not for everyone even if there are low barriers to entry. You should ask these general questions so that you can help define how you want to sell books on line, and where your ambitions truly lay when it comes to selling things on Amazon. There are many people who will start an on line book store at Amazon, there are few that will turn this into a continual growth business that over time can bring in enough income to live comfortably. As you watch the Amazon or any other e-commerce site bulletin board or forum system, you will see booksellers with high ambitions, but flame out and close after 60 days. You will see people with 96 items in stock and on the site for five years. Amazon caters to all levels of book selling, from the casual student to the dedicated ambitious bookseller. The question you need to ask yourself is what kind of bookseller do you want to be? You will see that people who actually stay in business for an extended period of time are few. Sellers who have been on line for years have a wealth of experience that they give out free on the Amazon Seller Community. They will help sellers who do not know how to grade a book properly, how to deal with penny sellers and all the associated issues from having an account frozen, to the AtoZ claim service. The seller community is an excellent resource to help you understand how to grade books, what are the best strategies for selling books are on ―The River.‖ It is easy to find those sellers that have no business plan, and no goals for their business. They start quickly, provide very bad customer support, and are banned by Amazon very quickly. When you are selling books on line, you are in business, and that means you are in business ―for profit.‖ Every businessperson has to ask the question, ―What am I in business to do‖? Am I in business to make a lot of money and get rich? On the other hand, am I in business to make a little side money to help pay bills, pay for that vacation, and generally make life a little easier for the family? Are you doing this as a way to make a little extra money while you are on retirement? 10 | S ec ret s and Ti ps for S ucces sful l y S el l i ng o n Am az on

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Most books are stored in the elastic cloud where traffic is expensive. For this reason, we have a limit on daily download.