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Selected Readings on Information Technology and Business Systems Management PDF

566 Pages·2008·5.92 MB·English
by  In Lee
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Selected Readings on Information Technology and Business Systems Management In Lee Western Illinois University, USA InformatIon scIence reference Hershey • New York Director of Editorial Content: Kristin Klinger Senior Managing Editor: Jennifer Neidig Managing Editor: Jamie Snavely Assistant Managing Editor: Carole Coulson Typesetter: Michael Brehm Cover Design: Lisa Tosheff Printed at: Yurchak Printing Inc. Published in the United States of America by Information Science Reference (an imprint of IGI Global) 701 E. Chocolate Avenue, Suite 200 Hershey PA 17033 Tel: 717-533-8845 Fax: 717-533-8661 E-mail: Table of Contents Prologue ...........................................................................................................................................xviii About the Editor .............................................................................................................................. xxix Section I Fundamental Concepts and Theories Chapter I E-Entrepreneurship: The Principles of Founding Electronic Ventures ................................................... 1 Tobias Kollmann, University of Duisburg-Essen, Germany Chapter II The Role of Government in E-Business Adoption ............................................................................... 16 Barbara Roberts, The University of Southern Queensland, Australia Mark Toleman, The University of Southern Queensland, Australia Chapter III The Role of Simulation in Business Process Reengineering ................................................................ 33 Firas M. Alkhaldi , Arab Academy for Banking and Financial Sciences, Jordan Mohammad Olaimat, Arab Academy for Banking and Financial Sciences, Jordan Abdullah Abdali Rashed, Saba University, Yemen Chapter IV Environmental Drivers of E-Business Strategies Among SMEs .......................................................... 59 Alessandro Arbore, Bocconi University, Italy Andrea Ordanini, Bocconi University, Italy Section II Development and Design Methodologies Chapter V Conficts, Compromises, and Political Decisions: Methodological Challenges of Enterprise-Wide E-Business Architecture Creation ......................................................................... 71 Kari Smolander, Lappeenranta University of Technology, Finland Matti Rossi, Helsinki School of Economics, Finland Chapter VI Nazar Foods Company: Business Process Redesign Under Supply Chain Management Context ....... 94 Vichuda Nui Polatoglu, Anadolu University, Turkey ChapterVII BROOD: Business Rules-Driven Object Oriented Design ................................................................. 108 Pericles Loucopoulos, Loughborough University, UK Wan M.N. Wan Kadir, Universiti Teknologi Malaysia, Malaysia Chapter VIII Best Practice in Company Standardization ......................................................................................... 141 Henk J. de Vries, Erasmus University, Rotterdam, The Netherlands Florens J. C. Slob, Van Gansewinkel Zuid-Holland, Vlaardingen, The Netherlands Section III Tools and Technologies Chapter IX Best Practice in Leveraging E-Business Technologies to Achieve Business Agility ......................... 164 Ehap H. Sabri, University of Texas at Dallas, USA Chapter X Building Dynamic Business Process in P2P Semantic Web ............................................................... 186 Timon C. Du, The Chinese University of Hong Kong, Hong Kong, China Eldon Y. Li, National Chengchi University, Taiwan & California Polytechnic State University, USA Chapter XI Patterns for Designing Agent-Based E-Business Systems .................................................................. 202 Michael Weiss, Carleton University, Canada Chapter XII Performance Evaluation of Consumer Decision Support Systems ..................................................... 225 Jiyong Zhang, Ecole Polytechnique Fédérale de Lausanne (EPFL), Switzerland Pearl Pu, Ecole Polytechnique Fédérale de Lausanne (EPFL), Switzerland Chapter XIII E-Business Technologies in E-Market Literature ............................................................................... 244 Nikos Manouselis, Agricultural University of Athens, Greece Section IV Utilization and Application Chapter XIV Process-Oriented Assessment of Web Services .................................................................................. 269 Jan-Hendrik Sewing, Siemens Management Consulting, Germany Michael Rosemann, Queensland University of Technology, Australia Marlon Dumas, Queensland University of Technology, Australia Chapter XV Application of Web Services in the Context of E-Procurement: An SME Foci ................................. 294 Stanley Oliver, University of Bolton, UK Kiran Maringanti , University of Bolton, UK Chapter XVI E-Business Adoption in SMEs: Some Preliminary Findings from Electronic Components Industry ................................................................................................ 321 Mark Xu, Portsmouth Business School, UK Ravni Rohatgi, Southampton, UK Yanqing Duan, University of Bedfordshire, UK Chapter XVII How Can Internet Service Providers Tap into the Potentially-Lucrative Small Business Market? .... 339 Avinash Waikar, Southeastern Louisiana University, USA Minh Q. Huynh, Southeastern Louisiana University, USA Chapter XVIII Process-Driven Business Integration Management for Collaboration Networks ............................... 356 Dominik Vanderhaeghen, Institute for Information Systems (IWi) at the German Research Center for Artifcial Intelligence (DFKI), Germany Anja Hofer, Institute for Information Systems (IWi) at the German Research Center for Artifcial Intelligence (DFKI), Germany Florian Kupsch, Institute for Information Systems (IWi) at the German Research Center for Artifcial Intelligence (DFKI), Germany Chapter XIX Measurements in E-Business .............................................................................................................. 375 Damon Aiken, Eastern Washington University, USA Section V Critical Issues Chapter XX E-Business in Developing Countries: A Comparison of China and India .......................................... 385 Peter V. Raven, Seattle University, USA Xiaoqing Huang, Seattle University, USA Ben B. Kim, Seattle University, USA Chapter XXI A Model of Information Security Governance for E-Business ........................................................... 404 Dieter Fink, Edith Cowan University, Australia Tobias Huegle, Edith Cowan University, Australia Martin Dortschy, Institute of Electronic Business–University of Arts, Germany Chapter XXII A Security Blueprint for E-Business Applications .............................................................................. 416 Jun Du, Tianjin University, China Yuan-Yuan Jiao, Nankai University, China Jianxin (Roger) Jiao, Nanyang Technological University, Singapore Chapter XXIII E-Business Process Management and Intellectual Property: Issues and Implications ....................... 427 Kathleen Mykytyn, Southern Illinois University, USA Peter Mykytyn, Southern Illinois University, USA Chapter XXIV E-Business Risk Management in Firms .............................................................................................. 448 Ganesh Vaidyanathan, Indiana University South Bend, USA Section VI Emerging Trends Chapter XXV Evaluating E-Business Leadership and its Links to Firm Performance ............................................ 471 Jing Quan, Salisbury University, USA Chapter XXVI Business Networking: The Technological Infrastructure Support ..................................................... 481 Claudia-Melania Chituc, Faculty of Engineering of the University of Porto (FEUP), INESC Porto, Portugal Américo Lopes Azevedo, Faculty of Engineering of the University of Porto (FEUP), INESC Porto, Portugal Chapter XXVII Outsourcing Non-Core Business Processes: An Exploratory Study .................................................. 499 Adriana Romaniello, Universidad Rey Juan Carlos, Spain B. Dawn Medlin, Appalachian State University, USA Chapter XXVIII Delivering the ‘Whole Product’: Business Model Impacts and Agility Challenges in a Network of Open Source Firms .................................................................................................. 516 Joseph Feller, University College Cork, Ireland Patrick Finnegan, University College Cork, Ireland Jeremy Hayes, University College Cork, Ireland Index ................................................................................................................................................... 530 Detailed Table of Contents Prologue ...........................................................................................................................................xviii About the Editor .............................................................................................................................. xxix Section I Fundamental Concepts and Theories Chapter I E-Entrepreneurship: The Principles of Founding Electronic Ventures ................................................... 1 Tobias Kollmann, University of Duisburg-Essen, Germany The fundamental advantages of information technology in regard to effciency and effectiveness assure that its diffusion in society and in most industries will continue. The constant and rapid development of Internet-related technologies in the accompanying net economy has inevitably had a signifcant infu- ence on various possibilities for developing innovative online business concepts and realizing these by establishing entrepreneurial ventures. The term “e-entrepreneurship” respectively describes the act of founding new companies that generate revenue and profts independent from a physical value chain. With this in mind, this chapter focuses on the process of creating electronic customer value within the net economy as well as the success factors and development phases of electronic ventures. Chapter II The Role of Government in E-Business Adoption ............................................................................... 16 Barbara Roberts, The University of Southern Queensland, Australia Mark Toleman, The University of Southern Queensland, Australia This chapter provides an analysis of the role of government in e-business adoption with empirical evi- dence from Australia. It is shown that government infuence is multifaceted. Governments champion e-business adoption for national economic gain; they provide the physical network on which much of e-business depends and increasingly provide e-government services to improve regulation and compli- ance effectiveness. E-government in particular can act as a strong driver of organizational adoption for some types of e-business processes. The authors hope that further research by IS professionals will guide future e-business project directions by improving the understanding of government’s role in e-business adoption in practice, which in turn will improve theoretical understanding of how the benefts can best be maximized. Chapter III The Role of Simulation in Business Process Reengineering ................................................................ 33 Firas M. Alkhaldi , Arab Academy for Banking and Financial Sciences, Jordan Mohammad Olaimat, Arab Academy for Banking and Financial Sciences, Jordan Abdullah Abdali Rashed, Saba University, Yemen This chapter discusses the importance of business process simulation, illustrating the relationship be- tween business process reengineering (BPR) and change management and focusing on both the role of simulation in supporting BPR and the effect of simulation on business environment related skills, business management related skills, leadership related skills, employees empowering level, process im- provement, ethical issues, and stakeholders’ management skills. This selection also discusses the value of simulation in implementing reengineering strategies, presents future challenges of business process simulation, and describes the limitations of simulation technology in reengineering business processes. Finally, it concludes with a discussion of the characteristics of successful simulation and simulation applications. Chapter IV Environmental Drivers of E-Business Strategies Among SMEs .......................................................... 59 Alessandro Arbore, Bocconi University, Italy Andrea Ordanini, Bocconi University, Italy In front of traditional interpretations of the digital gap based on endogenous conditions of the frms, this chapter intends to emphasize the importance that some external pressures may have on the e-busi- ness strategy of small and medium enterprises (SMEs). The environmental factors analyzed here are market position, competitive intensity, and institutional pressures. SMEs have been grouped according to their level of e-business involvement, in relation to the number of e-business solutions adopted so far. A general conclusion is that different models seem to explain exclusion and involvement. Specif- cally, two factors among those analyzed reveal to be more suitable in explaining e-business exclusion. They are the size of a SME and a lack of institutional pressures to adopt. On the other hand, e-business involvement seems to be primarily prompted by a selective competitive environment and not by imita- tive behaviors, as in the previous case. Section II Development and Design Methodologies Chapter V Conficts, Compromises, and Political Decisions: Methodological Challenges of Enterprise-Wide E-Business Architecture Creation ......................................................................... 71 Kari Smolander, Lappeenranta University of Technology, Finland Matti Rossi, Helsinki School of Economics, Finland This chapter describes the architecture development process in an international ICT company, which is building a comprehensive e-business system for its customers. The implementation includes the inte

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