SAP Product Lifecycle Management - Amazon S3

103 Pages·2013·3.7 MB·English

by  Hanneke Raap

Hanneke Raap
SAP® Product Lifecycle Management
Bonn (cid:2) Boston
Contents at a Glance
1 Product Lifecycle Management ................................................. 17
2 Product Management ............................................................... 49
3 Product Data Management ....................................................... 149
4 Product Variants, Classification, and Collaboration ................. 245
5 Maintenance and Customer Service ......................................... 317
6 Product Compliance .................................................................. 425
7 Project Management ................................................................. 503
8 Product Quality and Product Change Management ................. 601
9 Relevant SAP PLM Additions .................................................... 687
10 Product Insight and Analytics ................................................... 739
11 Conclusion ................................................................................. 793
A Relevant Courses per Chapter ................................................... 809
B Additional SAP PLM Resources ................................................. 813
C The Author ................................................................................. 815
Contents
Acknowledgments ............................................................................................ 15
1 Product Lifecycle Management ................................................. 17
1.1 Goal and Purpose of the Book ........................................................ 17
1.1.1 Target Audience ................................................................. 18
1.1.2 Chapter Outline ................................................................. 19
1.2 SAP ................................................................................................ 22
1.3 The SAP Product Portfolio .............................................................. 25
1.3.1 SAP Business Suite and SAP ERP ........................................ 26
1.3.2 The Current SAP Solution Portfolio .................................... 30
1.3.3 The SAP Business Suite Release Strategy ............................ 31
1.3.4 SAP Solution Manager ....................................................... 32
1.4 Product Lifecycle Management ....................................................... 33
1.4.1 What Is Product Lifecycle Management? ............................ 34
1.4.2 Current Trends and Challenges ........................................... 38
1.4.3 Benefits of Using SAP PLM ................................................. 42
1.4.4 Solution Map for SAP PLM ................................................ 44
1.4.5 Solution Map for SAP ERP ................................................. 46
1.5 Summary ........................................................................................ 47
2 Product Management ................................................................ 49
2.1 Product Strategy and Planning ........................................................ 51
2.1.1 SAP Strategy Management ................................................. 51
2.1.2 SAP Governance, Risk, and Compliance ............................. 66
2.1.3 Central Master Data GRC ................................................... 71
2.1.4 Product Compliance and Policy Management .................... 78
2.1.5 Product Risk Management with SAP GRC .......................... 81
2.1.6 Product Intellectual Property Management
with SAP GRC .................................................................... 91
2.1.7 SAP Strategy Management and SAP GRC Architecture ....... 105
2.2 Planning and Management ............................................................. 106
2.2.1 PPM Data Model ............................................................... 108
2.2.2 Processes in Portfolio Management .................................... 116
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2.3 Functional Execution ...................................................................... 127
2.3.1 Idea Management .............................................................. 128
2.3.2 Code Name “Edison” ......................................................... 128
2.3.3 SAP Product Definition ...................................................... 132
2.3.4 Concept Development ....................................................... 137
2.3.5 Requirements Management ............................................... 139
2.3.6 Market Launch Management ............................................. 143
2.4 Summary ........................................................................................ 146
3 Product Data Management ....................................................... 149
3.1 Product Master Data and Structure Management ........................... 150
3.1.1 Product Structure Management ......................................... 150
3.1.2 Integrated Product and Process Engineering (iPPE) ............ 173
3.1.3 Routing Management and Process Development ............... 191
3.2 Document Management ................................................................. 194
3.2.1 Benefits of Using SAP DMS ................................................ 195
3.2.2 SAP DMS Features and Functions ...................................... 196
3.2.3 Finding a Document .......................................................... 208
3.2.4 Access to Document Data .................................................. 209
3.2.5 Integration of External Systems to SAP PLM ....................... 213
3.3 Product Costing .............................................................................. 217
3.3.1 Business Benefits ................................................................ 217
3.3.2 Product Costing Tools ........................................................ 218
3.3.3 Product Cost Planning Features .......................................... 221
3.4 Specification Management and Recipe Management ...................... 224
3.4.1 Specification Management ................................................. 225
3.4.2 Substance Management ..................................................... 227
3.4.3 Phrase Management .......................................................... 231
3.4.4 Recipe Management .......................................................... 232
3.4.5 Trial Management .............................................................. 240
3.4.6 Reporting in Recipe Management ...................................... 242
3.5 Summary ........................................................................................ 243
4 Product Variants, Classification, and Collaboration .................. 245
4.1 Classification .................................................................................. 246
4.1.1 Purpose of Classification .................................................... 247
4.1.2 Benefits of Classification ..................................................... 248
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Contents
4.1.3 Classification Functions and Features ................................. 248
4.2 Variant Configuration ..................................................................... 258
4.2.1 Why Use Variant Configuration? ........................................ 259
4.2.2 Product Variants ................................................................ 261
4.3 Object Dependencies ..................................................................... 271
4.3.1 Syntax of Dependencies ..................................................... 273
4.3.2 Dependency Variant Tables ................................................ 276
4.3.3 Analyze and Trace .............................................................. 277
4.4 Business Scenarios for Product Variants .......................................... 283
4.4.1 One-Step Configuration (No BOM) .................................... 284
4.4.2 Single-Level BOM Explosion/Order BOM Configuration ..... 285
4.4.3 Multilevel BOM Explosion ................................................. 285
4.5 Variant Configuration Applied in Other Settings ............................. 287
4.6 Engineering and R&D Collaboration ................................................ 289
4.6.1 Product Development ........................................................ 292
4.6.2 Development Collaboration ............................................... 298
4.6.3 Engineering Collaboration .................................................. 299
4.7 Manufacturing Collaboration .......................................................... 311
4.7.1 Prototyping and Ramp-Up ................................................. 311
4.7.2 Integrated Product and Process Engineering (iPPE) ............ 314
4.7.3 Interfacing ......................................................................... 314
4.8 Summary ........................................................................................ 314
5 Maintenance and Customer Service ..........................................317
5.1 Asset Operations and Maintenance ................................................ 317
5.1.1 SAP Enterprise Asset Management ..................................... 318
5.1.2 Maintenance Activities and Strategies ................................ 319
5.1.3 Benefits of SAP Maintenance and SAP Customer Service .... 322
5.2 Service and Maintenance Structure Management ........................... 322
5.2.1 Technical Objects ............................................................... 322
5.2.2 Common Functions for Technical Objects .......................... 333
5.2.3 Enhancing Technical Objects .............................................. 349
5.3 Main Transactional Objects ............................................................ 350
5.3.1 Object Information ............................................................ 350
5.3.2 Maintenance Notification .................................................. 351
5.3.3 Maintenance or Customer Service Work Order .................. 354
5.3.4 Customer Repair Order ...................................................... 360
5.3.5 Measurement Documents .................................................. 361
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Contents
5.3.6 Maintenance Plan .............................................................. 364
5.3.7 Maintenance Strategy ........................................................ 366
5.3.8 Maintenance Task List ........................................................ 367
5.3.9 Service Contracts ............................................................... 367
5.3.10 Visualization and Publication ............................................. 368
5.3.11 Logbook or Shift Reports ................................................... 369
5.4 Configuration Management ............................................................ 373
5.4.1 Categorize and Classify Technical Objects ........................... 374
5.4.2 Use Bill of Materials ........................................................... 376
5.4.3 Verify Configuration ........................................................... 376
5.4.4 Spare Parts Management and Maintenance Catalogs .......... 377
5.5 Main Maintenance and Customer Service Processes ....................... 379
5.5.1 Organizational Data Setup ................................................. 380
5.5.2 Technical Objects ............................................................... 381
5.5.3 Handover and Takeover ..................................................... 382
5.5.4 Maintenance Cost Budgeting ............................................. 385
5.5.5 Breakdown Maintenance ................................................... 393
5.5.6 Emergency Maintenance .................................................... 398
5.5.7 Corrective Maintenance ..................................................... 399
5.5.8 Inspection .......................................................................... 400
5.5.9 Preventive Maintenance .................................................... 401
5.5.10 Project-Oriented Maintenance ........................................... 404
5.5.11 Returns and Repairs ........................................................... 407
5.5.12 Reporting and Analysis ....................................................... 409
5.6 Supplementary Maintenance and Customer Service Processes ........ 410
5.6.1 Capacity Requirements Planning ........................................ 411
5.6.2 Refurbishment of Spare Parts ............................................. 412
5.6.3 Pool Asset Management .................................................... 415
5.6.4 Work Clearance Management ............................................ 417
5.6.5 Warranty Claim Processing ................................................. 419
5.6.6 Lean Scenario .................................................................... 420
5.6.7 Mobile Scenarios ............................................................... 423
5.7 Summary ........................................................................................ 423
6 Product Compliance ................................................................... 425
6.1 SAP Environment, Health, and Safety Management ........................ 439
6.1.1 Basic Master Data in SAP EHS Management ....................... 441
6.1.2 Global Label Management ................................................. 443
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Contents
6.1.3 SAP Product Safety Component ......................................... 446
6.1.4 Dangerous Goods Management ......................................... 451
6.1.5 Hazardous Substance Management .................................... 459
6.1.6 SAP Waste and Recycling ................................................... 462
6.1.7 SAP Recycling Administration ............................................ 469
6.2 Operational Risk Management ........................................................ 472
6.2.1 Incident Management ........................................................ 474
6.2.2 SAP EHS Risk Assessment ................................................... 477
6.2.3 SAP EHS Program Management ......................................... 482
6.2.4 Management of Change ..................................................... 482
6.2.5 Maintenance Workers Safety .............................................. 484
6.3 SAP Audit Management ................................................................. 488
6.3.1 SAP Audit Management Master Data Objects .................... 491
6.3.2 The Audit Process .............................................................. 496
6.4 Summary ........................................................................................ 502
7 Project Management ..................................................................503
7.1 SAP Project Management Solutions ................................................ 505
7.1.1 SAP Project System ............................................................ 505
7.1.2 SAP Project and Portfolio Management ............................. 506
7.1.3 SAP Investment Management ............................................ 507
7.1.4 Determining Which Project Management Solution
to Use When ...................................................................... 509
7.2 Project and Resource Management with SAP ERP ........................... 511
7.2.1 Project Initiation ................................................................ 513
7.2.2 Project Planning: Initial and Detailed Planning ................... 517
7.2.3 Project Approval and Budgeting ......................................... 531
7.2.4 Execution and Monitoring .................................................. 533
7.2.5 Closing ............................................................................... 541
7.3 SAP Investment Management within SAP ERP ................................ 543
7.3.1 SAP Investment Management Data Model ......................... 544
7.3.2 SAP Investment Management Business Scenario ................ 546
7.3.3 When to Use SAP Investment Management or
PPM–Portfolio Management .............................................. 549
7.4 Project Management in PPM .......................................................... 551
7.4.1 Data Model for Projects ..................................................... 553
7.4.2 Create Project .................................................................... 555
7.4.3 Plan Project ....................................................................... 559
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Contents
7.4.4 Manage Resources ............................................................. 570
7.4.5 Manage Visibility ............................................................... 578
7.4.6 Execute and Track .............................................................. 582
7.4.7 Close Project ...................................................................... 583
7.5 Project Collaboration ...................................................................... 584
7.5.1 Collaboration Folders ......................................................... 585
7.5.2 Collaboration in Projects .................................................... 591
7.6 Other Project Management Applications ........................................ 592
7.6.1 PPM as a Central Tool ........................................................ 594
7.6.2 Open PS ............................................................................ 595
7.6.3 SAP Enterprise Project Connection ..................................... 596
7.7 Summary ........................................................................................ 600
8 Product Quality and Product Change Management ................. 601
8.1 Product Quality Management ......................................................... 603
8.1.1 Product Quality Master Data .............................................. 611
8.1.2 Quality Engineering ........................................................... 630
8.1.3 Quality Assurance and Control ........................................... 659
8.1.4 Quality Improvement ......................................................... 666
8.2 Product Change Management ........................................................ 673
8.2.1 Master Data Objects Used for ECM .................................... 675
8.2.2 Business Scenario for Change and Configuration
Management ..................................................................... 680
8.3 Summary ........................................................................................ 684
9 Relevant SAP PLM Additions ..................................................... 687
9.1 SAP Fleet Management .................................................................. 687
9.1.1 Administration ................................................................... 690
9.1.2 Maintenance ...................................................................... 703
9.1.3 Operations ......................................................................... 705
9.2 SAP Mobile Platform ...................................................................... 715
9.2.1 SAP Mobile Product Portfolio ............................................ 717
9.2.2 SAP PLM Mobile Applications ........................................... 723
9.2.3 B2E Apps for SAP by Syclo ................................................. 726
9.2.4 B2E Apps by SAP ............................................................... 734
9.2.5 Analytics Apps ................................................................... 736
9.3 Summary ........................................................................................ 737
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Contents
10 Product Insight and Analytics ....................................................739
10.1 Product Intelligence Business Processes .......................................... 740
10.1.1 SAP 3D Visual Enterprise ................................................... 741
10.1.2 Reporting, Querying, and Analyzing ................................... 744
10.1.3 Enabling Enterprise and Business Object Search ................. 747
10.2 Standard Reporting in SAP ERP ...................................................... 748
10.2.1 Standard Reports and Lists ................................................. 749
10.2.2 Reporting in SAP EHS with WII Integration ........................ 751
10.2.3 Reporting in Logistics Information System .......................... 753
10.2.4 Business Context Viewer (BCV) .......................................... 757
10.3 Reporting with Comprehensive SAP Products ................................. 765
10.3.1 SAP NetWeaver BW ........................................................... 766
10.3.2 SAP BusinessObjects .......................................................... 782
10.3.3 Future Outlook .................................................................. 791
10.4 Summary ........................................................................................ 791
11 Conclusion ..................................................................................793
Appendices .......................................................................................807
A Relevant Courses per Chapter ................................................................... 809
B Additional SAP PLM Resources ................................................................. 813
C The Author ............................................................................................... 815
Index ................................................................................................................ 817
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Ensure your products comply with the latest regulations and conform to
industry best practices through a holistic solution that covers the entire
lifecycle of a product, gives insights about its contents, and includes label-
ing and datasheets for the product itself.
6 Product Compliance
In Chapter 2, we began to discuss product compliance and how SAP Governance,
Risk, and Compliance (SAP GRC) can help you ensure product compliance. But
product compliance is more than just making sure that you record your products
and legislation information; as you can see in Figure 6.1, a growing number of
laws and regulations require that you keep a record of which specific materials or
ingredients were used in self-produced or purchased end products. All of the pro-
cesses needed to support those product compliance activities are supported by
SAP Product Compliance and SAP Environment, Health, and Safety Management
(SAP EHS Management) offerings.
Canada Europe China Global
(cid:2) CEPA (cid:2) IPPC (cid:2) Prevention and (cid:2) IATA-DGR
(cid:2) Clean Air Act (cid:2) UNFCCC control of water and (cid:2) IMDG
(cid:2) Canada Water Act (cid:2) REACH air pollution (cid:2) GHS
(cid:2) Toxic Substances (cid:2) RoHS/WEEE (cid:2) Hazardous chemical (cid:2) Kyoto Protocal (LA)
Management (cid:2) EPER/E-PRTR management
(cid:2) Dangerous Substances (cid:2) China RoHS
67/548/EEC
(cid:2) Energy Use in Products
(cid:2) EMAS
(cid:2) ADR, RID Japan
(cid:2) COSHH (cid:2) Basic Environmental
(cid:2) Directive 89/655/EEC Law
(cid:2) Green Purchasing
US
(cid:2) Clean Air Act
(cid:2) Clean Water Act Australia
(cid:2)(cid:2)(cid:2)(cid:2)(cid:2)(cid:2)(cid:2)(cid:2) CFRSEOTCAFSPEFCSDCCRRRRHARCCAAAAALA L(cid:2)(cid:2) a nii(COtn.MieoonSt.reueH ,mA rnxNAnimatcaOSrtoytei viM1-)rose8ipnc 0Sbaea0Ealc M0sinfeioc AormRnNatAivTe, (cid:2)(cid:2)(cid:2)(cid:2) GCLAOHAAeociirazrrgetmzo ieTNasnmonrlEeadxhoP toi&oicnMouus wnSs sN yeeWnE aGtPlathasMhesteetisc
Figure 6.1 Regulations
425