Table Of Content

RETHINKING PROJECT MANAGEMENT FOR A DYNAMIC AND DIGITAL WORLD Material in this book is taken from the following books written by one or more of the authors, with permission from Taylor & Francis Group: A Human Centered Approach to Management Ethics / ISBN: 9780367734749 / 2018 Brain Based Enterprises: Harmonising the Head, Heart and Soul of Business / ISBN: 9781138036741 / 2018 Communicating Project Management: A Participatory Rhetoric for Development Teams / ISBN: 9781138046382 / 2019 Design + Environment: A Global Guide to Designing Greener Goods / ISBN: 9781874719434 / 2001 Eff ectual Entrepreneurship / ISBN: 9781138923782 / 2017 Hacker Culture and the New Rules of Innovation / ISBN: 9781138102118 / 2018 Managing Knowledge in Project Environments / ISBN: 9781472480279 / 2019 Managing Projects in a World of People, Strategy and Change / ISBN: 9781138326637 / 2019 Portfolio Management: A Strategic Approach / ISBN: 13978148225104 / 2015 Product Stewardship in Action: Th e Business Case for Life-Cycle Th inking / ISBN: 9781783533367 / 2017 Rethinking Leadership: A Human Centered Approach to Management Ethics / ISBN: 9781138036574 / 2018 Systems Leadership: Creating Positive Organisations (2nd Ed.) / ISBN: 9781351107150 / 2018 Th e Project Workout: Th e Ultimate Guide to Directing and Managing Business-Led Projects (5th Ed.) / ISBN: 9781138721449 / 2019 Total Construction Management—Lean Quality in Construction Project Delivery / ISBN: 9781138908543 / 2017 RETHINKING PROJECT MANAGEMENT FOR A DYNAMIC AND DIGITAL WORLD EDITED BY DARREN DALCHER First Edition published 2022 by CRC Press 6000 Broken Sound Parkway NW, Suite 300, Boca Raton, FL 33487-2742 and by CRC Press 2 Park Square, Milton Park, Abingdon, Oxon, OX14 4RN © 2022 Taylor & Francis Group, LLC CRC Press is an imprint of Taylor & Francis Group, LLC Reasonable efforts have been made to publish reliable data and information, but the author and publisher can not assume responsibility for the validity of all materials or the consequences of their use. 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For works that are not available on CCC please contact [email protected] Trademark notice: Product or corporate names may be trademarks or registered trademarks and are used only for identification and explanation without intent to infringe. Library of Congress Cataloging-in-Publication Data A catalog record has been requested for this book ISBN: 978-1-032-13312-6 (hbk) ISBN: 978-1-032-13311-9 (pbk) ISBN: 978-1-003-22861-5 (ebk) DOI: 10.1201/9781003228615 Trademarks Used in This Book Airbnb is a registered trademark of Airbnb, Inc. in San Francisco, CA. Amazon is a registered trademark of Amazon Technologies, Inc., in Seattle, WA. Apple is a registered trademark of Apple, Inc., in the United States and other countries. Facebook is a registered trademark of Facebook, Inc., in Menlo Park, CA. Google is a registered trademark of Google LLC in Mountain View, CA. ISO is a registered trademark of International Organization for Standards (ISO). 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Contents Contents vii List of Figures and Tables xiii About the Editor xv Contributing Authors xvii Introduction 1 Rethinking the Future of Project Management 2 Darren Dalcher Predicting the Future 3 But Is It Really All About Technology? 4 Looking Forward to Post-Industrial Development 6 The Emergence of the Project Society 8 The Challenge of Now and the Person of Tomorrow 11 The Future Is Here Already 13 Advances in Project Management 15 Guiding Principles for Future Leading 16 References 18 Chapter 1: Quality 23 The Quest for Supreme Performance: Benchmarking to Save Lives 24 Darren Dalcher The Power and Potential Impact of Benchmarking 25 Looking Elsewhere: From Racing Cars to Saving Lives 27 Directing the Lean Quality Management Revolution 29 Benchmarking Reprised 30 Progressing Beyond the Benchmarking Paradox 31 References 32 Lean Quality in Construction Project Delivery—A New Model and Principles 33 John Oakland and Marton Marosszeky vii viii Rethinking Project Management for a Dynamic and Digital World Construction Industry Challenges and Solutions 33 Lean Quality: A New Model for Improved Outcomes in the Construction Sector 33 The Principles of Lean Quality in Construction 35 Values and Long-Term Philosophy 37 Conclusions 40 References 40 Chapter 2: Communication 41 Communicating Beyond Our Hidden Assumptions 42 Darren Dalcher Exploring the Context 42 The Peril and Power of Hidden Assumptions 43 New Insights in Communicating Project Management 45 References 46 Communicating Project Management: A Participatory Rhetoric for Development Teams 48 Benjamin Lauren Communicating Leadership, Positionality, and Identity 49 Introducing The Gardener 50 Introducing The Chef 53 Comparing Communication Values of The Gardener and The Chef 56 Leadership Identity as Rhetorical Performance 57 References and Further Reading 59 Chapter 3: Teams 61 From Teams and Teamwork to Teaming 62 Darren Dalcher The Difference Between Groups and Teams 63 The Dynamic Dysfunctions of Teams 63 The Return of Trust 64 Who Is Packing Your Parachute? 66 Creative Teams 68 Teaming for Success 70 References 72 Leading Brainy Teams 74 Peter Cook Brain Based Enterprises 74 Leading Brainy Teams 77 Summary 80 References 81 Contents ix Chapter 4: Leadership 83 The Followership Advantage: Reconfi guring Leadership for Success 84 Darren Dalcher What Worked Before? 84 Beyond Toxic Leadership 85 Empowering Followers 87 Asking the Impossible 88 Turn the Ship Around 89 The Way Forward: I Intend to . . . 90 The New Management: Human-Centred Systems 91 Postheroic Leadership Is Here 92 Repositioning Leadership and Followership 93 References 94 Human-Centred Management: A Systemic Interrelation 96 Roland Bardy The Four Perspectives 97 Interrelating the Four Perspectives Through Multi-Stakeholder Dialogues 102 References 109 Chapter 5: Life Cycle 113 Organising for Project Work: Thinking Beyond Project Delivery 114 Darren Dalcher Why Life Cycles? 114 Rethinking Project Management 115 Refl ecting on the Shape, Effi cacy, and Purpose of Life Cycles 116 The Problem with Shared Practice 118 The Death of Common Sense? 119 Turning Knowledge into Action 120 Refl ection Reprised: Looking at Impacts 121 The Demise of Project Delivery 123 References 124 The Project Framework: Understanding Gates and Stages 125 Robert Buttrick Projects as Vehicles of Change 125 Gates and Stages 127 The Project Framework 131 Some Key Questions 134 How Can I Apply the Framework? 138 Summary 141 References 141