Table Of Content

to PUBLIC PRODUCTIVITY & MANAGEMENT REVIEW Volume 20 Number 1 (September 1996) 1-112 Number 2 (December 1997) 113-216 Number 3 (March 1997) 217-352 Number 4 (June 1997) 353-496 Authors: ADAMS, GUY B., “Racism, Community, and Democracy: The Ethics of Affirmative Action,” 243. AL-KAZEMI, ALI, see Zajac, G. BARTELS, LYNN K., see Pynes, J. E. BATTALINO, JOHN, LISA BEUTLER, and ABRAHAM B. (RAMI) SHANI, “Large-System Change Initiative: Transformation in Progress at the California Department of Corrections,” 24. BERMAN, EVAN M., see West, J. P. BERRY, FRANCES STOKES, “Explaining Managerial Acceptance of Expert Systems,” 323. BEUTLER, LISA, see Battalino, J. BRUCE, WILLA, and ETHEL WILLIAMS, “Productivity and Affirmative Action,” 224. CALLAHAN, KATHE, see Gabrielian, V. COLEMAN, HENRY A., see Joseph, A. M. CREWSON, PHILIP E., “Are the Best and the Brightest Fleeing Public Sector Employment? Evidence From the National Longitudinal Survey of Youth,” 363. CRUM, JOHN, and KATHERINE C. NAFF, “Looking Like America: The Continuing Importance of Affirmative Action in Federal Employment,” 272. DESAI, SWATI, see Prager, J. DuPONT-MORALES, M. A., “Government Reinvention and Affirmative Action: Implications for Women and Minorities,” 288. ELDEN, MAX, and STEVEN L. SANDERS, “Vision-Based Diagnosis: Mobilizing for Transformational Change in a Public Organization,” 11. FISK, DONALD M., and MARY M. GREINER, “Divergent Labor Productivity Trends: State and Local Government Utility Services,” 174. FRANKLIN, AIMEE L., see Hale, M. M. FREEMAN, E. WAYNE, see Ryzin, G. G. van. GABRIELIAN, VATCHE, and KATHE CALLAHAN, “Flexible Performance Strategies: Responding to Change,” 117. GEORGE, GERARD, see Stone, W. S. GIANAKIS, JERRY AL., “Big Bets Gone Bad by Philippe Jorion” [Book Review], 213. GOLEMBIEWSKI, ROBERT T., “Public-Sector Change and Burnout: Phases as Antecedent, Limiting Condition, and Common Consequence,” 56. GREINER, MARY M., see Fisk, D. M. GUY, MARY E., “Counterpoint: By Thine Own Voice, Shall Thou Be Known,” 237. HAGGLUND, PETER B., and BENGT STYMNE, “The Speedy Government: The Halving of Throughput Times in a Swedish Provincial Government,” 45. to PUBLIC PRODUCTIVITY & MANAGEMENT REVIEW Volume 20 Number 1 (September 1996) 1-112 Number 2 (December 1997) 113-216 Number 3 (March 1997) 217-352 Number 4 (June 1997) 353-496 Authors: ADAMS, GUY B., “Racism, Community, and Democracy: The Ethics of Affirmative Action,” 243. AL-KAZEMI, ALI, see Zajac, G. BARTELS, LYNN K., see Pynes, J. E. BATTALINO, JOHN, LISA BEUTLER, and ABRAHAM B. (RAMI) SHANI, “Large-System Change Initiative: Transformation in Progress at the California Department of Corrections,” 24. BERMAN, EVAN M., see West, J. P. BERRY, FRANCES STOKES, “Explaining Managerial Acceptance of Expert Systems,” 323. BEUTLER, LISA, see Battalino, J. BRUCE, WILLA, and ETHEL WILLIAMS, “Productivity and Affirmative Action,” 224. CALLAHAN, KATHE, see Gabrielian, V. COLEMAN, HENRY A., see Joseph, A. M. CREWSON, PHILIP E., “Are the Best and the Brightest Fleeing Public Sector Employment? Evidence From the National Longitudinal Survey of Youth,” 363. CRUM, JOHN, and KATHERINE C. NAFF, “Looking Like America: The Continuing Importance of Affirmative Action in Federal Employment,” 272. DESAI, SWATI, see Prager, J. DuPONT-MORALES, M. A., “Government Reinvention and Affirmative Action: Implications for Women and Minorities,” 288. ELDEN, MAX, and STEVEN L. SANDERS, “Vision-Based Diagnosis: Mobilizing for Transformational Change in a Public Organization,” 11. FISK, DONALD M., and MARY M. GREINER, “Divergent Labor Productivity Trends: State and Local Government Utility Services,” 174. FRANKLIN, AIMEE L., see Hale, M. M. FREEMAN, E. WAYNE, see Ryzin, G. G. van. GABRIELIAN, VATCHE, and KATHE CALLAHAN, “Flexible Performance Strategies: Responding to Change,” 117. GEORGE, GERARD, see Stone, W. S. GIANAKIS, JERRY AL., “Big Bets Gone Bad by Philippe Jorion” [Book Review], 213. GOLEMBIEWSKI, ROBERT T., “Public-Sector Change and Burnout: Phases as Antecedent, Limiting Condition, and Common Consequence,” 56. GREINER, MARY M., see Fisk, D. M. GUY, MARY E., “Counterpoint: By Thine Own Voice, Shall Thou Be Known,” 237. HAGGLUND, PETER B., and BENGT STYMNE, “The Speedy Government: The Halving of Throughput Times in a Swedish Provincial Government,” 45. INDEX 489 HALE, MARY M., and AIMEE L. FRANKLIN, “Reevaluating Methods of Establishing Priorities for Governmental Services,” 384. HARRIS, RICHARD H., see Poister, T. H. HENEGHAN, PHILIP M., see Moore, G. C. HUBBELL, LARRY, “Handbook of Organization Studies, edited by Stewart R. Clegg, Cynthia Hardy, and Walter R. Nord” [Book Review], 475. JAMES, JOSEPH A., “The Rebirth of Federalism: Slouching Toward Washington by David B. Walker” [Book Review], 101. JEFFREY, CHRISTINA F., “Point: Rethinking Affirmative Action,” 228. JOSEPH, ALMA M., and HENRY A. COLEMAN, “Affirmative Action and Economics: 4 Framework for Analysis,” 258. JURKIEWICZ, CAROLE L., and TOM K. MASSEY, “What Municipal Employees Want From Their Jobs Versus What They are Getting: A Longitudinal Comparison,” 129. KING, CHERYL SIMRELL, “Character: An Individualistic Theory of Politics by Frederick D. Homer” [Book Review], 336. KING, CHERYL SIMRELL, “Collaborative Leadership: How Citizens and Civic Leaders Can Make a Difference by David D. Crislip and Carl E. Larson” [Book Review], 336. KING, CHERYL SIMRELL, “Leadership for the Public Service: Power and Policy in Action by Richard A. Loverd” [Book Review], 336. KING, CHERYLSIMRELL, “The Long Haul: An Autobiography by Myles Horton, with Judith and Herbert Kohl” [Book Review], 336. KING, CHERYL SIMRELL, “On Becoming a Servant Leader by Robert K. Greenleaf, edited by D. M. Frick and L. C. Spears” [Book Review], 336. KING, CHERYL SIMRELL, “Stewardship: Choosing Service Over Self-Interest by Peter Block” [Book Review], 336. LAM, JERMAIN T. M., “Transformation From Public Administration to Management: Success and Challenges of Public Sector Reform in Hong Kong,” 405. MANION, PATRICK W., “Accountability for Performance: Measurement and Monitoring in Local Gov- ernment, edited by David N. Ammons” [Book Review], 345. MANION, PATRICK W., “Continual Improvement in Government: Tools and Methods, by Jerry W. Koehler and Joseph M. Pankowski” [Book Review], 345. MANION, PATRICK W., “Handbook of Practical Program Evaluation, edited by Joseph S. Wholey, Harry P. Hatry, and Kathryn E. Newcomer” [Book Review], 345. MANION, PATRICK W., “Municipal Benchmarks: Assessing Local Performance and Establishing Com- munity Standards, by David N. Ammons” [Book Review], 345. MANION, PATRICK W., “Teams in Government: A Handbook of Team-Based Organizations, by Jerry W. Koehler and Joseph M. Pankowski” [Book Review], 345. MASSEY, TOM K., see Jurkiewicz, C. L. MENZEL, DONALD C., “Ethics Stress in Public Organization,” 70. MOORE, GEORGE C., and PHILIP M. HENEGHAN, “Defining and Prioritizing Public Performance Requirements,” 158. NAFF, KATHERINE C., see Crum, J. NEWMAN, MEREDITH A.., “Sex, Race, and Affirmative Action: An Uneasy Alliance,” 295. PEGNATO, JOSEPH A.., “Is a Citizen a Customer?” 397. POISTER, THEODORE H., and RICHARD H. HARRIS, “Service Delivery Impacts of TQM: A Prelimi- nary Investigation,” 84. PRAGER, JONAS, and SWATI DESAI, “Privatizing Local Government Operation: Lessons From Federal Contracting Out Methodology,” 185. PYNES, JOAN E., and LYNN K. BARTELS, “The Times They are a Changing: Implications of Workplace Changes for the Development of Selection Examinations,” 121. RAHM, DIANNE, and B. J. REED, “Going Remote: The Use of Distance Learning, the World Wide Web, and the Internet in Graduate Programs of Public Affairs and Administration,” 459. REED, B. J., see Rahm, D. SANDERS, STEVEN L., see Elden, M. 490 PPMR/ June 1996 SEPIC, F. THOMAS, “Public-Sector Change Strategies: A Current Look at Successes, Obstacles to Implementation, and Burnout,” 5. SHANI, ABRAHAM B. (RAMI), see Battalino, J. SILBERBERG, MINA, “The Evolution of Assistance to Grassroots Organizations: The Impacto f Linkage,” 432. STONE, WARREN S., and GERARD GEORGE, “On the Folly of Rewarding A, While Hoping for B: Measuring and Rewarding Agency Performance in Public-Sector Strategy,” 308. STYMNE, BENGT, see Hagglund, P. B. TROGEN, PAUL, “Local Economic Development: Analysis and Practice, by John Blair” [Book Review], 478. TROGEN, PAUL, “Local Economic Development in Local Government, edited by Roger L. Kemp” [Book Review], 478. VAN RYZIN, GREGG G., and E.W AYNE FREEMAN, “Viewing Organizations as Customers of Govern- ment Services: Data From Maryland’s Housing Development Programs,” 419. VINZANT, DOUGLAS H., and JANET C. VINZANT, “Strategy and Organizational Capacity: Finding a Fit,” 139. VINZANT, JANET C., see Vinzant, D. WEST, JONATHAN P., and EVAN M. BERMAN, “Administrative Creativity in Local Government,” 446. WILLIAMS, ETHEL, see Bruce, W. ZANETTI, LISA A., “Postmodern Management and Organization Theory edited by David M. Boje, Robert P. Gephart, Jr., and Tojo Joseph Thatchenkery” [Book Review], 200. ZAJAC, GARY, and ALI AL-KAZEMI, “Reinventing Government and Redefining Leadership: Implica- tions for Personnel Management in Government,” 372. ZANETTI, LISA A., “Postmodern Public Administration: Toward Discourse by Charles J. Fox and Hugh T. Miller” [Book Review], 204. Articles: “Administrative Creativity in Local Government,” West and Berman, 446. “Affirmative Action and Economics: A Framework for Analysis,” Joseph and Coleman, 258. “Are the Best and the Brightest Fleeing Public Sector Employment? Evidence From the National Longitu- dinal Survey of Youth,” Crewson, 363. “Counterpoint: By Thine Own Voice, Shall Thou Be Known,” Guy, 237. “Defining and Prioritizing Public Performance Requirements,” Moore and Heneghan, 158. “Divergent Labor Productivity Trends: State and Local Government Utility Services,” Fisk and Greiner, 174. “Ethics Stress in Public Organization,” Menzel, 70. “Explaining Managerial Acceptance of Expert Systems,” Berry, 323. “The Evolution of Assistance to Grassroots Organizations: The Impact of Linkage,” Silberberg, 432. “Flexible Performance Strategies: Responding to Change,” Gabrielian and Callahan, 117. “Going Remote: The Use of Distance Learning, the World Wide Web, and the Internet in Graduate Programs of Public Affairs and Administration,” Rahm and Reed, 459. “Government Reinvention and Affirmative Action: Implications for Women and Minorities,” DuPont- Morales, 288. “Ts a Citizen a Customer?” Pegnato, 397. “Large-System Change Initiative: Transformation in Progress at the California Department of Corrections,” Battalino et al., 24. “Looking Like America: The Continuing Importance of Affirmative Action in Federal Employment,” Crum and Naff, 272. “On the Folly of Rewarding A, While Hoping for B: Measuring and Rewarding Agency Performance in Public-Sector Strategy,” Stone and George, 308. “Point: Rethinking Affirmative Action,” Jeffrey, 228. INDEX 491 “Privatizing Local Government Operation: Lessons From Federal Contracting Out Methodology,” Prager and Desai, 185. “Productivity and Affirmative Action,” Bruce and Williams, 224. “Public-Sector Change and Burnout: Phases as Antecedent, Limiting Condition, and Common Conse- quence,” Golembiewski, 56. “Public-Sector Change Strategies: A Current Look at Successes, Obstacles to Implementation, and Burnout,” Sepic, 5. “Racism, Community, and Democracy: The Ethics of Affirmative Action,” Adams, 243. “Reevaluating Methods of Establishing Priorities for Governmental Services,” Hale and Franklin, 384. “Reinventing Government and Redefining Leadership: Implications for Personnel Management in Govern- ment,” Zajac and Al-Kazemi, 372. “Service Delivery Impacts of TQM: A Preliminary Investigation,” Poister and Harris, 84. “Sex, Race, and Affirmative Action: An Uneasy Alliance,” Newman, 295. “The Speedy Government: The Halving of Throughput Times in a Swedish Provincial Government,” Hagglund and Stymne, 45. “Strategy and Cirganizational Capacity: Finding a Fit,” Vinzant and Vinzant, 139. “The Times They are a Changing: Implications of Workplace Changes for the Development of Selection Examinaticns,” Pynes and Bartels, 121. “Transformation From Public Administration to Management: Success and Challenges of Public Sector Reform in Hong Kong,” Lam, 405. “Viewing Organizations as Customers of Government Services: Data From Maryland’s Housing Develop- ment Programs,” Van Ryzin and Freeman, 419. “Vision-Based Diagnosis: Mobilizing for Transformational Change in a Public Organization,” Elden and Sanders, 11. “What Municipal Employees Want From Their Jobs Versus What They are Getting: A Longitudinal Comparison,” Jurkiewicz and Massey, 129. Book Notes: By Roberta L. Tipton, 213. By Roberta L. Tipton and Ann Vreeland Watkins, 105, 483. Book Reviews: “Accountability for Performance: Measurement and Monitoring in Local Government edited by David N. Ammons,” Manion, 345. “Big Bets Gone Bad by Philippe Jorion,” Gianakis, 213. “Character: An Individualistic Theory of Politics by Frederick D. Homer,” King, 336. “Collaborative Leadership: How Citizens and Civic Leaders Can Make a Difference by David D. Crislip and Carl E. Larson,” King, 336. “Continual Improvement in Government: Tools and Methods by Jerry W. Koehler and Joseph M. Pank- owski,” Manion, 345. “Handbook of Organization Studies, edited by Stewart R. Clegg, Cynthia Hardy, and Walter R. Nord,” Hubbell, 475. “Handbook of Practical Program Evaluation edited by Joseph S. Wholey, Harry P. Hatry, and Kathryn E. Newcomer,” Manion, 345. “Leadership for the Public Service: Power and Policy in Action by Richard A. Loverd,” King, 336. “Local Economic Development: Analysis and Practice, by John Blair,” Trogen, 478. “Local Economic Development in Local Government, edited by Roger L. Kemp,” Trogen, 478. “The Long Haul: An Autobiography by Myles Horton, with Judith and Herbert Kohi,” King, 336. “Municipal Benchmarks: Assessing Local Performance and Establishing Community Standards by David N. Ammons,” Manion, 345. “On Becoming a Servant Leader by Robert K. Greenleaf, edited by D. M. Frick and L. C. Spears,” King, 336. 492 PPMR/ June 1996 “Postmodern Management and Organization Theory edited by David M. Boje, Robert P. Gephart, Jr., and Tojo Joseph Thatchenkery,” Zanetti, 200. “Postmodern Public Administration: Toward Discourse by Charles J. Fox and Hugh T. Miller,” Zanetti, 204. “The Rebirth of Federalism: Slouching Toward Washington by David B. Walker,” James, 101. “Stewardship: Choosing Service Over Self-Interest by Peter Block,” King, 336. “Teams in Government: A Handbook of Team-Based Organizations by Jerry W. Koehler and Joseph M. Pankowski,” Manion, 345.