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» page range of each issue is as follows: High Tech High Touch, 43:363 Jan/Feb, 43:1-68 The Horror Readers’ Advisory, 43:301 Mar/Apr, 43:69-132 Information Literacy, 43:363-64 PUBLIC May/Jun, 43:133-—96 International Encyclopedia of Informa- Jul/Aug, 43:197-248 tion and Library Science, 2d ed, LIBRARIES Sep/Oct, 43:249-304 43:128-29 Nov/Dec, 43:305-76 The Internet under the Hood, 43:362 INDEX TO Introduction to Reference Work in the Digital Age, 43:300-301 A VOLUME 43 Journals of the Century, 43:63 ACCESS TO INFORMATION. See DIGI Learn Basic Library Skills, 43:62 TAL DIVIDE 2004 The Librarian’s Guide to Writing for Adkins, Denice. See Bala, Beth Publication, 43:242-43 Adkins, Denice, ind Deny se K Sturges Libraries, Mission and Marketing, Library Service Planning with GIS and PREPARED BY 43:243-44 Census Data, 43:165-70 Correction JANET RUSSELL The Library’s Legal Answer Book, 43:267 43:61-62 Alessio, Amy Lobbying for Libraries and the Public’ How Things Change: An Interview with Access to Government Information, Patrick Jones (“Book Talk”), 43:88—90 Here Come the Boomers “Verso” 43:364 Trend-Watching in Young Adult Litera 43:141. 144 Men’s Health on the Internet, 43:62 ture: An Interview with Michael Cart Bala, Beth, and Denice Adkins Metadata Fundamentals for All Librari- ‘Book Talk”), 43:154-55 Library and Information Needs of Lati- ans, 43:191 Almand, Nancy nos in Dunklin County, Missouri, The Neal-Schuman Authoritative Guide \ Good Manager Is i Good Person 43:119-22 to Kid’s Search Engines, Subject Direc- “Perspective s”), 43:206 Baranowski, Richard, and Teresa tories, and Portals, 43:60 Anderson, She ila Calderone Net Effects, 43:299-300 Interviewing the Interviewer “Inter Reconnecting the Past through Oral His Picture Books Plus, 43:186—87 Views”), 43:99-100 tory, 43:109-12 Pioneers and Leaders in Library Services ANN ARBOR (Mich DISTRICT LI Barber, Peggy. See Wallace, Linda to Youth, 43:241 BRARY Barnes, Jeannette Public Library Start Up Guide, 43:362 New Sustainable Branch Opens in Ann Good Grace: An Encomium for the Best Puzzles and Essays from “The Ex- Arbor (“Tales”), 43:204 ot Bosses (“Perspectives”), 43:209 change,” 43:63 ARAPAHO! Colo LIBRARY DIS Bertot, John Carlo. See Koontz, Christie Ready-To-Go Storytimes, 43:126 TRICT Boge, Patricia School & Public Libraries, 43:189-91 Arapahoe Library District Secures In Community Partnerships at the LaCrosse Something Funny Happened at the Li- creased Funds (“Tales”), 43:145—46 Wisc.) Public Library (“Perspec- brary, 43:187-88 AUBURN (Maine) PUBLIC LIBRARY tives”), 43:151-52 Story Hour, 43:242 What about the Library? [literacy pro Bohrer, Clara N. Storytime Action, 43:241 grams] (“Perspectives”), 43:22-23 The Economics of Mgiteracy (“From the Straight from the Stacks, 43:244 AUDIOVISUAL MATERIALS President”), 43:203 Strauss’ Handbook of Business Informa Preserving Videotapes in Libraries, Libraries at Risk? (“From the Presi tion, 43:362-63 43:219-22 dent”), 43:311 Teen Genreflecting, 43:302 Auld, Hampton, and Nann Blaine Hilyard \ Smart Start “From the President”), Teen Spaces, 43:126-27 Asking the Deep Questions An Interview 43:255 Teenplots, 43:302 with Eleanor Jo (Joey Rodger (“Per BOHRER, CLARA NALLI Virtual Inequality, 43:299 spectives”), 43:317-22 Bohrer Begins Term as President of the The Virtual Reference Librarians Hand- Auld, Hampton (Skip Public Library Association (“News”), book, 43:128 Good Boss, Bad Boss: What Makes a 43:239 The Visible Librarian, 43:62-63 Good Supervisor, Manager, Director, BOOK DRIVES Winning Authors, 43:300 or Other Type of Leader “Dp| er. spec Books for Kids (“Tales”), 43:146 BOOK STORES. See also STORES IN LI- tives”), 43:206-11 Books for the Troops (“Tales”), 43:146 BRARIES Patrons, Customers, Users, Clients: Who BOOK REVIEWS, 43:60-63, 126-28, Literacy Day at Borders Books (“Tales”), Are They and What Difference Does It 186-91, 241-44, 299-302, 362-64 43:205 Make What We Call Them? (“Perspec The Accidental Systems I ibrarian, Book Talk (column) tives”), 43:81-87 43:60-61 Bookslut: An Interview with Jessa AUTHORS. See also Book Talk (column The Accidental Webmaster, 43:188-89 Crispin, 43:212, 216 Read This! It Will Change Your Life: The Attracting, Educating, and Serving Re- How Things Change: An Interview with Making of a Creative Reader [Peggy mote Users through the Web, 43:186 Patrick Jones, 43:88-90 Christian], 43:33-—40 Best Books for Children, 43:299 Kids Should Feel Free to Dance: An In- AWARDS Booktalks and More, 43:244 terview with Julie Anne Peters, Librarians Win RIF’s Top Volunteer Business Statistics on the Web, 43:187 43:268-70 Honors, 43:329 Connecting Boys with Books, 43:126 A Part of What I Do: An Interview with Connecting Kids and the Web, 43:129 Mark Salzman, 43:323-25 B Empowering Your Library, 43:241-42 A Slave to Reading: An Interview with The Encyclopedia of Library and Infor Annie Proulx, 43:24-25 BABY BOOMERS mation Science, 2d ed, 43:128-29 Trend-Watching in Young Adult Litera- Directions and Connections for Boomers Getting Graphic!, 43:301-2 ture: An Interview with Michael Cart, and Seniors (“Verso”), 43:256-59 Help Wanted, 43:127-28 43:154-55 PUBLIC LIBRARIES NOVEMBER/DECEMBER 2004 368 » page range of each issue is as follows: High Tech High Touch, 43:363 Jan/Feb, 43:1-68 The Horror Readers’ Advisory, 43:301 Mar/Apr, 43:69-132 Information Literacy, 43:363-64 PUBLIC May/Jun, 43:133-—96 International Encyclopedia of Informa- Jul/Aug, 43:197-248 tion and Library Science, 2d ed, LIBRARIES Sep/Oct, 43:249-304 43:128-29 Nov/Dec, 43:305-76 The Internet under the Hood, 43:362 INDEX TO Introduction to Reference Work in the Digital Age, 43:300-301 A VOLUME 43 Journals of the Century, 43:63 ACCESS TO INFORMATION. See DIGI Learn Basic Library Skills, 43:62 TAL DIVIDE 2004 The Librarian’s Guide to Writing for Adkins, Denice. See Bala, Beth Publication, 43:242-43 Adkins, Denice, ind Deny se K Sturges Libraries, Mission and Marketing, Library Service Planning with GIS and PREPARED BY 43:243-44 Census Data, 43:165-70 Correction JANET RUSSELL The Library’s Legal Answer Book, 43:267 43:61-62 Alessio, Amy Lobbying for Libraries and the Public’ How Things Change: An Interview with Access to Government Information, Patrick Jones (“Book Talk”), 43:88—90 Here Come the Boomers “Verso” 43:364 Trend-Watching in Young Adult Litera 43:141. 144 Men’s Health on the Internet, 43:62 ture: An Interview with Michael Cart Bala, Beth, and Denice Adkins Metadata Fundamentals for All Librari- ‘Book Talk”), 43:154-55 Library and Information Needs of Lati- ans, 43:191 Almand, Nancy nos in Dunklin County, Missouri, The Neal-Schuman Authoritative Guide \ Good Manager Is i Good Person 43:119-22 to Kid’s Search Engines, Subject Direc- “Perspective s”), 43:206 Baranowski, Richard, and Teresa tories, and Portals, 43:60 Anderson, She ila Calderone Net Effects, 43:299-300 Interviewing the Interviewer “Inter Reconnecting the Past through Oral His Picture Books Plus, 43:186—87 Views”), 43:99-100 tory, 43:109-12 Pioneers and Leaders in Library Services ANN ARBOR (Mich DISTRICT LI Barber, Peggy. See Wallace, Linda to Youth, 43:241 BRARY Barnes, Jeannette Public Library Start Up Guide, 43:362 New Sustainable Branch Opens in Ann Good Grace: An Encomium for the Best Puzzles and Essays from “The Ex- Arbor (“Tales”), 43:204 ot Bosses (“Perspectives”), 43:209 change,” 43:63 ARAPAHO! Colo LIBRARY DIS Bertot, John Carlo. See Koontz, Christie Ready-To-Go Storytimes, 43:126 TRICT Boge, Patricia School & Public Libraries, 43:189-91 Arapahoe Library District Secures In Community Partnerships at the LaCrosse Something Funny Happened at the Li- creased Funds (“Tales”), 43:145—46 Wisc.) Public Library (“Perspec- brary, 43:187-88 AUBURN (Maine) PUBLIC LIBRARY tives”), 43:151-52 Story Hour, 43:242 What about the Library? [literacy pro Bohrer, Clara N. Storytime Action, 43:241 grams] (“Perspectives”), 43:22-23 The Economics of Mgiteracy (“From the Straight from the Stacks, 43:244 AUDIOVISUAL MATERIALS President”), 43:203 Strauss’ Handbook of Business Informa Preserving Videotapes in Libraries, Libraries at Risk? (“From the Presi tion, 43:362-63 43:219-22 dent”), 43:311 Teen Genreflecting, 43:302 Auld, Hampton, and Nann Blaine Hilyard \ Smart Start “From the President”), Teen Spaces, 43:126-27 Asking the Deep Questions An Interview 43:255 Teenplots, 43:302 with Eleanor Jo (Joey Rodger (“Per BOHRER, CLARA NALLI Virtual Inequality, 43:299 spectives”), 43:317-22 Bohrer Begins Term as President of the The Virtual Reference Librarians Hand- Auld, Hampton (Skip Public Library Association (“News”), book, 43:128 Good Boss, Bad Boss: What Makes a 43:239 The Visible Librarian, 43:62-63 Good Supervisor, Manager, Director, BOOK DRIVES Winning Authors, 43:300 or Other Type of Leader “Dp| er. spec Books for Kids (“Tales”), 43:146 BOOK STORES. See also STORES IN LI- tives”), 43:206-11 Books for the Troops (“Tales”), 43:146 BRARIES Patrons, Customers, Users, Clients: Who BOOK REVIEWS, 43:60-63, 126-28, Literacy Day at Borders Books (“Tales”), Are They and What Difference Does It 186-91, 241-44, 299-302, 362-64 43:205 Make What We Call Them? (“Perspec The Accidental Systems I ibrarian, Book Talk (column) tives”), 43:81-87 43:60-61 Bookslut: An Interview with Jessa AUTHORS. See also Book Talk (column The Accidental Webmaster, 43:188-89 Crispin, 43:212, 216 Read This! It Will Change Your Life: The Attracting, Educating, and Serving Re- How Things Change: An Interview with Making of a Creative Reader [Peggy mote Users through the Web, 43:186 Patrick Jones, 43:88-90 Christian], 43:33-—40 Best Books for Children, 43:299 Kids Should Feel Free to Dance: An In- AWARDS Booktalks and More, 43:244 terview with Julie Anne Peters, Librarians Win RIF’s Top Volunteer Business Statistics on the Web, 43:187 43:268-70 Honors, 43:329 Connecting Boys with Books, 43:126 A Part of What I Do: An Interview with Connecting Kids and the Web, 43:129 Mark Salzman, 43:323-25 B Empowering Your Library, 43:241-42 A Slave to Reading: An Interview with The Encyclopedia of Library and Infor Annie Proulx, 43:24-25 BABY BOOMERS mation Science, 2d ed, 43:128-29 Trend-Watching in Young Adult Litera- Directions and Connections for Boomers Getting Graphic!, 43:301-2 ture: An Interview with Michael Cart, and Seniors (“Verso”), 43:256-59 Help Wanted, 43:127-28 43:154-55 PUBLIC LIBRARIES NOVEMBER/DECEMBER 2004 368 Le we BOOKMARKING TOOLS CENTRAL MASSACHUSETTS REGION- COMPUTERS, PUBLIC-USE Online Social Networking Tools (“Inter AL LIBRARY SYSTEM Patience and Pride [young adults teach- net Spotlight”), 43:271-72 Capacity Building for Libraries, ing computer skills] (“Tales”), 43:17 BOOKMOBILES 43:102-7 Connor, Carol J. See Dale, John F. Daughters Honor Parents with Bookmo CHARLESTON COUNTY (S.C.) PUBLIC CONSULTANTS bile Donation (“Opportunities”), 43:98 LIBRARY Getting Your Money’s Worth: How to BOOKS AND READING There’s No “I” in Partnership (Oh, Wait Hire the Right Consultants, Read This! It Will Change Your Life: The “Perspectives” ), 43:147-48 43:223-25 Making yf i Creative Re ide r, CHICAGO (Ill.) PUBLIC LIBRARY Your Perspective on Consultants (“Per- 43:33-—4( STARs (Story-Telling Adult Readers spectives”), 43:264-67 What I Read during My Suu mmer Vaca Shine in Chicago (“Verso”), 43:12-14 CONTINUING EDUCATION tion (“Editor’s Note” , 43:254, 259 CHILDREN’S LITERATURE Online Education @ PLA “News”) BOSTON ( Mass.) PUBLIC LIBRARY Young Readers’ Choice Awards Ac ross 43:123 n Public Onl ne Store Opens Enter America, 43:171-76 COOK MEMORIAL LIBRARY DIS tainment Section “Tales”), 43:205 CHILDREN’S PROGRAMS TRICT (Libertyville, Ill.) Library Web Sites Deconstructed (“Tech Marionette Tradition at Nashville Main Daughters Honor Parents with Bookmo Talk ”), 43:217-18 Library Gets Donation with Strings bile Donation (“Opportunities” Bouchard, Stever Attached (“Tales”), 43:262-63 43:98 What about the | ibrary? literacy pro Neighborhood Group to Fund “Summer COPYRIGHT. See INTELLECTUAI grams] (“Perspectives”), 43:22-23 Saturdays” at Public Library (“Tales” PROPERTY BOZEMAN (Mont.) PUBLIC LIBRARY 43:315 Costabile, Mary. See Roalkvam, Don Rewarding Partne rrsshniinp s Bozeman STARs Story-Telling Adult Readers CRISPIN, JESSA “Perspectives”), 43:152 Shine in Chicago (“Verso”), 43:12-14 Bookslut: An Interview with Jessa BRANCH LIBRARIES Tulsa City-County Library Breaks Sum- Crispin (“Book Talk”), 43:212, 216 Branch Management mer Reading Record (“Tales”), 43:80 CUSTOMER SERVICE Minneapolis-St. Pau Young Readers’ Choice Awards Across Customer Service Through Technology braries, 43:341—46 America, 43:171-76 “Tech Talk”), 43:94-96 , Linda W CHILDREN’S SERVICES Patrons, Customers, Users, Clients: Who In the Name of In(ternet)decency: Laws Are They and What Difference Does It Elizabeth Birr Attempting to Regulate Content Make What We Call Them?, 43:81-87 43:30-32 Deemec Harmful to Children, Open to Surpr 43:353-59 D 43:202, 211 Sights, Sounds, and Silence in Library srickman, \ il Sé Noah, Carolyr Ret rence Services to Children Dale, John F., and Carol J. Connor iS RUGGEMEYER MEMORIA “Verso” 43:313-14 ng for a Building Project and Be BRARY (Monterey Park, ¢ f iristt ian , Pegg£ \ Lincoln, Nebraska “Perspec- Talking w the Polic Read This! It Will Change Your Life: The tives” . 43:264-65 Making f 1 Creative Reader, Davidsson, Robert | Providing Genealogy Research Ser n Public Libraries: Guidelines > ling artnerI ships in Bozeman Ethics (“Verso” , 43:142-44 yectives”), 43:152 DEMOGRAPHIC INFORMATION ry, Edwit \ Library Sery ice Planning with GIS and 20/20 Visior ‘Perspectives”), 43:82 ensus Data, 43:165-70 Correction LEVELAND (Ohio) PUBLIC LIBRARY 43: 267 Cleveland Public Library Is First to Lend Liesandro, Mary Anne :' Popular eBos »*kSs for Smartphones and rsonal, Relevant, and Effective [literacy 7 All PDAs “Tales”), 43:263, 274 ogram] (“Perspectives”), 43:21- CUSTOMER SERVICE ynen, Betsy Applying et Spotlight ¥ Research ( hildhood Pri grams 43:41-45 DIGITAL DIVIDE »p' otitilgoih r Bridging the “Digital Divide” in Col rado Libraries: Survey Results from iop 0 “Internet Spotlight” the 2002 Study, 43:227-32 Correc 43:326-2 tion 43: 308 OLLECTION MANAGEMENT DISPLAYS Weeding the E-Book Collection (“Tech Shopping Bags on Display at the Newark Talk”), 43:158-59 Public Library (“Tales”), 43:79-80 OLUMBUS (Ohio METROPOLITAN Dowling, Brendan LIBRARY Bookslut: An Interview with Jessa Columbus Metropolitan Library Allows Crisp| in “Book Talk” 9 43:212, 216 Kids to Read Off Fines (“Tales”), 43:16 \ Part of What I Do: An Interview with COMIC BOOKS Salzman “Be 0k Talk”), Comic Book and Graphic Novel Re sources “Internet Spotlight”), A Slave to Reading: An Interview with 43:91-92, 118 Annie -roulx “Book Talk”), 43:24-25 PUBLIC LIBRARIES NOVEMBER/DECEMBER 2004 370 Duke, Deborah Government Printing Office Provides Gates, William H., Sr. How Consultants Helped Us Plan (“Per- [raining to Library Community Public Library Association Tenth Nation- spectives”), 43:265-66 (“Tales”), 43:315-16 al Conference...Prepared remarks, DUNKLIN COUNTY (Mo.) FICTION 43:182-84 Library and Information Needs of Lati- Comic Book and Graphic Novel Re- nos in Dunklin County, Missouri, sources “Internet Spotlight”), Providing Genealogy Research Services 43:119-22 43:91-92, 118 in Public Libraries: Guidelines and Romance Writers Name Top Librarian Ethics (“Verso”), 43:142-44 E “Opportunities” ), 43:98 GLENDALE (Ariz.) PUBLIC LIBRARY FINES Directions and Connections for Boomers EARLY CHILDHOOD LITERACY Columbus Metropolitan Library Allows and Seniors (“Verso”), 43:256-59 Mother Goose on the Loose: Applying Kids to Read Off Fines (“Tales”), 43:16 Library Charity Fund Quietly Helps Brain Research to Early Childhood FLORIDA ELECTRONIC LIBRARY Community (“Tales”), 43:316 Programs in the Public Library, Secretary of State Launches Florida Elec- GOVERNMENT DOCUMENTS 43:41-45 tronic Library (“Tales”), 43:145 Government Printing Office Provides PLA Early Literacy Research Demon- FORT WORTH (Tex.) PUBLIC LIBRARY [raining to Library Community strates That Libraries Do Make a Dif- How Consultants Helped Us Plan (“Per- “Tales”), 43:315-16 rerence “News” ), 43:58 spectives”), 43:265-66 Tulsa (Okla.) Library Named Federal De E-BOOKS FOSTER, JANET B. pository Library of the Year (“Oppor Cleveland Public Library Is First to Lend Former Public Libraries Columnist Dies, tunities”), 43:97-98 Popular eBooks for Smartphones and 43:261 Grant, JoAnne M. All PDAs (“Tales”), 43:263, 274 FOUNTAINDALI Il] PUBLIC LI STARs (Story-Telling Adult Readers San Jose Public Library Launches New BRARY Shine in Chicago (“ Verso” , 43:12-14 Digital Library (“Tales”), 43:262 Literacy Day at Borders Books “Tales” GRANTS Weeding the E-Book Collection (“Tech 43:205 Outside the Box “Opportunities” Talk”), 43:158-59 Fraser, Margo and Hilary Munro 43:97-98 Editor’s Note column \ Good Fit: One Library’s Experience Greiner, Tony It Takes a Village [pee with Ergonomic Design, 43:233-38 PVre eser5v ing+ \ ideotapes 43:310, 312 From the President (column 43:219-22 Many People, Many Books, 43:8, 10 The Economics of Literacy (Bohrer), Open to Surprises (Braun), 43:202, 211 43:203 H A Salute to Parent-Librarians, 43:74, 76 Libraries at Risk? (Bohrer), 43:311 [Taking Care of Business (Schatz), More Action Figures Wanted Herrera), HAINES BOROUGH Alaska) PUBLIC 43:138, 140 43:139 LIBRARY What I Read during My Summer Vaca Public Libraries: A Universal Patience and Pride /young adults teach tion, 43:254, 259 Herrera), 43:75 ing computer skills] (“Tales”), 43:17 Edwards, Eli, and Martha G. Krow-Lucal A Smart Start Bohrer), HARTMAN, ROCHELLI The Difference between Lightnis ig Bugs Toward a Literate Natior errera), 43:9 A Fond Farewell, 43:211 —in d IL itagln tning. . Perspectives” UND RAISING Hartman, Rochelle 43:85-86 Library Charity Fund Quietly Helps Outside the 30x grant writing}, E-MAITI Comm. inity (“Tales”), 43:316 43:97-98 onnecting Customer with Colle ctions Local Bank Supports | Drary “Tales” HAWAII STATE PUBLIC LIBRARY E-mai “Tech Talk 43:16 How Hawaii Taxpayers Can Help Their Outside the Box (“*Opportunities” Libraries (“Tales”), 43:79 SECOND LANGUAGI 43:97-98 HEALTH INFORMATION the Px ice at * + le Rp rugeg7e0c < ieens Librar ry Gets Surpr| is: $1 Mil American Indian Health: A New Nation | iprar' 1ie€s “Tales’ , 43:204 ul I brary of Medicine Web ites Suspicious Characters at the “Tales”), 43:315 IBRARY (Balti Public Library [a HELEN M. PLUM MEMORIAI UNDING SOURCES BRARY (Lombard, Ill Ay ipaho \ Robbins Bequest Split Between Library Education and Childrens Services “Opportunities” ), 43:98 HENNEPIN COUNTY (Minn.) LIBRARY ERGONOMICS Taking Col lections to tne Streets: The \ Good Fit: One Lib rary Experience Role of Outreach in Supporting Adult vith Ergonomic Design, 43:233-38 ibraries Literacy (“Perspectives”), 43:20-21 Essex, Don lic Library Herrera, Luis ( Jppos ing the USA PATRIOT ACT: The ase Study, 43:275- More Action Figures Wanted “From the B>e st Alternative for American Librari ,obbins Bequest President”), 43:139 ins, 43:331-40 Education and Public Libraries: A Universal Benefit 4 Yrpto port—u n “From the President”), 43:75 fF Toward a Literate Nation “From the President”), 43:9 FARGO (N.D. PUBLIC LIBRARY HILLSBOROUGH COUNTY (Fila. PUB Coope rat ve Venture “Perspectives sATES FOUNDATION LIC LIBRARY 43:19-20 Public Library Association Tenth Nation Tampa’s Hillsborough County Public Li FEDERAI DEPOSITORY LIBRARY al Conference Prepared remarks, brary Cooperative Rx Pad “Tales” PROGRAM 43:182-84 43:80 PUBLIC LIBRARIES NOVEMBER, DECEMBER 2 371 Auld, Here Come the Trainers!, 43:214-16 Lawrence, Natalie J. l ibrary Weblogs, 43:26-27 There’s No “I” in Partnership (Oh, Wait Online Social Networking Tools, ; “Perspectives”) , 43:147-48 43:271-72 LEADERSHIP Retgrunting, 43:155-—57 Good Boss, Bad Be SS: What Makes a lop Tools of 2004, 43:326-27 Good Supervisor, Manager, Director, ews coi| umn or Other Type of Leader “Perspec Concerns: Scanning Book tives *), 43:206-11 { Library Web Sites, Leeds, ithy Continuing a Century of Public/Private rviewing the Interviewer, 43:99-100 Partnership (“Perspectives”), 43:148 Meaning: An _ Interview with LEXINGTON (Ky.) COMMUNITY COI Elizabe th Birr Moje, 43:30-32 LEGI SOLINET and Lexington Community College Join Forces to Certify Library Paraprofessionals (“Tales”), 43:145 JEFFERSON COUNTY (Colo.) PUBLIC LIBRARIANS AND LIBRARIANSHIP LIBRARY Branch Management: An ( ymputer Res rvations Available at Jef Minneapolis-St. Paul-Area County Public Library braries, 43:341-—46 *Tales”), 43:79 CIPA and the Roles of Public Libraria ns, JOB INTERVIEWS 43:285-90 Attitude and Values in Hiring Libraries at Risk? “From the Pres 1ans “Verso” ), 43:260-61 dent”), 43:311 Interviewer “Inter LIBRARY BOARDS Retirement [sunami Looms ( tracted Director/Board Rural Library as 1 Communi “Verso”), 43:77-78 ty sparkplug “Perspectives” , 43:149 LIBRARY BUILDINGS JONES LIBRARY (A mherst, Mass. \ Good Fit: One Library’s I xper Local Bank Supp« rts Libr ary (“Tales” with Ergonomic Design, 43:233 ] t DO lis Library Lauded for JONES, PATRICK r i I) reesseerrvvaatt io n “Oppor How | An Interview with , 43:98 “Book Talk”), 43:88-90 DIC Branch Koontz Arbor (* LT ai|e s 7 LIBRARY ( ARDS North ( K Right Choice tor . 43:360 “Dp ’ yard? Perspectives iartest Card: The Sm “News” ), 43:296 Wash LIBRARY LIBRARY FURNITURI ews Snow! g on King Coun Library issues a Designers m Web Site (“Ta 11eS ‘Tales , 43:16 Neb.) ¢ ITY LIBRARIES rtora Is uilding Project incoin, Nebraska , 43:264-65 ind Barbara Holden tions to the Streets of Outreach in Supporting “Perspectives” , 43:2 “Tales”), 43:146 LACROSSE (Wisc.) PUBLIC LIBRARY nics of Literacy (“Fr Camml ity tnerships at the LaCrosse lent”), 43:203 Wisc iblic Library “Perspec Information | iteracy in Your Library: tive , 43:1 51 §5 2 Recommended Titles, 43:61 LAS VEGAS-CLARK COUNTY (Nev LI Literacy Day at Borders Books (“Tales” BRARY DISTRICT 43: 205 Library Web Sites Deconstructed “Tech Making Meaning: An Interview with Talk”), 43:217-18 Elizabeth Birr Moje [adolescent litera " sCWS! cy] (“InterViews” , 43:30-32 of In(ternet)decency: Laws Perspectives on Literacy Perspectives to Regulate Content Harmful to Children, READ/Orange County: Changing Lives through Literacy, 43:53-56 PUBLIC LIBRARIES NOVEMBER DECEMBER 2004 372 Talking with the Police at the Brugge Travel the World, But Visit the Library O’Connor, Diana meyer Memorial Library “Tales” First (“Tales”), 43:204-—5, 262 Public Library Districts and Texas: A 43:79 Moe, Tammi Case Study, 43:275-79 Technoalio g g9 y and Literacy Tech Talk”), Bridging the “Digital Divide” in Col OLD TAPPAN (N.]J.) PUBLIC LIBRARY 43:28-2 Qg 39 orado Libraries: Survey Results from Suspicious Characters at the Old Tappan Nation the ... 2002 Study, 43:227-—32 Correc Public Library (“Tales”), 43:263 tion 43: 308 ONE BOOK INITIATIVES Young Reade hoice Awards Across Open Source Softwar ind i Thin-Client Many People, Many Books (“Editor’s Ln erica, : 6 Networking: Economical Alternatives Note”), 43:8, 10 LOCAI HISTORY for Public Libraries, 43:291-95 OPEN SOURCE SOFTWARI mming to Pre mote Local History: MOJE, ELIZABETH BIRR Open Source Software and TT hin-Client ememberi g the Topeka lornado of Making Meaning: An Interview with Networking: Economical Alternatives | 466, 4 Elizabeth Birr Moy “Inntteerr Vi Views ” tor Public Libraries, 43:291-95 ORAL HISTORY PROJECTS Reconnecting the Past through Oral His tory, 43:109-12 N ORANGE COUNTY (Cal if.) PUBLIC LI NASHVILLI Tenn. PUBLIC LIBRARY BRARY Marionette Tradition at Nashville Main READ/Orange County: Changing Lives Library Gets Donatior with Strings through Literacy, 43:53-56 MANAGEMENT Attached *Tales”), 43:262-63 ORLAND PARK (Ill.) PUBLIC LIBRARY Branch Managem NATIONAI COMMISSION ON LI PAL PAK Connects the Public Library to Minneapo}l is-St BRARIES AND INFORMATION SCI the Classroom “pP erspectives F 5. 43:341-46 ENCI 43:148-49 New Goals tor NCLIS, 43:322 OUTREACH NATIONAL LIBRARY OF MEDICINI [Taking Collections to the Streets Role of Outreach in Supporting A ves”), 43:206-11 al Library of Literacy ‘Perspectives”), 43:20- MANSFIELD/RICHLAND ‘Tales”), 43:315 BLIC LIBRARY NATIVE AMERICANS nd | fI feece tity American Indian Health: “Dp i erspect Library Medicine Web sites Pace, Charles *Tales”), 43:315 Cooperative NTY LIBRARY Nelson, Sandra 43:19-20 Nestingit , \ CKI PALM BEACH COUNTY (Fla LIBRARY bra tes Deconstructed SYSTEM Talk”), 43:217-18 PD rovidingTei Genet w|O gy Research Servi MARKETING. See PUBLIC RELATIONS n Public Libraries: Guidelines McClure, Charl Koontz,C l Ethics (“Verso”), 43:142-44 McGrath, Re PARTNERSHIPS It Take Community Partnerships 43:64-65. tives ’), 43:147-52 , 365-66 Toward a Literate Nation NEWARK (N President”), 43:9 Shopping Bags on the Newark PASSPORT SERVICES Public Library (“Tales”), 43:79 Travel the World, But Visit the 43:58 First (“Tales”), 43:204—S, PATRONS. See CUSTOMER SERVICI MEDICAL REFERENCI PERSONNEI INFORMATION Considering Attitude and Values in Hiring MEDICINE HAT PUI 43:102 Public Librarians “Verso” ), 43:260-61 Alberta NOKOMIS (Minn COMMUNITY LI Interviewing the Interviewer “Inter \ Good BRARY Views”), 43:99-100 Neighborhood Grouy und “Summer Xetirement [Tsunami Looms Over Dis at Public Library Tales” tracted Director/Board Teams Good Bosses Change “Ve rso” , 43:77-78 tives”), 43:208-9 CAROLINA \ Salute to Parent-Librarians ‘Editor’s Note”), 43:74, 76 ni Looms wth Carolina Librariar nbrace Perspectives (column tracted Director/Boar« Teams Smartest Card Campaign, 43:308 Asking the Deep Questions: An Interview ‘Verso”), 43:77-78 NURSERY RHYMES with Eleanor Jo (Joe) Rodger, MINNEAPOLIS (Minn PUBLIC LI Mother Goose on the 1L oose: Applying 43:317-22 BRARY Brain Research to Early Childhood Pro Community Partnerships, 43:147-5S2 Minneapolis Library I auded for Archi grams in the Public Library, 43:41-45 Good Boss, Bad Boss: W hat Makes 1 tectural Preservation _ Jpportun Good Supervisor, Manager, Director, ties” , 43:98 O or Other Type of Leader, 43:206-11 MISSION VIEJO (Calif.) LIBRARY Patrons, Customers, Users, Clients: Who Teen Volunteer Hours for B> ook1s OCEAN COUNTY (N.]. LIBRARY Are They and What Difference Does It “Tales”), 43:316 Books for Kids (“Tales ’), 43:146 Make What We Call Them?, 43:81-87 PUBLIC LIBRARIES NOVEMBER/DECEMBER 2004 373 Perspectit\i v es on Li teracy, 43:18-23 Instructions to Authors, 43:66 Tablet PCs: Blending Technology with Your Perspective Consultants, It Takes a Village (“Editor’s Note” Customer Service (“Tales”), 43:16-17 43:264-67 | peer-reviewing], 43:310, 312 Tampa Bay Library Consortium Imple- PETERS, JULIE ANNE PUBLIC LIBRARY DATA SERVICE ments One-Stop Searches’ with Kids Should Feel Free to Dance An In Public Library Data Service Custom WebFeat Prism (“Tales”), 43:205 ter | Anne Peters (“Book Searching (“News”), 43:239 REFERENCE SOURCES Talk”), 43:268-7 Public Library Data Service Statistical The Public Library Geographic Data PHILADELPHIA, FREE LIBRARY OF Report Now Available (“News” base: What Can It Do for Your Li n and Visibilir inant 43:239 brary?, 43:113-18 PUBLIC LIBRARY GEOGRAPHIC RETIREMENT spectives”), 43:15( DATABASI Retirement Tsunami Looms Over Dis PHOENIX (A PUBLIC LIBRARY The Public Library Geographic Data- tracted Director/Board Teams Library Service Planning with GIS base: What Can It Do for Your Li “Verso” ), 43:77-78 brary?, 43:113-18 RFPs PUBLIC RELATIONS Getting Your Money’s Worth: How to Beyond the Newsletter: Concrete Guide- Hire the Right Consultants, Talk”), 43:2 ines and Innovative Ideas for Effective 43:223-25 PLA BOARD Promotion, 43:177-81 Ries- Taggart, Jennifer T. 2004 PLA Election Results, 43:239 Public Libraries: A Universal Benefit Tales from the Front, 43:16-17, 79-80, PLA NATIONAL CONFERENCE 2 “From the President”), 43:75 145-46, 204-5, 262-63. 27 PLA nswers Conte rence Ques \ Smart Start “From the President”), Ritchie, Catherine 43:255 Kids Should Feel Free to Dance: An In- The Smartest Card: The Smartest Cam terview with Julie Anne Peters (“Book paign (“News”), 43:296-98 Talk”), 43:268-70 Tampa’s Hillsborough County Public Li Rittberg, Louise ul Confe Drary Cooperative Rx Pad (“Tales” The Personal Touch Leads to Success 43:182-84 43:80 “Perspectives” , 43:18-19 PLANNING PUBLIC SERVICES RIVERSIDE COUNTY (Calif. LIBRARY Capa \ Computer Reservations Available at Jef SYSTEM ersol County Public Library California DREAMin’: A Model for th GIS and “Tales”), 43:79 School-Public Library Cooperation to Correct PUBLISHERS AND PUBLISHING Improve Student Achievement, 43: 267 Bookslut An Interview with Jessa 43:47-51 POCAHONTAS COUNTY (W. Va FREI Crispin (“Book Talk”), 43:212, 216 Roalkvam, Don, and Mary Costabile LIBRARIES Here Come the Boomers (“Verso” Thet v SSmaplal rkplRuurga l ‘LPiebrrsatr pye ctives QOx RODG43E:R14,1 , 1E4L4 EANOR JO PORT CHESTER N.Y PUBLIC LI QUEENS BOROUGH (N.Y.) PUBLIC LI Asking the Deep Questions: An Interview BRARY BRARY with Eleanor Jo (Joey) Rodger (“Per Homebound | Queens Library Gets Surprise $1 Million spectives” , 43:317-22 Chester (N.Y “Tales”), 43:204 RURAL LIBRARIES ties”), 43:98 The Small Rural Library as a Communi PRESCHOOL PROGRAMS R ty Sparkplug (“Perspectives”), 43:149 CHILDHOOD LITERACY Russell, Carrie PRESERVATION Copyright Concerns: Scanning Book Pre erving \ deot V isons Why Public Libraries Covers to Use on Library Web Sites Should Serve “Customers” (Not Pa ‘Inter Views” . 43:330 trons) (“Perspectives”), 43:81-82 Ratzar ; Jil » CIPA and the Roles of Public Librarians, PROGRAMS 43:285-90 ST. CHARLES (Ill. PUBLIC LIBRARY \-Z READING. See BOOKS AND READING DISTRICT with READING INCENTIVE PROGRAMS. Increasing Technical Services Efficiency See also SUMMER READING PRO to Eliminate Cataloging Backlogs, ti ns tor Boomers GR AMS 43:347-52 Verso”). 43:256-59 Books ft r Kids (“Tales”), 43:146 SALEM-SOUTH LYON Mich.) DIS Young Readers’ Choice Awards Across TRICT LIBRARY America, 43:171-76 Tablet PCs: Blending Technology with RECRUITMENT Customer Service (“Tales”), 43:16-17 Remembering the More Action Figures Wanted (“From the SALZMAN, MARK 1966, 43:161-64 President”), 43:139 \ Part of What I Do: An Interview with Reconnecting the Past t REFERENCE SERVICES Mark Salzman “Book Talk”), tory, 43:109-12 Here Come the Trainers! (“Internet Spot- 43:323-25 PROMOTION. § PUBLIC RELATIONS light”), 43:214-16 SAN JOSE (Calif.) PUBLIC LIBRARY PROULX, ANNIE Retgrunting “Internet Sportlight” San Jose Public Library Launches New \ Slave to Reading: An Interview with 43:155-57 Digital Library (“Tales”), 43:262 Anni Pr 11x ‘Book 11K Sights, Sounds, and Silence in Library SAN MARCOS (Texas) PUBLIC LI 43:24-25 Reference Services to Children BRARY PUBLIC LIBRARIES “Verso”), 43:313-14 Books for the Troops (“Tales”), 43:146 PUBL 1C LIBRARIES NOVEMBER/DECEMBER 2004 374 SANTA FI SPRINGS (Calif.) CITY LI Stephens, Michael for Public Libraries, 43:291-95 BRARY Here Come the Trainers! (“Internet Spot TOLEDO-LUCAS COUNTY (Ohio) PUB Librarians and Teachers Bring Literature light”), 43:214-16 LIC LIBRARY to Life (“Tales”), 43:316 STORES IN LIBRARIES. See also BOOK Toledo-Lucas County Public Libraries Schatz, Jennifer STORES Are Hot for Wireless Internet Access By the Book (column), 43:60-6 4 Boston Public Online Store Opens Enter “Tales”), 43:263 126-28, 186-91, 241-44, 299-302 tainment Section (“Tales”), 43:205 TOPEKA AND SHAWNEE COUNTY 362-64 STORYTELLING (Kans.) PUBLIC LIBRARY Taking Care of Business *} ditor’s STARs (Story-Telling Adult Readers) Programming to Promote Local History: Note”), 43:138, 140 Shine in Chicago (“Verso”), 43:12-14 Remembering the Topeka Tornado of SCHOOL-LIBRARY COOPERATION Strong, Sunny 1966, 43:161-64 California DREAMin’: A Model for Sights, Sounds, and Silence in Library Towey, Cathleen A. School-Public Library Cooperation to Reference services to Children Considering Attitude and Values in Hir Improve Student Achievement, “Verso” ly 43: 31 3-14 ing Public Librarians “Verso” 43:47-51 Sturges, Denyse K. See Adkins, Denice 43:260-61 PAL PAK Connects the Public Library to Sumier, Claudia TRAINING the Classroom bp Perspectiy es” When I’m a Supervisor, Ill Never Make Here Come the Trainers! (“Internet Spot 43:148-49 That Mistake! (“Perspectives”), 43:208 light”), 43:214-16 Seagrave, Janis R. SUMMER READING PROGRAMS Trosnow, Samuel E. Young Readers’ Choice Awards Across Tulsa City-County Library Breaks Sum Terminology Is Important (“Perspec America, 43:171-76 mer Reading Record (“Tales”), 43:80 tives” 9 43:86-87 SECAUCUS (N.].) PUBLIC LIBRARY Sung, Myung Gi Trott, Barry pr ersonanall Touch Leads to Success Increasing Technical Services Efficiency The Power of Words “DPoeer spectives ” “Perspectives” ), 43:18-19 to Eliminate Cataloging Backlogs, 43:83-84 Seinick, Shari 43:347-52 TULSA CITY-COUNTY Okla. LI READ/Orange County: Changing Lives SUPPORT STAFI BRARY through Literacy, 43:53-—56 SOLINET and Lexington Community Tulsa City-County Library Breaks Sum SENIOR CITIZENS College Join Forces to Certify Library mer Reading Record (“Tales”), 43:80 Directions and Connections for Boomers Paraprofessionals (“Tales”), 43:145 Tulsa (Okla.) Library Named Federal De and Seniors (“Verso”), 43:256—59 pository Library of the Year a Ippor SHAWNEI Okla. PUBLIC LIBRARY tunities ’), 43:97-98 Library Issues a Designers’ Challenge “Tales”), 43:16 Tales from the Front (column), 43:16-17, Shelkrot, Elliot I 43:274, 79-80, 204-5, 262-63, 315-16 Vision and Visibility: Community Part TAMPA BAY (Fla.) LIBRARY CONSOR USA PATRIOT ACT nerships and the Urban Library (“Per TIUM Opposing the USA PATRIOT ACT: The spectives”), 43:150-51 Tampa Bay Library Consortium Imple Best Alternative for American Librari Singer, Paula M. and Sandra Nelson ments One-Stop Searches with ans, 43:331-40 Getting Your Money’s Worth: How to WebFeat Prism (“Tales”), 43:205 USERS. See CUSTOMER SERVICI Hire the Right Consultants, Tanner, Melinda 43:223-25 Not a Cliché: Leading by Example (“Per SMITH, ANN spectiv es” , 43:210-11 Romance Writers Name Top |T ech Talk (column Verso column “Opportunities”), 43:98 Connecting Customer with Collections Considering Attitude and Values in Hir Smith, Mark Using E-mail, 43:273-74 ing Public Librarians, 43:260-61 California DREAMin’: \ Model for Customer Service Through Technology, Directions and Connections for Boomers Sch~o ol-Pu>b» lLiI c Library Cooperation to 43:94-96 and Seniors, 43:256-59 Improve Student Achievement, Library Service without Wires: Connec Here Come the Boomers, 43:141, 144 43:47-S] tivity and Content, 43:328-29 Retirement Tsunami Looms Over Dis Smith, Sally Decker Library Web Sites Deconstructe d, tracted Director/Board Teams, Is What You Need What You Get? [on 43:217-18 43:77-78 leadership] (“Perspectives”), 43:207-8 Technology and Literacy, 43:28-29, 32 Sights, Sounds, and Silence in Library SOUTHEASTERN LIBRARY NETWORK Weeding the E-Book Collection, Reference Services to Children, SOLINET 43:158-59 43:313-14 SOLINET and Lexington Community TECHNICAL SERVICES STARs (Story Telling Adult R eader s College Join Forces to Certify Library Increasing Technical Services Efficiency Shine in Chicago, 43:12-14 Paraprofessionals (“Tales”), 43:145 to Eliminate Cataloging Backlogs, VIDEOS SPANISH-SPEAKING PATRONS 43:347-52 Preserving Videotapes in Libraries, Library and Information Needs of Lati a: ( HNOLOGY. See also Tech Talk col 43:219-22 nos in Dunklin County, Missouri, umn) VIRGINIA BEACH (Va. PUBLIC LI 43:119-22 Open Source Software and Thin-Client BRARY STAFF DEVELOPMENT Networking: Economical Alternatives Community Partnerships at Virginia SOLINET and Lexington Community for Public Libraries, 43:291-95 Beach (Va.) Public Library “Perspec College Join Forces to Certify Library TEXAS LIBRARIES tives”), 43:150 Paraprofessionals (“Tales”), 43:145 Public Library Districts and Texas: A VOLUNTEERS Staley, Elizabeth Case Study, 43:275-79 Librarians Win RIF’s Top Volunteer Programming to Promote Local History: THIN-CLIENT NETWORKING Honors, 43:329 Remembering the Topeka Tornado of Open Source Software and Thin-Client Perspectives on Literacy (“Perspectives” 1966, 43:161-64 Networking: Economical Alternatives 43:18-23 PUBLIC LIBRARIES NOVEMBER/DECEMBER 2004 375 Change Your Lite: The San Jose Public Library Launches New WILTON (Conn.) LIBRARY eative Reader, 43:33—40 Digital Library ee ales”), 43:262 Continuing a Century of Public/Private ng Adult Re iders WEBLOGS Partnership (“Perspectives”), 43:148 ("Ve so , 43:12 14 Library Weblogs “Internet Spotlight”), WIRELESS TECHNOLOGY Ho rs Books 43:26-27 Library Service without Wires: Connec- WEEDING tivity and Content (“Tech Talk”), Weeding the | Book Collection (“Tech 43:328-29 Talk”), 43:158- -§9 Toledo-Lucas County Public Libraries Weimar, Mary K. Are Hot for Wireless Internet Access PAI PAK ¢ onnects the Public Library to “Tales”), 43:263 the (lassroc ym “Perspectives” WORK/FAMILY LIFE 43:148-49 \ Salute to Parent-Librarians “Editor’s WESTBURY (N.Y PUBLIC LIBRARY Note”), 43:74, 76 ring Attitude and Values in Hir Taking Care of Business (“Editor’s Librarians “Verso” Note”), 43:138, 140 Y ustomer with Collections mlaa li} “Tech Talk”), YOUNG ADULT PROGRAMS Connecting Teens with Generations A-Z: , r Ser vice Through Technology Intergenerational Programs with ? I ilk” . 43:94-96 Young Adults, 43:281-84 Vice without Wires: Connec Making Meaning: An Interview with ( ontent “Tech Talk” Elizabeth Birr Moje [adolescent litera- C y| (“InterViews”), 43:30-32 > Si tes Deconstructed Techh Patience and Pride [young adults teach- 0917 18 ing computer skills] (“Tales”), 43:17 ind Literacy “Tech Teen Volunteer Hours ror Books >> “Tales”), 43:316 the | Book Collection , 43:158 Te) Librarians Win RIF’s Top Volunteer Honors Reading Is Fundamental, the nation’s largest and oldest non- community, often dressed as a colorful costumed character at profit children’s and family literacy organization, named three book distributions to spread the message that reading is former librarians as regional winners of the 2004 Anne important. Similarly, Thompson, a former librarian and cur- Richardson RIF Volunteers of the Year, presented by Nestlé rent school district administrator, has come up with her own USA. Anitra Gordon of Ann Arbor, Michigan, Ida W. creative ideas. Her development and organization of the cur- [Thompson of Columbia, South Carolina, and Jill Walker of rent annual RIF Rocks community fair event for Richland Watsonville, Calififornia, accepted the awards in June 2004 at County School District One in Columbia attracted one thou- a RIF board reception in Washington, D.C. sand participants in the first year alone and continues to grow. For more than a quarter of a century, Gordon, Whatever the method used to draw the students in, all Thompson, and Walker have actively sought to extend RIF’s three women agree that RIF can serve as a valuable way to literacy programs to countless elementary and high school excite more students about books. “I saw RIF as a way to students. With the common goal of helping children develop present students with books they would want to read, a love for reading, all three women have combined RIF book books they helped select, books on topics they never distributions with other library and literacy activities, ulti- thought about but which interested them when they saw the mately expanding student access to—and interest in—books. book on the table,” Gordon said. “Once you start a RIF “Students are so enthusiastic for having the opportunity to program, you get the layering effect of giving children select their own book,” Thompson said. “Schools are pre- books repeatedly and families receiving books repeatedly,” scriptive; they tell children which textbooks and reading lists Walker said. “For many children, it’s their first and only to read. But with RIF they’re free. They can come and choose opportunity to start a library.” whatever they want to read, and I think that’s really the Made possible this year by a donation from Nestlé USA, magic of it.” the annual Anne Richardson RIF Volunteer of the Year Award Gordon and Walker, both recent retirees, have each honors extraordinary RIF volunteers across the country and served as RIF volunteers for twenty-six years. Gordon’s relent- pays tribute to the late Anne Hazard Richardson, who served less fundraising efforts at Lincoln High School in Ypsilanti, as RIF’s chair from 1981 to 1996. An independent panel of Michigan, have led to three yearly book distributions as well judges selects one winner from each RIF region. as an additional distribution of four thousand books a year. For more information and to access reading resources, Walker, who helped grow her RIF program at Amesti visit RIF’s Web site at www.rif.org. Elementary School in Watsonville to serve fourteen sites in the C LIBRARIES NOVEMBER DECEMBER 2004 376

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