Project Management Maturity Model, Third Edition

244 Pages·2014·1.482 MB·English

by  Project Management Institute

Business & Management / Project Management C Project
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Praise for Its Bestselling Predecessor:
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“A comprehensive and well-thought-out model. The PMMMSM methodology r
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will enable any organization to systematically and efficiently improve its
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project management capabilities.” P
—Donald J. McGillen, CIO Institute, Carnegie Mellon University r
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Following in the tradition of its bestselling predecessors, Project Management e
Maturity Model
Maturity Model, Third Edition provides a roadmap for improving project success c
and boosting organizational performance. This edition presents new and revised t

material based on the Project Management Institute’s (PMI’s) A Guide to the Project
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Management Body of Knowledge, Fifth Edition (PMBOK® Guide). Chapters are
based on the 10 knowledge areas specified in PMI’s standard. a
n Third Edition
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A cornerstone of the author’s organization, PM Solutions, has been the Project Man-
g
agement Maturity Model (PMMMSM). This book fully describes the model to pro-
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vide you with a comprehensive tool to improve your organization’s project manage-
m
ment practices. The book covers the areas critical to organizational improvement,
including the project management office, management oversight, and professional e
development. After reading this book, you will understand how to: n
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• Determine the maturity of your organization’s project management
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processes and use that information to address business needs
• Map a logical path to organization-wide process improvement a
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• Set priorities for short-term process improvement u
• Assess the need for a project management office r
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• Track progress against your project management improvement plan
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• Build and sustain a culture of project management excellence
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The book provides you with a conceptual framework to optimize specific project o
management processes and boost the capabilities of your organization. It presents d
best practices for determining portfolio maturity, setting short-term priorities, im- e
l
proving portfolio management processes, and tracking progress. It also includes a
checklist for assessing your organization’s project management maturity as well as
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an updated version of PM Solutions’ Project Portfolio Management Maturity Model. dT
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n J. Kent Crawford
K24015
6000 Broken Sound Parkway, NW
Suite 300, Boca Raton, FL 33487 ISBN: 978-1-4822-5544-7
711 Third Avenue 90000
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K24015 mech rev.indd 1 9/23/14 9:39 PM

Project
Management
Maturity Model
Third Edition
J. Kent Crawford
CRC Press
Taylor & Francis Group
6000 Broken Sound Parkway NW, Suite 300
Boca Raton, FL 33487-2742
© 2015 by Taylor & Francis Group, LLC
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Version Date: 20140805
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Contents
Acknowledgments ...................................................... xix
Introduction ............................................................... xxi
1 Describing Project Management Maturity ...............1
Project Management Maturity Model .................................2
Model Description ...............................................................4
Key Attributes of Knowledge Areas ...........................4
Levels of Project Management Maturity .....................4
General Component Description ................................6
Three Special Interest Components ............................8
Five Levels of Maturity ...............................................10
Why SEI CMMs Serve as Standards ...................10
Notes on Measuring against the Five Levels......11
Assessing Your Level ..........................................................12
Maturing to Level 3 and Beyond .......................................14
Attaining Level 4 Maturity ..........................................15
Attaining Level 5 Maturity ..........................................16
Conclusion ..........................................................................16
2 Definitions of Maturity Levels ...............................17
Level 1: Initial Process .......................................................17
Level 2: Structured Process and Standards .......................17
Level 3: Organizational Standards
and Institutionalized Process .............................................18
Level 4: Managed Process ..................................................19
Level 5: Optimizing Process ..............................................19
iii
iv ◾ Contents
3 Project Integration Management ...........................21
Components ......................................................................21
Special Interest Component: Project Management
Office (PMO) ......................................................................23
Level 1: Initial Process .......................................................24
Project Charter Development .....................................24
Project Management Plan Development ....................25
Project Execution ........................................................25
Monitoring and Controlling Project Work .................25
Integrated Change Control .........................................25
Project or Phase Closure ............................................26
Special Interest Component: The Project
Management Office ....................................................26
Level 2: Structured Process and Standards .......................27
Project Charter Development .....................................27
Project Management Plan Development ....................27
Project Execution .......................................................28
Monitoring and Controlling Project Work ................28
Integrated Change Control ........................................28
Project or Phase Closure ...........................................28
Special Interest Component: Project Management
Office ..........................................................................29
Level 3: Organizational Standards
and Institutionalized Process .............................................30
Project Charter Development .....................................30
Project Management Plan Development ....................30
Project Execution ........................................................31
Monitoring and Controlling Project Work .................31
Integrated Change Control .........................................32
Project or Phase Closure ............................................32
Special Interest Component: Project Management
Office ..........................................................................33
Level 4: Managed Process ..................................................34
Project Charter Development .....................................35
Project Management Plan Development ....................35
Project Execution ........................................................35
Contents ◾ v
Monitoring and Controlling Project Work .................35
Integrated Change Control .........................................36
Project or Phase Closure ............................................36
Special Interest Component: Project Management
Office ..........................................................................36
Level 5: Optimizing Process ..............................................38
Project Charter Development .....................................38
Project Management Plan Development ....................39
Project Execution ........................................................39
Monitoring and Controlling Project Work .................39
Integrated Change Control .........................................39
Project or Phase Closure ............................................40
Special Interest Component: Project Management
Office ..........................................................................40
4 Scope Management ................................................43
Components .......................................................................43
Scope Management Planning .....................................43
Requirements Collection ............................................43
Scope Definition ........................................................44
Work Breakdown Structure ......................................44
Scope Validation ........................................................44
Scope Change Control ...............................................44
Level 1: Initial Process ......................................................44
Scope Management Planning .....................................45
Requirements Collection ............................................45
Scope Definition .........................................................45
Work Breakdown Structure .......................................45
Scope Validation ........................................................ 46
Scope Change Control ...............................................46
Level 2: Structured Process and Standards ...................... 46
Scope Management Planning .................................... 46
Requirements Collection ............................................47
Scope Validation .........................................................47
Work Breakdown Structure .......................................47
Scope Validation ........................................................48
vi ◾ Contents
Scope Change Control ...............................................48
Level 3: Organizational Standards
and Institutionalized Process ............................................48
Scope Management Planning .....................................49
Requirements Collection ............................................49
Scope Definition .........................................................49
Work Breakdown Structure .......................................49
Scope Validation .........................................................50
Scope Change Control ................................................50
Level 4: Managed Process ..................................................50
Scope Management Planning .....................................51
Requirements Collection ............................................51
Scope Definition .........................................................52
Work Breakdown Structure .......................................52
Scope Validation .........................................................52
Scope Change Control ................................................52
Level 5: Optimizing Process ..............................................52
Scope Management Planning .....................................53
Requirements Collection ............................................53
Scope Definition .........................................................53
Work Breakdown Structure .......................................54
Scope Validation .........................................................54
Scope Change Control ................................................54
5 Time Management ..................................................55
Components .......................................................................55
Time Management Planning ......................................55
Activity Definition ......................................................55
Activity Sequencing ....................................................56
Activity Resource Estimation ......................................56
Activity Duration Estimation ......................................56
Schedule Development ..............................................56
Schedule Control ........................................................57
Schedule Integration ...................................................57
Level 1: Initial Process .......................................................57
Time Management Planning ......................................57
Contents ◾ vii
Activity Definition ......................................................58
Activity Sequencing ....................................................58
Activity Resource Estimation ......................................58
Activity Duration Estimation ......................................58
Schedule Development ..............................................58
Schedule Control ........................................................59
Schedule Integration ...................................................59
Level 2: Structured Process and Standards .......................59
Time Management Planning ......................................60
Activity Definition ......................................................60
Activity Sequencing ....................................................60
Activity Resource Estimation ......................................61
Activity Duration Estimation ......................................61
Schedule Development ..............................................62
Schedule Control ........................................................62
Schedule Integration ...................................................63
Level 3: Organizational Standards
and Institutionalized Process .............................................63
Time Management Planning ......................................63
Activity Definition .....................................................64
Activity Sequencing ...................................................64
Activity Resource Estimation ......................................65
Activity Duration Estimation ......................................65
Schedule Development ..............................................65
Schedule Control ........................................................66
Schedule Integration ...................................................67
Level 4: Managed Process ..................................................67
Time Management Planning ......................................67
Activity Definition ......................................................67
Activity Sequencing ...................................................68
Activity Resource Estimation .....................................68
Activity Duration Estimation .....................................68
Schedule Development ..............................................69
Schedule Control ........................................................69
Schedule Integration ...................................................70
viii ◾ Contents
Level 5: Optimizing Process ..............................................70
Time Management Planning ......................................70
Activity Definition ......................................................70
Activity Sequencing ....................................................70
Activity Resource Estimation ......................................71
Activity Duration Estimation ......................................71
Schedule Development ..............................................71
Schedule Control ........................................................71
Schedule Integration ...................................................72
6 Cost Management ...................................................73
Components .......................................................................73
Cost Management Planning .......................................73
Cost Estimating ...........................................................73
Budget Determination ................................................74
Cost Control ................................................................74
Level 1: Initial Process ........................................................74
Cost Management Planning .......................................75
Cost Estimating ...........................................................75
Budget Determination ................................................75
Cost Control ................................................................75
Level 2: Structured Process and Standards .......................76
Cost Management Planning .......................................76
Cost Estimating ...........................................................76
Budget Determination ...............................................77
Cost Control ................................................................78
Level 3: Organizational Standards
and Institutionalized Process .............................................78
Cost Management Planning .......................................79
Cost Estimating ...........................................................79
Budget Determination ................................................79
Cost Control ...............................................................80
Level 4: Managed Process .................................................80
Cost Management Planning ......................................80
Cost Estimating ..........................................................80
Budget Determination ................................................81