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Project Management in Nursing Informatics PDF

521 Pages·2019·7.658 MB·English
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G Project Management in Nursing Informatics a r c i a Mary Joy Garcia-Dia, DNP, RN - D i a Editor Project “This book provides an important road map to assist nursing professionals, indeed all P healthcare professionals, in achieving maximum benefits in patient care delivery through r o the application of technology and information science to clinical care.” j —Joyce J. Fitzpatrick, PhD, MBA, RN, FAAN e Elizabeth Brooks Ford Professor of Nursing, Frances Payne Bolton School of Nursing c Management t Case Western Reserve University [From the Foreword] M Data and technology factor more heavily than ever on quality patient care in today’s healthcare a system. As technology increases in complexity and scope, involving more healthcare roles and n types of data analysis, so does the demand for project management and astute leadership. Among a in Nursing other responsibilities, the nurse informatics specialist (NIS) manages and implements technology g e initiatives so clinicians’ workflow is more efficient, which improves patient care and the bottom line. m To accomplish these goals, it is essential that the NIS have excellent project management skills. e Informatics Written for graduate nursing students, Project Management in Nursing Informatics provides core n project management skills for informatics students. This text gives students project management t examples using realistic healthcare case scenarios. Chapters describe nursing informatics i n competencies and project management concepts that will be essential for clinical practicum and N practical experience. Case scenarios show the consequences of right and wrong processes and highlight factors that lead to success. With many chapter activities, exercises, and tasks, this text u r pushes the written concepts into practical realities for the NIS. s i Key Features n g • Incorporates key concepts in defining scope, tracking budgets, and meeting deliverables within the expected timeline I n • Features cases with real-world scenarios f o • Contains templates to monitor and track multiple projects r • Provides tools to manage, track, and complete a capstone project m • Presents a basic review of key nursing informatics competencies and their a relationship to designing a capstone project t • Provides guidance on concept mapping, data specification, collection, and i c workflow analysis s • Accompanied by Instructor’s PowerPoints ISBN 978-0-8261-6434-6 Mary Joy Garcia-Dia 11 W. 42nd Street Editor New York, NY 10036-8002 9 780826 164346 www.springerpub.com Project Management in Nursing Informatics MaryJoyGarcia-Dia,DNP,RN,isProgramDirector,NursingInformatics, at NewYork-Presbyterian Hospital Center for Professional Nursing Prac- tice, Information Technology Department. Dr. Garcia-Dia graduated with a Bachelor of Science in Nursing, Cum Laude, from the University of St.LaSalle.SheearnedherMaster’sinNursingInformaticsfromNewYork University,RoryMeyersCollegeofNursing,withaDistinguishedGraduate Awardin2002.ShepursuedherDoctorateinNursingPracticefromCase WesternReserveUniversity,FrancesPayneBoltonSchoolofNursing,and wasarecipientoftheDirector’sAwardasOutstandingDNPGraduatein 2015.Dr.Garcia-Diahashadanursingcareerrangingfrommilitarynursingtomedical–surgical andcriticalcaretohernewpassionforinformationtechnology.Shehadledtheelectronichealth recordimplementationinmajoracademiccentersstartingatBellevueMedicalCenter,Hospital forSpecialSurgery,andColumbiaDoctorsFacultyPracticeatColumbiaUniversity.AsDirector ofClinicalApplicationsatMountSinaiHealthSystem,sheledmission-criticalprojectsranging fromdeploymentofpoint-of-caredevices,integrationofancillarysystems,physiologicmonitor installation, and clinical systems upgrade. With projects ranging from mobile technology, data analytics,andtelehealth,Dr.Garcia-Dia’scurrentroleatNewYork-PresbyterianfocusesonEHR optimizationandstandardizationwhilesupportingtheenterprise’sgoaltoimprovethequalityof patientcareandhealthcareservices. Project Management in Nursing Informatics MaryJoyGarcia-Dia,DNP,RN Copyright©2019SpringerPublishingCompany,LLC Allrightsreserved. Nopartofthispublicationmaybereproduced,storedinaretrievalsystem,ortransmittedinany form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without thepriorpermissionofSpringerPublishingCompany,LLC,orauthorizationthroughpaymentof theappropriatefeestotheCopyrightClearanceCenter,Inc.,222RosewoodDrive,Danvers,MA 01923,978-750-8400,fax978-646-8600,[email protected]. SpringerPublishingCompany,LLC 11West42ndStreet NewYork,NY10036 www.springerpub.com AcquisitionsEditor:JosephMorita Compositor:diacriTech ISBN:978-0-8261-6434-6 ebookISBN:978-0-8261-6435-3 Instructor’sPowerPoints:978-0-8261-6433-9 Instructor’sMaterials:Qualifiedinstructorsmayrequestsupplementsbyemailing [email protected] 1819202122/54321 The author and the publisher of this Work have made every effort to use sources believed to bereliabletoprovideinformationthatisaccurateandcompatiblewiththestandardsgenerally acceptedatthetimeofpublication.Theauthorandpublishershallnotbeliableforanyspecial, consequential,orexemplarydamagesresulting,inwholeorinpart,fromthereaders’useof,or relianceon,theinformationcontainedinthisbook.Thepublisherhasnoresponsibilityforthe persistenceoraccuracyofURLsforexternalorthird-partyInternetwebsitesreferredtointhis publicationanddoesnotguaranteethatanycontentonsuchwebsitesis,orwillremain,accurate orappropriate. LibraryofCongressCataloging-in-PublicationData Names:Garcia-Dia,MaryJoy,author,editor. Title:Projectmanagementinnursinginformatics/MaryJoyGarcia-Dia. Description:NewYork,NY:SpringerPublishingCompany,LLC,[2019]| Includesbibliographicalreferencesandindex. Identifiers:LCCN2018034379|ISBN9780826164346|ISBN9780826164353(ebook) |ISBN9780826164339(Instructor’sPowerPoints) Subjects:|MESH:NursingInformatics—organization&administration| ProgramDevelopment—methods|PlanningTechniques Classification:LCCRT50.5|NLMWY26.5|DDC610.730285—dc23 LCrecordavailableathttps://lccn.loc.gov/2018034379 Contactustoreceivediscountratesonbulkpurchases. Wecanalsocustomizeourbookstomeetyourneeds. Formoreinformationpleasecontact:[email protected] Publisher’sNote:Newandusedproductspurchasedfromthird-partysellersarenotguaranteed forquality,authenticity,oraccesstoanyincludeddigitalcomponents. PrintedintheUnitedStatesofAmerica. To my contributing authors, thank you for your collaboration. Your vision in promoting safety and quality care through technology resonates in the chapters that you have written. To my family, Don and Allyson—despite my self-imposed time constraints, you provided unlimited support, tracked family milestones, and kept the lights on. Thank you for walking this journey with me. Contents Contributors ix Foreword JoyceJ.Fitzpatrick,PhD,MBA,RN,FAAN xi Preface xiii Acknowledgments xvii Share Project Management in Nursing Informatics 1. Introduction:NursingInformaticsSpecialty 1 MaryJoyGarcia-Dia 2. IntegrationBetweenNursingInformaticsCoreCompetenciesand ProjectManagementCompetencies 33 MaryJoyGarcia-Dia,KathleenBegonia,andMaryAnnConnor 3. ProjectManagement101:GettingStarted 69 MaryJoyGarcia-DiaandBruceDarrow 4. ProjectInitiation 93 JeanMarieDiNapoli,DeirdreO’Flaherty,andMaryJoyGarcia-Dia 5. ProjectPlanning 115 MaryJoyGarcia-Dia,Young-ShinPark,andJenniferDizon 6. ProjectIntegrationManagementandSystemsDevelopmentLifeCycle: SystemAnalysis 151 MaryJoyGarcia-DiaandAmyReiterman 7. ProjectIntegrationManagementandSystemsDevelopmentLifeCycle: SystemDesign 195 RosemaryVenturaandMaryJoyGarcia-Dia 8. ProjectIntegrationManagementandSystemsDevelopmentLifeCycle: SystemDesign—TechnicalandSoftwareConfiguration 221 MaryJoyGarcia-Dia,TatianaMarieArreglado,andAmyY.Chan 9. ProjectIntegrationManagementandSystemsDevelopmentLifeCycle: SystemConfiguration—Testing 253 MaryJoyGarcia-Dia,JenniferDizon,andLindaDiCarlo 10. ProjectIntegrationManagementandSystemsDevelopmentLifeCycle: SystemImplementation 301 MaryJoyGarcia-Dia,DeirdreO’Flaherty,andLindaDiCarlo 11. ProjectIntegrationManagementandSystemsDevelopmentLifeCycle: SystemMaintenance 323 MaryJoyGarcia-Dia,AmyY.Chan,andYoung-ShinPark 12. ProjectMonitoringandControllinginProgramManagement 341 MaryJoyGarcia-Dia vii viii Contents 13. ProjectClosing:EvaluationofanInformationTechnology Implementation—UsingtheProjectDevelopmentLifeCycleandtheRole oftheNursingInformaticsSpecialist 367 EileenAchacoso,EileenHealy,andMaryJoyGarcia-Dia 14. ProjectDataandReports 399 AmyY.Chan,TatianaMarieArreglado,andMaryJoyGarcia-Dia 15. ProjectManagementandNursingInformatics:AnEducator Perspective 417 MarianK.Nowak,MaryJoyGarcia-Dia,andAmyReiterman 16. FutureDirection 455 MaryJoVetter,MaureenPhillips,MaryJoyGarcia-Dia,andMarianK.Nowak 17. What’sNext?PearlsofWisdomFromNursingInformatics Experts 485 MaryJoyGarcia-Dia Index 493 Contributors EileenAchacoso,PhD,MA,BSN Director,InformationServices,NewYorkCityHealth andHospitals,NewYork,NewYork TatianaMarieArreglado,MSN,RN AssociateDirector,Analytics&Reporting,H+H| HarlemHospital,NewYork,NewYork KathleenBegonia,MSN,RN-BC,CCRN NursingInformaticsSpecialist,Memorial SloanKetteringCancerCenter,NewYork,NewYork Amy Y. Chan, PharmD, MS Senior Technical Architect, NewYork-Presbyterian Hospital,NewYork,NewYork MaryAnnConnor,MSN,RN-BC,CPHIMS Director,NursingInformatics,Memorial SloanKetteringCancerCenter,NewYork,NewYork BruceDarrow,MD,PhD ChiefMedicalInformationOfficer,MountSinaiHealth System,NewYork,NewYork LindaDiCarlo,MS,BSN,RN-BC Director,NursingInformatics,NorthwellHealth– LenoxHillHospital,NewYork,NewYork JeanMarieDiNapoli,DNP,RN Director,MountSinaiHealthSystem,NewYork, NewYork JenniferDizon,DNP,RN-BC NursingInformaticsSystemSpecialistIII, DukeUniversityHealthSystem,Durham,NorthCarolina EileenHealy,DNP,PMCNI,APRN,ANP-BC AssistantProfessor,SaintLouis University,St.Louis,Missouri MarianK.Nowak,DNP,MPH,CSN,PN AssociateProfessor,RowanUniversity, Glassboro,NewJersey Deirdre O’Flaherty, DNP, MSN, RN, APRN-BC, NE, ONC Senior Administrative Director,PatientCareServices,NorthwellHealth–LenoxHillHospital,NewYork, NewYork Young-ShinPark,MSN,RN-BC,CNOR ITDirector,EnterpriseClinicalApplications, MountSinaiHealthSystem,NewYork,NewYork ix

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