Table Of Content

INDEX TO VOLUME 16, 2007 AUTHORS Aksin, Zeynep, Armony, Mor and Mehrotra, Vijay, Cheng, T. C. E.; see Ngai, E. W. T. The Modern Call Center: A Multi-Disciplinary Per- Choi, Thomas; see Barratt, Mark spective on Operations Management Research, 665 Choi, Y. S.; see Ngai, E. W. T. Amini, Mehdi, Otondo, Robert F., Janz, Brian D. and Cohen, Morris A. and Kunreuther, Howard, Opera- Pitts, Mitzi G., Simulation Modeling and Analysis: A tions Risk Management: Overview of Paul Kleindorf- Collateral Application and Exposition of RFID Tech- er’s Contribution, 525 nology, 586 Dawande, Milind; see Liu, Dengpan Apte, Aruna, Apte, Uday M. and Venugopal, Delen, Dursun, Hardgrave, Bill C. and Sharda, Nandagopal, Focusing on Customer Time in Field Ramesh, RFID for Better Supply-Chain Management Service: A Normative Approach, 189 through Enhanced Information Visibility, 613 Apte, Uday M.; see Apte, Aruna Dube, Parijat; see Xia, Cathy H. Armony, Mor; see Aksin, Zeynep Dutta, Amitava, Lee, Hau L. and Whang, Seungjin, Bardhan, Indranil, Mithas, Sunil and Lin, Shu, Perfor- RFID and Operations Management: Technology, mance Impacts of Strategy, Information Technology Value, a:id Incentives, 646 Applications, and Business Process Outsourcing in Dutta, Amitava and Whang, Seungjin, RFID Applica- U. S. Manufacturing Plants, 747 tions in Private and Public Sector Operations: Intro- Barratt, Mark and Choi, Thomas, Mandated RFID and duction to the Special Issue, 523 Institutional Responses: Cases of Decentralized Busi- Elmaghraby, Wedad, Auctions within E-Sourcing ness Units, 569 Events, 409 Bendoly, Elliot, Rosenzweig, Eve D. and Stratman, Fang, Fang and Whinston, Andrew, Option Contracts Jeff K., Performance Metric Portfolios: A Framework and Capacity Management—Enabling Price Discrimi- and Empirical Analysis, 257 nation under Demand Uncertainty, 125 Bensoussan, Alain, Cakanyuildiinim, Metin and Sethi, Feng, Juan, Shen, Zuo-Jun Max and Zhan, Roger Suresh P., Economic Evaluation of Systems that Ex- Lezhou, Ranked Items Auctions and Online Adver- pedite Inventory Information, 360 tisement, 510 Bensoussan, Alain, Cakanyiildiiriim, Metin and Sethi, Ferguson, Mark; see Queenen, Carrie Crystal Suresh P., Optimal Ordering Policies for Inventory Ferguson, Mark E. and Koenigsberg, Oded, How Problems With Dynamic Information Delays, 241 Should a Firm Manage Deteriorating Inventory?, 306 Bichler, Martin and Steinberg, Richard, Introduction Ferrer, Juan-Carlos; see Bitran, Gabriel R. to the Special Issue on E-Auctions for Procurement Fisher, Marshall L., Bob Hayes: Forty Years of Leading Operations, 401 Operations Management Into Uncharted Waters, 159 Bitran, Gabriel R. and Ferrer, Juan-Carlos, On Pricing Froehle, Craig M. and Roth, Aleda V., A Resource- and Composition of Bundles, 93 Process Framework of New Service Development, 169 Blackhurst, Jennifer; see Bozarth, Cecil Gaukler, Gary M., Seifert, Ralf W. and Hausman, Bozarth, Cecil, Blackhurst, Jennifer and Handfield, Warren H., Item-Level RFID in the Retail Supply Robert B., Following the Thread: Industry Cluster Chain, 65 Theory, the New England Cotton Textiles Industry, Green, Linda V., Kolesar, Peter J. and Whitt, Ward, and Implications for Future Supply Chain Research, Coping with Time-Varying Demand When Setting 154 Staffing Requirements for a Service System, 13 Browning, Tyson R. and Ramasesh, Ranga V., A Sur- Gupta, Diwakar, Surgical Suites’ Operations Manage- vey of Activity Network-Based Process Models for ment, 689 Managing Product Development Projects, 217 Gupta, Sudheer; see Subramanian, Ravi Cakanyiildiiriim, Metin; see Bensoussan, Alain Gupta, Sushil and Roth, Aleda V., Martin K. Starr: A Caplice, Chris, Electronic Markets for Truckload Trans- Visionary Proponent for System Integration, Modular portation, 423 Production, and Catastrophe Avoidance, 1 Chai, P. Y. F.; see Ngai, E. W. T. Handfield, Robert B.; see Bozarth, Cecil Chen, Frank Y., Chen, Jian and Xiao, Yongbo, Optimal Hardgrave, Bill C.; see Delen, Dursun Control of Selling Channels for an Online Retailer Hausman, Warren H.; see Gaukler, Gary M. with Cost-per-Click Payments and Seasonal Products, Heese, H. Sebastian, Inventory Record Inaccuracy, 292 Double Marginalization, and RFID Adoption, 542 Chen, Jian; see Chen, Frank Y. Heydenreich, Birgit, Miiller, Rudolf and Uetz, Marc, INDEX 792 Production and Operations Management 16(6), pp. 791-794, ©~ 2007 Production and Operations Management Society Games and Mechanism Design in Machine Schedul- Sethi, Suresh P.; see Bensoussan, Alain ing—An Introduction, 437 Sethi, Suresh P., Yan, Houmin, Zhang, Hangin and Higbie, Jon; see Queenan, Carrie Crystal Zhou, Jing, A Supply Chain with a Service Require- Hopp, Wallace J., Iravani, Seyed M. R. and Shou, Biy- ment for Each Market Signal, 322 ing, A Diagnostic Tree for Improving Production Shanthikumar, J. George and Yao, David D., John A. Line Performance, 77 Buzacott and His Pioneering Contributions to Manu- Iravani, Seyed M. R.; see Hopp, Wallace J. facturing and Service Systems, 657 Janz, Brian D.; see Amini, Mehdi Sharda, Ramesh; see Delen, Dursun Jones, Joni L.; see Mithas, Sunil Shen, Zuo-Jun Max; see Feng, Juan Kapoor, Rohit; see Queenan, Carrie Crystal Shen, Zuo-Jun Max, and Su, Xuanming, Customer Be- Karaer, Ozgen and Lee, Hau L., Managing the Reverse havior Modeling in Revenue Management and Auc- Channel with RFID-Enabled Negative Demand Infor- tions: A Review and New Research Opportunities, mation, 625 713 Karwan, Kirk R.; see Smith, Jeffery S. Shou, Biying; see Hopp, Wallace J. Katok, Elena; see Kwasnica, Anthony M. Sin, R. K. Y.; see Ngai, E. W. T. Koenigsberg, Oded; see Ferguson, Mark E. Sisselman, Michael E. and Whitt, Ward, Value-Based Kolesar, Peter J. see Green, Linda V. Routing and Preference-Based Routing in Customer Krishnan, M. S.; see Whitaker, Jonathan Contact Centers, 277 Kunreuther, Howard; see Cohen, Morris A. Smith, Jeffery S., Karwan, Kirk R. and Markland, Kwasnica, Anthony M. and Katok, Elena, The Effect Robert E., A Note on the Growth of Research in Ser- of Timing on Jump Bidding in Ascending Auctions, vice Operations Management, 780 483 SoSi¢, Greys, Collusion in Second-Price Auctions under Lai, Kee-hung; see Ngai, E. W. T. Minimax Regret Criterion, 471 Lee, Hau L.; see Dutta, Amitava; Karaer, Ozgen Steinberg, Richard; see Bichler, Martin Lee, Hau and Ozer, Ozalp, Unlocking the Value of Stratman, Jeff K., Realizing Benefits from Enterprise RFID, 40 Resource Planning: Does Strategic Focus Matter?, 203 Li, Zhaolin, A Single-Period Assortment Optimization Stratman, Jeff K.; see Bendoly, Elliot Model, 369 Su, Xuanming; see Shen, Zuo-Jun Max, Lin, Shu; see Bardhan, Indranil Subramanian, Ravi, Gupta, Sudheer and Talbot, Liu, Dengpan, Dawande, Milind and Mookerjee, Vi- Brian, Compliance Strategies under Permits for Emis- jay, Value-Driven Creation of Functionality in Soft- sions, 763 ware Projects: Optimal Sequencing and Reuse, 381 Talbot, Brian; see Subramanian, Ravi Markland, Robert E.; see Smith, Jeffery S. Tang, Christopher S. and Yin, Rui, Joint Ordering and Mehrotra, Vijay; see Aksin, Zeynep Pricing Strategies for Managing Substitutable Prod- Mithas, Sunil; see Bardhan, Indranil; Whitaker, ucts, 138 Jonathan Thomas, Douglas J. and Warsing, Donald P., A Peri- Mithas, Sunil and Jones, Joni L., Do Auction Parame- odic Inventory Model for Stocking Modular Compo- ters Affect Buyer Surplus in E-Auctions for Procure- nents, 343 ment?, 455 Uetz, Marc; see Heydenreich, Birgit Mookerjee, Vijay; see Liu, Dengpan Venugopal, Nandagopal; see Apte, Aruna Miiller, Rudolf; see Heydenreich, Birgit Warsing, Donald P.; see Thomas, Douglas J. Newman, Alexandra M.; see Yano, Candace A. Wellman, Michael P.; see Schvartzman, L. Julian Ngai, E. W. T., Cheng, T. C. E., Lai, Kee-hung, Chai, Whang, Seungjin; see Dutta, Amitava P. Y. F., Choi, Y. S. and Sin, R. K. Y., Development Whinston, Andrew; see Fang, Fang; Rothkopf, Michael of an RFID-based Traceability System: Experiences H. and Lessons Learned from an Aircraft Engineering Whitaker, Jonathan, Mithas, Sunil and Krishnan, Company, 554 M. S., A Field Study of RFID Deployment and Re- Otondo, Robert F.; see Amini, Mehdi turn Expectations, 599 Ozer, Ozalp; see Lee, Hau Whitt, Ward. see Green, Linda V.; Sisselman, Michael Pitts, Mitzi G.; see Amini, Mehdi E. Queenan, Carrie Crystal, Ferguson, Mark, Higbie, Jon Xia, Cathy H. and Dube, Parijat, Dynamic Pricing in and Kapoor, Rohit, A Comparison of Unconstraining e-Services under Demand Uncertainty, 701 Methods to Improve Revenue Management Systems, Xiao, Yongbo; see Chen, Frank Y. 729 Yan, Houmin; see Sethi, Suresh P. Ramasesh, Ranga V.; see Browning, Tyson R. Yano, Candace A. and Newman, Alexandra M., Pa- Rosenzweig, Eve D.; see Bendoly, Elliot reto-Improving Contracts for Express Package Deliv- Roth, Aleda V.; see Froehle, Craig M.; Gupta, Sushil ery Services, 109 Rothkopf, Michael H. and Whinston, Andrew B., On Yao, David D.; see Shanthikumar, J. George E-Auctions for Procurement Operations, 404 Yin, Rui; see Tang, Christopher S. Schvartzman, L. Julian and Wellman, Michael P., Zhan, Roger Lezhou; see Feng, Juan Market-Based Allocation with Indivisible Bids, 495 Zhang, Hangin; see Sethi, Suresh P. Seifert, Ralf W.; see Gaukler, Gary M. Zhou, Jing; see Sethi, Suresh P. INDEX Production and Operations Management 16(6), pp. 791-794, © 2007 Production and Operations Management Society ARTICLES Auctions within E-Sourcing Events. Elmaghraby, Focusing on Customer Time in Field Service: A Norma- Wedad, 409 tive Approach. Apte, Aruna, Apte, Uday M. and A Comparison of Unconstraining Methods to Im- Venugopal, Nandagopal, 189 prove Revenue Management Systems. Queenan, Car- Following the Thread: Industry Cluster Theory, the rie Crystal, Ferguson, Mark, Higbie, Jon and New England Cotton Textiles Industry, and Implica- Kapoor, Rohit, 729 tions for Future Supply Chain Research. Bozarth, Ce- A Diagnostic Tree for Improving Production Line cil, Blackhurst, Jennifer and Handfield, Robert B., 154 Performance. Hopp, Wallace J., Iravani, Seyed M. R. Games and Mechanism Design in Machine Scheduling- and Shou, Biying, 77 An Introduction. Heydenreich, Birgit, Miiller, Ru- A Field Study of RFID Deployment and Return Ex- dolf and Uetz, Marc, 437 pectations. Whitaker, Jonathan, Mithas, Sunil and How Should a Firm Manage Deteriorating Inventory? Krishnan, M. S., 599 Ferguson, Mark E. and Koenigsberg, Oded, 306 A Note on the Growth of Research in Service Opera- Introduction to the Special Issue on E-Auctions for Pro- tions Management. Smith, Jeffery S., Karwan, Kirk curement Operations. Bichler, Martin and Steinberg, R. and Markland, Robert E., 780 Richard, 401 A Periodic Inventory Model for Stocking Modular Inventory Record Inaccuracy, Double Marginaliza- Components. Thomas, Douglas J. and Warsing, tion, and RFID Adoption. Heese, H. Sebastian, 542 Donald P., 343 Item-Level RFID in the Retail Supply Chain. Gaukler, A Resource-Process Framework of New Service De- Gary M., Seifert, Ralf W. and Hausman, Warren H., velopment. Froehle, Craig M. and Roth, Aleda V., 65 169 John A. Buzacott and His Pioneering Contributions to A Single-Period Assortment Optimization Model. Li, Manufacturing and Service Systems. Shanthikumar, Zhaolin, 369 J. George and Yao, David D., 657 A Supply Chain with a Service Requirement for Each Joint Ordering and Pricing Strategies for Managing Market Signal. Sethi, Suresh P., Yan, Houmin, Substitutable Products. Tang, Christopher S. and Zhang, Hanqin and Zhou, Jing, 322 Yin, Rui, 138 A Survey of Activity Network-Based Process Models Managing the Reverse Channel with RFID-Enabled for Managing Product Development Projects. Brown- Negative Demand Information. Karaer, Ozgen and ing, Tyson R. and Ramasesh, Ranga V., 217 Lee, Hau L., 625 Bob Hayes: Forty Years of Leading Operations Manage- Mandated RFID and Institutional Responses: Cases of ment Into Uncharted Waters. Fisher, Marshall L., 159 Decentralized Business Units. Barratt, Mark and Collusion in Second-Price Auctions under Minimax Re- Choi, Thomas, 569 gret Criterion. Sosi¢é, Greys, 471 Market-Based Allocation with Indivisible Bids. Compliance Strategies under Permits for Emissions. Schvartzman, L. Julian and Wellman, Michael P., 495 Subramanian, Ravi, Gupta, Sudheer and Talbot, Martin K. Starr: A Visionary Proponent for System Inte- Brian, 763 gration, Modular Production, and Catastrophe Avoid- Coping with Time-Varying Demand When Setting ance. Gupta, Sushil and Roth, Aleda V., 1 Staffing Requirements for a Service System. Green, The Modern Call Center: A Multi-Disciplinary Perspec- Linda V., Kolesar, Peter J. and Whitt, Ward, 13 tive on Operations Management Research. Aksin, Zey- Customer Behavior Modeling in Revenue Manage- nep, Armony, Mor and Mehrotra, Vijay, 665 ment and Auctions: A Review and New Research On E-Auctions for Procurement Operations. Rothkopf, Opportunities. Shen, Zuo-Jun Max, and Su, Xuan- Michael H. and Whinston, Andrew B., 404 ming, 713 On Pricing and Composition of Bundles. Bitran, Gab- Development of an RFID-based Traceability System: riel R. and Ferrer, Juan-Carlos, 93 Experiences and Lessons Learned from an Aircraft Operations Risk Management: Overview of Paul Engineering Company. Ngai, E. W. T., Cheng, Kleindorfer’s Contribution. Cohen, Morris A. and T. C. E., Lai, Kee-hung, Chai, P. Y. F., Choi, Y. S. Kunreuther, Howard, 525 and Sin, R. K. Y., 554 Optimal Control of Selling Channels for an Online Do Auction Parameters Affect Buyer Surplus in E- Retailer with Cost-per-Click Payments and Seasonal Auctions for Procurement? Mithas, Sunil and Jones, Products. Chen, Frank Y., Chen, Jian and Xiao, Joni L., 455 Yongbo, 292 Dynamic Pricing in e-Services under Demand Uncer- Optimal Ordering Policies for Inventory Problems tainty. Xia, Cathy H. and Dube, Parijat, 701 With Dynamic Information Delays. Bensoussan, Economic Evaluation of Systems that Expedite Inven- Alain, Cakanyiildiiriim, Metin and Sethi, Suresh P., tory Information. Bensoussan, Alain, Cakanyiildi- 241 inim, Metin and Sethi, Suresh P., 360 Option Contracts and Capacity Management-En- The Effect of Timing on Jump Bidding in Ascending abling Price Discrimination under Demand Uncer- Auctions. Kwasnica, Anthony M. and Katok, Elena, tainty. Fang, Fang and Whinston, Andrew, 125 483 Pareto-Improving Contracts for Express Package Deliv- Electronic Markets for Truckload Transportation. ery Services. Yano, Candace A. and Newman, Alex- Caplice, Chris, 423 andra M., 109 INDEX 794 Production and Operations Management 16(6), pp. 791-794, © 2007 Production and Operations Management Society Performance Impacts of Strategy, Information Tech- RFID for Better Supply-Chain Management through nology Applications, and Business Process Outsourc- Enhanced Information Visibility. Delen, Dursun, ing in U. S. Manufacturing Plants. Bardhan, Indranil, Hardgrave, Bill C. and Sharda, Ramesh, 613 Mithas, Sunil and Lin, Shu, 747 Simulation Modeling and Analysis: A Collateral Appli- Performance Metric Portfolios: A Framework and cation and Exposition of RFID Technology. Amini, Empirical Analysis. Bendoly, Elliot, Rosenzweig, Eve Mehdi, Otondo, Robert F., Janz, Brian D. and Pitts, D. and Stratman, Jeff K., 257 Mitzi G., 586 Ranked Items Auctions and Online Advertisement. Surgical Suites’ Operations Management. Gupta, Di- Feng, Juan, Shen, Zuo-Jun Max and Zhan, Roger wakar, 689 Lezhou, 510 Unlocking the Value of RFID. Lee, Hau and Ozer, Realizing Benefits from Enterprise Resource Planning: Ozalp, 40 Does Strategic Focus Matter? Stratman, Jeff K., 203 Value-Based Routing and Preference-Based Routing in RFID and Operations Management: Technology, Customer Contact Centers. Sisselman, Michael E. Value, and Incentives. Dutta, Amitava, Lee, Hau L. and Whitt, Ward, 277 and Whang, Seungjin, 646 Value-Driven Creation of Functionality in Software RFID Applications in Private and Public Sector Oper- Projects: Optimal Sequencing and Reuse. Liu, ations: Introduction to the Special Issue. Dutta, Ami- Dengpan, Dawande, Milind and Mookerjee, Vi- tava and Whang, Seungjin, 523 jay, 381