Preparing for the Project Management (cid:1) Professional (PMP ) Certification Exam Third Edition .................11151$ $$FM 02-09-0508:03:42 PS PAGEi This page intentionally left blank Preparing for the Project Management (cid:1) Professional (PMP ) Certification Exam Third Edition Michael W. Newell, PMP, ENP American Management Association NewYork•Atlanta•Brussels•Chicago•MexicoCity•SanFrancisco Shanghai•Tokyo•Toronto•Washington,D.C. .................11151$ $$FM 02-09-0508:03:42 PS PAGEiii SpecialdiscountsonbulkquantitiesofAMACOMbooksare availabletocorporations,professionalassociations,andother organizations.Fordetails,contactSpecialSalesDepartment, AMACOM,adivisionofAmericanManagementAssociation, 1601Broadway,NewYork,NY10019. Tel.:212–903–8316.Fax:212–903–8083. Website:www.amacombooks.org Thispublicationisdesignedtoprovideaccurateandauthoritative informationinregardtothesubjectmattercovered.Itissoldwiththe understandingthatthepublisherisnotengagedinrenderinglegal, accounting,orotherprofessionalservice.Iflegaladviceorotherexpert assistanceisrequired,theservicesofacompetentprofessionalperson shouldbesought. ‘‘PMI’’andthePMIlogoareserviceandtrademarksregisteredinthe UnitedStatesandothernations;‘‘PMP’’andthePMPlogoare certificationmarksregisteredintheUnitedStatesandothernations; ‘‘PMBOK’’,‘‘PMNetwork’’,and‘‘PMIToday’’aretrademarks registeredintheUnitedStatesandothernations;and‘‘Project ManagementJournal’’and‘‘Buildingprofessionalisminproject management’’aretrademarksoftheProjectManagementInstitute,Inc. LibraryofCongressCataloging-in-PublicationData Newell,MichaelW.,1945– Preparingfortheprojectmanagementprofessional(PMP)certification exam/MichaelW.Newell.—3rded. p. cm. Includesbibliographicalreferencesandindex. ISBN0-8144-0859-1(pbk.) 1.Projectmanagement—Examinations,questions,etc. I. Title. HD69.P75N49 2005 658.4(cid:1)04(cid:1)076—dc22 2004030682 (cid:3)2005MichaelW.Newell Allrightsreserved. PrintedintheUnitedStatesofAmerica. Thispublicationmaynotbereproduced, storedinaretrievalsystem, ortransmittedinwholeorinpart, inanyformorbyanymeans,electronic, mechanical,photocopying,recording,orotherwise, withoutthepriorwrittenpermissionofAMACOM, adivisionofAmericanManagementAssociation, 1601Broadway,NewYork,NY10019. PrintingNumber 10 9 8 7 6 5 4 3 2 1 .................11151$ $$FM 02-09-0508:03:43 PS PAGEiv This book is dedicated to my wife, Saralee, who still corrects my spelling and puts up with all my foolishness. .................11151$ $$FM 02-09-0508:03:43 PS PAGEv This page intentionally left blank CONTENTS Preface xv Introduction to Project Management 1 WhatIsProjectManagementAnyway? 2 StandardsandRegulations 2 ATrueStory 5 AdvantagesofProjectManagement 6 Organizing forProjectManagement 7 TheProjectizedOrganization 7 TheFunctionalorTraditionalOrganization 9 TheMatrixOrganization 11 TheProjectOfficeandtheProjectManagementOffice 12 HowtheProjectManagerMakesProjectsSuccessful 13 TheProjectLifeCycle 14 ProjectManagementProcesses 15 Summary 17 1. Scope Management 18 InitiationoftheProject 19 ProjectCharter 19 StatementofWork 20 BusinessNeed 20 ScopeDescription 20 EnvironmentalandOrganizationalFactors 21 OrganizationalProcessAssets 21 ChangeManagementProcedure 21 RiskControlProcedures 21 OrganizationalKnowledgeBases 21 ConstraintsandAssumptions 22 ProjectSelectionMethods 22 WhoAreThoseStakeholders? 22 CostandItsRelationshiptoPrice 23 OverbidorUnderbid:WhichIsBetterforYourCompany? 24 Getting totheScopeBaseline 26 WorkBreakdownStructure 28 SystemsApproachtoWorkBreakdownStructure 31 vii .................11151$ CNTS 02-09-0508:03:48 PS PAGEvii viii Contents WorkBreakdownStructureDictionary 32 AdditionalProjectBreakdownStructures 32 ScopeVerification 33 ChangeManagement 33 ProjectJustifications 34 TheBreakevenChart 35 ProblemswithBreakevenCharts 36 AverageRateofReturnonInvestment 36 PresentValueofMoney 37 InternalRateofReturnonInvestment 40 Summary 46 2. Time Management 47 ActivityDefinition 47 ActivitySequencing 48 ActivityonArrowDiagramming 49 GanttChartsandMilestoneCharts 50 PrecedenceDiagrammingMethod(PDM) 51 Logical Relationships 52 Finish-StartRelationship(FS) 52 Start-StartRelationship(SS) 52 Finish-FinishRelationship(FF) 54 Start-FinishRelationship(SF) 55 LeadsandLags 56 Diagramming Relationships 56 ProjectStartandProjectFinishEvents 57 LogicalPrecedenceDiagram 57 ActivityDurations 57 BuildingtheNetworkDiagram 58 BufferingtheSchedule 63 ReverseResourceAllocationScheduling 67 Critical PathMethod(CPM) 68 Program EvaluationandReviewTechnique(PERT) 68 MonteCarloSimulation 73 TheSimulation 73 OutputfromtheMonteCarloSimulation 74 Critical ChainTheory 74 Summary 76 3. Cost Management 77 Why WeNeedCostManagement 77 ProjectLifeCycleandProjectCost 78 .................11151$ CNTS 02-09-0508:03:49 PS PAGEviii