Preferences for library hours, materials and services : a survey of San Francisco branch and main library users : results and cross-tabulation services PDF
Preview Preferences for library hours, materials and services : a survey of San Francisco branch and main library users : results and cross-tabulation services
San Francisco PublicLibrary mmmmmm'i REFERENCE BOOK Not to be taken from the Library »4 APR _ 3 2002 Digitized by the Internet Archive 2014 in https://archive.org/details/preferencesforli1994davi SEP 1 9 1994 SAN FRANCISCO PUBLIC LIBRARY PREFERENCES FOR LIBRARY HOURS, MATERIALS AND SERVICES: A Survey of San Francisco Branch and Main Library Users Results and Cross-Tabulation Tables \ Prepared For: ^San Francisco Public Libraries Prepared By: David Binder Research August, 1994 SANFRANCISCOPUBLICLIBRARY 1223 05956 5086 PREFERENCES FOR LIBRARY HOURS, MATERIALS AND SERVICES: A Survey of San Francisco Branch and Main Library Users Results and Cross-Tabulation Tables Prepared For: San Francisco Public Libraries Prepared By: David Binder Research August, 1994 BINDER RESEARCH D 295 Fell Street, Suite B, San Francisco, CA 94102 Voice: 415-922-2636, Fax: 415-922-2706 RESULTS OF PROPOSITION E SURVEYS SAN FRANCISCO PUBLIC LIBRARIES AUGUST 1994 To meet the requirements ofProposition E, which passed with 70 percent ofvoters' approval last June,two surveyswere conductedto determinepreferences forlibrary hours, materials, and services. First, atelephone surveywas conductedamongrandom SanFrancisco residentsto determine general preferences, as well as to examine views ofboth library users and views ofthose who do not now use libraries. The second survey, (a "clipboard" survey) was conducted at each ofSan Francisco's 27 branch libraries and Main library to determine preferences oflibrary users on a branch-specific basis. The telephone survey interviewedtwelve hundred respondents between July 15 and July 27, 1994. Sampling was done by using random digit dialing techniques, which ensure proportional representation oflisted and unlisted househoulds. Interviews were conducted in English, Spanish and Cantonese. The results are subjectto amargin oferror of2.8%, which means thatresults shown here should be within 2.8% ofresults that would be obtained ifall San Francisco residents were interviewed. The branch-specific survey interviewed 100 respondents (with some exceptions) at each branch library and at the Main Library. The vast majority ofthese interviews were conducted between July 26 and August 2, 1994. Following public review and comments ofthese Proposition E Surveys' results, the City Librarian and Library Commission will make recommendations for changes in hours, materials and services throughout the San Francisco Public Library system. Changes based on these recommendations are expected to be put into effect in January 1995. Key findings ofthe Proposition E Surveys include: • On both surveys, respondents most often cited Saturday afternoons, and weekday evenings, as the times they would like to use the libraries. Secondarily, respondents chose weekday late afternoons, Saturday mornings and Sunday afternoons. Respondents are much less likely to visit libraries during Saturday evenings and Sunday mornings. Respondents to the branch surveys were divided on the number ofevenings per week they think libraries should be open. 24% felt their branch library should be open three nights a week, 20% said two nights, 18% said five nights, and 1 1% felt their branch should be open 1 3 1223 05956 5086
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