PMP - Project Management Professional PMP Project Management Professional study guide

624 Pages·2004·6.41 MB·English

by  Phillips, Joseph

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PMP Project Management Professional Study Guide
by Joseph Phillips ISBN:0072230622
McGraw-Hill © 2004 (588 pages)
This book shows you not only what, but how to study
for the PMP exam. With 100% complete coverage of all
exam objectives and simulated questions, this guide
covers project initiation, scope management, quality
assurance, and more.
CD Content

Table of Contents
PMP Project Management Professional Study Guide
Introduction
Part I - Project Initiation
Ch
apt
- Introducing Project Management
er
1
Ch
apt
- Examining the Project Management Framework
er
2
Ch
apt
- Examining the Project Management Processes
er
3
Part II - PMP Exam Essentials
Ch
apt
- Implementing Project Integration Management
er
4
Ch
apt
- Managing the Project Scope
er
5
Ch
apt
- Introducing Project Time Management
er
6
Ch
apt
- Introducing Project Cost Management
er
7
Ch
apt
- Introducing Project Quality Management
er
8
Ch
apt
- Introducing Project Human Resource Management
er
9
Ch
apt
- Introducing Project Communications Management
er
10
Ch
apt
- Introducing Project Risk Management
er
11
Ch
apt
- Introducing Project Procurement Management
er
12
Ch
apt
- PMP Code of Professional Conduct
er
13
Ap
pe
ndi - Critical Exam Information
x
A
Ap
pe
ndi - About the CD
x
B
Glossary
Index
List of Figures
List of Tables
List of Inside the Exams
CD Content
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Back Cover
Get the book that shows you not only what—but how—to study
 100% complete coverage of all official objectives for the PMP exam
 Exam Readiness checklist at the front of the book—you’re ready for the exam when all objectives on the list
are checked off
 Inside the Exam sections in every chapter highlight key exam topics covered
 Simulated exam questions match the format, tone, topics, and difficulty of the real exam
Covers all PMP exam topics, including:
 Project Initiation
 Establishing a Framework
 Resource Management
 Project Planning and Execution
 Scope Management
 Quality Assurance
 Measuring Performance
 Risk Management and Response
 Project Closing
 Professional Responsibility
About the Author
Joseph Phillips, PMP, IT Project+, is the Director of Education for Project Seminars, a project management training
company. He has successfully implemented projects for pharmaceutical, banking, manufacturing, insurance, and
other industries. Phillips has also taught PMP exam prep courses and given risk management and IT project
management seminars for Fortune 500 companies, the US military, not-for-profit agencies, and universities.
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PMP Project Management
Professional Study Guide
Joseph Phillips
'Microsoft is a registered trademark of Microsoft Corporation in the United States and other countries.
McGraw-Hill/Osborne is an independent entity from Microsoft Corporation, and not affiliated with Microsoft
Corporation in any manner. This publication may be used in assisting students prepare for a Microsoft Certified
Professional Exam. Neither Microsoft Corporation nor McGraw-Hill/Osborne warrants that use of this publication
will ensure passing the relevant exam.'
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International Contact Information page immediately following the index of this book.
PMP® Project Management Professional Study Guide
Copyright © 2004 by The McGraw-Hill Companies. All rights reserved. Printed in the United States of America.
Except as permitted under the Copyright Act of 1976, no part of this publication may be reproduced or distributed in
any form or by any means, or stored in a database or retrieval system, without the prior written permission of
publisher, with the exception that the program listings may be entered, stored, and executed in a computer system, but
they may not be reproduced for publication.
1234567890 CUS CUS 019876543
Book p/n 0-07-223063-0 and CD p/n 0-07-223064-9
parts of
ISBN 0-07-223062-2
Publisher
Brandon A. Nordin
Vice President & Associate Publisher
Scott Rogers
Editorial Director
Gareth Hancock
Project Editors
Jody McKenzie
Julie M. Smith
Acquisitions Coordinator
Jessica Wilson
Technical Editor
Cyndi Snyder
Copy Editors
Carl Wikander
Mike McGee
Proofreaders
Carol Burbo
Linda Medoff
Paul Medoff
Indexer
Valerie Perry
Composition
Apollo Publishing Services
Series Design
Roberta Steele
Cover Series Design
Peter Grame
This book was composed with Corel VENTURA? Publisher.
Information has been obtained by McGraw-Hill/Osborne from sources believed to be reliable. However, because
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any errors or omissions or the results obtained from the use of such information.
For my son, Kyle
About the Author
Joseph Phillips, PMP, IT Project+, is the Director of Education for Project Seminars, a PMI Registered Education
Provider. He has managed and consulted on projects for industries including technical, pharmaceutical, manufacturing,
and architectural, among others. Phillips has served as a project management consultant for organizations creating
project offices, maturity models, and best practice standardization.
As a leader in adult education, Phillips has taught organizations how to successfully implement project management
methodologies, information technology project management, risk management, and other courses. Phillips has taught
for Columbia College, University of Chicago, Indiana University, among others. He is a Certified Technical Trainer
and has taught over 10,000 professionals. Phillips has contributed as an author or editor to more than 30 books on
technology, careers, and project management.
Phillips is a member of the Project Management Institute and is active in local project management chapters. He has
spoken on project management, project management certifications, and project methodologies at numerous trade
shows, PMI chapter meetings, and employee conferences. When not writing, teaching, or consulting Phillips can be
found behind a camera or on the working end of a fly rod. You can contact Phillips through
www.projectseminars.com.
About the Technical Editor
Cyndi Snyder is s a professional consultant, facilitator, instructor, author and partner in Vista Performance Group.
She is an experienced leader in developing strategic and operating plans that have resulted in organizational growth
and maturity. Cyndi has 10 years of experience managing a variety of projects from public sector program
development to acquisitions and system implementation.
Cyndi has experience in training for the corporate, public sector and academic environment. She currently instructs
for UC Irvine, CalTech, and USC. Cyndi also participates in the UC Irvine Project Management Program Advisory
Committee. In addition she was a contributor to the Project Management Competency Model was published by the
Project Management Institute.
Cyndi is a member of the Project Management Institute and is the Chair of the Chapter Leadership Development and
Excellence Committee for 2003 - 2005. She received and award for Outstanding Chapter President of the Year for
2002. Cyndi is a certified Project Management Professional (PMP) and earned her Masters in Business
Administration from Pepperdine University.
About LearnKey
LearnKey provides self-paced learning content and multimedia delivery solutions to enhance personal skills and
business productivity. LearnKey claims the largest library of rich streaming-media training content that engages
learners in dynamic media-rich instruction complete with video clips, audio, full motion graphics, and animated
illustrations. LearnKey can be found on the Web at www.LearnKey.com.
Acknowledgments
Books, like projects, are never done alone.
I'd like to thank Cyndi Snyder for keeping me on track and focused on PMP requirements and test-centric ideas. A
big thank you goes to Gareth Hancock for his patience, guidance, conversation, and overall support for this book.
Thank you to Jody McKenzie and Julie Smith for their keen organizational skills, attention to details, and ability to
keep me moving. Mike McGee and Carl Wikander-thank you for tightening my writing, clarifying my thoughts, and
helping me to be a better writer. Thanks also to Jessica Wilson, Carol Burbo, Paul and Linda Medoff, and the
talented people in the production department for all of their hard work.
Thank you to my friends and colleagues for their encouragement as this book was created: Linda Barron, Brad
Bobich, Stacey Beheler, Scot Conrad, Kallie Cremer, Emmett Dulaney, Rick Gordon, Greg Kirkland, Don Kuhnle,
Nancy Maragioglio, Deanna Moreland, Heather Rippey, Phil Stuck and my brothers Steve, Mark, Sam, and Ben.
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Introduction
This book is divided into two major sections. The first section, which consists of Chapters 1, 2, and 3, discusses the
broad overview of project management and how it pertains to the PMP examination. Section two contains Chapter 4
through 13, which detail each of the nine knowledge areas and the PMP Code of Professional Conduct.
If you are just beginning your PMP quest you should read the first section immediately as it'll help you build a strong
foundation for the PMP exam. If you find, however, that you've already a strong foundation in project management
and need specific information on the knowledge areas then move onto the second section. PMP candidates that have
years of project management experience - move onto the second section.
The book is designed so you can read the chapters in any order you'd like. However, if you examine the Guide to the
Project Management Body of Knowledge you'll notice that the order of information presented is the same as the
order of information in this book. In other words, you can read a chapter of the PMBOK and then read a more
detailed explanation in this book. We're kind of a like a guide to the guide.
Exam Readiness Checklist
Chapter #
Study Guide Coverage
Initiating the Project
Determine project goals 1, 2, 5
Determine project deliverables 1, 2, 5
Determine process outputs 3
Document project constraints 1, 5
Document project assumptions 1, 2, 11
Define project strategy 1, 4, 5
Identify project performance requirements 1, 4, 5, 7, 8
Determine resource requirements 5, 6, 7
Define project budget 2, 7, 12
Provide comprehensive project information 5, 10
Planning the Project
Refine project requirements 3, 4, 5
Create Work Breakdown Structure 1, 2, 4, 6, 7
Develop Resource Management Plan 9, 10
Refine project time and project cost estimates 6, 7
Establish project controls 3, 5, 6, 7, 8
Develop Project Plan 1, 2, 4, 5
Obtain Plan Approval 1, 5, 6, 7, 10
Executing the Project
Commit project resources 9, 12
Implement Project Plan 1, 2, 3,
Manage project progress 1, 2, 3, 6, 7, 10, 12
Communicate project progress 10
Implement QA 4, 8
Controlling the Project
Measure project performance 6, 7, 8, 10
Refine project control limits 6, 7, 8, 11
Implement corrective actions 4, 8, 10
Evaluate corrective actions' effectiveness 4, 8, 10
Ensure project plan compliance 5, 8, 10, 11
Reassess project control plans 6, 7, 8, 10
Respond to risk triggers 11
Monitor project activity 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12
Closing the Project
Confirm formal acceptance of project deliverables 1, 3, 5, 12
Finalize Lessons Learned documentation 1, 3, 5, 10
Facilitate project closure activities 1, 2, 3, 5, 10
Preserve product records and tools 1, 2, 3, 6, 7, 10
Release project resources 9
Professional Responsibility
Ensure integrity and professionalism 12, 13
Contribute to project management knowledge base 10, 13
Enhance individual competence 9, 13
Manage stakeholder interests 1, 2, 4, 5, 8, 9, 10, 13
Interact with project team and stakeholders 1, 2, 3, 5, 8, 9, 10, 13
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Project Initiation
Part I:
Chapters List
Chapter 1: Introducing Project Management Chapter 2: Examining the Project Management Framework Chapter 3:
Adapting the Project Management Processes
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