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Platform Messages PDF

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Platform Messages This section contains all Platform related System Error Messages, such as shelf magr, chassis, env ctrl, and so forth. AFMON_EA_OOR Messages Error Message %PLATFORM-AFMON_EA_OOR-4-LC_FLOWS_OOR_GREEN Performance Traffic Monitoring: [chars] flow count on LC no longer at maximum capacity Explanation Performance traffic monitoring has cleared an out-of-resource condition. Performance traffic monitoring process on the linecard has detected that the number of flows being monitored on an LC is no longer at maximum. Recommended Action None Error Message %PLATFORM-AFMON_EA_OOR-4-LC_FLOWS_OOR_RED Performance Traffic Monitoring: [chars] flow count reached maximum ([unsigned int]) on LC Explanation Performance traffic monitoring has encountered an out-of-resource condition. Performance traffic monitoring process on the linecard has detected that the number of flows being monitored on a LC has reached maximum capacity. New flows will no longer be learnt Recommended Action Reduce the number of flows being monitored on the NP. This can be done by 1) Modifying ACL: (a) Remove the performance traffic service policy from the interface (b) Modify the ACL used in the service policy to be more specific to match a smaller set of flows to be monitored (c) Reapply the service policy to the interface Cisco IOS XR System Error Message Reference Guide, Release 4.3.x OL-28763-01 EM-2017 Platform Messages AFMON_EA_OOR Messages Error Message %PLATFORM-AFMON_EA_OOR-4-NP_FLOWS_OOR_GREEN Performance Traffic Monitoring: [chars] flow count on NP [unsigned int] no longer at maximum capacity Explanation Performance traffic monitoring has cleared an out-of-resource condition. Performance traffic monitoring process on the linecard has detected that the number of flows being monitored on a NP is no longer at maximum. Recommended Action None Error Message %PLATFORM-AFMON_EA_OOR-4-NP_FLOWS_OOR_GREEN Performance Traffic Monitoring: Monitored flows on LC [unsigned int] no longer at maximum capacity Explanation Performance traffic monitoring has cleared an out-of-resource condition. Performance traffic monitoring process on the linecard has detected that the number of flows being monitored on a LC is no longer at maximum. Recommended Action None Error Message %PLATFORM-AFMON_EA_OOR-4-NP_FLOWS_OOR_RED Performance Traffic Monitoring: [chars] flow count reached maximum ([unsigned int]) on NP [unsigned int] Explanation Performance traffic monitoring has encountered an out-of-resource condition. Performance traffic monitoring process on the linecard has detected that the number of flows being monitored on a NP has reached maximum capacity. New flows will no longer be learnt Recommended Action Reduce the number of flows being monitored on the NP. This can be done by 1) Modifying ACL: (a) Remove the performance traffic service policy from the interface (b) Modify the ACL used in the service policy to be more specific to match a smaller set of flows to be monitored (c) Reapply the service policy to the interface 2) Moving monitored flows to a different interface on a different NP Error Message %PLATFORM-AFMON_EA_OOR-4-NP_FLOWS_OOR_RED Performance Traffic Monitoring: Maximum monitored flows ([unsigned int]) reached on LC [unsigned int] Explanation Performance traffic monitoring has encountered an out-of-resource condition. Performance traffic monitoring process on the linecard has detected that the number of flows being monitored on a LC has reached maximum capacity. New flows will no longer be learnt Recommended Action Reduce the number of flows being monitored on the LC. This can be done by 1) Modifying ACL: (a) Remove the performance traffic service policy from the interface (b) Modify the ACL used in the service policy to be more specific to match a smaller set of flows to be monitored (c) Reapply the service policy to the interface 2) Moving monitored flows to a different interface on a different LC Cisco IOS XR System Error Message Reference Guide, Release 4.3.x EM-2018 OL-28763-01 Platform Messages AFMON_EA_VERIFY Messages AFMON_EA_VERIFY Messages Error Message %PLATFORM-AFMON_EA_VERIFY-6-POLICY_ERROR Performance traffic service policy verification failed, error [chars]: [chars] Explanation Peformance traffic service policy verification encountered the specified error Recommended Action Correct the performance traffic service policy Error Message %PLATFORM-AFMON_EA_VERIFY-6-POLICY_ERROR Performance traffic service policy verification failed, error [chars]: [chars] Explanation Peformance traffic service policy verification encountered the specified error Recommended Action Correct the performance traffic service policy AFMON Messages Error Message %PLATFORM-AFMON-3-AVL_TREE_CORRUPT Corruption detected in AVL tree for [chars] Explanation During restart, corruption was detected in the AVL tree. Tree is reinitialized as part of recovery, some interval history during this time could be lost for the flow Recommended Action No action is required if it is flow tree. Process will try to recover by recreating the tree. In case of interface tree, remove all the policy config on the LC. If that fail, reload the LC If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. *REDUCE* Error Message %PLATFORM-AFMON-3-EA_DEBUG_INIT_FAIL Failed to initialise debug infra within AFMon EA. Error: [chars] Explanation Debug initialization failed within EA. Debugs may not be printed Recommended Action No action is required. Process will be automatically restarted. Cisco IOS XR System Error Message Reference Guide, Release 4.3.x OL-28763-01 EM-2019 Platform Messages AFMON Messages Error Message %PLATFORM-AFMON-3-EA_LTRACE_INIT_FAIL Failed to initialise ltrace infra within AFMon EA. Error [chars] Explanation Ltrace initialization failed within EA. Ltraces may not be printed Recommended Action No action is required. Process will be automatically restarted. Error Message %PLATFORM-AFMON-3-EA_POL_MOD_ROLLBACK_FAIL Error encountered during Rollback phase of policy modification on interface: [chars] (ifh: [hex]), Error: [chars] Explanation AFMon EA encountered an error during rollback phase of policy modification on an interface. In this condition, h/w programming of the policy may not be in sync with policy configuration. Recommended Action Remove the Vidmon policy on the interface for which the this error message is printed and then re-apply the policy Error Message %PLATFORM-AFMON-3-ERR_EVENT_ATTACH Failed to attach event to event manager: [chars] Explanation Failed to attach event to event manager. Recommended Action No action is required. Process will be automatically restarted. If not recovered, it is a fatal condition If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. *REDUCE* Error Message %PLATFORM-AFMON-3-ERR_EVENT_INIT Failed to initialize event manager event: [chars] Explanation Failed to initialize event manager event. Recommended Action No action is required. Process will be automatically restarted. If not recovered, it is a fatal condition If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. *REDUCE* Cisco IOS XR System Error Message Reference Guide, Release 4.3.x EM-2020 OL-28763-01 Platform Messages AFMON Messages Error Message %PLATFORM-AFMON-3-ERR_EVM_CREATE Failed to setup event manager Explanation Failed to setup event manager. Recommended Action No action is required. Process will be automatically restarted. If not recovered, it is a fatal condition If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. *REDUCE* Error Message %PLATFORM-AFMON-3-FAM_CONNECT_FAIL FAM connection failed - [chars] Explanation Connection to FAM process failed during AFMon EA process init. This would lead to an inablility of AFMon EA to receive flow updates from the hardware Recommended Action No action is required. Process will be automatically restarted. If not recovered, it is a fatal condition If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. *REDUCE* Error Message %PLATFORM-AFMON-3-IM_CONNECT_FAIL Server connection failed - [chars]. Error code - [chars] Explanation Connection to IM server failed during AFMon EA process init. This would lead to an inablility of AFMon EA to process CAPS from AFMon MA and to a potential disconnect between the hardware/software views of the configured afmon policies on the system. Recommended Action No action is required. Process will be automatically restarted. If not recovered, it is a fatal condition If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. *REDUCE* Error Message %PLATFORM-AFMON-3-MAX_FLOW_LIMIT LC has reached maximum limit for flows, current [dec] maximum allowed [dec] Explanation Software enforces a limit of 1.5 times the maximum number of flows permitted on a LC. When this limit is reached, no more new flows can be added unless the current flow count comes under the limit Recommended Action Reduce the number of flows in the LC If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. *REDUCE* Cisco IOS XR System Error Message Reference Guide, Release 4.3.x OL-28763-01 EM-2021 Platform Messages AHCI Messages Error Message %PLATFORM-AFMON-4-ERR_EVM_EVENT_BLOCK Unrecoverable error in event loop. Error: [chars] Explanation An error (other than EINTR) occured in the event loop. The process has exited and restarted. Recommended Action No action is required. Process will be automatically restarted. If not recovered, it is a fatal condition If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. *REDUCE* AHCI Messages Error Message %PLATFORM-AHCI-2-DEV_HD0_NOT_RESPONDING HD0 device not responding Explanation SATA HD0 device not responding Recommended Action Please attempt the following: If dual RSP, and the problem is on the active RSP, issue ’redundancy switchover’ If the problem is on the standby/simplex RSP: Restart low level ahci driver via ksh, ’process restart devb-ahci’ Failing which, Reload RSP If problem persists, SATA HD0 devices have to be replaced If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. Error Message %PLATFORM-AHCI-2-DEV_HD1_NOT_RESPONDING HD1 device not responding Explanation SATA HD1 device not responding Recommended Action Please attempt the following: If dual RSP, and the problem is on the active RSP, issue ’redundancy switchover’ If the problem is on the standby/simplex RSP: Restart low level ahci driver via ksh, ’process restart devb-ahci’ Failing which, Reload RSP If problem persists, SATA HD1 devices have to be replaced If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. ALPHA_DISPLAY Messages Error Message %PLATFORM-ALPHA_DISPLAY-3-INIT_ERROR Process Initialization Failed: ([chars]%s) Explanation The alphadisplay process failed to initialize. The alphadisplay process controls the 8 characters alphanumeric LEDs on the bottom of all 12000 series line and route processor cards (excluding SIP cards). It provides for the configuration of custom messages as well as the reading Cisco IOS XR System Error Message Reference Guide, Release 4.3.x EM-2022 OL-28763-01 Platform Messages ALPHA_DISPLAY Messages of the current output both through CLI and XML. %s - indicates the reason for the failure. There are 2 types of possible failures, these include: - Event Manager Creation Failure - SYSDB Initialization Failure %s - is the decoded error reason Recommended Action The System Manager process (sysmgr) will automatically respawn this process, up to a fixed number of times when this error is encountered, to recover. Execute ’show process alphadisplay’ to verify that the process is up and running. If it is still non-operational, try doing try doing ’process restart alphadisplay’ If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. Error Message %PLATFORM-ALPHA_DISPLAY-6-CHANGE Alpha display on node [chars] changed to [chars] in state [chars] Explanation Message to indicate that alpha-display was updated with new string or state. Recommended Action None. Error Message %PLATFORM-ALPHA_DISPLAY-6-CHANGE Alpha display on node [chars] changed to [chars] in state [chars] Explanation Message to indicate that alpha-display was updated with new string or state. Recommended Action *None* Error Message %PLATFORM-ALPHA_DISPLAY-6-CHANGE Alpha display on node [chars] changed to [chars] in state [chars] Explanation Message to indicate that alpha-display was updated with new string or state. Recommended Action None. Error Message %PLATFORM-ALPHA_DISPLAY-7-EVENT_ERROR Event Failure: ([chars]) Explanation The alphadisplay process received a bad event. The alphadisplay process controls the 8 characters alphanumeric LEDs on the bottom of all 12000 series line and route processor cards (excluding SIP cards). It provides for the configuration of custom messages as well as the reading of the current output both through CLI and XML. %s - is the decoded error reason Recommended Action Monitor the event messages. The alphadisplay process will handle the failure gracefully but if they continually appear on the console, try doing ’process restart alphadisplay’ If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. Cisco IOS XR System Error Message Reference Guide, Release 4.3.x OL-28763-01 EM-2023 Platform Messages APIV Messages APIV Messages Error Message %PLATFORM-APIV-3-MODULE_INCOMPATIBLE APIV module [chars] is incompatible Explanation APIV module version negotiation failed. Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. Error Message %PLATFORM-APIV-3-SW_ERROR [chars] Explanation An internal software error has occurred for the specified APIV module Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. Error Message %PLATFORM-APIV-5-API_INCOMPATIBLE Message [dec] in APIV module [chars] is incompatible (reason: [chars]) Explanation The APIV module message version negotiation failed. Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. ARB Messages Error Message %PLATFORM-ARB-3-ERR_INIT Initialization Error: [chars] Reason: [chars]. Exiting. Explanation Arbiter driver encountered a fatal error and is not able recover from the error. A reason text will be supplied call support with this text. Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. Cisco IOS XR System Error Message Reference Guide, Release 4.3.x EM-2024 OL-28763-01 Platform Messages ARB Messages Error Message %PLATFORM-ARB-3-ERR_INIT Initialization Error: [chars] Reason: [chars]. Exiting. Explanation Arbiter driver encountered a fatal error and is not able recover from the error. A reason text will be supplied call support with this text. Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. Error Message %PLATFORM-ARB-3-ERR_MEM_ALLOC Error Allocating [dec] bytes of memory Explanation Arbiter driver encountered a fatal memory allocation error Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. Error Message %PLATFORM-ARB-3-ERR_MEM_ALLOC Error Allocating [dec] bytes of memory Explanation Arbiter driver encountered a fatal memory allocation error Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. Error Message %PLATFORM-ARB-5-ERR_CONT Continuing execution: [chars]: Caused by [chars] Explanation This message indicates an error occurred beyond which execution of the arbiter driver may continue, attempting to effect recovery or work-around internally, minimizing loss of information/functionality. Recommended Action If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. Error Message %PLATFORM-ARB-5-ERR_CONT Continuing execution: [chars]: Caused by [chars] Explanation This message indicates an error occurred beyond which execution of the arbiter driver may continue, attempting to effect recovery or work-around internally, minimizing loss of information/functionality. Recommended Action If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. Cisco IOS XR System Error Message Reference Guide, Release 4.3.x OL-28763-01 EM-2025 Platform Messages ARB Messages Error Message %PLATFORM-ARB-7-ERR_EVM_CREATE Event Manager create failed for [chars]. Reason: [chars] Explanation Arbiter driver Event Manager create error Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. Error Message %PLATFORM-ARB-7-ERR_EVM_CREATE Event Manager create failed for [chars]. Reason: [chars] Explanation Arbiter driver Event Manager create error Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. Error Message %PLATFORM-ARB-7-ERR_EVM_NOTIFY Event Manager notify failed for [chars]. Reason: [chars] Explanation Arbiter driver Event Manager notify error Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. Error Message %PLATFORM-ARB-7-ERR_EVM_NOTIFY Event Manager notify failed for [chars]. Reason: [chars] Explanation Arbiter driver Event Manager notify error Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. Error Message %PLATFORM-ARB-7-ERR_EXIT Exit on error: [chars]: Caused by [chars] Explanation An error occurred in arbiter driver which requires exiting (and, hence, restarting) the process. Recommended Action If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. Cisco IOS XR System Error Message Reference Guide, Release 4.3.x EM-2026 OL-28763-01

Description:
Platform Messages. 1) Modifying ACL: (a) Remove the performance traffic service policy from the interface (b) Modify the ACL used in the service
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