MASARYKOVA UNIVERZITA Filozofická fakulta Katedra anglistiky a amerikanistiky Mgr. Jana Pelclová PERSUASIVE STRATEGIES IN ADVERTISING DISCOURSE A LEXICO-GRAMMATICAL AND SOCIO-PRAGMATIC ANALYSIS Přílohy k disertační práci 1 Introduction ............................................................................................................................. 4 1.1 TV Programs .................................................................................................................... 5 2 Beverages Field ....................................................................................................................... 7 2.1 Beer Subfield .................................................................................................................... 7 2.1.1 Amstel Light .............................................................................................................. 7 2.1.2 Budweiser I ............................................................................................................... 8 2.1.3 Budweiser II .............................................................................................................. 9 2.1.4 Coors Light I ........................................................................................................... 10 2.1.5 Coors Light II .......................................................................................................... 10 2.1.6 Corona ..................................................................................................................... 12 2.1.7 Heineken .................................................................................................................. 12 2.1.8 Killian’s Irish Red ................................................................................................... 13 2.1.9 Labatt Blue .............................................................................................................. 14 2.1.10 Rolling Rock ......................................................................................................... 15 2.2 Soft Drinks Subfield ....................................................................................................... 16 2.2.1 Aquafina .................................................................................................................. 16 2.2.2 dnL .......................................................................................................................... 17 2.2.3 Ensure ...................................................................................................................... 18 2.2.4 Florida’s Natural Premium Orange Juice ................................................................ 19 2.2.5 Nestlé Nesquik ........................................................................................................ 20 2.2.6 Pepsi Vanilla ........................................................................................................... 21 2.2.7 Starbucks DoubleShot Espresso Drink ................................................................... 22 2.2.8 Sierra Mist ............................................................................................................... 23 2.2.9 Simply Orange ......................................................................................................... 24 2.2.10 V8 .......................................................................................................................... 25 3 Food Products Field .............................................................................................................. 26 3.1 Fast Food Subfield ......................................................................................................... 26 3.1.1 Applebees’ All you Can Eat Rib Tips ..................................................................... 26 3.1.2 Arby’s French Dip ................................................................................................... 27 3.1.3 Arby’s New Five-Star Club ..................................................................................... 28 3.1.4 Friendly’s ................................................................................................................ 30 3.1.5 Friday’s .................................................................................................................... 31 3.1.6 Olive Garden ........................................................................................................... 33 3.1.7 Subway .................................................................................................................... 34 3.1.8 Taco Bell ................................................................................................................. 35 3.1.9 Wendy’s I ................................................................................................................ 37 3.1.10 Wendy’s II ............................................................................................................. 38 3.2 Pre-Packaged Food Subfield .......................................................................................... 40 3.2.1 Asian Sensation ....................................................................................................... 40 3.2.2 Bertolli Frozen Dinners ........................................................................................... 41 3.2.3 Bush’s Homestyle Chili .......................................................................................... 42 3.2.4 Campbell’s Microwaveable Soup ........................................................................... 43 3.2.5 Chef Boyardee ......................................................................................................... 44 3.2.6 Fun Fuel ................................................................................................................... 45 3.2.7 Jimmy Dean Sandwiches ........................................................................................ 46 3.2.8 Jimmy Dean Skillets I ............................................................................................. 47 3.2.9 Jimmy Dean Skillets II ............................................................................................ 49 3.2.10 Prego Hearty Meat ................................................................................................ 50 4 Cosmetic Products Field ........................................................................................................ 51 4.1 Question-Start Subfield .................................................................................................. 51 2 4.1.1 Aveeno Positively Radiant Moisturizer .................................................................. 51 4.1.2 Clairol Natural Instinct ............................................................................................ 52 4.1.3 L’Oréal Couleur Experte ......................................................................................... 53 4.1.4 L’Oréal Infallible Never Fail Makeup .................................................................... 54 4.1.5 L’Oréal Vive ........................................................................................................... 56 4.1.6 Neutrogena Anti-Wrinkle, Anti-Blemish Cleanser ................................................. 57 4.1.7 Pantene Expressions ................................................................................................ 58 4.1.8 Tresemme Heat Tamer ............................................................................................ 59 4.1.9 Veet Hair Removal Mousse .................................................................................... 60 4.1.10 VO5 ....................................................................................................................... 61 4.2 Non-Question-Start Subfield .......................................................................................... 62 4.2.1 Almay Nearly Naked ............................................................................................... 62 4.2.2 Clearasil Ultra ......................................................................................................... 63 4.2.3 Dove Essential Nutrients Day Cream ...................................................................... 64 4.2.4 L’Oréal Endless Kissable Shine Wear .................................................................... 65 4.2.5 L’Oréal Revitalift .................................................................................................... 66 4.2.6 Maybelline Dream Matte Mousse Foundation ........................................................ 67 4.2.7 Maybelline Sky High Curves Mascara .................................................................... 68 4.2.8 Olay Daily Facials ................................................................................................... 70 4.2.9 Olay Regenerist ....................................................................................................... 71 4.2.10 Revlon Moisturous Lipcolor ................................................................................. 72 5 Medical Products Field .......................................................................................................... 74 5.1 Confession Subfield ....................................................................................................... 74 5.1.1 Actonel .................................................................................................................... 74 5.1.2 Avlimil .................................................................................................................... 76 5.1.3 Icy Hot Back Patch .................................................................................................. 77 5.1.4 Neosporin ................................................................................................................ 79 5.1.5 Orajel Maximum Strength Toothache Pain Relief Gel ........................................... 80 5.1.6 Osteo Bi-Flex .......................................................................................................... 81 5.1.7 Prevacid I ................................................................................................................. 82 5.1.8 Prevacid II ............................................................................................................... 84 5.1.9 Slimquick ................................................................................................................ 86 5.1.10 800Jenny20 ............................................................................................................ 87 5.2 Non-Confession Subfield ............................................................................................... 89 5.2.1 Advil ........................................................................................................................ 89 5.2.2 Aleve ....................................................................................................................... 90 5.2.3 DayQuil, NyQuil ..................................................................................................... 91 5.2.4 Ester C ..................................................................................................................... 92 5.2.5 Maalox Max ............................................................................................................ 93 5.2.6 Neosporin Lip Treatment ........................................................................................ 95 5.2.7 NyQuil ..................................................................................................................... 96 5.2.8 Pepto Bismol ........................................................................................................... 97 5.2.9 Phillips ..................................................................................................................... 98 5.2.10 Vagisil ................................................................................................................... 99 6 Reference List ..................................................................................................................... 101 3 1 Introduction The Appendix offers the individual commercials (especially their verbal and pictorial codes), their environmental contexts, plus the analysis of the lexico-grammatical features and of the speech acts used. The Appendix operates with the following data: • Source – includes the TV network, the date of recording in MM/DD/YY format, and the TV program during which the analyzed commercial was broadcast. • Length – provides the information about how many seconds the analyzed commercial lasts. • Narrative Structure – provides the information about which of six Čmejrková’s (1993: 187-188; Čmejrková’s translation) narrative structures or their combination the analyzed commercial uses. The narrative structures are as follows: 1. Product Demonstration – a simple introduction of the product and its usage; 2. Presenter – presentation of the product and the results of its usage; 3. Testimonial –the product is tested in extreme conditions; 4. Slice of Life – the secondary participant shares his or her experience; 5. Lifestyle – the product is presented as a social need that is meant to change one’s social status; 6. Phantasy – fictitious creatures, unreal worlds or animated characters are used. • Contextual Situation – informs about which familiar context the secondary advertising situation employs. Moreover, the secondary advertising situation, especially the pictorial code, is described, with the references to the three language entities. • Lexico-Grammatical Analysis – offers the analysis of the lexical and grammatical features (see 7.1) found in the three language entities. The analyzed features and their distinction are as follows: 1. informal expressions - 2. formal expressions, 3. terms, 4. deictic expressions, 5. discourse markers (also includes speech act formulas such as thanks, please, etc.); 6. interjections, 7. hesitators, 8. response forms, 9. ellipsis, 10. vernacular language, 11. non-finite clauses, 12. verbless clauses, 13. active constructions, 14. passive constructions. • Speech Acts Analysis – analyzes the speech acts (see 6.2.6) used in the three language entities. The speech act is demarcated by the slashes / /. The abbreviations used are as follows: 1. Assertive = assert 2. Directives = direct 3. Commissives = commis 4. Expressives = expr 5. Declarations = declar. 4 The descriptions and the analyses of the individual commercials are provided according to the fields and subfields the commercials belong to. Within the individual subfields, the commercials are listed alphabetically. Even though the TV networks are introduced in 2.2, it misses the description of the TV programs during or between which the commercials were broadcast. Therefore, the following subchapter offers more detailed look at the individual programs. 1.1 TV Programs The commercials recorded from The Weather Channel were broadcast during its PM Edition, one on July 22, 2003, the other on October 11, 2005. PM Edition informs about the current weather condition for both the whole United States and the individual regions. The commercials that were recorded from VH1, the popular music network, appeared during or between Ultimate Album and Behind the Music (August, 2, 2003); Jump Start and Caught on Tape (October 14, 2005); and I love the Holidays and All Access (November 20, 2005). The series Ultimate Album analyzes the success of important records, focusing on the details of the recording, launching and touring. The recorded episode introduced the album Kiss Alive, made by the popular group of the 1970s-80s. Behind the music is a non-fiction series that presents “the personal lives of pop music’s greatest and most influential artists, tracing their struggles, setbacks and successes” (http://www.vh1.com/shows/dyn/behind_the_music/series_about.jhtml). The recorded episode looks into the personal lives of the members of the popular band called Aerosmith, using a number of their home archive videos. The morning edition of the block of video clips Jump Start broadcast the latest music videos of those pop groups that were top ten at that time. Like similar series on VH1, Caught on Tape focuses on famous celebrities. However, this series reveals the dark moments of being a celebrity. It depicts famous people becoming aggressive when paparazzi go too far and do not respect their privacy. Besides presenting the violation towards the sensation-seeking photographers, the series also portray embarrassing or shocking moments of one’s private life. The series I love the Holidays presents famous people who describe how they celebrate various holidays and what they think about them. In the recorded episode, people from show business provide their commentary on the upcoming Thanksgiving Day. The last series that was recorded is called All Access. It brings look into the backstage of popular stars. The episode during which the analyzed commercials appeared focused on the celebrities such as Tom Cruise, Kevin Costner, and others and the way they date, propose, marry and party. The commercials recorded from Cartoon Network appeared during the series called Codename: Kids Next Door and Dexter’s Laboratory. The former cartoon tells adventurous stories of a group of five children that has one important mission: “to free all the children from the tyrannical rule of adults” (http://www.cartoonnetwork.com/tv_shows/knd/index.html). The latter presents a young scientist who has a secret laboratory in his parents’ house where he experiments a lot. However, his sister often messes his experiments. The recording from Discovery Channel took place when the popular series Perfect Partner and Home Matters were on the broadcasting list. In Perfect Partner, female participants seek for an ideal male partner for their female relatives. In Home matters, ordinary people offer useful ideas for house and home improvement. 5 The commercials from FX were broadcast during the popular series M.A.S.H. that depicts a surgery team of doctors and medical staff in the Korean War, and during the show When Animals Attack!, a type of “shockumentaries” (http://en.wikipedia.org/wiki/When_Animals_Attack!), which presents videos in which people are attacked by wild animals as well as by pets. The commercials from ESPN were broadcast during live college football match between the USF Bulls and the Alabama Crimson Tide. Similarly, the commercials from the other sport channel NESN were broadcast during the live ice-hockey match Boston Bruins vs. New York Rangers. The network E! broadcast three popular series when the commercials were recorded. The series Sexy Angel – Cameron Diaz introduced a popular diva not only as an outstanding actress in a movie Charlie’s Angels but also as a woman engaged in charity. The series True Hollywood Story aims at famous celebrities and their private and public lives. In the recorded episode, a famous pop singer Britney Spears, her relatives and fiancé were introduced. The last series was Filthy Rich Cattle Drive. It is a reality show in which children of famous celebrities participate. The episode took place in a cattle ranch in Montana where the participants had to deal with everyday problems of Montana farmers, including taking care of the cattle and surviving in the wilds. 6 2 Beverages Field The field includes two subfields – the Beer Subfield and the Soft Drinks Subfield. 2.1 Beer Subfield This subfield contains commercials mainly targeted at male consumers. The commercials promote both domestic as well as imported beer marks. 2.1.1 Amstel Light Source: ESPN, 08/30/03, college football match between the USF Bulls and the Alabama Crimson Tide Length: 15 seconds Narrative Structure: Lifestyle Contextual Situation: Being Alone At Party A young man stands alone, holds a bottle of Amstel Light and looks around. Suddenly, his eyes catch a look of a young attractive lady dressed in red who also holds a bottle of beer. She is evidently alone at the party. When their eyes meet, they smile at each other. As her smile spreads up, she reveals that one of her front teeth is missing. After noticing this drawback, the young gentleman just swallows in vain and turns back. The male voice-over enters. The last scene illustrates the bottle of Amstel Light. The scene also provides the slogan and the web page. Lexico-Grammatical Analysis: Male voice-over: It’s never pretty when something’s missing. Like flavor from your light beer. Amstel Light. The beer drinker’s light beer. Super: The beer drinker’s light beer. www.amstellight.com Speech Acts Analysis: Male voice-over: / It’s never pretty / expr / when something’s missing / assert / Like flavor from your light beer / assert / Amstel Light / assert / The beer drinker’s light beer / assert Super: / The beer drinker’s light beer / assert / www.amstellight.com / assert 7 2.1.2 Budweiser I Source: VH1, 08/02/03, Ultimate Album – Kiss Alive Length: 30 seconds Narrative Structure: Lifestyle Contextual Situation: First Kiss At the First Date A young man and a young woman are on a lit street. There is nobody else, just the two of them, and a car parked in front of the house she lives in. Their first date is just about to end. The situation demonstartes the nervousness among them caused by the lack of bravery to do what is expected to be done – the first kiss at the end of the first date. Both of them are aware of the expectation, so they try to diminish the tension by referring to the rendezvous and the time. It is the woman who initiates these two topics of their tense conversation; the man just follows her up affirmatively. In the end, it is her who breaks the ice and turns to the kiss. Surprisingly enough, she kisses him wildly by laying him on the bonnet of the car. He is so astonished that he keeps his eyes open, looking desperately around and not knowing what to do. After that, she says good bye and turns around. At his moment, the situation is interrupted by the pictures with the supers and details of beer being poured into a glass. The last scene goes back to the street where the young man is still on the car, wondering whether she would call him. Lexico-Grammatical Analysis: Woman: Well, I had a really nice time tonight. Man: Me too. [smiling nervously] Woman: I guess it’s getting late. Man: Yeah, it’s gettin’ late, it’s getting…so dark. [kissing] Woman: See ya. Man: Call me? Super: THINK FRESH. DRINK FRESH. Budweiser Speech Acts Analysis: Woman: / Well/ expr /I had a really nice time tonight /expr Man: / Me too / expr Woman: / I guess it’s getting late / expr Man: / Yeah / expr /it’s gettin’ late/ expr /it’s getting…so dark / expr Woman: / See ya / direct Man: / Call me / direct Super: / THINK FRESH / direct / DRINK FRESH / direct / Budweiser / assert 8 2.1.3 Budweiser II Source: ESPN, 08/30/03, college football match between the USF Bulls and the Alabama Crimson Tide Length: 30 seconds Narrative Structure: Lifestyle / Slice of Life Contextual Situation: Wedding Toast The best man, who holds a bottle of Budweiser, gives a speech at a wedding receptionist. The camera switches between the pictures of the best man, of the new married couple and of the bride’s parents. As the best man reveals the facts about their new son-in-law, the smiles of the parents’ and the bride’s freeze up. The scene is interrupted for a moment by the picture with the super and Budweiser logo on the black background, and then the picture of a rather desperate best man finishes the commercial. Lexico-Grammatical Analysis: Best Man: When I look at Steve and Jenny, I just think – wow. What did Jenny have that all the others didn’t. ‘Cause Steve’s had a lot of women. We’ve been all over the world. You know, Europe, Asia, Africa, you name it, Steve’s been there. One word buddy, ‘Amsterdam’, huh?! This guy knows what I’m talking about. What can I say, the guy’s been around, you know, the block…couple hundred times. Super: Budweiser TRUE. Speech Acts Analysis: Best Man: / When I look at Steve and Jenny / assert / I just think / expr / wow / expr / What did Jenny have / expr / that all the others didn’t / expr / ‘Cause Steve’s had a lot of women / expr / We’ve been all over the world / assert / You know / expr / Europe, Asia, Africa / assert / you name it / expr / Steve’s been there / assert / One word buddy / expr / Amsterdam / expr / huh / expr / This guy knows / expr / what I’m talking about / assert / What can I say / expr / the guy’s been around / assert/ you know / expr / the block / assert/ couple hundred times / assert Super: / Budweiser / assert / TRUE / assert 9 2.1.4 Coors Light I Source: ESPN, 08/30/03, college football match between the USF Bulls and the Alabama Crimson Tide Length: 15 seconds Narrative Structure: Product Demonstration Contextual Situation: Quick Slide Show of Pictures of Snow-Topped Mountains The pictures of the snow-topped mountain peaks of the Rocky Mountains alternate with the pictures of frosted beer cans and the supers that evaluate the pictures. The commercial finishes with the company logo and the slogan. Lexico-Grammatical Analysis: Super: COLD IS GOOD ROCKY MOUNTAIN COLD IS BETTER HERE’S TO THE ROCKIES Coors LIGHT COLD-DOWN-EASY ROCK ON Speech Acts Analysis: Super: / COLD IS GOOD / assert / ROCKY MOUNTAIN COLD IS BETTER / assert / HERE’S TO THE ROCKIES / direct / Coors LIGHT / assert / COLD-DOWN-EASY / assert / ROCK ON / direct 2.1.5 Coors Light II Source: ESPN, 08/30/03 college football match between the USF Bulls and the Alabama Crimson Tide Length: 15 seconds Narrative Structure: Slice of Life Contextual Situation: Sharing Life Experiences There are 8 young men that speak directly to the camera about their life experiences. No matter how crazy it might sound, they speak proudly. Each speaker holds a bottle or a can of Coors Light beer and is at a party, either outside or inside, or at a club or a restaurant. The background is muted, we can hear just the men talking, and the music. All together they mention 7 experiences in 14 turns. The interesting point about this commercial is that one speaker starts an utterance and the other finishes it, so, in fact, one utterance is divided 10
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