Personal Knowledge Capital. The Inner and Outer Path of Knowledge Creation in a Web World

193 Pages·2012·2.334 MB·English

by  Janette Young (Auth.)

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Personal Knowledge Capital 6
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Personal 6
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Knowledge Capital 8
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The inner and outer path of
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knowledge creation in a web
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world 5
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ANETTE OUNG
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Chandos Publishing
Hexagon House
Avenue 4
Station Lane
Witney
Oxford OX28 4BN
UK
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Email: [email protected]
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Woodhead Publishing Limited
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First published in 2012
ISBN: 978-1-84334-700-2 (print)
ISBN: 978-1-78063-366-4 (online)
© Janette Young, 2012
The right of Janette Young to be identifi ed as the Author of this work has been asserted
in accordance with sections 77 and 78 of the Copyright, Designs and Patents Act 1988
British Library Cataloguing-in-Publication Data.
A catalogue record for this book is available from the British Library.
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The material contained in this publication constitutes general guidelines only and does
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This book is dedicated to
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Sarah Elsie Young
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List of fi gures and tables 6
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Figures
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2.1 The SECI model 20 2
3.1 The emotional scale 37 3
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5.1 ‘ Ka’, the knowledge awareness model of knowledge
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creation incorporates the LOFT 58
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5.2 The knowledge awareness representation of Ka 61
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8.1 The magic box 92
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8.2 The power of ideas 93
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8.3 The box of ideas 94 20
8.4 The box of ideas in virtual space 95 1
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8.5 The magic box solution 99
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10.1 The Integrated Layered Knowledge Infrastructure 123
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10.2 The ecology for PKC: An ecological space for
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collaborative knowledge in the web environment 128
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11.1 The Unifi ed Model of Knowledge Creation 140
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11.2 Visualisation of the Ba and Basho 143 8
11.3 Four types of Ba 146 9
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12.1 The Knowledge Cube for knowledge creation within
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the virtual environment 160
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12.2 The Knowledge Cube for knowledge creation
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within the virtual environment: side view 161
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Personal Knowledge Capital
1 Tables
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3 5.1 The LOFT: inner individual knowledge for
4 personal knowledge capital 60
5 9.1 Types of community 110
6 10.1 The design readiness assessment tool 130
7 11.1 Managing the virtual knowledge
8 environment 151
9 13.1 Valuing and exploiting your personal
10 knowledge capital 169
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Acknowledgements 6
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I would like to thank those who have helped and supported
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me to complete this book. In particular, I would like to thank
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Professor David Wainwright for his support and constructive
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feedback. Thanks also go to Diane Young for her support at
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all times, and her editorial contribution. Thanks go to Dr
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Glyn Jones and the team at Chandos Publishing for their
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support. I would like to thank my family and friends for
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their unconditional love and support. I have written this
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book with my previous UK and international students in
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mind and I hope they enjoy and understand my message. I
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have on many occasions in the past been inspired by their
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feedback. This book is meant for them and the possibility
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that I could reach a wider audience. With love and thanks.
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Dr Janette Young 2
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Preface 6
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This book has arisen because of my passion for my subject
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area of knowledge management and knowledge creation and
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the desire to further explore know-how and tacit knowledge
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in a web world. With over 15 years’ experience as a senior
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lecturer in UK universities involved at postgraduate level,
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I had a wealth of experience to draw upon. I had previously
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designed and managed knowledge management postgraduate
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courses, including running one of the fi rst MBA programmes
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in knowledge management in the UK at Anglia Ruskin
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University, followed later by an MSc in e-Knowledge
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Management. In this capacity, I taught both international and
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UK postgraduate students. After many years of managing
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and teaching modules in principles of knowledge management,
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knowledge and strategy, knowledge and technology, personal
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knowledge management and research methods, and working
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as an external examiner for three other UK universities, I felt
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it was time to express my own ideas in relation to the subject.
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My diverse and broad experience in this subject matter
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therefore informed my views. I currently work independently
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as a consultant. As an expert with a PhD in knowledge
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creation, my own ideas in relation to this theory are expressed
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in this book, supported by my qualitative empirical research
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investigation. Being research active and published in this
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area, I had presented at conferences in Europe and as far
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afi eld as Asia. In fact it was my fi rst trip outside Europe to a
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conference in Asia that fully ignited my passion for personal
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awareness. Although always fascinated by the concept of
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Personal Knowledge Capital
1 tacit knowledge, my own personal journey into personal
2 awareness began in 1996, and the result of this journey at this
3 point in time is this book, blending together my interests,
4 expertise in knowledge creation and personal awareness.
5 ‘Knowledge capital’ brings a fresh and new perspective with
6 its focus on valuing ideas and know-how. It is a journey that
7 leads into the world of personal awareness as the search for
8 ‘know-how’ unfolds into the realms of personal knowledge.
9 At the same time we need to know how to communicate this
10 knowledge and present it in order for it to reach the outside
1 world. The idea for knowledge capital derives from knowledge
2 management and knowledge creation theory, and can be
3 viewed as part of personal knowledge management. The
4 ‘inner’ and ‘outer’ paths of personal knowledge capital enable
5 knowledge workers to create their own personal knowledge
6 processes and take responsibility for their own development.
7 Personal knowledge capital is an integration of inner
8 knowledge and the exploitation of outer knowledge skills.
9 This book attempts to take personal knowledge into new
20 realms by focusing on the know-how and interior knowledge
1 that forms part of the inner personal journey. In this way,
2 individual personal knowledge is a search to understand and
3 become aware of ‘interior knowledge’ as part of tacit
4 knowledge and inner personal development.
5 The aim of the book is to integrate two paths, and blend
6 the ‘inner’ with the ‘outer’ path in order to create personal
7 knowledge capital. On the one hand, it aims to help
8 individuals search for more understanding and meaning in
9 the area of tacitness by linking to their own individual know-
30 how; and on the other hand, the book hopes to emphasise
1 the development of personal knowledge by successfully using
2 web environments in order to do so. By discussing the link to
3 networking, communities and various technologies the
34R author hopes to embrace modern methods but at the same
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