PEOPLE GET SCREWED ALL THE TIME Protecting Yourself From Scams, Fraud, Identity Theft, Fine Print, and More R O B E R T M A S S I CONTENTS INTRODUCTION vii Part I IDENTITY: HOW TO MAKE SURE YOU DON’T GET CAUGHT IN SOMEONE ELSE’S MESS Chapter 1 STOLEN PURSE, STOLEN IDENTITY 3 Chapter 2 FALSE ARREST, MISTAKEN IDENTITY 12 Chapter 3 FALSE INFORMATION ON A BACKGROUND CHECK 21 Chapter 4 CREDIT CARD FRAUD 29 Chapter 5 YOUR CHILDREN AND IDENTITY THEFT 35 Chapter 6 IDENTITY: WHAT YOU NEED TO KNOW 42 Part II LOVE, FAMILY, AND RELATIONSHIPS: HOW TO KEEP YOUR HEAD IN MATTERS OF THE HEART Chapter 7 CHILD CUSTODY RIGHTS 51 iii iv CONTENTS Chapter 8 CHILD SUPPORT FRAUD 60 Chapter 9 BLINDED BY LOVE AND TAKEN FOR A RIDE 68 Chapter 10 FAMILY VICTIMIZED BY CHILD PROTECTIVE SERVICES 76 Chapter 11 CASH SETTLEMENTS AND DIVORCE 85 Chapter 12 UNMARRIED COUPLES, JOINT FINANCES, AND SHARED PROPERTY 92 Chapter 13 LOVE, FAMILY, AND RELATIONSHIPS: WHAT YOU NEED TO KNOW 100 Part III MONEY, FINANCES, AND DEBT: HOW TO STEER CLEAR OF MAJOR FINANCIAL HASSLES Chapter 14 REFINANCING FIASCO 111 Chapter 15 BANKRUPTCY AND DIVORCE 119 Chapter 16 HEALTH INSURANCE 126 Chapter 17 HIGH-RISK INVESTMENTS 132 Chapter 18 DEBT REPAYMENT AND DEBT MANAGEMENT PLANS 140 Chapter 19 MONEY, FINANCES, AND DEBT: WHAT YOU NEED TO KNOW 147 Part IV YOUR HOME: HOW TO LIVE IN YOUR HOUSE WITHOUT RUINING YOUR FUTURE Chapter 20 HOMEOWNERS VS. HOMEOWNERS’ ASSOCIATIONS 157 Chapter 21 MOVING SCAMS 164 CONTENTS v Chapter 22 TENANTS BANKRUPT LANDLORD 172 Chapter 23 HOMEOWNER’S LIABILITY FOR INJURY ON PROPERTY 180 Chapter 24 HOMEOWNER VS. CITY HALL 186 Chapter 25 YOUR HOME: WHAT YOU NEED TO KNOW 193 Part V CARS: HOW TO KEEP ON THE GO WITHOUT ENDING UP IN DEBT, IN JAIL, OR WORSE Chapter 26 SELLING A CAR 201 Chapter 27 TWICE A VICTIM: STOLEN AND IMPOUNDED CAR 208 Chapter 28 CAR DEALERSHIP HORROR STORY 215 Chapter 29 LEASED CAR 222 Chapter 30 BORROWED CAR AND INSURANCE SCAM 228 Chapter 31 CARS: WHAT YOU NEED TO KNOW 234 Part VI WORK AND BUSINESS RELATIONSHIPS: HOW TO MAKE A LIVING WITHOUT RUNNING INTO LEGAL NIGHTMARES Chapter 32 PARTNERSHIPS 243 Chapter 33 BUSINESS LOANS 250 Chapter 34 SMALL BUSINESS WOES 258 Chapter 35 INTELLECTUAL PROPERTY AND PARTNERSHIPS 265 Chapter 36 SELLING YOUR BUSINESS 272 vi CONTENTS Chapter 37 WORK AND BUSINESS RELATIONSHIPS: WHAT YOU NEED TO KNOW 280 Part VII FINAL AFFAIRS: HOW TO TIE UP YOUR AFFAIRS WHILE PROTECTING YOUR INTERESTS AND THE INTERESTS OF THOSE YOU LOVE Chapter 38 SWINDLED OUT OF MOTHER’S ESTATE 291 Chapter 39 BLENDED FAMILIES AND CHANGED WILLS 298 Chapter 40 LIVING TRUSTS 304 Chapter 41 WHEN LAWYERS GET ALL THE MONEY 310 Chapter 42 OPEN PROBATE AND UNSETTLED ESTATES 317 Chapter 43 FINAL AFFAIRS: WHAT YOU NEED TO KNOW 323 FINAL THOUGHTS 328 Acknowledgments 336 References 338 Index 345 About the Author Credits Cover Copyright About the Publisher INTRODUCTION YOU MAKE A QUICK STOP AT AN ATM TO WITHDRAW SOME POCKET CASH. You are shocked to discover that your request is declined. How could that be? Just this morning, you had nearly $3,000 in your checking account. Hours later, your balance is inexplicably in the negative. Your sister signs a forty-eight-month lease agreement on a great car. She’s sad to turn it in when the lease expires—but she’s absolutely out- raged when the dealer hands her an additional bill for $7,000 from the leasing company. It seems she was charged an additional 25 cents for every mile over the yearly allowance, but no one at the dealership had mentioned anything about a yearly mileage allowance. Your brother and his wife are getting divorced. What starts out as an amicable split turns ugly when she manages to have him evicted from the condo they had lived in—and he had purchased. Your parents have retired to a gated community, where their harm- less decorating scheme and confusion over the fine print of their pur- chase agreement has resulted in outrageous homeowners’ association fines that have snowballed to the point where their retirement savings are dangerously close to being wiped out and they are in jeopardy of losing their home. You hear it every day: stories of good people, innocent people, vii viii INTRODUCTION who suddenly, without warning, find bad things happening to them, and then the system they expect will protect them reaches out to hurt them. The system is a tool, and tools are only as good as the people who wield them. Even competent professionals make mistakes, and too often, the people in the system are neither competent nor pro- fessional. The legal system is a bureaucracy, and bureaucracies are inflexible. They move slowly. They’re impersonal and overtaxed. The victims all say, “You never think it will happen to you.” And the rest of us, viewing from afar, think, “How terrible—good thing that didn’t happen to me.” The truth is that anyone’s life can be transformed, his or her desti- ny changed forever, by poor judgment, inadequate preparation, a lack of caution, an absence of information or of simple common sense. Ordinary people really do get screwed all the time. As an attorney for the past twenty-five years, I’ve listened to the most incredible tales of frustration and woe. The damage done to innocent people who run afoul of the system can be irreversible, because the average person on the street does not have the financial means to either fix the problem or challenge the monster that created it in the first place. When I listen to these people tell me their stories, it’s with an empa- thy born of personal experience. I know how they feel, because I came dangerously close to being just another victim of the system myself. I know what it takes to protect oneself from indifferent bureaucrats and impersonal and inflexible rulings, because I had to overcome these very obstacles in my fight to practice law. After I graduated from law school in Texas in 1976, I moved to Las Vegas to clerk for a judge and to study for, and take, the Nevada bar exam. I was young and idealistic, and ready to put my knowledge of the law to practical use. Not sure where I would begin my law career, in 1977 I returned to Texas, where I had gone to law school, to take the bar exam. Having grown up in Pittsburgh, I also took the bar exam in Pennsylvania. I also took the bar in Nevada, where I was living at the time. I got the results from Nevada first—I had failed the bar. Then I
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