Overview of Outsourcing Market in Europe

26 Pages·1993·2.2 MB·English

by  566

Overview of
Outsourcing Market
Europe
in

Overview of
Outsourcing Market
Europe
in
Prepared for
AXIME
8 January 1993
INPUT
U.K.——17 Hill Street, London WIX 7FB, U.K. [phone]
France 2—4, avenue du Recteur Poincare, 75016 Paris, France [phone]
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OVERVIEWOF OUTSOURCING MARKET IN EUROPE INPUT
Researched by
INPUT
17 Hill Street
London W18 7FB
United Kingdom
Published by
INPUT
1280 Villa Street
Mountain View, CA 94041-1 194
Outsourcing Information Systems
Programme—Europe
(OEOSP)
;
Overviewof Outsourcing Market In Europe
Copyright © 1992 by INPUT. All rights reserved.
Printed in the United States of America.
No part of this publication may be reproduced or
distributed in any form, or by any means, or stored in a
database or retrieval system, without the prior written
permission ofthe publisher.
The information provided in this report is proprietary to
INPUT The client agreesto hold as confidential all such
information, and control access to the information to
preventunauthoriseddisclosure. Theinformationshallbe
used only by the employees of and within the current
corporate structure ofthe client, and will not be disclosed
to any other organisation or person including parent,
subsidiary, or affiliated organisation without prior written
consent of INPUT.
INPUT exercises its best efforts in preparation of the
information provided in this report and believes the
information contained herein to be accurate. However,
INPUTshall have no liability for any loss or expense that
may result from incompleteness or inaccuracy of the
information provided.
OEOSP -566 • 1993
Software and Services, Europe
Key User Demands
money
Value
• for
• Cost reduction
Effectiveness
•
INPUT
E-OU-58
Notes
9/1/92
© 1992 by INPUT. Reproduction Prohibited. INPUT
Europe
Major Challenges Depts
for IS
7
Admin. Efficiency 18
Operational Cost
I
Reduction
Comp. Advantage
0 10 20 30 40 50
Percent of Senior Executives
Giving Attribute Score of or 2 input
1
EMS-36
Notes
^20/92
© 1992by INPUT. Reproduction Prohibited. INPUT
Europe
Major Challenges Depts
for IS
between
Relat. IS
Dept. and Clients
Service Delivery
Development
of
New Systems
0 10 20 30 40
Percent Dissatisfied
INPUT
E-IS-37
5/20/92
© 1992 by INPUT. Reproduction Prohibited. INPUT
Circumstances Adoption
for
of Outsourcing IS Managers,
Europe
Change
in
Company
Policy
Loss of Key Staff
Business Expansion/
Development Overload
0 2 4 6
No. of Mentions
INPUT
E-OU-61
9/1/92
© 1992by INPUT. Reproduction Prohibited. INPUT
Circumstances Adoption
for
of Outsourcing IS Managers,
Europe
Outsourcing Proved
to be Cost-Effective
Changed Company
Structure
Network Expansion
0 2 4 6
No. of Mentions
INPUT
E-OU-62
Notes
9/1/92
© 1992 by INPUT. Reproduction Prohibited. INPUT
Outsourcing
Desktop Applications
Services Mgmt.
Application Application
Operations Dev. Mgmt.
Platform Application
Operations Maint. Mgmt.
INPUT
E-OU-65
Notes
12/21/92
© 1992 by INPUT. Reproduction Prohibited. INPUT