Office 365 & Exchange Online: Essentials for Administration, 2nd Edition

334 Pages·2016·5.36 MB·English

by  William Stanek

A Note to Readers
Although the 1st edition of this book was written to address the interim interface,
anyone working with Office 365 knows the interface and options have changed
much more extensively than anyone planned for. Thus, while it was my intent to
revise and make available a general update for readers, this text required a
complete revision from start to finish to address the substantive changes. As the
new work represents a significant investment of time and resources, I hope
readers will purchase, read and support this 2nd edition so that I can continue to
write about Office 365 and Exchange Server.
Acknowledgments
To my readers—The IT Pro Solutions series is a new adventure. Thank you for
being there with me through many books and many years.
To my wife—for many years, through many books, many millions of words, and
many thousands of pages she's been there, providing support and encouragement
and making every place we've lived a home.
To my kids—for helping me see the world in new ways, for having exceptional
patience and boundless love, and for making every day an adventure.
To everyone I’ve worked with at Microsoft—thanks for the many years of
support and for helping out in ways both large and small.
Special thanks to my son Will for his extensive contributions to this book.
You’ve made many contributions previously, but now I can finally give you the
cover credit you’ve earned and deserved for so long.
—William R. Stanek
Office 365
& Exchange Online:
Essentials for Administration
2nd Edition

IT Pro Solutions

William R. Stanek
Author & Series Editor

William R. Stanek, Jr.
Contributor
Office 365 &
Exchange Online:
Essentials for Administration
nd
2 Edition
IT Pro Solutions Published by Stanek & Associates, PO Box 362, East
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Table of Contents
About This Book
Print Readers
Digital Book Readers
Support Information
Conventions & Features
Share & Stay in Touch
PART 1 Office 365 & Exchange Online Overview
Chapter 1. Working with Office 365 & Exchange Online
Getting Started with Office 365 & Exchange Online
Navigating Office 365
Getting Started with Exchange Admin Center
Understanding Office 365 Licensing
Using Windows PowerShell with Office 365 & Exchange Online
Getting Started with Windows PowerShell
Understanding the Default Working Environment
Learning About Cmdlets and Functions
Connecting to Exchange Online Using PowerShell
Exploring How the Shell Uses Remote Sessions
Establishing Remote Sessions
Using an Interactive Remote Session
Creating and Importing a Remote Session
Connecting to Windows Azure and the Office 365 Service
Cmdlets for Windows Azure Active Directory
Working with Exchange Online Cmdlets
Cmdlets Specific to Exchange Online
Using the Exchange Online Cmdlets
Chapter 2. Getting Started with Users and Contacts
Working with Users and Contacts
How Email Routing Works: The Essentials
Managing Recipients: The Fundamentals
Finding Existing Mailboxes, Contacts, And Groups
Finding Unlicensed, Inactive and Blocked Users

PART 2 Management Essentials for Users, Contacts & Mailboxes
Chapter 3. Managing Users
Creating Mailbox-Enabled and Mail-Enabled User Accounts
Working with Logon Names and Passwords
Mail-Enabling New User Accounts
Removing Mail-Enabled User Accounts
Creating Office 365 User Accounts with Mailboxes
Setting or Changing Contact Information for User Accounts
Changing Logon ID or Logon Domain for Online Users
Changing a User’s Exchange Alias and Display Name
Adding, Changing, and Removing Email and Other Addresses
Setting a Default Reply Address for a User Account
Changing A User’s Web, Wireless Service, And Protocol Options
Requiring Users to Change Passwords
Deleting Mailboxes from User Accounts
Deleting User Accounts and Their Mailboxes
Chapter 4. Managing Contacts
Creating Mail-Enabled Contacts
Setting or Changing a Contact’s Name and Alias
Setting Additional Directory Information for Contacts
Changing Email Addresses Associated with Contacts
Deleting Contacts
Chapter 5. Adding Special-Purpose Mailboxes
Using Room and Equipment Mailboxes
Adding Room Mailboxes
Adding Equipment Mailboxes
Working with Archive Mailboxes
Adding Archive Mailboxes
Managing Archive Settings
Adding Arbitration Mailboxes
Adding Discovery Mailboxes
Adding Shared Mailboxes
Adding Public Folder Mailboxes
Chapter 6. Managing Mailboxes
Managing Mailboxes: The Essentials
Viewing Current Mailbox Size, Message Count, and Last Logon
Configuring Apps for Mailboxes
Hiding Mailboxes from Address Lists
Defining Custom Mailbox Attributes for Address Lists
Restoring Online Users and Mailboxes
Repairing Mailboxes
Managing Delivery Restrictions, Permissions, and Storage Limits
Setting Message Size Restrictions for Contacts
Setting Message Size Restrictions on Delivery to and from Individual
Mailboxes
Setting Send and Receive Restrictions for Contacts
Setting Message Send and Receive Restrictions on Individual Mailboxes
Permitting Others to Access a Mailbox
Forwarding Email to a New Address
Understanding Storage Restrictions on Mailbox and Archives
Understanding Deleted Item Retention
PART 3 Managing Groups, Clients & Security
Chapter 7. Configuring Groups for Exchange Online
Using Exchange Groups
Group Types, Scope, And Identifiers
When to Use Dynamic Distribution Groups
Working with Exchange Groups
Group Naming Policy
Understanding Group Naming Policy
Defining Group Naming Policy for Your Organization
Defining Blocked Words in Group Naming Policy
Creating Security and Standard Distribution Groups
Creating a New Group
Mail-Enabling Universal Security Groups
Assigning and Removing Membership for Individual Users, Groups, and
Contacts
Adding and Removing Managers
Configuring Member Restrictions and Moderation
Working with Dynamic Distribution Groups
Creating Dynamic Distribution Groups
Changing Query Filters and Filter Conditions
Modifying Dynamic Distribution Groups Using Cmdlets
Previewing Dynamic Distribution Group Membership
Other Essential Tasks for Managing Groups
Changing a Group’s Name Information
Changing, Adding, or Deleting a Group’s Email Addresses
Hiding Groups from Exchange Address Lists
Setting Usage Restrictions on Groups
Creating Moderated Groups
Deleting Exchange Groups
Chapter 8. Configuring Groups for Office 365
Getting Started with Groups in Office 365
Creating Security Groups in Office 365
Working with Security Groups in Office 365
Managing Security Group Membership in Office 365
Creating Distribution Lists in Office 365
Managing Distribution List Membership in Office 365
Adding and Removing Distribution List Owners
Creating Office 365 Groups
Managing the Properties of Office 365 Groups
Modifying the Membership and Ownership of Office 365 Groups
Changing the Naming Information for Groups and Lists
Controlling Group Creation
Deleting Groups in Office 365 Admin Center
Chapter 9. Working with Exchange Clients
Mastering Outlook Web App essentials
Getting started with Outlook Web App
Accessing Mailboxes and Public Folders
Working with Outlook Web App
Enabling and Disabling Web Access for Users
Configuring Mail Support for Outlook
Understanding Address Lists, Offline Address Books, and Autodiscover
Configuring Outlook for the First Time
First-Time Configuration: Connecting to Exchange Online