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NEXIO AMP Generation 6 Hardware Installation and User Guide PDF

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Hardware Installation and User Guide Nexio AMP® NX3801 HDI/HDX Gen6 April 2014 175-100423-01 DDeelliivveerriinngg tthhee MMoommeenntt Publication Information © 2014 Imagine Communications Corp. Proprietary and Confidential. Imagine Communications considers this document and its contents to be proprietary and confidential. Except for making a reasonable number of copies for your own internal use, you may not reproduce this publication, or any part thereof, in any form, by any method, for any purpose, or in any language other than English without the written consent of Imagine Communications. All others uses are illegal. This publication is designed to assist in the use of the product as it exists on the date of publication of this manual, and may not reflect the product at the current time or an unknown time in the future. This publication does not in any way warrant description accuracy or guarantee the use for the product to which it refers. Imagine Communications reserves the right, without notice to make such changes in equipment, design, specifications, components, or documentation as progress may warrant to improve the performance of the product. Trademarks 6800+™, ADC™, CCS Navigator™, Channel ONE™, ChannelView™, ClipSync™, Delay™, D-Series™, D-Series DSX™, Deliver the Moment™, Delivering the Moment™, FAME™, Farad™, G8™, G-Scribe™, HView™, IconMaster™, IconLogo™, IconStation™, IconKey™, InfoCaster™, InfoCaster Creator™, InfoCaster Manager™, InfoCaster Player™, InstantOnline™, Invenio®, Live-Update™, mCAPTURE™, Magellan™, Magellan CCS Navigator™, Magellan Q-SEE™, MultiService SDN™, NetPlus™, NetVX™, NewsForce™, Nexio® G8™, Nexio AMP® ChannelView™, Nexio® Channel ONE™, Nexio® ClipSync™, Nexio® Delay™, Nexio® Digital Turnaround Processor™, Nexio® Farad™, Nexio® G- Scribe™, Nexio® IconKey™, Nexio® IconLogo™, Nexio® IconMaster™, Nexio® IconStation™, Nexio® InfoCaster™, Nexio® InfoCaster Creator™, Nexio® InfoCaster Manager™, Nexio® InfoCaster Player™, Nexio® InfoCaster Traffic™, Nexio® InstantOnline™, Nexio® mCAPTURE™, Nexio® NewsForce™, Nexio® NXIQ™, Nexio® Playlist™, Nexio® Remote™, Nexio®RTX Net™, Nexio® TitleMotion™, Nexio® TitleOne™, Nexio® Velocity ESX™, Nexio® Velocity PRX™, Nexio® Velocity XNG™, Nexio® Volt™, OPTO+™, Panacea™, Platinum™, Playlist™, Predator II-GRF™, Predator II-GX™, Punctuate™, Remote™, RTX Net™, QuiC™, Q-SEE™, SD-STAR™, Selenio™, Selenio 6800+™, SelenioNext™, Selenio X50™, Selenio X85™, Selenio X100™, TitleMotion™, TitleOne™, Velocity ESX™, Velocity PRX™, Velocity XNG™, Versio™, Videotek® SD-STAR™, X50™, and X85™ are trademarks of Imagine Communications or its subsidiaries. Altitude Express®, Connectus®, Enabling PersonalizedTV®, ICE® Broadcast System, ICE Illustrate®, ICE-Q® algorithms, ICEPAC®, Imagine ICE®, Inscriber®, Inscriber® Connectus®, Invenio®, NEO®, Nexio®, Nexio AMP®, PersonalizedTV®, RouterWorks®, Videotek®, Videotek® ASI-STAR®, Videotek® GEN-STAR®, and Videotek® HD- STAR® are registered trademarks of Imagine Communications or its subsidiaries. Microsoft® and Windows® are registered trademarks of Microsoft Corporation. HD-BNC is a trademark of Amphenol Corporation. Some products are manufactured under license from Dolby Laboratories. Dolby and the double-D symbol are registered trademarks of Dolby Laboratories. DTS Neural audio products are manufactured under license from DTS Licensing Limited. DTS and the Symbol are registered trademarks & the DTS Logos are trademarks of DTS, Inc. © 2008-2010 DTS, Inc. All other trademarks and trade names are the property of their respective companies. Contact Information Imagine Communications has office locations around the world. For locations and contact information see: http://www.imaginecommunications.com/contact-us/ Support Contact Information For support contact information see:  Support Contacts: http://www.imaginecommunications.com/services/technical-support/  eCustomer Portal: http://support.imaginecommunications.com © 2014 Imagine Communications Corp. Proprietary and Confidential 3 Table of Contents Chapter 1 Introduction .......................................................................................................7 NXAMP3801HDX/HDIConfigurations.....................................................................7 NXAMP3801HDX/HDISoftwareOptions.................................................................8 KeyFeatures...........................................................................................................8 Specifications .......................................................................................................10 System ......................................................................................................10 Video ........................................................................................................11 Audio ........................................................................................................11 VideoCompressionInformation ................................................................12 RAIDRedundancy ......................................................................................13 OptionalOperatingSystemRAID1 ............................................................13 TimecodeConnectionOptions...................................................................13 RemoteGPIControl...................................................................................14 RemoteSerialInterface ..............................................................................14 Controls ....................................................................................................15 Physical .....................................................................................................15 PowerSupply ............................................................................................15 Chapter 2 Chassis Components ................................................................................17 NXAMP3801HDX/HDIFrontPanels .......................................................................17 FrontPanel-HDXOnly ..............................................................................17 FrontPanel-HDIOnly ...............................................................................18 FrontPanelComponents ...........................................................................19 LEDIndicators .....................................................................................19 LCDandKeypad .................................................................................19 FiberOpticalDriveCarrierIndicator .....................................................20 USBPorts ............................................................................................20 SYSIDFrontPanelIndicator/Switch .....................................................21 DriveConfiguration ...................................................................................21 RAIDConfigurations ...........................................................................21 NXAMP3801HDX/HDIBackPanel .........................................................................24 BackPanelComponents ............................................................................26 SYSIDBackPanelIndicator/Switch ......................................................26 PowerSupplyAlarmReset ..................................................................26 PowerSupply ......................................................................................26 HD/SDSDIVideo .................................................................................27 4 TableofContents ReferencePorts ..................................................................................27 AESAudio ..........................................................................................27 USBPorts ...........................................................................................27 RS232 ................................................................................................28 FibreChannel(HDXOnly) ...................................................................28 DVI1/DVI2 .......................................................................................28 Ethernet .............................................................................................28 GPIPorts ............................................................................................28 COMPorts .........................................................................................29 IPMI ...................................................................................................29 Chapter 3 System Installation ..................................................................................31 NXAMP3801HDX/HDIRackInstallation ................................................................31 RackLocation ...........................................................................................31 PrepareforSetup ......................................................................................31 ChoosingaSetupLocation .................................................................32 WarningsandPrecautions .........................................................................32 RackPrecautions ................................................................................32 GeneralSystemPrecautions ................................................................32 RackMountingConsiderations .................................................................33 AmbientOperatingTemperature ........................................................33 Airflow ...............................................................................................33 MechanicalLoading............................................................................33 Circuitloading ....................................................................................33 ReliableGround..................................................................................33 RackMounting .........................................................................................33 ToRackMountNXAMP3801HDX/HDI ................................................34 ToRemoveNXAMP3801HDX/HDIfromarack ....................................34 ConnectingNXAMP3801HDX/HDIRedundantPowerSupplies ..................35 PreventDamageandMalfunction ........................................................................35 Hardware..................................................................................................35 Anti-VirusSoftware ...................................................................................35 OperatingSystemUpdates ........................................................................35 AutomaticUpdates ...................................................................................36 Chapter 4 Connector Pinouts .....................................................................................37 COMPORTPinouts ..............................................................................................37 RJ-12toDB-9 ...........................................................................................37 WeidmüllerGPIConnectors .................................................................................37 Specifications ............................................................................................37 GPIIn........................................................................................................38 GPIOut.....................................................................................................39 HowtoWireYourNEXIOWeidmüllerMaleConnectors ............................40 Chapter 5 Monitoring Your NXAMP3801HDX/HDI ..................................41 175-100423-00 NXAMP3801HDX/HDI 5 NEXIOAMPGeneration6HardwareInstallationandUserGuide StatusMonitoring ................................................................................................41 RemoteMonitoringUsingIPMI ..................................................................41 BIOSSetup ................................................................................................41 NEXIOMonitor .....................................................................................................44 ToOpenNEXIOMonitor ............................................................................44 SelectingMonitoredDiagnostics ................................................................45 LCDKeypadButtons ............................................................................................46 Chapter 6 System Drive Recovery ..........................................................................47 SystemRecovery...................................................................................................47 InitialWIMRecoveryImage........................................................................47 PreparetheDriveforCapture .............................................................47 FormataThird-PartyUSBStick ............................................................47 CapturetheWIMImage .....................................................................48 ApplytheWIMRecoveryImage .................................................................50 Chapter 7 How to Create or Rebuild a RAID 1 Boot Drive ..............53 CreatingaNewRAID1BootDrive .......................................................................53 RebuildingaRAID1BootDrive ............................................................................57 Chapter 8 Maintenance ....................................................................................................61 InstallationTools ..................................................................................................61 ImportantSafetyGuidelines .................................................................................61 ChassisCover .......................................................................................................61 Removal ....................................................................................................61 Replacement .............................................................................................62 ReplacingtheOnboardCR2032Battery ...............................................................62 HotSwapPowerSupplies .....................................................................................63 ReplacingaPowerSupplyModule .............................................................64 HardDriveRemovalorReplacement .....................................................................65 RemovingaHardDriveCarrierfromtheChassis ........................................65 InstallingaHardDriveintoaDriveCarrier..................................................65 ReplacingaRAID1BootDrive ...................................................................66 ReplacingMediaDrive-HDIOnly ..............................................................67 AMIBIOSRecovery ...............................................................................................67 FanReplacement ..................................................................................................69 Chapter 9 Troubleshooting ..........................................................................................73 BIOSErrorBeepCodes .........................................................................................73 Non-fatalerrors .........................................................................................73 Fatalerrors ................................................................................................73 PowerSupplyModuleFailure ...............................................................................74 SystemCooling ....................................................................................................74 175-100423-00 6 TableofContents CMOSBattery......................................................................................................74 175-100423-00 7 1 Introduction ThishardwareanduserguideprovidesimportantinformationforownersoftheNEXIOAMPGeneration6 videoserver,thelatesteditionoftheadvancedmediaplatformfromHarrisBroadcast.Thisguideincludes informationforboththeIntegratedandSharedStorageTransmissionServer,theNXAMP3801HDIand NXAMP3801HDX,respectively. ® The3RUNEXIOAMP Serverhasundergoneatransformationunderthehoodasitincorporatesnew hardwareincludingnewprocessors,motherboard,graphiccardandmuchmore.Aswithitspredecessor,the NEXIOAMPGeneration6supportsupto8channelsofSD-onlyI/Oorupto4channelsofmixedHDandSD media.Itisaresolution-independentplatformsupportingconcurrentstreamsofSD,720P,1080iand1080p NXAMP3801HDX/HDI Configurations NEXIOAMPGeneration6isavailableinavarietyofconfigurations.Theavailableconfigurationsareshownin Table1-1.TheSoftwareLicenseCardprovidedwithyourservershowswhichconfigurationyouhave purchased.Ifyouwanttoupgradetoadifferentconfiguration,contactHarrisBCDSupportforanadditional license.RefertoRegionalServiceContactInformationonpage2. Table1-1 NEXIOAMPModels HD/SD-Mixed Model SD-OnlyConfiguration Configuration NXAMP3801HDX1  2-channel NXAMP3801HDI1 NXAMP3801HDX2  4-channel  2-channel NXAMP3801HDI2 NXAMP3801HDX3  6-channel  3-channel NXAMP3801HDI3 NXAMP3801HDX4  8-channel  4-channel NXAMP3801HDI4 8 Chapter1 Introduction NXAMP3801HDX/HDI Software Options ThefollowingsoftwareoptionsareavailableforyourNXAMP3801HDX/HDI:  SoftwareLicenseUpgrades—ThesoftwarelicenseupgradesenableadditionalHDorSDchannels,and optionalMediaApplications. Table1-2liststheadditionalsoftwareapplicationsthatareavailableforNXAMP3801HDX/HDI: Table1-2 OptionalSoftwareApplications Application Description ClosedCaptionImport SupportforexportingfromaclipandimportingtoaclipclosedcaptiondataviaFTP. DNxHDSupport SupportfortherecordingandplayoutofDnxHDencodedclips. H.264CodecSupport Supportfortheplayoutofh.264encodedclips. NEXIOAMPChannelView SoftwarethatprovidesmultiviewerI/Omonitoring,enablinguptofourNEXIOAMP inputsandfourNEXIOAMPoutputstobeviewedinrealtimeonacomputer monitor. NEXIOClipSync Playbacktwoseparateclipstogetheratthesametimeframeaccurately. NEXIOInstrinsicMirroring1 SoftwarethatcontrolsandmonitorsmirroringofvolumesontheNEXIOSAN.A licenseisonlyrequiredforSANsusingtheNXS31002seriesofstoragearrays. NEXIOPlayList3 EventsequencingapplicationthatrunsonNEXIONXOSorNEXIORemoteformedia playback. NEXIOPRXEncoder Generateasimultaneouslowresolutionproxyofcontentbeingingestedvia baseband. NEXIORemote RemotelyadministerandcontrolNEXIOvideoserversfromany64-bitWindows7PC onthesameLANasyourNEXIOserver. NEXIOTrackRouter SoftwareforNEXIORemoteandNXOSthatcontrolstheroutingofaudiooningest, theadditionofexternalaudioandclosedcaptionstostoredmedia,andaudiorouting rulesonplayoutformultilingualbroadcasts. 1OptionalforHDXonly 2NXS3100 3IsincludedontheHDImodel Key Features Table1-3outlinessomeofthekeyfeaturesofNXAMP3801HDX/HDI: Table1-3 KeyFeatures Features HDX HDI  3RUformfactor    8XinternalSATA-2hot-swappabledrives(standard);additional8Xinternal  SATA-2hot-swappabledrives(availableforpurchase)  AutomaticAspectRatioConversion(ARC)usingAFD(HDconfigured   serversonly)  Dolby®DigitalandDolbyEaudiopass-through    Dualhot-swappablepowersupplies   175-100423-00 NXAMP3801HDX/HDI 9 NEXIOAMPGeneration6HardwareInstallationandUserGuide Table1-3 KeyFeatures(Continued) Features HDX HDI  Dualport8GbpsFibreChannelsupport   EasyintegrationwithIPnetworksusingGigabitEthernetformedia   transfers  EIA-608<>EIA-708andWST<>OP-47closedcaptiontranscodingusing   softwarebasedrealtimeprocessing(HDconfiguredserversonly)  HDscalesto500+channelswithNEXIOFaradHigh-PerformanceStorage,  and210+channelswithNEXIONXS3100SBODStorageArrays  IncludesFTPServertomovemediafromNEXIOtoNEXIOorbetween   NEXIOandgeneralpurposestorageusingthefollowingfileformats:  GFX  MOV  MPEG2transportandprogramstreams  MPEG4  MXFOP-1A  MXFOP-ATOMfromP2devices  NativeLXF  WAV  Integratedup/down/crossconversionsupportusingsoftwarebasedreal   timeprocessing(HDconfiguredserversonly)  Multitieruseraccountaccess,preventsunauthorizedoperatorsfrom   alteringvideo/audioprocampsordeletingmedia  Off-speedplay    Read,generate,andwritecontinuousanddiscontinuousVITC    RecordandplaybackHD:    MPEG-2MP@HLl-frame4:2:0profileupto100Mbps,and4:2:2 profileupto150Mbps  MPEG-2MP@HLLongGOP4:2:0profileand4:2:2profileupto80 Mbps  XDCAMHDat35Mbps(notavailablein720p)  DVCPROHDat100Mbps  XDCAMEXat35Mbps  XDCAMHD422at50Mbps  H.264playbackonly(optional)  DNxHD(optional)  AVC-Intra(playbackoptional)  RecordandplaybackSD:    MPEG-2l-frameandMPEG-2LongGOP4:2:0profileupto15Mbps, and4:2:2profileupto50Mbps  IMX30,IMX40,andIMX50  DVCPRO25andDVCPRO50  DVCAMat25Mbps(625only)  H.264playbackonly(optional)  RunsNEXIOoperatingsystem(NXOS)softwareforingest,playout,file   transfers,contentmanagement,andadditionaloptionalapplications  SDscalesto1600+channelswithNEXIOFaradHigh-Performance  Storage,and450+channelswithNEXIONXS3100SBODStorageArrays 175-100423-00 10 Chapter1 Introduction Table1-3 KeyFeatures(Continued) Features HDX HDI  SinglebootdrivewithanoptionforaseconddriveforRAID1    Software-basedcodecsforcodinganddecodingSDandHDmedia    SupportsHD-SDI(SMPTE-292M)andAES/EBUinterfaces    SupportsNEXIOFaradsharedstoragewithhundredsofterabytesof  usablesharedstoragewithRAID-601storageprotection  SupportsredundantEthernet,whichautomaticallyswitchesoperation  fromoneEthernetnetworktotheother,ifoneEthernetnetworkfails  SupportsSD(525i,625i)andHD(1080i,1080p,720p)contentonthe   samechassis  Supportsupto8SDchannels,orupto4HDchannels   ®    TwoSix-CoreIntelXeon 64-bitprocessors  Workswithawiderangeof3rdpartyautomation,archiving,andmedia   managementapplications Specifications ThissectiondescribesthehardwareandsoftwarespecificationsforNXAMP3801HDX/HDI. System Table1-4describesthegeneralspecificationsforNXAMP3801HDX/HDI: Table1-4 GeneralSpecifications Specifications HDX HDI  32GBRAM    Dual-headDVImonitorinterface    Four10/100/1000Base-TEthernetadapters    FourUSB2.0portsonbackpanel    PCIExpressplatform    SinglebootdrivewithoptionalseconddriveforRAID1    Tworedundant8GbFibreChannelports   TwoSix-CoreIntelXeon64-bitprocessors    TwoUSB2.0portsonfrontpanel    USBkeyboardandmouse(included)   Windows7Ultimate(64-bit)   175-100423-00

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WARNINGS: 1 Be sure to turn OFF the power when wiring the Relay, otherwise an electric shock may be received. 2 Do not apply overvoltage or overcurrent to the I/O circuits of the SSR, otherwise the SSR may malfunction or burn. Table 1-11 GPI input Specifications for the NXAMP3801HDX/HDI. Item.
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